Bulletin #: 2407

Advanced Technical Information

Part ID: 9102

9

Surround View Camera Intermittent Operation
Vehicles Affected
Models

Model Year

Model Type

VIN Range

Vehicle-Specific Equipment

911

As of 2020 up to 2023

992

N/A

KA6

Revision History
Revision

Release Date

Changes

0

March 4, 2024

Original document

Condition
Customer complains of intermittent operation for one or multiple surround view cameras. Failed surround camera(s)
appear blank with a crossed-out camera icon.

Figure 1

Technical Background
Any component failure of the surround view system can lead to a single or a combination of surround camera images
being blank within the PCM display.
Fault codes that may be present include:
- C12**02 - X peripheral camera, video wiring, Signal error
- B127*04 - X camera faulty
- B127*54 - X camera, calibration
- B200FFA - Surround View camera - internal fault

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Bulletin #: 2407

Advanced Technical Information

Part ID: 9102

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Service Information
The countermeasure currently consists of a two-part repair that should be performed to the vehicle during separate
visits to the workshop. Repairs made must be accompanied by supporting diagnostic work with objective evidence
of the issue, e.g., pictures or videos. Refer to the steps below for instructions.
Vehicle’s first visit for this concern:
1.
Create a Pre-VAL.
2.
Verify the concern is isolated to the surround view system.
3.
Replace the components listed:

a.
All four surround view cameras

b.
Both side view mirror wiring harnesses

c.
Both door wiring harnesses (containing coax cables)

d.
Front bumper wiring harness

e.
Rear bumper camera cable (image below for reference)
4.
Verify operation of the surround view system after the repair has been completed.
5.
Create a Post-VAL.

Figure 2

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Bulletin #: 2407

Advanced Technical Information

Part ID: 9102

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Vehicle’s second visit for this concern:
1.
Create a Pre-VAL.
2.
Verify the concern is isolated to the surround view system & ensure the previous repair has been performed

correctly and completely.
3.
Perform the next repair:

a.
Replace zFAS control unit.

b.
Overlay new coax cables from ZFAS control unit to: (Part Numbers are from VW/Audi)

i.
Front bumper wiring harness
- zFAS connector housing: 6Q0_035_576
- Bumper connector housing: WNK70000004 (Porsche Part Number from Campaign
WNK7)

ii.
Rear bumper cable connection
- zFAS connector housing: 6Q0_035_576_B
- Bumper connector housing: 4L0_035_576_A

iii.
Both door wiring harnesses

- zFAS connector housing (driver side): 6Q0_035_576_D

- zFAS connector housing (passenger side): 4L0_035_576_C
- A-pillar connector housing: 6Q0_035_575_A
Recommended using VAS 6720 & Wire Insertion Tool Set (e.g. Snap-On - WINS1000R).

Figure 3
Snap-On - WINS1000R

IMPORTANT: Ensure no material is removed from any grommet when piercing and do NOT drill any holes. Avoid
damaging wires by pointing insertion tool AWAY from wires while penetrating.
4.
5.

Verify operation of the surround view system after the repair has been completed.
Create a Post-VAL.

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Bulletin #: 2407

Advanced Technical Information

Part ID: 9102

Figure 4
Cabin Side - Clutch Master Cylinder Grommet

9

Figure 5
Exterior Side - Clutch Master Cylinder Grommet

Pictures above are of driver side camera overlay to zFAS control unit from A-pillar connector. Grommet of use is for
the missing clutch master cylinder. If the vehicle is a manual, refer to the pictures below to be used for driver side
camera overlay. Passenger footwell grommet is to also be used for rear and passenger camera overlays. When overlaying wires, ensure wires are secured to existing harnesses and area of piercing is properly sealed. Recommended
points of piercing are designated by green X’s.

Figure 6
Cabin Side - Passenger Footwell Grommet

Figure 7
Tub Side - Passenger Side
Grommet

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Bulletin #: 2407

Advanced Technical Information

Part ID: 9102

Figure 8
Rear Camera Connection Point (Right Rear Taillight)

Figure 9
Front Camera Connection Point
(Front Right Wheel Well)

Figure 10
Door Harness Connection Point (1)

Figure 11
Door Harness Connection Point (2)

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Bulletin #: 2407

Advanced Technical Information

Part ID: 9102

Warranty
As always, please document the repair completely in PCSS.
For this repair, please code the “cause” as follows:
Cause location:
91020 Assistance Systems
Cause symptom:
1613 No function occasionally
Use the following labor operations for each workshop visit:
1st workshop visit:
91691900
91671901
91671902
91435500
97151952
66791905
66791906
97321903
97321904
97591999*

Front camera remove and reinstall
Side camera remove and reinstall (left)
Side camera remove and reinstall (right)
Reversing camera control unit replace
Wire harness front remove and reinstall
Rear-view mirror housing remove and reinstall (left)
Rear-view mirror housing remove and reinstall (right)
Door wire harness remove and reinstall (left)
Door wire harness remove and reinstall (right)
Rear camera coaxial cable replacement

2nd workshop visit:
85141900
97090912
97090901
97090902
92191900***
68171900***
68171905***
70411952
70851900
97091999**
97090910***

Air inlet housing remove and reinstall
Main wire harness loosen and fasten (engine compartment – right)
Main wire harness loosen and fasten (luggage compartment – left)
Main wire harness loosen and fasten (luggage compartment – right)
Wiper link remove and reinstall
Console remove and reinstall (PDK)
Console remove and reinstall (Manual)
Front floor covering remove and reinstall (right)
Roof trim panel rear remove and reinstall
Create and overlay new coaxial cables from zFAS control unit to surround cameras
Main harness loosen and fasten (convertible top – right)

*50 TU may be claimed for 97591999.
**Only actual time elapsed up to a maximum of 600 TU, verified by a separate identifiable time punch, may be
claimed for 97091999.
***Option specific to be claimable.

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Bulletin #: 2407

Advanced Technical Information

Part ID: 9102

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Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.

F18079
©2024 Porsche Cars North America, Inc.

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