Child in a booster seat

OFF or ON

PASSENGER AIRBAG OFF or
PASSENGER AIRBAG ON

20-100 lbs (9-45 kg)*

Large child

OFF or ON

PASSENGER AIRBAG OFF or
PASSENGER AIRBAG ON

5th percentile female or larger
(by weight)

ON

PASSENGER AIRBAG ON

Over approximately 100 lbs (45
kg)

*If the passenger airbag status indicator does not match the situation, do not use the seat. The passenger must ride in a different
seat. Use the mobile app to schedule a service appointment.

NOTE: It takes approximately six seconds after you power on Model Y for the Occupant Classification System (OCS)
to report accurate status of the front passenger airbag. As a result, when you first power on Model Y, even in
situations when it should be OFF because the seat is occupied by a weight of 20 lbs (9 kg) or less, it will take the
touchscreen approximately six seconds to display the status, PASS AIRBAG OFF. If it fails to do so, use the mobile
app to schedule a service appointment and do not seat a child in the front passenger seating position.
To make sure the sensing system can correctly detect occupancy status, eliminate the following:
• Objects lodged under the seat.
• Heavy objects sitting on the seat (briefcase, large purse, etc.).
• Objects wedged between the seat back and seat cushion.
• Cargo interfering with the seat.
• Aftermarket items attached to, or sitting on or between, the seat and occupant including but not limited to
covers, mats, blankets, etc.
These conditions can interfere with the occupancy sensor. If you have eliminated the above possibilities, and the
airbag status is still incorrect, ask passengers to ride in the rear seats and use the mobile app to schedule a service
appointment to have the airbag system checked.
NOTE: The front passenger occupancy sensor affects the operation of the passenger front airbags only. The side
airbags are not affected.
88

Owners Manual
WARNING: If the front passenger airbag is not turning on or off as expected based on the weight thresholds
previously described, use the mobile app to schedule a service appointment immediately.
WARNING: If seating a child in the front passenger seat is legally permissible in your market region, it is the
driver's responsibility to ensure that the passenger front airbag is OFF. Never seat a child in a rear facing safety
seat in the front passenger seat with an active airbag. DEATH or SERIOUS INJURY to the child can occur. Per
recommendations by the National Highway Traffic Safety Administration, all occupants age 12 and under must
ride in the rear seats.
WARNING: Do not use seat covers on Model Y. Doing so could restrict deployment of the seat-mounted side
airbags if a collision occurs. It can also reduce the accuracy of the Occupant Classification System, if equipped.
Ensuring Accurate Occupant Detection
To help ensure an occupant in the front passenger seat can be accurately classified, the passenger must:
• Wear a seat belt.
• Sit upright on the center of the seat cushion, with shoulders resting against the seat back and legs extended
comfortably in front with feet on the floor.
• Remain positioned on the seat cushion and not lift their weight off the seat (for example, by pushing their feet
against the floor or pressing on the center console or armrest to lift up).
• Never wear thick, wet, or bulky clothing (such as ski wear or padded clothing).
In addition to the items listed above, the following situations can interfere with the accuracy of the occupant
classification system:
• Placing a radio transmitter (for example, a hunting radio or walkie-talkie) on the front passenger seat.
• Placing an AC/DC inverter, or a device that is being powered by the inverter (for example, a cell phone, tablet, or
computer) on the front passenger seat cushion.
• Placing liquid (such as a bottled drink) or food containers on a car seat when a child restraint system is present.
• Incorrectly placing a child restraint system so that the entire lower section is not positioned against the seat
cushion.
• Objects lodged under the seat or wedged between the seat back and cushion.
• Heavy objects sitting on the seat (briefcase, large purse).
• Cargo interfering with the seat.
• Aftermarket items attached to or placed between the seat and the occupant, such as covers, mats, blankets, etc.
These conditions can interfere with the occupancy sensor. If you have eliminated the above possibilities, and the
airbag status is still incorrect, instruct passengers to ride in the rear seats and use the mobile app to schedule a
service appointment to have the airbag system checked.
NOTE: Tesla follows NHTSA (National Highway Traffic Safety Administration) recommendations that all occupants
age 12 and under must ride in a rear seating position.
NOTE: The front passenger occupancy sensor affects the operation of the passenger front airbags only. The side
airbags are not affected.
WARNING: Failure to follow the instructions can adversely affect the Occupant Classification System (OCS)
which can cause serious injury or death.
WARNING: If the front passenger airbag is not turning on or off as expected, do not seat a passenger in the
front passenger seat. Use the mobile app to schedule a service appointment.
WARNING: To ensure accuracy of the Occupant Classification System (OCS), do not make any modifications to
the front passenger seat.
WARNING: Do not use seat covers on Model Y. Doing so could restrict deployment of the seat-mounted side
airbags if a collision occurs. It can also reduce the accuracy of the occupant detection system.

