NHTSA ID Number: 10253672
Manufacturer Communication Number: Index380
TSB/Document Date: 2024-04-29
Summary
Tesla
does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2021-2024 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
1620244-00-A
1620245-*-
2400-2483.5
1620246-*Radar (if equipped)
ARS 4-B
76000-77000
OAYARS4B
4135A-ARS4B
Radar
1541584
76000-77000
2AEIM-1541584
20098-1541584
Homelink (if equipped)
Gentex
ADHL5C
286-440
NZLADHL5C
4112A-ADHL5C
CarPC
1960000
--
CarPC
1960600
--
Wireless Charger
WC4
BT USB hub
1642783
In-Cabin Radar*
Wireless Charger
XMR2020AG525RGL 10224A-2020AG525R
YZP-ATC5CPC001
7414C-ATC5CPC001
XMR2020AG525RGL 10224A-2020AG525R
YZP-ATC5CPC001
7414C-ATC5CPC001
2AEIM-WC4
20098-WC4
2400-2483.5
2AEIM-1642783
20098-1642783
1616631
60000-64000
2AEIM-1616631
20098-1616631
WC3
127.72 KHz
2AEIM-WC3
20098-WC3
127.72 KHz
13.56
2400-2483.5
*The in-cabin radar is restricted to factory installation.
The devices listed above comply with Part 15 of the FCC rules and Industry Canada's license-exempt RSS
Standard(s) and EU Directive 2014/53/EU.
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by Tesla could void your authority to operate the equipment.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2)
l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement.
Radiation Exposure Statement
The products comply with the FCC/ISED RF Exposure for Low Power Consumer Wireless Power Transfer. RF
exposure limits are set forth for an uncontrolled environment and are safe for intended operation as described in this
manual. The farthest RF exposure demonstrated by compliance was at 20cm and farther from the user's body; set
the device to low output power if such function is available.
358
Owners Manual
Cet équipement est conforme aux limites d’exposition aux rayonnements ISED établies pour unenvironnement non
contrôlé.
Déclaration d'exposition aux radiations
Le produit est conforme à l'exposition RF ISED pour le transfert de puissance sans fil de consommateurs de faible
puissance. La limite d'exposition RF fixée pour un environnement non contrôlé est sans danger pour le
fonctionnement prévu tel que décrit dans ce manuel. L'exposition RF supplémentaire que la conformité a été
démontrée à 20cm et plus de séparation du corps de l'utilisateur ou de mettre l'appareil à la puissance de sortie
inférieure si une telle fonction est disponible.
Radio Frequency Information
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician to help.
CAUTION: This equipment and its antennas must not be co-located or operated with another antenna or
transmitter.
Canada
CAN ICES-3 (B)/NMB-3(B)
Leprésent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radioexempts de licence.
L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareilne doit pas produire de brouillage, et (2)
l'utilisateurde l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en
compromettre lefonctionnement.
Cet équipement est conforme aux limites d’exposition aux rayonnements ISED établies pour unenvironnement non
contrôlé.
Déclaration d'exposition aux radiations:
Le produit est conforme à l'exposition RF ISED pour le transfert de puissance sans fil de consommateurs de faible
puissance. La limite d'exposition RF fixée pour un environnement non contrôlé est sans danger pour le
fonctionnement prévu tel que décrit dans ce manuel. L'exposition RF supplémentaire que la conformité a été
démontrée à 20cm et plus de séparation du corps de l'utilisateur ou de mettre l'appareil à la puissance de sortie
inférieure si une telle fonction est disponible.
Mexico
IFT-008-SCFI-2015 / NOM-208-SCFI-2016
TPMS, model: 1472547G, IFT#: RCPTE1421-4384
La operación de este equipo está sujeta a las siguientes dos condiciones:
1. Es posible que este equipo o dispositivo no cause interferencia perjudicial.
359
Owners Manual
2. Este equipo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.
360
Mobile Connector
Gen 1
Safety Information
Save These Important Safety Instructions
This document contains important instructions and warnings that must be followed when using your Mobile
Connector.
Warnings
WARNING:
• For use with electric vehicles.
• Automatic CCID reset provided.
