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NHTSA ID Number: 10253674

Manufacturer Communication Number: OwnersG

TSB/Document Date: 2024-04-29


Summary

TeslaeBay logo does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2021-2024 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.


through the vents. TeslaeBay logo recommends replacing these filters every 2 years (every year in China). Cabin filters can be
purchased at the TeslaeBay logo Shop.
To replace the cabin filters:
1. Turn off the climate control system.
2. Move the front passenger seat fully rearwards and remove the front passenger floor mat.
3. Use a clip pry tool to carefully release the push clips that secure the front passenger footwell cover to the
instrument panel. Then, while supporting the footwell cover, disconnect the two electrical connectors and move
the footwell cover aside.
◦ For the light, carefully press down on the tab while releasing the connectoreBay logo.
◦ For the speaker, carefully angle the vehicle-side connectoreBay logo so that the small tab releases from the hole in the
footwell cover-side connectoreBay logo while releasing the connectoreBay logo.
CAUTION: To avoid damage, do not pull on the wires when disconnecting the connectors. When
disconnecting the connectors, make sure to pull from the plastic on the connectors themselves.

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Owners Manual

4. Working from top-to-bottom, use a trim tool to carefully release the right side panel from the center console.
5. Remove the 6 mm screw that secures the cabin filter cover to the heating, ventilation, and air conditioning
(HVAC) module, then release the cabin filter cover and move it aside. On some vehicles, tabs replace the 6 mm
screw: use your index finger and thumb to squeeze the two tabs at the bottom of the cabin filter cover. Tilt the
cover outward to remove.

6. Fold the upper cabin filter’s pull tabs outward.
7. Holding the tabs on the upper cabin filter, pull the upper filter out from the HVAC module.
8. Holding the upper tab on the lower cabin filter, pull the lower filter upwards and then out from the HVAC module.
9. Ensuring that the arrows on both new filters face towards the rear of the vehicle, insert the lower cabin filter into
the HVAC module and lower it into place. Then, insert the upper cabin filter above it.
10. Fold the tabs inward so that the cabin filter cover can be installed.
11. Install the cabin filter cover by engaging the lower cover tab then securing the 6 mm screw. Tighten the screw to
1.2 Nm/0.89 ft-lbs. On vehicles with tabs instead of a 6 mm screw: maneuver the top notch of the cabin filter
cover into place, then secure the tabs at the bottom of the HVAC module.

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Owners Manual
12. Reconnect the two electrical connectors to the components in the front passenger footwell cover, then resecure
the cover with the push clips.
13. Align the right side panel with the front and rear locator slots on the center console, then apply pressure until all
of the clips are fully secure.
14. Reinstall the front passenger floor mat then move the front passenger seat back into place.
Replacing the Low Voltage Lead-Acid Battery
CAUTION: It is your responsibility to monitor the low voltage battery health. Damage to the low voltage
battery due to running out of range is not covered by the warranty.
CAUTION: To avoid damage that is not covered by the warranty, replace your low voltage lead-acid battery
with the same type of battery. The low voltage lead-acid battery for North American vehicles is AtlasBX /
Hankook 85B24LS 12V 45Ah. You can purchase a new lead-acid low voltage battery that is compatible with
your vehicle from your local service center.
Perform the following procedure to replace the lead-acid low voltage battery. Wear appropriate personal protection
equipment (such as safety glasses, leather gloves when handling the lead-acid battery, etc.).
Removal:
1. Prepare the vehicle to remove the low voltage lead-acid battery:
a. Ensure the vehicle is in Park.
b. Lower all windows.
c. Open the front trunk.
d. Leave a door propped open so you can get back into the vehicle if needed.
e. Disconnect the charge cable from the charge port.
2. In the front trunk, remove the vehicle’s underhood apron by inserting a small, non-marring flat tool or your fingers
underneath the panel. Pull up to loosen the clips and set the underhood apron aside.

3. If equipped, remove the HEPA filter:
a. Using a 10mm socket, remove the bolt that attaches the washer fluid reservoir neck to the underhood storage
unit.

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Owners Manual

b. Remove the washer tank neck from the vehicle. If the windshield washer reservoir is full, some washer fluid
may leak out.
NOTE: You do not need to remove the hose from the neck.

c. With a 10mm socket, remove the bolts (x2) that attach the HEPA filter assembly to the vehicle.

d. Remove the HEPA filter assembly from the vehicle by tilting the rear edge of the filter assembly up past the
brake fluid reservoir. Lift the filter assembly out of the vehicle, taking care not to bump into or damage other
components.

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Owners Manual

4. Power off the vehicle by navigating to Controls > Safety > Power Off on the touchscreen.
5. With a 10mm socket, loosen the nut that secures the negative (-) terminal clamp to the negative (-) post on the
lead-acid battery. Release the terminal clamp from the negative (-) post.

