NHTSA ID Number: 10252640
Manufacturer Communication Number: SSM 52380
TSB/Document Date: 2024-04-04
Summary
Some 2024 Ranger Raptor vehicles may exhibit a condition where the ATCM makes a clicking/ratcheting sound when turning the drive mode rotary dial to change the drive mode. Reprogramming or replacing the ATCM will not resolve this condition. Inform customers that a solution for this condition will be released via a software update delivered over-the-air (OTA) expected in Q4 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in December 2024. Monitor OASIS for additional information.
3/27/24, 10:57 AM
2024 Ranger
SSM 52380 2024 Ranger Raptor - Clicking/Ratcheting Sound From The AllTerrain Control Module (ATCM) When Changing Drive Modes
Some 2024 Ranger Raptor vehicles may exhibit a condition where the ATCM makes a clicking/ratcheting
sound when turning the drive mode rotary dial to change the drive mode. Reprogramming or replacing the
ATCM will not resolve this condition. Inform customers that a solution for this condition will be released via a
software update delivered over-the-air (OTA) expected in Q4 2024. Software will update automatically if
vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have
disabled vehicle connectivity or who report that they did not receive the update in December 2024. Monitor
OASIS for additional information.
https://www.fordtechservice.dealerconnection.com
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TSB/Document ID: SSM 52380
Replacement Service Bulletin Number:
MFR Communication Date: 2024-03-22
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL
MFR Component System:
MFR Component Subsystem:
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