NHTSA ID Number: 10252556
Manufacturer Communication Number: IAMWO003002v2
TSB/Document Date: 2024-04-06
Summary
An issue has been identified on a small percentage of the affected vehicles where the vehicle requires the correction of previous software to enable the Towing Electronics functionality.
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TSB/Document ID: IAMWO003002v2
Replacement Service Bulletin Number:
MFR Communication Date: 2024-03-07
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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Select ‘DTC Memory’ tab
Grade-X will start to read the ECU DTCs.
Select ‘CLEAR ALL’
Grade-x will clear and read the vehicles DTCs.
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IN EOS > INEOS Automotive Limited, 15-19 Britten St, London SW3 3TY, UK
pe El © Copyright INEOS Automotive Limited, 2022 Page 10
GRENADIER
INEOS|GRENADIER Mandatory Work Order
‘Complete a full and comprehensive check on the head unit functionality to ensure there is no
operational concerns. Ensuring the Head Unit (HU) is functioning as intended, and the software
aligns, the Head Unit (HU) Flash has been successful.
Select VERSIONINFO’ and check that all 3 dates are exactly the same.
To identify the dates, the information is written in the below format (Image shown for illustration
purposes)
IpcVersion:Softversion: XXXXXX.YYMMDD.Ohardversion:1.1A
McuVersion: XXXXXX.XXXXXX.YYMMDD.X
IviVersion: XXXXXX.XXXXXX.YYMMDD.X
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If an update fails, without functional faults, attempt the Head Unit (HU) flash of the application
again. If the software application fails after 3 attempts, a Technical Support ticket should be
raised. Provide the relevant information from the process step(s) to the INEOS technical support
team to provide efficient support.
In the unlikely situation that a Head Unit (HU) software flash has not been deployed fully or
flashed correctly, a Technical Support ticket must be raised. Provide the relevant information from
the process step(s) to the INEOS technical support team to support.
Proceed to ~ Procedure - Updating Grade - X
Procedure - Updating Grade - X
Grade-X - Uninstallation & Installation
Caution: An internet connection is required through the process. Coding will fail if the internet connection
is not available.
1
Note: Local admin rights are required to carry out the following actions.
© Copyright INEOS Automotive Limited, 2022 Page 11
(~~
] N EC INEOS Automotive Limited, 15-19 Britten St, London SW3 3TY, UK
GRENADIER
INE
OS|GRENADIER Mandatory Work Order
Note: The Grade-X Updater can NOT be used for the installation of Grade-X Runtime v1.6.
Uninstall Grade-X runtime v1.2, v1.3 or 1.4 (whichever is installed).
2 | Download Grade-X runtime v1.6
- Click the link below to access the required files.
Grade-X v1.6
3 | Note: If there are any problems experienced in this process, please first liaise with repairer IT
department before contacting INEOS Automotive. If the problem is still present, requiring INEOS.
Automotive to support, contact INEOS Automotive Technical Services team via a technical under,
Diagnostics systems and equipment.
Install Grade-X runtime v1.6
4_| Proceed to - Procedure - Updating TRM
Procedure - Updating TRM
Caution: An internet connection is required through the process. Coding will fail if the internet connection
is not available.
1
Before starting the vehicle software update make sure the following conditions are met -
- Dynamic battery charger ON, fitted to the engine compartment B+ and earth.
- Lights set to OFF.
- Cabin fan OFF.
- Vehicle audio OFF.
- All external devices disconnected (i.e. USB sticks, B+ auxiliary connection etc.).
- All doors, except the drivers, are closed.
= Vehicle on a flat even ground.
- The vehicle must NOT be disturbed during the process.
TREOS auromorive
Vehicle Connection
Note: See VCI connection documentation for VCI self help
GRENADIER
INEOS Automotive Limited, 15-19 Britten St, London SW3 3TY, UK
© Copyright INEOS Automotive Limited, 2022 Page 12
Mandatory Work Order
Note: Ensure the connection is NOT in simulation
Connect the vehicle to Grade-X using the VCI connected to the OBD port in the driver's footwell.
- Select VIN READ’, check the VIN is correct to the vehicle.
- Select ‘NEXT’, Grade-X will read the vehicle data.
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Note: If an installed ECU is not listed as communicating, carry out a battery rest for 10 minutes.
Note: Ignore FCM, and other ECUs not installed as these will display as red crosses.
Within the Vehicle Summary’ check all installed ECUs have an open communication displaying a
green tick.
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Note: Grade-x will start to read the ECU DTCs.
Select ‘Fault Memory’ tab.
Note: Grade-x will clear and read the vehicles DTCs.
Select ‘CLEAR + REFRESH ALL’.
(~~
IN E¢ ) INEOS Automotive Limited, 15-19 Britten St, London SW3 3TY, UK
we Page 13
© Copyright INEOS Automotive Limited, 2022
GRENADIER
INE
OS|GRENADIER Mandatory Work Order
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Select ‘Automated Flash Tool’ tab.
Select ‘Automated Flash Tool’ action.
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ECU SOFTWARE STATUS - GASOLINE EU6_EU_ROW_RHD_FF
‘The following ECU(s) found to have the expected software:
The following ECU(s) do not have the expected software:
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Do you wish to update the ECU(s)?
Note: There should be a list of ECUs requiring update that include TRM. If the ECUs are not
displayed, the software of the ECU is up to date.
Grade-X Automated Flash will assess the ECU software part numbers of the ECUs, displaying the
ECUs requiring a software update.
Select ‘YES’ to update the ECUs software to the latest level.
(~~
IN EO INEOS Automotive Limited, 15-19 Britten St, London SW3 3TY, UK
© Copyright INEOS Automotive Limited, 2022 Page 14
GRENADIER
Mandatory Work Order
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>| File PDC. PDC FlashDrv_sW0000000449001030.s19 -
name(s) PDC_APP_sW0000000449001030.s19
Status Downloading the data
Preparing.
Erasing
Time elapsed 0002-04
v | Transfer Rate 637224 / 757800 bytes - 5105 bytes/sec
Note: The right engine cooling fan will activate during the update of many ECUs. During the ETGW
update, the fan will not activate.
Note: Use a dynamic battery charger capable of outputting 50amps to support the vehicle
electrical system.
Allow Grade-X to update all ECUs until the update is completed.
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ECU SOFTWARE STATUS - GASOLINE_EU6_EU_ROW_RHD_FF
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‘The following ECU(s) do not have the expected software:
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Do you wish to update the ECU(s)?
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If the flash fails due to the following reason, carry out the check, and attempt the update again:
- Checksum error
- Pre-conditions failed - check preconditions in step 1.
If the flash fails more than twice, raise a technical support ticket in the INEOS portal providing the
following information:
- VIN number
(~~
| N E¢ ) INEOS Automotive Limited, 15-19 Britten St, London SW3 3TY, UK
we Page 15,
© Copyright INEOS Automotive Limited, 2022
GRENADIER
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