6. Disconnect the first responder loop by sliding the red locking tab toward you and pressing the black tab.

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Owners Manual
7. With a 10mm socket, release the terminal cover and loosen the nut that secures the positive (+) terminal clamp to
the positive (+) post on the lead-acid battery. Release the terminal clamp from the positive (+) post and cover the
terminal clamp with a dry rag.
CAUTION: Do not allow the positive (+) terminal clamp to contact nearby components like the lead-acid
battery hold down bracket or A/C cooling lines.

8. Unplug the vent tube hose from the negative (-) terminal side of the lead-acid battery.

9. Loosen the nut on the battery hold down on the top of the lead-acid battery with a 10mm socket. To release the
battery hold down, unhook and slide the strap back. If needed, tilt the battery hold down backward so it does not
slip into the vehicle.

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Owners Manual
10. Using the battery handle, carefully remove the lead-acid battery, taking care not to touch or damage the
surrounding components.
WARNING: When lifting out the lead-acid battery, stand in front of the vehicle and use proper lifting
technique. The lead-acid battery weighs approximately 25 lb (12 kg). Failure to do so may cause serious
injury.

11. Inspect the new lead-acid battery to ensure it has a red plug in the casing on the positive (+) terminal side. If the
new lead-acid battery does not have a red plug, use a small trim tool to transfer the red plug from the old battery
to the new one.
CAUTION: Dispose of the old lead-acid battery according to local laws, such as dropping it off at a battery
recycling facility. Keep the lead-acid battery upright and place it on a towel or piece of cardboard when
transporting it.

Installation:
1. Carefully maneuver the new lead-acid battery into place, taking care not to touch or damage nearby components.
2. Install the lead-acid battery hold down and use a 10mm socket to tighten the nut that secures it to the 12V
battery. Torque the nut to 6 Nm (4.4 ft-lb).

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Owners Manual

3. Reconnect the first responder loop.

4. Remove the protective caps from the positive (+) and negative (-) posts on the new low voltage lead-acid
battery.
5. Connect the positive (+) terminal by positioning the clamp over the positive (+) post. Using a 10mm socket,
torque the nut to 6 Nm (4.4 ft-lb).

6. Install the positive (+) terminal cover.
7. Connect the negative (-) terminal by positioning the clamp over the negative (-) post. Using a 10mm socket,
torque the nut to 6 Nm (4.4 ft-lb).

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Owners Manual

8. Connect the vent tube hose into the negative (-) terminal side of the lead-acid battery.

9. Open one of the vehicle’s doors to ensure power has been correctly restored and the touchscreen turns on (this
may take several minutes).
10. If equipped, install the HEPA filter:
a. Carefully maneuver the HEPA fitler assembly into place, taking care not to touch or daramage other
components.

b. With a 10mm socket, tighten the bolts (x2) and torque them to 5 Nm (3.7 ft-lb).

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Owners Manual

c. Ensure the O-ring on the washer tank neck is fully seated, then install the washer tank neck by inserting it into
the washer tank.

d. Route the hose so that it is secured by the tab.

e. Use a 10mm socket to install the bolt that attaches the washer fluid reservoir neck to the underhood storage
unit. Torque the bolt to 5 Nm (3.7 ft-lb).

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Owners Manual

11. Replace the underhood apron by aligning the clips into their openings in the front trunk. Press down to lock them
in place. The clips make an audible clicking sound when secured.

12. Close the front trunk. If an alert to replace the low-voltage battery was previously shown on the touchscreen,
ensure the alert no longer appears.
Using RFID Transponders
When attaching an RFID transponder (used by many automated toll systems) inside Model Y, place the transponder
next to the rear view mirror. This ensures best results and minimizes any obstruction to your driving view. Refer to
the RFID manufacturer's instructions for specific placement.
NOTE: You can also attach a weather-proof transponder to the front license plate.
Installing Front License Plate Bracket
To accommodate jurisdictions that require a license plate on the front of your vehicle, Model Y is equipped with a
license plate bracket. This bracket conforms to the shape of your vehicle's front bumper and is adhered to it using
strong adhesive.
NOTE: TeslaeBay logo recommends performing this procedure on a clean, dry vehicle during a warm day. Cold and/or wet
conditions may result in reduced performance of the adhesive.
To install the front license plate bracket:
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Owners Manual
1. Get isopropyl alcohol and test it on a non-visible painted surface of your vehicle to confirm that it does not
damage or remove the paint.
2. Clean the mounting site with isopropyl alcohol and allow to dry for at least one minute.
3. Fully remove the protective tape from the adhesive at the top of the bracket and partially remove the tape from
the top of the adhesive on each side. Leave the bottom half of the tape on the sides in place and fold the
unattached tape outward for easy removal after aligning the bracket to the bumper.