• Do not use this product if there is any damage to the unit.
• Do not use this product if the electric vehicle cable is damaged.
• Read this manual before using.
• Enclosure: Type 4X
WARNING: Risk of explosion. This equipment has internal arcing or sparking parts that should not be exposed
to flammable vapors. This equipment should be located at least 18 inches (46 cm) above the floor.
WARNING: This device is intended only for charging vehicles not requiring ventilation during charging.
WARNING: Risk of electric shock. Do not remove cover or attempt to open the enclosure. No user-serviceable
parts inside.
WARNING: Read this entire document before using the Mobile Connector. Failure to do so or to follow any of
the instructions or warnings in this document can result in fire, electrical shock, serious injury or death.
WARNING: Use the Mobile Connector only within the specified operating parameters.
WARNING: The Mobile Connector is designed only for charging a battery electric vehicle that uses the North
American Charging Standard (NACS), including Tesla vehicles (with the exception of the Tesla Roadster). Do
not use it for any other purpose or with any other vehicle or object.
WARNING: Do not use the Mobile Connector’s adapters in any outlet for which they are not designed.
WARNING: Do not use (or discontinue using) the Mobile Connector if it is defective, appears cracked, frayed,
broken or otherwise damaged, or fails to operate.
WARNING: Do not attempt to open, disassemble, repair, tamper with, or modify the Mobile Connector. Contact
Tesla for any repairs.
WARNING: Do not use an extension cord, a multi-outlet adapter, a multi-plug, a conversion plug, or a power
strip to plug in the Mobile Connector.
WARNING: Do not disconnect the Mobile Connector from the wall outlet when the vehicle is charging.
WARNING: Do not plug the Mobile Connector into a damaged, loose or worn power outlet. Ensure that the
prongs on the Mobile Connector fit snugly into the wall outlet.
WARNING: Do not connect the Mobile Connector into a power outlet that is not properly grounded.
WARNING: Do not use or store the Mobile Connector in a recessed area or below floor level.
WARNING: Do not use the Mobile Connector when either you, the vehicle or the Mobile Connector is exposed
to severe rain, snow, electrical storm or other inclement weather.
WARNING: When transporting the Mobile Connector, handle with care to prevent damage to any of its
components. Do not subject the Mobile Connector to strong force or impact. Do not pull, twist, tangle, drag or
step on the Mobile Connector or any of its components.
361
Mobile Connector
WARNING: Protect the Mobile Connector from moisture, water and foreign objects at all times. If any exist or
appear to have corroded or damaged the Mobile Connector, do not use the Mobile Connector.
WARNING: If rain falls during charging, do not allow rain water to run along the length of charge cable, causing
the electrical outlet or charging port to become wet.
WARNING: Do not plug the Mobile Connector into an electrical outlet that is submerged in water or covered in
snow. If, in this situation, the Mobile Connector is already plugged in and needs to be unplugged, turn off the
breaker before unplugging the Mobile Connector.
WARNING: Do not touch the Mobile Connector’s end terminals with sharp metallic objects, such as wire, tools
or needles. Do not forcefully fold any part of the Mobile Connector or damage it with sharp objects. Do not
insert foreign objects into any part of the Mobile Connector.
WARNING: Ensure that the Mobile Connector’s charging cable does not obstruct pedestrians or other vehicles
or objects.
WARNING: Use of the Mobile Connector may affect or impair the operation of medical or implantable
electronic devices, such as an implantable cardiac pacemaker or an implantable cardioverter defibrillator.
Before using the Mobile Connector, check with the electronic device manufacturer concerning the effects that
charging may have on any such electronic device.
WARNING: Do not use cleaning solvents to clean the Mobile Connector.
Cautions
CAUTION: Do not use private power generators as a power source for charging.
CAUTION: Do not operate the Mobile Connector in temperatures outside its operating range of -22°F to +122°F
(-30°C to +50°C).
CAUTION: Store the Mobile Connector in a clean dry place in temperatures between -40°F and +185°F (-40°C
and +85°C).
General Information
Specifications
Use only a 120 volt, 208 volt or 240 volt AC supply, 50/60 hertz wall outlet that has a dedicated and properly
grounded circuit, and is rated for at least 15 amps.
