TO: Mercedes-Benz Dealers, General Managers,
Sales Managers, Service Managers, Parts
Managers

FROM: Anthony Washington, Senior Manager,
Regulations and Certifications

Re: Service Campaign Notification
Model 907 Sprinter
Model Years 2019-2023
Inspect Propeller Shaft Check Strap on
Crossmember

DATE: March, 2024

IMPORTANT SERVICE CAMPAIGN INFORMATION

Campaign No. :

Campaign Desc. :

2024020015

VS3GELENK

Inspect Propeller Shaft Check Strap on
Crossmember

This is to notify you of a Service Campaign to inspect the propeller shaft check strap on crossmember on approximately 81 MY 20192023 Mercedes-Benz Sprinter Vans. All affected VINs will be flagged as "OPEN" in VMI

Background
What We’re Doing

Mercedes-Benz AG, the manufacturer of Sprinter vans, has determined that Propeller Shaft Check Strap
on the crossmember may not have been installed on certain Mercedes-Benz Sprinter vans.
An authorized Mercedes-Benz dealer will inspect and retrofit the propeller shaft check strap if needed.

Parts

Part is available.

Issue

Vehicles Affected
Vehicle Model Year(s)
Vehicle Model

2019-2023
Sprinter
Vehicle Populations

Total Vehicles
Dealer Inventory

81
0

Next Steps/Notes
AOMS/SOMS

Please ensure your dealers have read and understand this notice

While we regret any inconvenience this may cause, MBUSA are determined to maintain a high level of vehicle quality and customer
satisfaction.

Operation no. of the operation texts or standard texts and flat rates
Category Op. no.
Operation text
L
12 1906
Operations: Retrofit holder for check strap of
propeller shaft to crossmember at underbody
L
02 3282
Operations: Remove underfloor paneling (when
working on veh.)
L
02 1144
Operations: Empty/fill fuel tank, observe accident
prevention regulations (when working on veh.)

Time
2.3 h

Acc. no.
41 901 02

0.2 h

41 901 02

0.4 h

41 901 02

Damage Code
VS3GELEN
K
VS3GELEN
K
VS3GELEN
K

D41.10-A040-78

1
2

Holder for check strap
Crossmember

3

Check strap

V-SC-2024020015

1

aDanger

aDanger

aCaution

The high voltage used for electric
welding presents a lethal hazard.
Risk of explosion from welding in
areas close to highly inflammable
materials. Risk of injury from
weld splatter and UV-light when
welding. Risk of poisoning from
inhaling welding gases
Risk of death caused by vehicle
slipping or toppling off of the lifting
platform.

Use insulating mats. Wear
AS00.00-Z-0007-01A
protective clothing, safety glasses
and a protective mask. Remove
highly inflammable materials from
the hazard area. Use air extraction
system.

Align vehicle between vehicle lift
columns and position the four
support plates at the vehicle lift
support points specified by the
vehicle manufacturer.
Risk of injury caused by scraping Always wear protective gloves
or cutting body parts on sharp
when working on or near sharp
vehicle parts
and non-deburred vehicle parts.

AS00.00-Z-0010-01A

AS00.00-Z-0017-01A

Deburr repair panels.
Notice
Notice
g
1

e
2

AH00.00-P-0005-01KOA
AH60.00-P-0001-01KOA

Check if vehicle is affected by
measure.

Remove
Remove fuel tank.

f

Model 907.6##/7## #T with engine AR47.10-D-4100TSC
274

f

Model 907.6##/7## #T with engine AR47.10-D-4100TSR
642, 651, 654.9

3

Cover all detachable parts
remaining in vehicle with welding
protection blankets.

d
4

Install

A

2

Measures for preventing damage
to vehicles or components when
performing electric welding work
General information on body repair
Check

i
Commercially available devices/
tools
Welding protection blanket
Page 5

Retrofit holder for check strap (1).
000 588 02 84 00 Welder

WS60.00-P-0022K
i
Commercially available devices/
tools
Clamping pliers (Standard)
Rotary wire brush
Drill bit 7 mm
Wet and dry vacuum cleaner

V-SC-2024020015

5

Clean weld joints and sheet metal
flange.

i
Commercially available devices/
tools
Rotary wire brush

6

Remove welding protection
blankets.

i
Commercially available devices/
tools
Welding protection blanket

7

Clean repair area.

i
Commercially available devices/
tools
Wet and dry vacuum cleaner

aDanger

Risk of explosion caused by
paint vapors igniting. Risk of
poisoning caused by inhaling
paint vapors.