4. While tilting the top of the license plate bracket away from the bumper (to prevent adhering it to the wrong
location), align the bottom center of the license plate bracket with the middle of the grille as shown.

NOTE: Be as precise as possible when aligning the bracket because you will be unable to reposition it once
adhered to the bumper.
5. While correctly aligned, move the top of the bracket against the bumper and apply pressure so that it is held in
place by the adhesive.

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Owners Manual

6. Remove the remaining tape from the sides of the bracket then press the entire bracket firmly against the bumper,
ensuring the bracket is held in place by all adhesive areas.
7. Once the bracket is securely mounted, use the four supplied screws to attach your license plate to the bracket
(tighten to 3 Nm/2.2 ft-lbs).

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Owners Manual
Do It Yourself Maintenance
Learn how to perform simple Do It Yourself procedures, such as replacing wiper blades and cabin filters, or installing
the paint protection film kit. Go to https://www.tesla.com/support/do-it-yourself-guides for instructions, animations,
and videos of these procedures.
NOTE: Due to market region or vehicle configuration specifics, some parts and procedures may not be available for
your vehicle. When navigating to https://www.tesla.com/support/do-it-yourself-guides, select your vehicle, region,
and/or language to see an updated list of parts and accessories available for your region.
CAUTION: Perform each procedure in a dry and well-lit area. For your safety, only perform a procedure if you
feel comfortable doing so, and always follow provided instructions.

Specifications
Identification Labels
Vehicle Identification Number
You can find the VIN at the following locations:
• Touch Controls > Software on the touchscreen.
• Stamped on a plate located at the top of the dashboard. Can be seen by looking through the windshield.

• Printed on the Vehicle Certification label, located on the door pillar. This can be seen when the driver's door is
open.

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Owners Manual

• Cars manufactured in Gigafactory Shanghai: The VIN is stamped onto the floor and can be seen by moving the
front passenger seat rearward and lifting the carpet.

Emission Control Label
The emission control label is located on the opening face of the liftgate.
NOTE: For vehicles with a model year of 2022 or newer, the emission control label is now located on the inside of the
front hood and may not match the label shown.

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Owners Manual
Vehicle Loading
Vehicle Labeling
It is important to understand your vehicle's original tire sizes and pressures, and the GVWR (Gross Vehicle Weight
Rating) and GAWR (Gross Axle Weight Rating)TPMLM (Technically Permissible Maximum Label Mass) and TPMAM
(Technically Permissible Maximum Mass on Axle). This information can be found on two labels attached to Model Y.
Both labels are visible on the door pillar when the front door is open.
NOTE: If your Model Y is fitted with TeslaeBay logo accessory wheels or tires, your Model Y may include an additional label
indicating that values may differ from what is stated on the label.

1. Tire and Loading Information Label
2. Tire Information Label
3. Vehicle Certification Label
WARNING: Overloading Model Y has an adverse effect on braking and handling, which can compromise your
safety or cause damage.
CAUTION: Never store large amounts of liquid in Model Y. A significant spill can cause electrical components
to malfunction.
Tire and Loading Information Label
• The maximum number of occupant seating positions.
• The maximum vehicle capacity weight.
• The size of the original tires.
• The cold inflation pressures for the original front and rear tires. These pressures are recommended to optimize
ride and handling characteristics.
Label Format:

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Owners Manual

Never change this label, even if you use different tires in the future.
NOTE: If Model Y is loaded to its full capacity, double check all tires to ensure they are inflated to their
recommended pressure levels.
WARNING: Tire pressures printed on the Tire and Loading Information label DO NOT APPLY to towing. When
towing, tire pressures must be increased. For information about the tire pressures required when towing, see
Towing and Accessories on page 144.
Vehicle Certification Label
The Vehicle Certification label provides:
• GVWR - Gross Vehicle Weight Rating. The maximum allowable total mass of Model Y. This is calculated as the
weight of Model Y equipped with the heaviest factory selectable options, all passengers, fluids, and cargo.
• GAWR FRT and GAWR RR - Gross Axle Weight Rating for the front and rear axles. The GAWR is the maximum
distributed weight that each axle can support.
United States:

Canada:

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Owners Manual

Mexico:

CAUTION: To prevent damage, never load Model Y so that it is heavier than GVWR or exceeds the individual
GAWR weights.
Roof Racks
Model Y supports the use of TeslaeBay logo-approved roof racks using a TeslaeBay logo mounting accessory. To install roof racks, you
must use this accessory and you must use only roof rack systems that have been approved by TeslaeBay logo (see Parts and
Accessories on page 276). Failure to do so can cause significant damage.
Calculating Load Limits
1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX lbs or XXX kg” on
the “Tire and Loading Information” label.
2. Determine the combined weight of all occupants that will ride in the vehicle.
3. Subtract the combined weight of the occupants from XXX lbs or XXX kg (see Step 1).
4. The resulting figure equals the available cargo load capacity. For example, if the “XXX” amount equals 1400 lbs
(635 kg) and there will be five 150 lb (68 kg) passengers in the vehicle, the amount of available cargo capacity is
650 lbs (1400 ‑ 750 (5 x 150) = 650 lbs) or 295 kg (635 ‑ 340 (5 x 68) = 295 kg).
5. Determine the combined cargo weight being loaded on the vehicle. That weight must not exceed the available
cargo load capacity calculated in Step 4.
WARNING: Trunks are the preferred places to carry objects. In a collision, or during hard braking and sharp
turns, loose items in the cabin could injure occupants.
Example Load Limit Calculations

How much cargo Model Y can carry depends on the number and weight of passengers. The following calculated
load limit examples assume passengers weigh 150 lbs (68 kg). If passengers weigh more or less, available cargo
weight decreases or increases respectively.

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Owners Manual
Driver and one passenger
Description

Total

Vehicle capacity weight

954 lbs (433 kg)

Subtract occupant weight (2 x 150 lbs/68 kg)

300 lbs (136 kg)

Available cargo weight

654 lbs (297 kg)

Driver and four passengers
Description

Total

Vehicle capacity weight

954 lbs (433 kg)

Subtract occupant weight (5 x 150 lbs/68 kg)

750 lbs (340 kg)

Available cargo weight

204 lbs (93 kg)

When carrying cargo, distribute the weight as evenly as possible between the front and rear trunks. For maximum
load limits specific to the trunks, see Front Trunk Load Limit on page 42 and Rear Trunk Load Limits on page 40.

Dimensions
Exterior Dimensions

A

Overall Length

187 in

B

Overall Width (including mirrors)
Overall Width (including folded mirrors)
Overall Width (excluding mirrors)

83.8 in
77.9 in
75.6 in

C

Overall Height

D

4751 mm

2129 mm
1978 mm
1921 mm

64 in

1624 mm

Wheel Base

113.8 in

2890 mm

E

Overhang - Front

34.4 in

875 mm

F

Overhang - Rear

38.8 in

986 mm

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Owners Manual
G

H

Ground Clearance (with 2 passengers)

Performance 6.2 in
Non-Performance 6.8 in

Performance 157 mm
Non-Performance 172 mm

Track, non 21" wheels - Front
Track, non 21" wheels - Rear

64.4 in
64.4 in

1636 mm
1636 mm

Track, 21" wheels - Front
Track, 21" wheels - Rear

64.8 in
64.2 in

1646 mm
1630 mm

Values are approximate. Dimensions can vary depending on a vehicle's options and various other factors.
CAUTION: Depending on configuration (such as wheel selection), your vehicle's liftgate can open up to
approximately 7.5 feet (2.3 meters) high. See Adjusting Liftgate Opening Height on page 39 to adjust the
liftgate height and prevent it from coming into contact with low ceilings or other objects.
Interior Dimensions

Head Room

Front
Rear

41.0 in
39.4 in

1041 mm
1001 mm

Leg Room

Front
Rear

41.8 in
40.5 in

1063 mm
1029 mm

Shoulder Room

Front
Rear

56.4 in
54 in

1432 mm
1373 mm

Hip Room

Front
Rear

53.8 in
50.6 in

1367 mm
1286 mm

Model Y with 7 Seats:

Head Room

Front
Second Row
Third Row

41.0 in
38.7 in
34.6 in

1041 mm
984 mm
880 mm

Leg Room

Front
Second Row
Third Row

41.8 in
41.6 in
26.5 in

1063 mm
1057 mm
673 mm

Shoulder Room

Front
Second Row
Third Row

56.4 in
54 in
41 in

1432 mm
1372 mm
1041 mm

Hip Room

Front
Second Row
Third Row

53.8 in
50.8 in
36.5 in

1367 mm
1290 mm
928 mm

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Owners Manual
Cargo Volume
Model Y with 5 Seats:
Front trunk

4.1 cu ft (117 L)

Behind first row, second row seats folded

72.1 cu ft (2041 L)

Behind second row, seats not folded

30.2 cu ft (854 L)

Maximum total cargo volume with driver and front passenger

76.2 cu ft (2158 L)

1...1516171819...27

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TSB/Document ID: OwnersG

Replacement Service Bulletin Number:

MFR Communication Date: 2024-04-20

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Communication Type: Service Bulletin/Repair Instructions

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  • 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
  • 【✨6 Essential Resets: ABSeBay logo Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.​
  • 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.

Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API


 


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