If possible, use a dedicated receptacle with a single socket. If the receptacle has two sockets, do not plug any other
items into the other socket.
The Mobile Connector is 20 feet (6 meters) long. Use an existing outlet or install a new outlet within approximately
13 feet (4 meters) of the vehicle's charge port and at least 18 inches (45 cm) above the ground. The charge port is
located on the left side of the vehicle, behind a door that is part of the rear tail light assembly.
WARNING: Do not use an extension cord, a multi-outlet adapter, a multi-plug, a conversion plug, or a power
strip to plug in the Mobile Connector.
Charging Time
Charging times vary based on the voltage and current available from the power outlet, subject to various conditions.
Charge time also depends on ambient temperature and the vehicle’s Battery temperature. If the Battery is not within
the optimal temperature range for charging, the vehicle heats or cools the Battery before or during charging.
To estimate the total time it takes to recharge the Battery in hours (from near empty to near 100%), divide the
battery size (kWh) by power (kW). Note that different adapters provide different current and power outputs.
If you are charging a Tesla, you can also touch the Charging icon to review the charging status information; it
displays the time remaining until fully charged at the currently selected charge level.
For more information on how long it takes to charge your Tesla vehicle, go to www.tesla.com.
362
Mobile Connector
Adapters
The Mobile Connector includes two outlet adapters: one for a standard 120 volt household outlet and a second
adapter for a 240 volt outlet. For faster charging, use a 240 volt outlet. Consult an electrician to install a 240 volt
outlet where you plan to park your Tesla vehicle.
NEMA 5-15 Adapter
NEMA 14-50 Adapter
363
Mobile Connector
Additional adapters are available for purchase. For details, go to: shop.tesla.com.
NOTE: Images in this document are for demonstration purposes only.
Removing the Adapter
To remove an adapter, push the button on the Mobile Connector’s charge cable and pull the adapter from its socket.
Attaching the Adapter
To attach an adapter, line up the adapter with the Mobile Connector’s charge cable and push until it snaps into place.
364
Mobile Connector
How to Charge
Plugging In
CAUTION: Always inspect the Mobile Connector and adapter for damage prior to each use.
NOTE: Illustrations are provided for conceptual understanding only. Your specific vehicle and mobile connector may
appear slightly different.
NOTE: If you are charging a Tesla vehicle, find more information about how to charge your vehicle (how to adjust
charge settings, view charging status, etc.) in the Charging Instructions topic in the Owner's Manual. To display the
Owner's Manual on your vehicle’s touchscreen, touch the app launcher and select the Manual app.
1. Ensure that the Mobile Connector’s adapter matches the outlet you want to use.
2. Plug the Mobile Connector’s adapter into the power outlet. The adapter should be inserted completely into the
power outlet.
3. Open the charge port door. If you are charging a Tesla vehicle, press the button on the top of the Mobile
Connector handle with your vehicle unlocked and in Park to open the charge port door.
365
Mobile Connector
NOTE: If you are charging a Tesla vehicle, your vehicle is unlocked when the key is nearby and automatic
unlocking is enabled. You can also open the charge port door using any of these methods:
◦ Display the charging screen on your vehicle's touchscreen and touch Open Charge Port.
◦ On the key fob (if equipped), hold down the rear trunk button for 1-2 seconds.
◦ Press the charge port door when the vehicle is unlocked.
◦ Use a voice command (you can also use a voice command to close the charge port door, and to start or stop
charging).
4. Plug the Mobile Connector handle into your vehicle's charge port.
5. When you plug the Mobile Connector into a Tesla vehicle, the charge port indicator light pulses green during
charging, and the vehicle displays charging information. The display turns off after you close all doors, and the
charge port indicator light stops pulsing shortly after you lock the vehicle.
Unplugging
When charging is complete on a Tesla vehicle, the charge port indicator light stops pulsing and turns solid green.
1. With the vehicle unlocked, press and hold the button on the Mobile Connector handle, wait for the charge port
indicator light to turn white, and then pull the Mobile Connector out of the charge port.