89

Owners Manual
Examples of Correct and Incorrect Seating Positions
Correct seating position:

Incorrect seating position - the passenger's feet must be on the floor:

Incorrect seating position - the passenger must not slide forward on the seat cushion:

90

Owners Manual

Incorrect seating position - the passenger must not recline the backrest to a laying down position when the vehicle
is moving:

Controlling the Passenger Front Airbag
When a child is seated in the front passenger seat (even when the child is seated in a child restraint system or
booster seat), you must disable the passenger front airbag to prevent it from injuring the child if a collision occurs.
Touch Controls > Safety > Passenger Front Airbag, and before driving, ensure the passenger airbag status on the
top of the touchscreen indicates that the airbag is off (see Airbag Status Indicator on page 87).
NOTE: Model Y has a capacitive touchscreen and may not respond to your touch if you are wearing standard gloves.
If the touchscreen is not responding, remove gloves or wear gloves with conductive fingertips for use with capacitive
touchscreens.
WARNING: If seating a child in the front passenger seat is legally permissible in your market region, never seat
a child in a child restraint system or a booster seat on the front passenger seat when the airbag is active. Doing
so can cause serious injury or death.
WARNING: If the passenger front airbag does not appear to be functioning (for example, if the airbag is on,
even if you have turned it off, or vice versa), do not seat a passenger in the front seat. Use the mobile app to
schedule a service appointment immediately.

91

Owners Manual
Inflation Effects
WARNING: When airbags inflate, a fine powder is released. This powder can irritate the skin and should be
thoroughly flushed from the eyes and from any cuts or abrasions.
After inflation, the airbags deflate to provide a gradual cushioning effect for the occupants and to ensure the driver’s
forward vision is not obscured.
If airbags have inflated, or if your vehicle has been in a collision, your vehicle requires servicing before it will power
up. In addition, your airbags, seat belt pre-tensioners and any associated components must be checked, and if
necessary, replaced. Use the mobile app to schedule a service appointment immediately.
In a collision, in addition to the airbags inflating:
• United States only: Your vehicle automatically dials 911 if Controls > Safety > Automatic 911 calls is enabled.
Cancellation instructions as well as a countdown timer display on the touchscreen.
• Doors unlock.
• Hazard warning lights turn on.
• Interior lights turn on.
• High voltage is disabled.
• Windows go to the vent position.
• Vehicle applies the brakes to come to a stop.
NOTE: Depending on the nature of the impact and the forces involved, doors may not unlock in a collision and/or
damage may prevent them from opening. In such cases, the door may need to be opened using the interior manual
release, or other means of extrication (for example, exiting through another door, breaking the window, etc.).
NOTE: In some collisions, even if airbags did not inflate, high voltage may be disabled and you will be unable to
power up and drive. Use the mobile app to schedule a service appointment immediately.
Airbag Warning Indicator
The airbag indicator on the touchscreen remains lit if the airbag system is malfunctioning. The only
time this indicator should light up is briefly when Model Y first powers up, in which case it turns off
within a few seconds. If it remains lit, use the mobile app to schedule a service appointment
immediately and do not drive.

