NHTSA ID Number: 10253308
Manufacturer Communication Number: A19-032
TSB/Document Date: 2024-04-17
Summary
Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment.
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TSB/Document ID: A19-032
Replacement Service Bulletin Number:
MFR Communication Date: 2024-04-11
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
MFR Component System:
MFR Component Subsystem:
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Service Bulletin
April 12, 2024
19-032
Version 4
Warranty Extension: 2017-18 CR-V: Software Update with A/C Control
Unit Replacement; DTC P0300, P0301, P0302, P0303, P0304, or P0172;
Whirling Noise from Engine
Supersedes 19-032, dated June 18, 2019, to revise the information.
WARRANTY CLAIM INFORMATION
Year
Model
VIN Range
2017-18
CR-V
EX, EX-L, Touring
Check the iN VIN status for eligibility.
REVISION SUMMARY
Under REPAIR PROCEDURE B, an image in step 13 was revised.
BACKGROUND
Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs P0300 (random
misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3
cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise
coming from the engine compartment.
NOTE
Check to see if the vehicle was repaired as stated in S/B 18-147. If a repair was completed as stated in S/B 18-147, see
CORRECTIVE ACTION to determine if further action is necessary.
To ensure customer confidence in our product, Honda
is extending the powertrain warranty from the original 5 years/
60,000 miles to 6 years with unlimited mileage from the original sale date. This warranty extension applies to any engine
components, such as camshafts, rocker arm assemblies, or spark plugs, requiring repair due to damage resulting from
those concerns identified in the first paragraph. The ECU and TCM software is covered under the vehicle's emissions
warranty beyond 6 years. Check iN for further details.
This warranty extension will not apply to any vehicle that has ever been declared a total loss or sold for salvage by a
financial institution or insurer, or has a branded or similar title under any state's law. This does not affect emission
warranties.
POSSIBLE CAUSE
Based on certain driving patterns and environmental factors, the DTC's stated above may set or whirling noise may
occur.
CUSTOMER INFORMATION:The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and
training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume
this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an
authorized Honda
automobile dealer.
©
2024 American Honda
Motor Co., Inc. — All Rights Reserved
Page 1 of 21
CORRECTIVE ACTION
If misfire (P0300, P0301, P0302, P0303, P0304) or fuel system too rich (P0172) DTCs are set, do REPAIR
PROCEDURE A. If there is a whirling noise coming from the engine compartment, do REPAIR PROCEDURE B.
In some cases, misfire DTCs may return. If that happens, go to SPARK PLUG INSPECTION PROCEDURE.
WARRANTY CLAIM INFORMATION
NOTES
•
DTC is required with claim submission.
•
Since the templates below do not include oil, Non-Bulk oil and Bulk oil dealers must add the correct
information into the Required Material section of your claim.
Operation
Number
Description
Flat Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part Number
1245B6
Reset the maintenance
minder. Update the
PGM-FI and TCU
software. Replace the
oil, the A/C control
unit, and do a throttle
position reset and PCM
idle learn procedure.
0.8 hr
03214
03217
A19032A
37805-5PA-A85
Operation
Number
Description
Flat Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part Number
1245B5
Reset the maintenance
minder. Update the
PGM-FI and TCU
software. Replace the
oil, and do the throttle
position reset and PCM
idle learn procedure.
(A/C control unit
replacement not
necessary.)
0.6 hr
03214
03217
A19032B
37805-5PA-A85
Page 2 of 21
NOTE
Use the following templates if the spark plugs were also replaced.
Operation
Number
Description
Flat Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part Number
1245B6
Reset the maintenance
minder. Update the
PGM-FI and TCU
software. Replace the
oil, the A/C control
unit, and do a throttle
position reset and PCM
idle learn procedure.
0.8 hr
03214
03217
A19032C
37805-5PA-A85
A
Replace spark plugs.
(Inspection or
replacement)
0.3 hr
Page 3 of 21
Since the templates below do not include oil, Non-Bulk oil and Bulk oil dealers must add the correct information
into the Required Material section of your claim.
Operation
Number
Description
Flat Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part Number
1245B5
Reset the maintenance
minder. Update the
PGM-FI and TCU
software. Replace the
oil, and do the throttle
position reset and PCM
idle learn procedure.
(A/C control unit
replacement not
necessary.)
0.6 hr
03214
03217
A19032D
37805-5PA-A85
A
Replace spark plugs.
(Inspection or
replacement)
0.3 hr
Operation
Number
Description
Flat Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part Number
1175A5
Replace spark plugs.
(Inspection or
replacement) (Admin
Included)
0.5 hr
6D700
A4B00
A19032E
12290-5PA-A01
Defect
Code
Symptom
Code
Template
ID
Failed Part Number
6D700
A4B00
A19032F
37805-5PA-A85
NOTE
Use the following template if the camshafts were only inspected.
Operation
Number
Description
Flat Rate
Time
1105C2
Remove valve cover and 0.7 hr
inspect camshafts. (No
replacement required.)
NOTE
Use the following template if the camshafts and rocker arm assembly were also replaced.
Operation
Number
Description
Flat Rate
Time
1105C2
Remove valve cover and 0.7 hr
inspect camshafts.
A
Replace camshafts and
rocker arm assembly.
(Pre-approval needed,
see iN parts catalog for
ordering.)
Defect
Code
Symptom
Code
Template
ID
Failed Part Number
6D700
A4B00
A19032G
37805-5PA-A85
5.1 hr
Skill Level: Repair Technician
Page 4 of 21
PARTS INFORMATION
Part Name
Part Number
Quantity
Drain Plug Washer (14 mm)
94109-14000
1
Auto Air Conditioner CPU Assembly (A/C Control Unit)
79600-TLA-A62
1
Part Name
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