NOTE: To prevent unauthorized unplugging of the charge cable, the vehicle must be unlocked or able to
recognize a key nearby before you can disconnect the charge cable.
NOTE: When the latch in the charge port retracts, the Mobile Connector stops supplying power and you can
safely unplug it from the vehicle.
2. The charge port door automatically closes after you remove the charge cable from a Tesla vehicle.
NOTE: If your vehicle is not equipped with a motorized charge port door, you may need to push the charge port
door closed.
Tesla recommends leaving the Mobile Connector plugged into the wall outlet to reduce wear and tear from dayto-day use. If you do not plan to use the Mobile Connector for a while (such as when you leave for vacation),
unplug it and store it in an appropriate location.
Troubleshooting
Gen 1 Mobile Connector Status Lights
Under normal conditions, when charging is in progress, the Mobile Connector’s lights illuminate sequentially, and the
red light is off. Identify problems by paying attention to these lights.
NOTE: In some cases, you may need to reset the device by pressing the RESET button located on the back.
366
Mobile Connector
Front
Back
Green Lights
Red Light
All lights
streaming
Off
Charging is in progress
Nothing. The Mobile Connector is successfully charging.
All on
Off
Power on. Mobile
Connector is powered,
but not charging, or
scheduled charging is
enabled
Make sure the Mobile Connector is plugged into the
vehicle.
Off
1 flash
Ground fault. Electrical
current is leaking
through a potentially
unsafe path
This should automatically reset in 15 minutes. If not, ensure
no one is touching or inside the vehicle, then press the
RESET button.
Off
2 flashes
Self check failed
Unplug the Mobile Connector from the vehicle and press
the RESET button. Plug the Mobile Connector back into the
vehicle. If the error persists, unplug the Mobile Connector
from both the vehicle and the power outlet, then plug it
back in. When plugging back in, always plug it into the
outlet first.
Off
3 flashes
Contactor failed
Unplug the Mobile Connector from the vehicle and wait
10 seconds. If the error persists, contact your closest
Service Center (https://www.tesla.com/findus).
Off
4 flashes
The ground assurance
monitoring circuit has
detected loss of ground
Make sure the power outlet is properly grounded. Consider
connecting to a different outlet. If uncertain, ask your
electrician.
Off
5 flashes
Sense circuit fault
Make sure the Mobile Connector’s adapter is attached
properly.
Off
6 flashes
Thermal fault
Consider charging in a cooler area, such as indoors or in
the shade.
Off
More than
6 flashes
The Mobile Connector
may need repair
Contact your closest Service Center (https://
www.tesla.com/findus).
Off
Off
Power lost
Unplug the Mobile Connector and check that the power
outlet has power.
367
What it means
What to do
Mobile Connector
Questions?
For 24/7 technical support: 1-877-79TESLA (1-877-798-3752)
Gen 2
Safety Information
Save These Important Safety Instructions
This document contains important instructions and warnings that must be followed when using your Mobile
Connector.
Warnings
WARNING:
• For use with electric vehicles.
• Automatic CCID reset provided.
• Do not use this product if there is any damage to the unit.
• Do not use this product if the electric vehicle cable is damaged.
• Read this manual before using.
• Enclosure: Type 4X
WARNING: Risk of explosion. This equipment has internal arcing or sparking parts that should not be exposed
to flammable vapors. This equipment should be located at least 18 inches (46 cm) above the floor.
WARNING: This device is intended only for charging vehicles not requiring ventilation during charging.
WARNING: Risk of electric shock. Do not remove cover or attempt to open the enclosure. No user-serviceable
parts inside.
WARNING: Read this entire document before using the Mobile Connector. Failure to do so or to follow any of
the instructions or warnings in this document can result in fire, electrical shock, serious injury or death.
WARNING: Use the Mobile Connector only within the specified operating parameters.
WARNING: The Mobile Connector is designed only for charging a battery electric vehicle that uses the North
American Charging Standard (NACS), including Tesla vehicles (with the exception of the Tesla Roadster). Do
not use it for any other purpose or with any other vehicle or object.
WARNING: Do not use the Mobile Connector’s adapters in any outlet for which they are not designed.
