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NHTSA ID Number: 10252570

Manufacturer Communication Number: No. 19-24

TSB/Document Date: 2024-04-03


Summary

Symptom-based workshop manual for the Taycan - outer body symptom - whistling noise from the area of the cowl frame a-pillar and roof at speeds greater than highway speeds.


Symptom-based workshop manual

Service
19/24

ENU

6412

6

Outer Body Symptom – Whistling Noise from the Area of the Cowl Frame A-Pillar and Roof
at Speeds Greater than Highway Speeds (SY 19/24)
Model Line:

Taycan (Y1A / Y1B / Y1C)

Model Year:

As of 2022 up to 2024

Concerns:

Windshield

Symptom:

Whistling noise from the area of the cowl frame A-pillar and roof at speeds greater than highway
speeds.

Cause:

A joint that is too large between the windshield and glass roof at the level of the A-pillar can lead to insufficient preloading of the sealing lip of the joint seal, thereby causing noises.

Remedial
Action:

Determine the distance between the windshield and roof module using a feeler gauge and replace the
windshield depending on the test result.
Information
Please note that the windshield should only be replaced in this case, although it can generally be reinstalled after removal in accordance with the specifications of the Workshop Manual.

Required parts and materials as needed
Information
No parts or materials are required to determine the distance between the windshield and roof module.

Parts Info:

Part No.

Designation
– Location

Quantity

9J1845099XX*

 Windshield

1 piece

9A795560920

Adhesive film
– Sensor for rain and light detection

1 piece

N 10261307

 M10 hexagon nut
Wiper arm

2 pieces

*Determine the variant of the windshield required for the respective vehicle using the vehicle ID No. in the
PorscheeBay logo Spare Parts Catalogue (PET2).

AfterSales

Mar 15, 2024
Page 1 of 4

6

Service
6412

Materials:

ENU

Symptom-based workshop manual

19/24

Required materials (usually already available in the PorscheeBay logo Centre):
Part No.

Designation
– Location

Quantity

00004330535

 2K window adhesive set
– Windshield

1 piece

PAF011075

 25 x 0.3 mm (0.98 x 0.01 in) adhesive tape

Quantity as required

Required tools
Tools:

Adjustment gauge / feeler gauge, e.g., VAS 6937 - adjustment gauge

Additional tool required if the windshield needs to be replaced:








Mar 15, 2024
Page 2 of 4

P90999 - PIWIS Tester 4
Battery charger with a current rating of at least 90 A, e.g., VAS 5908 90A battery charger. For
further information about the battery chargers to be used, see the corresponding Workshop Manual.
 Workshop Manual '270689 Charging vehicle electrical system and battery'
Suction lifter, e.g., V.A.G 1344 - suction lifter
Windshield removal set, e.g., VAS 861 001A - windshield removal set
Hook, e.g., 3438 - Hook
Pole terminal puller, e.g., VAS 6935 - pole terminal puller
VAS 6350A - Calibration unit
VAS 6430/1A - Adjustment device with reflector
VAS 6430/3 - Mirror for adjustment device
VAS 6430/4 - Lane Keep Assist calibration board

AfterSales

Service

Symptom-based workshop manual

19/24

ENU

6412

6

Determining distance between the windshield and roof module and replacing windshield if necessary
Work Procedure: 1

Determine distance  Gap between windshield
and roof -A- between windshield  Gap between
windshield and roof -1- and roof module  Gap
between windshield and roof -2- (gaps between the
cowl frame and roof) at multiple points over entire
length  Gap between windshield and roof -B- using
a feeler gauge.

Gap between windshield and roof
Assessment
Distance  Gap between windshield and roof
-A- is at most 3.8 mm/ 0.15 in throughout.

Action
The complaint is not due to too large a distance
between the windshield and roof module and
must be localized elsewhere.
End of remedial action.

Distance  Gap between windshield and roof
-A- is in places or continuously greater than
3.8 mm/ 0.15 in.

Replace windshield.
For instructions, see:  Workshop Manual
'641219 Removing and installing windscreen'
IMPORTANT: Glaze the new windshield along
the A-pillar higher in order to create a smaller
distance (within the tolerance limits) between
the windshield and roof module.
and finally
Go to  2.

2

Once the adhesive has hardened, check again whether the distance between the windshield and roof
module is at most 3.8 mm/ 0.15 in over the entire length.
Observe additional joint dimensions according to repair instructions:  Workshop Manual '6X00IN
Gap dimensions'

AfterSales

Mar 15, 2024
Page 3 of 4

6

Service
6412

ENU

19/24

Symptom-based workshop manual

Labor position and PCSS encryption
Labor position:
I No.

APOS

Labor operation

64120150

Checking windshield

64125500

Replacing windshield

91851900

Remove and install WiFi antenna

90862550

Programming windshield projection control unit

96382550

Programming front camera
PCSS encryption:

Location (FES5)

6412

Windshield

Damage type (SA4)

2041

Noise due to wind and air

Important Notice: Technical Bulletins issued by PorscheeBay logo Cars North America, Inc. are intended only for use by professional automotive technicians who have attended PorscheeBay logo service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained PorscheeBay logo technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.

© 2024 Porsche Cars North America, Inc.

Mar 15, 2024
Page 4 of 4

AfterSales

1

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TSB/Document ID: No. 19-24

Replacement Service Bulletin Number:

MFR Communication Date: 2024-03-15

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: VISIBILITY

MFR Component System:

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