Technical Service Bulletin
91 ConBox High: DTC B200096 or B200000 stored in the telematics control module
91 24 93 2059528/8 April 3, 2024. Supersedes Technical Service Bulletin Group 91 number 22-49 dated
November 17, 2022 for reasons listed below.
Model(s)

Year

A4, A4 allroad,
S4, A5, A5
Cabriolet, A5
Sportback, S5,
S5 Cabriolet, S5
Sportback, RS 5,
and RS 5
Sportback

2020 - 2024

A6, A6 allroad,
S6, RS 6 Avant,
A7, S7, RS 7,
A8, S8, Q5, Q5 e
quattro, Q5
2021 - 2024
Sportback SQ5,
SQ5 Sportback,
Q7, SQ7, Q8,
SQ8, and RS Q8
A8 e quattro

2021

A7 e quattro

2021 - 2022

e-tron quattro,
and e-tron
Sportback
quattro

2021 - 2023

e-tron S

2022 - 2023

Q8 e-tron, Q8
Sportback e-tron,
SQ8 e-tron, and
SQ8 Sportback
e-tron

2024

VIN Range

Vehicle-Specific Equipment

All

Not Applicable

Condition
REVISION HISTORY
Revision

Date

Purpose

8

-

Revised header (added model years)

© 2024 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Revised Service (removed part replacement step)
Revised Warranty (updated labor ops)
Revised Require Parts and Tools (removed section)
7

11/17/2022

Revised Service (updated GFF path)

6

09/23/2022

Revised Warranty (updated Service Number)

Customer states:
• An SOS malfunction warning is displayed in the instrument cluster.
Workshop findings:
The following DTC may be stored in the telematics control module, J949 (address word 0075):
• DTC B200096 (Ctrl. Module Faulty) with symptom code 131077.
Or
• DTC B200000 (Ctrl. Module Faulty) with symptom code 131096.

Technical Background
The DTCs can be entered erroneously when removing transport mode.

Production Solution
Not applicable.

Service
Ensure that the most current ODIS Version is being used:
Run the function “J949 – Control Module for Emergency Call Module and Communication Unit, check control
module” for the emergency call module control unit and communication unit (J949).
You can find the function via the following path in ODIS: Select Selftest > Body > Electrical Equipment > 01- On
board diagnostic capable system > 0075 – Control Module for Emergency Call Module and Communication Unit J949- > 0075 – Electrical components.

Claims for replaced parts will not be reimbursed if the test plan from above was not attempted before
replacement. Claims for replaced ConBoxes, if required, should be invoiced outside of the scope of this
TSB.

© 2024 Audi of America, Inc.

Internal

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
The DTC B200000 can be entered into the control module after an aborted or incomplete software
update of the ConBox. If the ConBox was recently updated, please confirm that the update was
successful by checking that the software version of the ConBox corresponds to the expected new
software version. If there is a discrepancy, please rerun the software update before following the
instructions above.

Warranty
Claim Type:

• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.

Service Number:

9145

Damage Code:

0039

Diagnostic Time:

GFF

0150 0010

See SRT with
associated operations

GFF

0150 0060

Time stated on the
diagnostic protocol
(Max 30 TU)

Claim Comment:

Road test prior to the service procedure No allowance

0 TU

Road test after the service procedure

0 TU

No allowance

As per TSB 2059528/8

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Additional Information
All part and service references provided in this TSB (2059528) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
© 2024 Audi of America, Inc.

Internal

Page 3 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.

© 2024 Audi of America, Inc.

Internal

Page 4 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.