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NHTSA ID Number: 10253271

Manufacturer Communication Number: VOS-24-37

TSB/Document Date: 2024-05-06


Summary

This communication is a notice for software changes with the ODIS program to correct the A5 Front Camera Module program test plan that is failing.


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TSB/Document ID: VOS-24-37

Replacement Service Bulletin Number:

MFR Communication Date: 2024-03-29

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: UNKNOWN OR OTHER

MFR Component System:

MFR Component Subsystem:


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Service Information
Offboard Diagnostic Information System Service (ODIS Service)
Subject: 97HB or 97ZZ A5 Module Front Camera Hotfix Instructions

Number: VOS-24-37
Date: Mar. 29, 2024

Supersedes VOS-24-32 due to Diagnostic content update to 2.49.15

Important:
We recommend installation of this hotfix on one diagnostic device ONLY. Hotfix must
be removed immediately after performing the procedure.

1.0 – Introduction
The hotfix applies to the ID.4. If you are getting an error programming the A5 Module Front Camera.
Software configurations S313 or A321
!! The Hotfix must be removed after performing the diagnostic procedure. !!

2.0 – Prerequisite
ODIS Service Diagnostic Content version 2.49.15 must be installed.
To confirm the installed diagnostic content version in ODIS Service, go to: Info > Versions.
Verify Diagnostic Content version:

© 2024 VolkswageneBay logo Group of America, Inc.
Public

Page 1 of 6

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
3.0 – Download Hotfix
1. Open a Web Browser on the diagnostic device and logon to vwhub.com
2. Navigate through Elsa2Go>Service References>Software/Hardware Updates
3. Search for VOS-24-37 97HB or 97ZZ A5 Module Front Camera Hotfix Zip File
4. Click the VOS-24-37 97HB or 97ZZ A5 Module Front Camera Hotfix Zip File
your Windows desktop.

and save it to

5. Close your browser.

(continued)

© 2024 VolkswageneBay logo Group of America, Inc.
Public

Page 2 of 6

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
6. Browse to the desktop and double-click the VOS-24-37 97HB or 97ZZ A5 Module Front Camera Zip
File to open it.
7. Right click the file (example only) name and select Copy:

8. Right click anywhere on the Windows desktop and select Paste. This file icon (example) must appear
on the desktop:

(continued)

© 2024 VolkswageneBay logo Group of America, Inc.
Public

Page 3 of 6

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4.0 – Install Hotfix into ODIS Service
1. Open ODIS Service (“Run as Administrator”)

2. Expand the Data submenu and click Download (under Hotfix):

3. Click Continue:

(continued)

© 2024 VolkswageneBay logo Group of America, Inc.
Public

Page 4 of 6

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4. A Directory Selection window will appear. Browse to and highlight the Hotfix file (example only), then
click Select Folder:

5. Click OK:

6. Perform the diagnostic procedure.

Important:
The Hotfix must be removed after performing the procedure. Failure to do so will
cause other vehicle diagnostics sessions to malfunction.

(continued)

© 2024 VolkswageneBay logo Group of America, Inc.
Public

Page 5 of 6

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
5.0 – Uninstall the Hotfix from ODIS Service
1. Select Erase (under Hotfix), then Continue:

2. Click OK and close ODIS Service:

Please contact Diagnostic Tester Software Support by phone at 888-8961298 or email softwaresupport@vweBay logo.com with any questions or concerns.

© 2024 VolkswageneBay logo Group of America, Inc.
Public

Page 6 of 6

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

1


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