Airbag Warnings
WARNING: All occupants, including the driver, should always wear their seat belts, whether or not an airbag is
also provided at their seating position, to minimize the risk of severe injury or death in the event of a collision.
WARNING: Front seat occupants should not place their arms over the airbag module, as an inflating airbag can
cause fractures or other injuries.
WARNING: Do not use seat covers on Model Y. Doing so could restrict deployment of the seat-mounted side
airbags if a collision occurs. It can also reduce the accuracy of the Occupant Classification System (OCS), if
equipped.
WARNING: Airbags inflate with considerable speed and force, which can cause injury. To limit injuries, ensure
that occupants are wearing seat belts and are correctly seated, with the seat positioned as far back as
possible. The National Highway Traffic Safety Administration (NHTSA) recommends a minimum distance of 10
inches (25 cm) between an occupant’s chest and an airbag.
WARNING: Children should not be seated on the front passenger seat unless permitted by regulations in your
market region. Follow all regulations in your region for the appropriate way to seat a child based on the child's
weight, size, and age. The safest place to seat infants and young children is in a rear seating position. Seating
an infant or child in a rear-facing child restraint system on a seat equipped with an operational airbag can
cause serious injury or death.
WARNING: Do not use a rear-facing child restraint system on a seat with an operational airbag in front of it.
Doing so can cause injury or death if the airbag inflates.

92

Owners Manual
WARNING: To ensure correct inflation of the side airbags, maintain an unobstructed gap between an
occupant’s torso and the side of Model Y.
WARNING: Passengers shouldn't lean their heads against doors or windows. Doing so can cause injury if a
curtain airbag inflates.
WARNING: Do not allow passengers to obstruct the operation of an airbag by placing feet, knees or any other
part of the body on or near an airbag.
WARNING: Do not attach or place objects on or near the front airbags, the side of the front seats, the
headliner at the side of the vehicle, or any other airbag cover that could interfere with inflation of an airbag.
These include but are not limited to: steering wheel covers, decals, seat cushions, pillows, etc. Objects can
cause serious injury if the vehicle is in a collision severe enough to cause the airbag to inflate.
WARNING: Following inflation, some airbag components are hot. Do not touch until they have cooled.

Connectivity

93

Owners Manual
Mobile App
The Tesla mobile app allows you to communicate with Model Y remotely using your iPhone® or Android™ phone.
NOTE: The information below may not represent an exhaustive list of the functions available on the Tesla mobile app.
To ensure access to new and improved features, download updated versions of the mobile app as they become
available.
To Use the Mobile App
To set up the Tesla mobile app to communicate with your Model Y:
1. Download the Tesla mobile app to your phone.
2. Log in to the Tesla mobile app by entering your Tesla account credentials.
3. Enable mobile access to your Model Y by touching Controls > Safety > Allow Mobile Access.
4. Turn your phone's Bluetooth setting ON and ensure that Bluetooth is turned on within your phone's global
settings for the Tesla mobile app. For example, on your phone, navigate to Settings, choose the Tesla mobile app,
and ensure the Bluetooth setting is enabled.
Your phone and vehicle must both be actively connected to cellular service or Wi-Fi for the mobile app to
communicate with your vehicle. Tesla recommends that you always have a functional physical key readily available if
parking in an area with limited or absent cellular service, such as an indoor parking garage.
NOTE: In the event that you require lockout assistance from Tesla due to a non-warranty issue, such as having limited
cellular connectivity and having no secondary key available, your expenses are not covered under the Roadside
Assistance policy.
NOTE: Tesla does not support the use of third party applications to contact Model Y.
Overview
When both your phone and the vehicle have internet service, the Tesla mobile app's home screen allows you to:
• Lock or unlock your vehicle.
• Enable or disable the heating or air conditioning and monitor the cabin climate.
• Check your vehicle's charging information. Charging details also appear when a charging cable is plugged in.
• Open or close the charge port.
NOTE: Twisting red lines next to the Battery icon indicate that the Battery is actively heating up (including while
charging or preparing to charge).
• See where your vehicle is located.
• View your vehicle’s estimated range.
• Open the front trunk.
• View your vehicle’s odometer, VIN, and current software version.
Media settings appear on the mobile app to pause, play, rewind, fast forward, and adjust the volume of the media
currently playing in the vehicle. You may need to enable Media settings by touching Audio Settings > Options >
Allow Mobile Control.
For supported video sources, send videos to Tesla Theater by sharing the link through the mobile app. Navigate to
the movie, show, or video you want to play on your phone and touch the share button. Share the video with the Tesla
app and it appears on the touchscreen if Model Y is in Park.
Profile
In the Profile tab located at the top corner, you can:
• Switch to a different vehicle associated with your Tesla account, if you have access to more than one.