No smoking! No open fire! Use
respiratory protection, protective
clothing, gloves, safety glasses
and protective skin cream. Ensure
that the area is well ventilated.

8
Notice

Prime repair area with primer filler.
Notes on paintwork repairs

AS98.00-Z-0002-01A

AH98.00-P-9408-02A
i
Use only primer fillers approved by
manufacturer.
See guidelines for paint technology
in the workshop portal.
No smoking! No open fire! Use
respiratory protection, protective
clothing, gloves, safety glasses
and protective skin cream. Ensure
that the area is well ventilated.

aDanger

Risk of explosion caused by
paint vapors igniting. Risk of
poisoning caused by inhaling
paint vapors.

9

Paint repair area and adjacent
surfaces using a brush or spray
can.
General notes on touch-up
applicators and paint spray cans
Notes on paintwork repairs

Notice
Notice

AS98.00-Z-0002-01A

AH98.00-P-9409-06A
AH98.00-P-9408-02A
i
Paint repair area with a spray can.
i
Use only paints approved by
Daimler AG.
See guidelines for paint technology
in the workshop portal.

10

f

Add underbody protection to
crossmember in area of repair
point.
Processing permanent underbody
protection for painting

AR97.20-D-0500-03TS
Underfloor protection 800 ml
Underfloor protection, synthetic
rubber 1 l

V-SC-2024020015

BR00.45-Z-1001-05A
BR00.45-Z-1012-05A

3

11
f
12
f
13

Add cavity preservation in
crossmember on underbody.

AR97.20-D-1500TS

Retrofit check strap (3) of propeller
shaft.
Install fuel tank.

AR41.10-D-0050-01TS

f

Model 907.6##/7## #T with engine AR47.10-D-4100TSC
274

f

Model 907.6##/7## #T with engine AR47.10-D-4100TSR
642, 651, 654.9

Repair materials

Number
BR00.45-Z-1001-05A
BR00.45-Z-1012-05A

Parts ordering note
Part no.
A 906 310 07 09
A 906 411 04 00
N 910143 012008

4

Designation

Underfloor protection, synthetic rubber 1 l
Underfloor protection, synthetic rubber 1 l

Designation
Holder for check strap
Check strap
Screws for check strap

Order number
A 005 989 64 20 09
A 005 989 64 20 09

Quantity
1
1
2

V-SC-2024020015

SM41.10-D-0033-02SG

A

Model

Weld on holder for check strap
of propeller shaft on
crossmember (code:
VS3GELENK, acc. no.: 41 901
02)
000 588 02 84 00 Welder

WS60.00-P-0022K

907.6##/7## #T

i
Refer to the superordinate service document for further
information.
Observe safety information in the superordinate service
document.

V-SC-2024020015

5

1

Mark markings for
holes (A1, A2 and
A3) as shown.
i
When doing so,
maintain a distance
of approx. 10 mm
from edge of holder
(1) for outer
markings.

2

Drill holes (A1, A2
and A3) into holder
(1) with ∅ 7 mm.
i
Commercially
available devices/
tools
Hand drill

3

D41.10-A041-75

Grind cross-hatched
areas around holes
(A1, A2 and A3)
down to bare metal.
i
Commercially
available devices/
tools
Rotary wire brush

4

Remove grinding
dust and drill chips.
i
Commercially
available devices/
tools
Wet and dry vacuum
cleaner

6

V-SC-2024020015

D41.10-A042-79

5

Remove underbody protection in crosshatched areas from crossmember (2).

7

i
Commercially available devices/tools
Rotary wire brush
6

Remove grinding dust.
i
Commercially available devices/tools
Wet and dry vacuum cleaner

Grind cross-hatched areas down to bare
metal on crossmember (2).
i
Commercially available devices/tools
Rotary wire brush

V-SC-2024020015

7

8

Attach holder (1) to
crossmember (2),
line up then fasten in
place.
i
Observe dimensions
(a, b, c).
Dimension (A) is
approx. 3 mm.
Dimension (b) is
approx. 15 mm.
Dimension (c) is
approx. 8 mm.

D41.10-A043-75

9

Holder (1) k e
(area B1).
i
The holder (1) must
lie flush on the
crossmember (2)
without any gap.

10

Clean weld joints
and sheet metal
flange.
i
Commercially
available devices/
tools
Rotary wire brush

11

D41.10-A044-75

Remove grinding
dust.
i
Commercially
available devices/
tools
Wet and dry vacuum
cleaner

8

V-SC-2024020015