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NHTSA ID Number: 10252327

Manufacturer Communication Number: IK1600269

TSB/Document Date: 2024-04-02


Summary

Guide users through various field repairs for eliminating the squeaks, rattles, knocking of the engine hood


‘KNow

BAHAMAS, BOLIVIA, BELIZE, CANADA,

CHILE, COLOMBIA, COSTA RICA,

DOMINICAN REPUBLIC, ECUADOR, EL

SALVADOR, GUATEMALA, GUYANA,

TRINIDAD AND TOBAGO, UNITED.
STATES, URUGUAY, VENEZUELA,

Curagao

ISIS, FleetISIS, Body Builder, IsSIR.

HAITI, HONDURAS, JAMAICA, MEXICO, erument

ARUBA, NICARAGUA, PANAMA, PERU,

1K1600269

Revision: 0

Knowledge Base CAB / SLEEPER / HOOD Created: 3/27/2024
English Modified: 3/29/2024
. Steven
NONE Author: Bre\e'
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Title: LT Hood Squeak, Rattle and Bouncing
Applies To:LT RH

CHANGE LOG

Please refer to the change log text box below for recent changes to this article:

03/29/2024 - Initial Article Release

DESCRIPTION

This document will guide the user through various field repairs for eliminating the squeaks, rattles, knocking, and/or
bouncing of the engine hood on InternationaleBay logo LTs and InternationaleBay logo RHs models. For any other hood alignment or

adjustment issues please refer to the latest truck service manual.

REFERENCE DOCUMENTS

iKNow Article IK1600265 — Hood Guide Installation
iKNow Article IK1600247 - Hood Gap and Alignment Tolerances

SYMPTOM(s)

During vehicle movement the engine hood may squeak, rattle, knock, and or bounce.

Diagnostic Trouble Code(s) & Dashboard Indicator Light(s):

N/A-— There are no trouble Codes or Indicator Lights for this symptom.

Customer Observations or Concerns:

The driver may experience excessive noise or see excessive movement of the engine hood during vehicle operation.

The noises or movement do not create a safety concern but are merely an annoyance to the occupants of the truck as
long as both hood latches are properly engaged.

SPECIAL TOOL(s) / SOFTWARE

N/A-— There are no special tools or software require to complete these repairs.

SERVICE PARTS INFORMATION

Quantity

[Required Notes

[Part Description (Part Number

IBRACKET, SUPPORT, HOOD, LH 3810978C5 1

IBRACKET, SUPPORT, HOOD, RH 3810979C5 1

IBOLT, TORX FLAT HD M10-1.5 X30 |3811528C1 4 perside OK to reuse originals

IGREASE, HEAVY CHASSIS (ARIOUS (As needed Purchase locally
RNIET 3/16" BLIND ALUM ~ 8°-625"| ssog70c1 |2 May substitute
IRUBBER, MUD FLAP STRIP - 1/4" .

| HK, 1" X2.5" N/A 1 Fab in house

DIAGNOSTIC STEP(s)

Issue #1: Hood Noises — Squeaking or Rattling

Drive the truck over various road conditions to determine if the hood makes squeaking or rattling noises. The noises
generally occur when the truck is rocking over uneven surfaces at speeds generally over 5-10 MPH.

Issue #2: Hood Knocking and Bouncing

Drive the truck over various road conditions to determine if the hood knocks or bounces. The bounce condition can be
seen at the top of the hood where it meets the base of the windshield and generally occurs when the truck is moving at

speeds of 45 MPH or higher. When the hood starts to bounce it will normally create a knocking noise when it bounces
against the hood stops.

IMPORTANT NOTE: Prior to completing any of the following diagnostic steps below, verify that the hood is properly
mounted and aligned per iKNow Article IK1600247 - Hood Gap and Alignment Tolerances. Also verify the hood stops
and hood latch hardware is properly secured and that these parts are not loose, bent or dmaged. If so, replace
damaged/defective part befor proceding.

Step} Action for Issue #1 Decision
DIAGNOSTIC: Hood Squeaking and or rattling lYes. Apply heavy chassis grease to
both hood stops and hood guides
#1 (Left/Right) per repair steps below
IDoes the hood squeak or rattle during vehicle operation?
INo. No action required
Step} Action for for Issue #1 Decision
DIAGNOSTIC: Hood Squeaking and or rattling Yes. Install rubber spacers to hood
guides on the hood where they meet
ithe hood stops per repair steps below’
#1A |Does the hood squeak or rattle during vehicle operation after newly added |(Left/Right)
lheavy grease was applied?
INo. No action required
Step} Action for Issue #2 Decision
DIAGNOSTIC: Hood Bounce & Knocking 1. Install rubber spacers to hood
guides on the hood where they meet
ithe hood stops per repair steps below:
#2 |[Does the hood bounce and knock during vehicle operation? (Left/Right)
2. No action is required

Left Hood Stop

Right Hood Stop Guide

[Figure 2: Hood Guides as mounted to the hood B-side

REPAIR STEP(s)
Issue #1 - Hood Squeak and Rattle Noise

The standard repair for any squeaking or rattling noise coming from the hood is to add heavy grease to the both the
rubber end of the hood stop and to the hood guides that are mounted on the B-side of the hood. (See Figure #3)

[Figure 3: Newly added Grease to Hood Stops and Hood Guides

Issue #2 — Hood Bounce and Knocking

The standard repair for the hood bouncing and or knocking is to rivet a hand fabricated rubber spacer on to both hood
guides to fill the space between the hood stop and the end of the hood guide when the hood is closed. (See figure #4)
Use a high quality piece of rubber such as a slice off of a mud flap. The thickness should be approximately 1/4" to 3/16”
thick and approximately 1.0” X 2.5” in size. (See Figure #5 Left side shown, right side is opposite)

Use a #11 drill bit to drill the hole for the blint rivet locate approximately as shown about % way down or in the center of
the rubber spacer as shown. Once the spacer is installed add a generous portion of grease to lubricate the joint. These
parts should be greased on a periodic basis throughout the life of the truck.

Left Hood Stop Guide with Spacer & Grease

Rubber Spacer

Figure #4: Rubber spacer riveted to hood stop guide with added grease

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TSB/Document ID: IK1600269

Replacement Service Bulletin Number:

MFR Communication Date: 2024-03-29

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE

MFR Component System:

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