94

Owners Manual
• Navigate the Tesla Shop.
• Manage your account information and view your order history.
• View and customize notifications you receive under the Settings tab, such as Calendar sync, when your security
alarm has been triggered, charging updates, and new software updates. You can start updates from afar and
check its progress.
Controls
The Controls tab allows you to do the following:
• Open the front or rear trunk.
• Lock or unlock Model Y from afar.
NOTE: Your vehicle does not automatically re-lock if you unlock from the mobile app.
• Open or close the charge port.
• Flash the lights or honk the horn to find where Model Y is parked.
• Enable Keyless Driving.
NOTE: Keyless Driving can be used when you do not have your key or to bypass PIN to Drive in cases where you
forgot your PIN or your touchscreen is unresponsive (see PIN to Drive on page 204).
• Open and close your garage door if your vehicle has a programmed HomeLink connection, if available (see Smart
Garage on page 103).
• Vent the windows.
Climate
You can check the interior temperature and heat or cool the cabin before driving (even if it’s in a garage), control the
seat heaters, and defrost the windshield:
• Enable or disable Defrost Car, which helps melt snow, ice, and frost on the windshield, windows, and mirrors, by
swiping up from the bottom of the screen.
• Enable or disable Dog Mode or Camp Mode.
• Enable Cabin Overheat Protection, which prevents the cabin from getting too warm in hot ambient conditions.
You can choose whether you want the A/C or just the fan to run when the temperature in the cabin exceeds 105°
F (40° C) or the selected temperature (if available). See Operating Climate Controls on page 212 for more
information.
• Vent or close the windows.
•
Using the mobile app to precondition Model Y also warms the Battery as needed. The mobile app will notify you
once your vehicle has reached the desired preconditioning temperature.
NOTE: In some vehicles, depending on vehicle specifications and date of manufacture, using the mobile app to
defrost Model Y also thaws ice on the charge port latch. This is useful in extremely cold weather or icy conditions in
which the charge port latch can freeze in place, preventing you from removing or inserting the charge cable.
Location
Locate Model Y with directions, or track its movement across a map.
Summon
You can park or retrieve Model Y using Summon (see Summon on page 180) or Smart Summon (see Smart
Summon on page 184).

95

Owners Manual
Schedule
Enable scheduled charging or departure, and precondition the vehicle. See Scheduled Charging and Scheduled
Departure on page 247 for more information. Scheduled charging or departure can also be saved based on a
preferred location.
Security
The Security tab allows you to do the following:
• Pair your phone to the vehicle (see Phone Key on page 26).
• Enable or disable Sentry Mode (see How to Use Sentry Mode (With a USB Flash Drive) on page 208).
• Enable or disable Valet Mode (see Valet Mode on page 138).
• Enable or disable Speed Limit Mode and receive notifications when the vehicle's driving speed is within
approximately 3 mph (5 km/h) of your selected maximum speed (see Speed Limit Mode on page 205).
Upgrades
View and purchase the latest upgrades available for your vehicle, such as full self-driving.
Service
See Schedule Service on page 252 for information on how to schedule service through the mobile app.
Roadside
View roadside resources and request roadside assistance (where applicable). For more information on Roadside
Assistance, see Contacting Tesla Roadside Assistance on page 307.
Granting Access to a Second Driver
Add and remove access permission for an additional driver from the Tesla mobile app.
NOTE: Tesla mobile app version 4.3.1 or higher is required. Additional drivers can either use a previously registered
Tesla Account or use the app to create a new Tesla Account.
To add an additional driver, in the Tesla mobile app from the vehicle home screen, go to Security > Add Driver and
follow the onscreen instructions.
NOTE: The additional driver has access to all app features except purchasing upgrades.
To remove access, use the mobile app and go to Security > Manage Drivers and follow the onscreen instructions.