WARNING: Do not use (or discontinue using) the Mobile Connector if it is defective, appears cracked, frayed,
broken or otherwise damaged, or fails to operate.
WARNING: Do not attempt to open, disassemble, repair, tamper with, or modify the Mobile Connector. Contact
Tesla for any repairs.
WARNING: Do not use an extension cord, a multi-outlet adapter, a multi-plug, a conversion plug, or a power
strip to plug in the Mobile Connector.
WARNING: Do not disconnect the Mobile Connector from the wall outlet when the vehicle is charging.
WARNING: Do not plug the Mobile Connector into a damaged, loose or worn power outlet. Ensure that the
prongs on the Mobile Connector fit snugly into the wall outlet.
WARNING: Do not connect the Mobile Connector into a power outlet that is not properly grounded.
WARNING: Do not use or store the Mobile Connector in a recessed area or below floor level.
WARNING: Do not use the Mobile Connector when either you, the vehicle or the Mobile Connector is exposed
to severe rain, snow, electrical storm or other inclement weather.
368
Mobile Connector
WARNING: When transporting the Mobile Connector, handle with care to prevent damage to any of its
components. Do not subject the Mobile Connector to strong force or impact. Do not pull, twist, tangle, drag or
step on the Mobile Connector or any of its components.
WARNING: Protect the Mobile Connector from moisture, water and foreign objects at all times. If any exist or
appear to have corroded or damaged the Mobile Connector, do not use the Mobile Connector.
WARNING: If rain falls during charging, do not allow rain water to run along the length of charge cable, causing
the electrical outlet or charging port to become wet.
WARNING: Do not plug the Mobile Connector into an electrical outlet that is submerged in water or covered in
snow. If, in this situation, the Mobile Connector is already plugged in and needs to be unplugged, turn off the
breaker before unplugging the Mobile Connector.
WARNING: Do not touch the Mobile Connector’s end terminals with sharp metallic objects, such as wire, tools
or needles. Do not forcefully fold any part of the Mobile Connector or damage it with sharp objects. Do not
insert foreign objects into any part of the Mobile Connector.
WARNING: Ensure that the Mobile Connector’s charging cable does not obstruct pedestrians or other vehicles
or objects.
WARNING: Use of the Mobile Connector may affect or impair the operation of medical or implantable
electronic devices, such as an implantable cardiac pacemaker or an implantable cardioverter defibrillator.
Before using the Mobile Connector, check with the electronic device manufacturer concerning the effects that
charging may have on any such electronic device.
WARNING: Do not use cleaning solvents to clean the Mobile Connector.
Cautions
CAUTION: Do not use private power generators as a power source for charging.
CAUTION: Do not operate the Mobile Connector in temperatures outside its operating range of -22°F to +122°F
(-30°C to +50°C).
CAUTION: Store the Mobile Connector in a clean dry place in temperatures between -40°F and +185°F (-40°C
and +85°C).
369
Mobile Connector
General Information
Mobile Connector Component Overview
1. Handle
2. Button on handle
3. Cable
4. NEMA 5-15 Adapter
5. NEMA 14-50 Adapter (if equipped)
6. Mobile Connector controller
7. Status lights
Specifications
Use only a 120 volt, 208 volt or 240 volt AC supply, 50/60 hertz wall outlet that has a dedicated and properly
grounded circuit, and is rated for at least 15A.
370
Mobile Connector
If possible, use a dedicated receptacle with a single socket. If the receptacle has two sockets, do not plug any other
items into the other socket.
The Mobile Connector is 20 feet (6 meters) long. Use an existing outlet or install a new outlet within approximately
13 feet (4 meters) of the vehicle's charge port and at least 18 inches (45 cm) above the ground. The charge port is
located on the left side of the vehicle, behind a door near the rear tail light assembly.
WARNING: Do not use an extension cord, a multi-outlet adapter, a multi-plug, a conversion plug, or a power
strip to plug in the Mobile Connector.
Specifications Reference
Description
Specifications
Voltage
100-240 volt AC single-phase
Maximum Current
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TSB/Document ID: Index380
Replacement Service Bulletin Number:
MFR Communication Date: 2024-03-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API
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