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NHTSA ID Number: 10253308

Manufacturer Communication Number: A19-032

TSB/Document Date: 2024-04-17


Summary

Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment.


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TSB/Document ID: A19-032

Replacement Service Bulletin Number:

MFR Communication Date: 2024-04-11

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING

MFR Component System:

MFR Component Subsystem:


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Service Bulletin
April 12, 2024

19-032
Version 4

Warranty Extension: 2017-18 CR-V: Software Update with A/C Control
Unit Replacement; DTC P0300, P0301, P0302, P0303, P0304, or P0172;
Whirling Noise from Engine
Supersedes 19-032, dated June 18, 2019, to revise the information.

WARRANTY CLAIM INFORMATION
Year

Model

Trim

VIN Range

2017-18

CR-V

EX, EX-L, Touring

Check the iN VIN status for eligibility.

REVISION SUMMARY
Under REPAIR PROCEDURE B, an image in step 13 was revised.

BACKGROUND
Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs P0300 (random
misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3
cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise
coming from the engine compartment.
NOTE
Check to see if the vehicle was repaired as stated in S/B 18-147. If a repair was completed as stated in S/B 18-147, see
CORRECTIVE ACTION to determine if further action is necessary.
To ensure customer confidence in our product, HondaeBay logo is extending the powertrain warranty from the original 5 years/
60,000 miles to 6 years with unlimited mileage from the original sale date. This warranty extension applies to any engine
components, such as camshafts, rocker arm assemblies, or spark plugs, requiring repair due to damage resulting from
those concerns identified in the first paragraph. The ECU and TCM software is covered under the vehicle's emissions
warranty beyond 6 years. Check iN for further details.
This warranty extension will not apply to any vehicle that has ever been declared a total loss or sold for salvage by a
financial institution or insurer, or has a branded or similar title under any state's law. This does not affect emission
warranties.

POSSIBLE CAUSE
Based on certain driving patterns and environmental factors, the DTC's stated above may set or whirling noise may
occur.

CUSTOMER INFORMATION:The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and
training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume
this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an
authorized HondaeBay logo automobile dealer.
©

2024 American HondaeBay logo Motor Co., Inc. — All Rights Reserved

Page 1 of 21

CORRECTIVE ACTION
If misfire (P0300, P0301, P0302, P0303, P0304) or fuel system too rich (P0172) DTCs are set, do REPAIR
PROCEDURE A. If there is a whirling noise coming from the engine compartment, do REPAIR PROCEDURE B.
In some cases, misfire DTCs may return. If that happens, go to SPARK PLUG INSPECTION PROCEDURE.

WARRANTY CLAIM INFORMATION
NOTES

DTC is required with claim submission.

Since the templates below do not include oil, Non-Bulk oil and Bulk oil dealers must add the correct
information into the Required Material section of your claim.

Operation
Number

Description

Flat Rate
Time

Defect
Code

Symptom
Code

Template
ID

Failed Part Number

1245B6

Reset the maintenance
minder. Update the
PGM-FI and TCU
software. Replace the
oil, the A/C control
unit, and do a throttle
position reset and PCM
idle learn procedure.

0.8 hr

03214

03217

A19032A

37805-5PA-A85

Operation
Number

Description

Flat Rate
Time

Defect
Code

Symptom
Code

Template
ID

Failed Part Number

1245B5

Reset the maintenance
minder. Update the
PGM-FI and TCU
software. Replace the
oil, and do the throttle
position reset and PCM
idle learn procedure.
(A/C control unit
replacement not
necessary.)

0.6 hr

03214

03217

A19032B

37805-5PA-A85

Page 2 of 21

NOTE
Use the following templates if the spark plugs were also replaced.
Operation
Number

Description

Flat Rate
Time

Defect
Code

Symptom
Code

Template
ID

Failed Part Number

1245B6

Reset the maintenance
minder. Update the
PGM-FI and TCU
software. Replace the
oil, the A/C control
unit, and do a throttle
position reset and PCM
idle learn procedure.

0.8 hr

03214

03217

A19032C

37805-5PA-A85

A

Replace spark plugs.
(Inspection or
replacement)

0.3 hr

Page 3 of 21

Since the templates below do not include oil, Non-Bulk oil and Bulk oil dealers must add the correct information
into the Required Material section of your claim.
Operation
Number

Description

Flat Rate
Time

Defect
Code

Symptom
Code

Template
ID

Failed Part Number

1245B5

Reset the maintenance
minder. Update the
PGM-FI and TCU
software. Replace the
oil, and do the throttle
position reset and PCM
idle learn procedure.
(A/C control unit
replacement not
necessary.)

0.6 hr

03214

03217

A19032D

37805-5PA-A85

A

Replace spark plugs.
(Inspection or
replacement)

0.3 hr

Operation
Number

Description

Flat Rate
Time

Defect
Code

Symptom
Code

Template
ID

Failed Part Number

1175A5

Replace spark plugs.
(Inspection or
replacement) (Admin
Included)

0.5 hr

6D700

A4B00

A19032E

12290-5PA-A01

Defect
Code

Symptom
Code

Template
ID

Failed Part Number

6D700

A4B00

A19032F

37805-5PA-A85

NOTE
Use the following template if the camshafts were only inspected.
Operation
Number

Description

Flat Rate
Time

1105C2

Remove valve cover and 0.7 hr
inspect camshafts. (No
replacement required.)

NOTE
Use the following template if the camshafts and rocker arm assembly were also replaced.
Operation
Number

Description

Flat Rate
Time

1105C2

Remove valve cover and 0.7 hr
inspect camshafts.

A

Replace camshafts and
rocker arm assembly.
(Pre-approval needed,
see iN parts catalog for
ordering.)

Defect
Code

Symptom
Code

Template
ID

Failed Part Number

6D700

A4B00

A19032G

37805-5PA-A85

5.1 hr

Skill Level: Repair Technician

Page 4 of 21

PARTS INFORMATION
Part Name

Part Number

Quantity

Drain Plug Washer (14 mm)

94109-14000

1

Auto Air Conditioner CPU Assembly (A/C Control Unit)

79600-TLA-A62

1

Part Name

12


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