96

Owners Manual
Wi-Fi
Wi-Fi is available as a data connection method and is often faster than cellular data networks. Connecting to Wi-Fi is
especially useful in areas with limited or no cellular connectivity. To ensure fast, reliable delivery of software and map
updates, Tesla recommends leaving Model Y connected to a Wi-Fi network whenever possible (for example, when
parked at home).
To connect to a Wi-Fi network:
1. Touch Controls > Wi-Fi icon at the top of the Controls screen. Model Y begins to scan and display detected Wi-Fi
networks that are within range.
When connected to Wi-Fi, the Wi-Fi icon displays at the top of the touchscreen.
NOTE: If a known Wi-Fi network does not appear in the list, move Model Y closer to the access point or consider
using a range extender.
NOTE: When connecting to a 5GHz network (if available), check which channels are supported in your region.
5GHz Network Channels Supported
36-48

52-64

100-140

149-165

✓

✓

✓

✓

2. Select the Wi-Fi network you want to use, enter the password (if necessary), then touch Confirm.
NOTE: Model Y does not currently support connections to captive Wi-Fi networks (a captive Wi-Fi, commonly
used by public hotspots, requires you to access a custom web portal and agree to terms of service prior to
allowing you to log in).
3. Model Y connects to the Wi-Fi network. Whenever the network is within range, Model Y connects to it
automatically.
You can also connect to a hidden network that isn't shown on the list of scanned networks. Just touch Wi-Fi
Settings, enter the name of the network in the resulting dialog box, select the security setting, then touch Add
Network.
NOTE: If more than one previously connected network is within range, Model Y connects to the one most recently
used.
NOTE: At Tesla Service Centers, Model Y automatically connects to the Tesla Service Wi-Fi network.
Hotspots and Connectivity
You can also use a mobile hotspot or your phone's Internet connection via Wi-Fi tethering (subject to fees and
restrictions of your mobile carrier) to access the internet. To remain connected to Wi-Fi when shifting into Drive or
Reverse, choose the connection from the Wi-Fi settings screen, then touch Remain connected in Drive.

97

Owners Manual
Bluetooth
Bluetooth® Compatibility
You can use various Bluetooth devices in Model Y provided it is paired and within operating range. For
example, you can pair your Bluetooth-capable phone so you can use it hands-free. In addition to
phones, you can pair other Bluetooth-enabled devices with Model Y. For example, you can pair an
iPod Touch, iPad, Android tablet, etc. from which you can play music.

