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NHTSA ID Number: 10252583

Manufacturer Communication Number: No. 39-24-2

TSB/Document Date: 2024-04-03


Summary

Technical information for WRC4 - checking filler flap/charge port door and rework if necessary


Service

Technical Information

39/24

ENU

WRC4

5

WRC4 - Checking Filler Flap/Charge Port Door and Rework if Necessary (Stop Delivery)

Model Line:

Panamera E-Hybrid (YAA / YAB)

Model Year:

As of 2024 up to 2025

Concerns:

Filler flap and charge port door

Cause:

On the affected vehicles, there is the possibility that the installed filler flap/charge port door
can absorb moisture under certain conditions due to the material properties.
This can lead to a deformation of the filler flap in the event of a longer vehicle service life at low temperatures in combination with high humidity and can be perceived by the customer as a visual complaint in
the form of a protrusion of the filler flap/charge port door.

Action:

Check filler flap and charge port door and remove and dry if necessary.

Affected
Vehicles:

Only the vehicles assigned to campaign (see also PCSS Vehicle Information).

AfterSales

Mar 20, 2024
Page 1 of 7

5

Service
WRC4

ENU

Technical Information

39/24

Installation
Position:

Installation position of filler flap and charge port door
1
2

– Filler flap
– Charge port door

Required tools
Tools:


Steel rule
(commercially available) feeler gauge

Tools only required for rework / drying:


VAS 6886 - Temperature Gauge
Suitable storage area (e.g. paint stand)
Radiator (commercially available, e.g. infrared irradiator paint dryer)

Check filler flap/charge port door and rework if necessary
Information
The check described below is shown on the filler flap as an example. Also check the charge port door in
the same way.

Mar 20, 2024
Page 2 of 7

AfterSales

Service

Technical Information

Work Procedure: 1

39/24

ENU

WRC4

5

Check projection between filler flap/charging port
door at rear side at four measuring points  Filler
flap/charge port door measuring points -A, B, C and
D-.
Pay particular attention to the following points:

Check the filler flap using a steel rule and feeler
gauge with the filler flap/charge port door fully
closed  Checking the filler flap/charge port
door.
Filler flap/charge port door
measuring points

Checking the filler flap/charge port door

Make sure not to scratch the paint surface when using the steel rule.

Place steel ruler in the center of the filler flap/charge port door above the measuring points 
-A, B, C and D- as shown in the image with the edge on the filler flap/charge port door.

Do not put pressure on the steel rule.

Push in the feeler gauge at the steel rule directly after the body gap between the filler
flap/charge port door and side panel and check the projection at this point  Joint dimensions
for filler flap/charge port door -Dimension X-.

AfterSales

Mar 20, 2024
Page 3 of 7

5

Service
WRC4

ENU

Technical Information

39/24

Joint dimensions for filler
flap/charge port door
Action

Measurement result (dimensions X)



Gap dimension A is less than or equal to 1.2
mm/ 0.047 in
Gap dimension B is less than or equal to 0.4
mm/ 0.016 in
Gap dimension C is less than or equal to 0.7
mm/ 0.028 in
Gap dimension D is less than or equal to 0.6
mm/ 0.024 in

– End of action –
Continue with Step 5.

The filler flap/charge port door must be
One or more of the gap dimensions is greater than removed and dried.
the permitted specifications (A > 1.2 mm (0.047 Document the results of the check. To do
in)/ B > 0.4 mm (0.016 in)/ C > 0.7 mm (0.028 in)/ this, attach digital photos in PQIS showing
the projection of the filler flap and the check
D > 0.6 mm (0.024 in)). The filler flap is deformed
performed using the feeler gauge.
due to moisture.
Continue with Step 2.
2

Mar 20, 2024
Page 4 of 7

 -3- Remove filler flap/charge port door (cover).
2.1

Open the filler flap/charge port door.

2.2

Lever the locking tab  Filler flap/charge port door (cover) -2- with a screwdriver  Filler
flap/charge port door (cover) -1-slightly in the direction of  Filler flap/charge port door
(cover) -Arrow A- and release it.

AfterSales

Service

Technical Information
2.3

39/24

ENU

WRC4

5

Move filler flap/charge port door (cover)  -3-parallel -4- to the filler flap/charge port
door (arm)  -Arrow B- in direction and remove it.

Filler flap/charge port door (cover)
3

Dry filler flap/charge port door.
3.1

Place the removed filler flap/charge port door on a suitable shelf so that the inner surface
points in the direction of the heater.

3.2

Position heater (e.g. infrared paint dryer) so that the heating source is approx. 80 cm/ 2.6 ft
away from the filler flap/charge port door.

3.3

Set the heat output of the heater so that the temperature of the filler flap/charge port door
surface is between 90°C and 100°C/ 194 °F and 212 °F.
Information
Please ensure that the temperature effect on the surface of the filler flap is not exceeded. If
necessary, check and adjust the temperature using a temperature measuring device.

3.4

Perform drying process.
The drying process can take up to 8 hours depending on the moisture content.

AfterSales

Mar 20, 2024
Page 5 of 7

5

Service
WRC4

ENU

4

Technical Information

39/24

Re—install filler flap/charge port door in reverse order and check the protrusion again as per work
step 1.
If the protrusion of the filler flap/charge port door is still too large and outside of the specification,
then you should dry the filler flap again. In this case, invoice scope 6 or 8.

5

Enter the campaign in the Warranty and Maintenance logbook.

Warranty processing
Scope 1-3:

Not relevant for this vehicle type.

Scope 4:

Checking filler flap and charge port door

Relevant for E-HybrideBay logo vehicles
Labor time:
Checking filler flap and charge port door

Labor time: 25 TU

 Damage number WRC4 066 000 1
Scope 5:

Checking filler flap and charge port door and drying flap

Relevant for E-HybrideBay logo vehicles
Labor time:
Checking filler flap and charge port door and drying flap

Labor time: 57 TU

 Damage number WRC4 066 000 1
Scope 6:

Check filler flap and charge port door and dry flap twice

Relevant for E-HybrideBay logo vehicles
Labor time:
Check filler flap and charge port door and dry flap twice

 Damage number WRC4 066 000 1

Mar 20, 2024
Page 6 of 7

AfterSales

Labor time: 80 TU

Service

Technical Information
Scope 7:

39/24

ENU

WRC4

5

Check filler flap and charge port door and dry both flaps

Relevant for E-HybrideBay logo vehicles
Labor time:
Check filler flap and charge port door and dry both flaps

Labor time: 83 TU

 Damage number WRC4 066 000 1
Scope 8:

Check filler flap and charge port door and dry both flaps twice

Relevant for E-HybrideBay logo vehicles
Labor time:
Check filler flap and charge port door and dry both flaps twice

Labor time: 130 TU

 Damage number WRC4 066 000 1

Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended PorscheeBay logo service training
courses. They are written to inform those technicians of conditions that may occur on some PorscheeBay logo vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained PorscheeBay logo technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the PorscheeBay logo PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.

© 2024 PorscheeBay logo Cars North America, Inc.

AfterSales

Mar 20, 2024
Page 7 of 7

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TSB/Document ID: No. 39-24-2

Replacement Service Bulletin Number:

MFR Communication Date: 2024-03-20

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

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