Before using your phone or other Bluetooth device with Model Y, you must pair it. Pairing sets up Model Y to
communicate with supported Bluetooth-capable devices. You can pair up to ten Bluetooth phones. Unless you've
specified a specific phone as a Priority Device, or if the phone specified as Priority Device is not within range, Model
Y always connects to the last phone that was used (provided it is within range). To connect to a different phone, see
Connecting to a Paired Device on page 99.
NOTE: Authenticating your phone to use as a key (see Keys on page 26) does not also allow you to use the phone
hands-free, play media from it, etc. You must also pair it as described below.
NOTE: On many phones, Bluetooth turns off if the phone’s battery is low.
NOTE: Although Bluetooth typically supports wireless communication over distances of up to approximately 30 feet
(nine meters), performance can vary based on the phone, or other device, you are using.
CAUTION: Do not leave your paired phone in your vehicle (for example, if you are hiking or at the beach). If
you must leave your phone in the vehicle, disable Bluetooth and/or turn the phone off.
Pairing a Bluetooth Device
Pairing allows you to use your Bluetooth-capable phone hands-free to make and receive phone calls, access your
contact list, recent calls, etc. It also allows you to play media files from your phone. Once a phone is paired, Model Y
can connect to it whenever the phone is within range.
To pair a phone, follow these steps while sitting inside Model Y:
1. Ensure both the touchscreen and the phone are powered on.
2. On your phone, enable Bluetooth and ensure it is discoverable.
NOTE: On some phones, this may require you to go to Bluetooth Settings for the remainder of the procedure.
3. Touch the Bluetooth icon located at the top of the Controls screen.
4. On the touchscreen, touch Add New Device > Start Search. The Bluetooth settings screen displays a list of all
available Bluetooth devices within operating distance.
5. Choose the phone (or device) with which you want to pair. When pairing a phone, the Bluetooth settings screen
displays a randomly generated number. Your phone also display a number.
6. Check that the number displayed on your phone matches the number on the Bluetooths settings screen. Then, on
your phone, confirm that you want to pair.
7. If prompted on your phone, specify whether you want to allow Model Y to access your personal information, such
as calendar, contacts and media files (see Importing Contacts and Recent Calls on page 99).
If you are experiencing issues importing or connecting to Bluetooth, see Troubleshooting Bluetooth on page 99 for
more information.
When paired, Model Y automatically connects, and the Bluetooth settings screen displays the Bluetooth symbol next
to the device name to indicate that the connection is active.
You can display the Bluetooth settings screen at any time and change the settings associated with a connected
device. For example, you can designate a connected phone as the Priority Device. This is useful in situations where
you have connected more than one phone, and both phones are frequently used in Model Y at the same time. Model
Y automatically attempts to connect to the priority device before others. If a priority device is not specified, or is not
within range, Model Y connects to the most recently used phone (if applicable).

98

Owners Manual
Importing Contacts and Recent Calls
Once a phone is paired, use the Bluetooth settings screen to specify whether you want to allow access to your
phone’s contacts, recent calls and text messages. If you allow access, you can use the phone app to make calls and
send messages to people in your list of contacts and on your recent calls list (see Phone, Calendar, and Web
Conferencing on page 101). Before contacts can be imported, you may need to either set your phone to allow
syncing, or respond to a popup on your phone to confirm that you want to sync contacts. This varies depending on
the type of phone you are using. For details, refer to the documentation provided with your phone.
If you are having trouble importing contacts or paiting with Bluetooth, see Troubleshooting Bluetooth on page 99
for more information.
NOTE: You can turn access to your contacts and recent calls on or off at any time by touching the Bluetooth icon on
the touchscreen, choosing your phone, and then changing the associated access settings.
Unpairing a Bluetooth Device
If you want to disconnect your phone, or Bluetooth device, and use it again later, simply touch Disconnect on the
Bluetooth settings screen. If you no longer want to use your device with Model Y, touch Forget This Device. Once
you forget a device, you must pair it again if you want to use it with Model Y (see Pairing a Bluetooth Device on
page 98).
NOTE: Your phone automatically disconnects when you leave Model Y.
NOTE: Unpairing the phone has no effect on using the phone as a key. To forget an authenticated phone, see
Managing Keys on page 30.
Connecting to a Paired Device
Model Y automatically connects to a phone that you designated as Priority Device on the Bluetooth settings screen.
If you have not set a phone as a priority, Model Y connects to the last phone to which is was connected, provided it
is within operating range and has Bluetooth turned on. If the last phone is not within range, it attempts to connect
with the next phone that it has been paired with.
To connect to a different phone, touch the Bluetooth icon at the top of the Controls screen. The Bluetooth settings
screen displays a list of paired phones. Choose the phone you want to connect to, then touch Connect. If the phone
you want to connect to is not listed, you must pair the phone. See Pairing a Bluetooth Device on page 98.
When connected, the Bluetooth settings screen displays the Bluetooth symbol next to the phone's name to show
that Model Y is connected to the phone.
Troubleshooting Bluetooth
Your vehicle uses Bluetooth and BLE (Bluetooth Low Energy) to seamlessly connect your smartphone to Model Y.
Due to several potential factors, Bluetooth or BLE may sometimes disconnect or experience issues in the pairing
process. Connecting to Bluetooth allows your vehicle to use phone functions such as audio, phone calls, calendars,
text messages, etc.
BLE is used for passive functions like phone key.
NOTE: Do not unpair your vehicle to your phone or remove it as phone key without a working key card nearby.
Try the following to troubleshoot Bluetooth, starting with your smartphone.
Smartphone Troubleshooting

Bluetooth may not connect due to settings and updates on your smartphone:
• Enable Bluetooth on your phone. If already enabled, disable and re-enable Bluetooth again.
• Ensure Airplane Mode is turned off.
• Charge your phone; if your phone battery is too low, it may not support Bluetooth functions.
• Pair your device properly. If already paired, try unpairing and re-pairing again.
• Update your phone to the latest software provided by the manufacturer.

99

Owners Manual
• Check that your vehicle's sound system is selected as the audio output source.
• Ensure your phone's settings allow for Bluetooth (ex: data is turned on or you are connected to Wi-Fi).
• Turn your phone off and on again.
• Ensure location permissions set to “Always On” for the mobile app.
Tesla Mobile App Troubleshooting

Check the Tesla mobile app:
• Confirm the Tesla mobile app is up to date on software.
• Verify you're logged into the Tesla mobile app while using your phone key.
• Ensure the Tesla app is running in the background.
• Double check that you have completely set up your profile in the mobile app and properly configured your
settings.
Vehicle Troubleshooting

Your vehicle's settings may affect its ability to pair with your smartphone:
• Charge Model Y: If the vehicle Battery is too low, you may lose Bluetooth function.
• Update vehicle software and make sure it is always up to date. Check for new software updates available by
navigating to Controls > Software
• Reboot your vehicle.
If Bluetooth still does not work, unpair from your vehicle AND smartphone. Then try re-pairing both again.
For BLE phone key issues, when in the vehicle, navigate to Controls > Locks and remove your phone as "Phone as
Key". Then set it back up again. But only do this while you are in the vehicle and have a reliable back up key available
(such as a key card).

100

Owners Manual
Phone, Calendar, and Web Conferencing
Using the Phone App
When your phone is connected to Model Y using Bluetooth (see Bluetooth on page 98), and you have
allowed access to information on your phone (see Importing Contacts and Recent Calls on page 99),
you can use the phone app to display and make a hands-free call to anyone listed on your phone.

• Calls: Displays recent calls in chronological order with the most recent call listed first.
• Messages: Displays message in chronological order with the most recent message listed first. You can view, send,
and receive text messages. Instead of typing a text message, touch the microphone button on the right side of
the steering wheel to enter text using your voice.
WARNING: To minimize distraction and ensure the safety of occupants as well as other road users, do not
view or send text messages when the vehicle is in motion. Pay attention to road and traffic conditions at all
times when driving.
• Contacts: Contacts are listed in alphabetical order and can be sorted by first name or last name. You can also
choose a letter on the right side of the list to quickly scroll to the names that begin with the selected character.
When you touch a name on your contacts list, the contact's available number(s) displays on the right pane, along
with other available information (such as address). Touch the contact's number to make a call.
• Favorites: Displays the contacts from your phone that you have identified as Favorites.
• Calendar: Displays calendar entries from your phone (see Calendar on page 102). If an entry includes a phone
number or an address, you can make a phone call, or navigate to a destination, by touching the corresponding
information in the calendar entry.
Making a Phone Call
You can make a phone call by:
• Speaking a voice command (see Voice Commands on page 22). Voice commands are a convenient, hands-free
way to call or text your contacts.
• Touching a phone number shown in a list in the phone app - Contacts, Calls, or Calendar.
• Using the Model Y on-screen dialer in the Phone app.
NOTE: If it is safe and legal to do so, you can also initiate a call by dialing the number or selecting the contact
directly from your phone.
NOTE: You can also make a phone call by touching a pin on the map and choosing the phone number (if available)
on the popup screen.
Receiving a Phone Call
When your phone receives an incoming call, the touchscreen displays the caller’s number or name (if the caller is in
your phone’s contact list and Model Y has access to your contacts).
Touch one of the options on the touchscreen to Answer or Ignore the call. Depending on the phone you are using
and what speakers you used for your most recent call, your phone may prompt you to choose which speakers you
want to use for the incoming call.
WARNING: Stay focused on the road at all times while driving. Using or programming a phone while driving,
even with Bluetooth enabled, can result in serious injury or death.
WARNING: Follow all applicable laws regarding the use of phones while driving, including, but not limited to,
laws that prohibit texting and require hands-free operation at all times.

101

Owners Manual
In Call Options
When a call is in progress, the call displays on the touchscreen. To adjust the call volume, roll the left scroll button
during a call. Tilt the left scroll button left to mute/unmute and tilt right to end the call.
Calendar
The calendar displays scheduled events from your phone’s (iPhone® or Android™) calendar for the
current and next day. The calendar is conveniently integrated with the phone app so you can dial into
your meeting from a Calendar entry. It is also integrated with the navigation system so you can
navigate to the event's location.

1. Ensure your phone is paired to Model Y.
2. Ensure your are logged into the Tesla mobile app.
3. In your Tesla mobile app, touch Profile > Settings > Calendar Sync.
NOTE: To ensure you have access to all of the calendar's features, it is recommended that you use the most
recent version of the mobile app.
4. On your phone, go to Settings and allow access/give permission to share your calendar with the Tesla mobile
app. The mobile app can then periodically (and automatically) send calendar data from your phone to Model Y.
If a calendar event includes an address, a navigation arrow displays to indicate that you can touch the address to
navigate to the event's location. When an event on your calendar takes place within the next hour and has a uniquely
specified address, the touchscreen notifies you if there is a better route due to traffic, even when you’re not actively
using navigation.
If an event has a uniquely specified address and takes place within two hours of you entering your vehicle and
preparing to drive, Model Y automatically routes you to the event's address (see Automatic Navigation on page
227).
Touch an event's information icon to display all notes associated with the event. If the notes include one or more
phone numbers, the information icon shows a phone icon and the calendar displays the first phone number found.
Touch to initiate a phone call. You can also initiate a phone call by touching any number in an event's notes popup
screen (this is especially useful for conference calls). If notes include a web link, you can touch the link to open it in
the Web browser.
Zoom
Seamlessly take meetings and calls through your vehicle's touchscreen. To set up, touch the Zoom app
and sign in or enter the meeting ID. You can even access meetings shown on your calendar or in text
messages by touching the Zoom link. Your vehicle's cabin camera can be used in calls over Zoom only
when Model Y is Parked. When the vehicle is shifted out of Park in the middle of a Zoom call, the cabin
camera turns off and you switch to audio only. Use the touchscreen to turn on/off the video, mute/
unmute yourself, and customize various preferences for your meeting.
WARNING: Do not to use the video function when the vehicle is “temporarily parked” on a public road (such as
when the vehicle is parked along the curb or in a spot that is not a designated parking spot)..
WARNING: Stay focused on your surroundings and follow all applicable laws while driving, including, but not
limited to, laws that require hands-free operation at all times.

102

Owners Manual
Smart Garage
myQ
If equipped, Model Y can intelligently connect to your myQ smart garage, which allows you to remotely