NHTSA ID Number: 10252034
Manufacturer Communication Number: MC330424
TSB/Document Date: 2024-04-01
Summary
After close inspection it has been found there was an issue during production of the suspension strut that the proportional valve in the suspension strut may loosen over the course of the service life. This results in a loss of damping function.
3/14/24, 9:30 AM
33 04 24_Service Action: Check Suspension Strut
SIB 33 04 24
Service Action: Check Suspension Strut
2024-03-13
This Service Information Bulletin replaces SIB 33 04 24 dated Feb 4th, 2024.
What’s New (Specific text highlighted):
K 1600’s and R 1250 RT models were removed from the service action.
MODEL
Model
K53 12
K54 12
Model Description
R 1250 R
R 1250 RS
Model ID
0M73
0M83
The affected vehicles have been marked with campaign number 0033240000 in AIR.
In order to determine if a specific motorcycle is affected by this campaign, it will be necessary to verify the
vehicle VIN in AIR (Aftersales Information Research). Based on the response of the system, either proceed
with the repair or take no further action. Please note, open campaigns or vehicle stops may not appear in
DCS Warranty Vehicle Inquiry or sales systems until 24-72 hours after they are announced, therefore AIR is
always the recommended method for determining open campaigns and vehicle stops.
SITUATION
After close inspection it has been found there was an issue during production of the suspension strut that
the proportional valve in the suspension strut may loosen over the course of the service life. This results in a
loss of damping function.
The affected vehicles have been placed under the delivery stop STOP330008 associated with campaign
number 0033240000, which will be lifted upon completion of this technical campaign.
Since 9/18/23, only vehicles without this fault pattern are produced in series.
PROCEDURE
For vehicles that have not yet been delivered, the service action must be completed before vehicle
handover.
In all instances in which the vehicles have already been handed over to customers, the customers must be
made aware of the situation described above and asked to have the Technical Campaign carried out.
The rear ESA suspension strut must be checked and replaced, if necessary.
Copyright ©2024 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved
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33 04 24_Service Action: Check Suspension Strut
Production date 230814 to 230911:
Suspension strut must be replaced if any of these
production dates are listed on the strut in the location
shown in the above figure;
(230814 / 230815 / 230816 / 230817 / 230818 / 230819 /
230820 / 230821 / 230822 / 230823 / 230824 / 230825 /
230826 / 230827 / 230828 / 230829 / 230830 / 230831 /
230901 / 230902 / 230903 / 230904 / 230905 / 230906 /
230907 / 230908 / 230909 / 2309010 / 230911).
NOTE: None of the suspension struts before or after
these production dates are affected.
PARTS INFORMATION
Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in ETK which
takes into account specific equipment and/or options.
Additional parts like gaskets, hardware and chemicals may be required for the complete repair.
R 1250 R (K53 12) and R 1250 RS (K54 12): (If necessary)
Part number Replacing rear suspension strut
33 54 8 557 149 Rear ESA suspension strut
07 11 9 908 207 Cheese head screw M12×75-10.9-MK
46 51 7 688 995 Internal Torx screw M12×1.5-60-MK
07 12 9 908 598 Cheese head screw
QTY 1
QTY 1
QTY 1
QTY 3 (K53 12
only)
NOTICE:
Contrary to the repair instructions, the screws (part number 07 12 9 907 401) for securing the holder for the
pressure modulator to the frame, do not need to be replaced to exchange the front suspension strut. The
thread is simply cleaned and medium-strength screw locking agent (part number 83 19 2 210 339) is
reapplied.
CLAIM INFORMATION
Please submit claims via the normal claim process using the information below:
Defect code
00 33 24 00 00
Check Suspension strut, replace if necessary
Labor Operation for R 1250 R (K53 12) and R 1250 RS (K54 12):
Checking suspension
00 60 426
Check Suspension strut
+00 60 926
Check Suspension strut
5 FRU
4 FRU
Replace affected suspension strut after checking
+33 54 500
Replacing rear suspension strut
4 FRU
+33 54 512
Additional work for replacing the rear suspension strut (for Dynamic
3 FRU
ESA)
+46
63 518 ©2024
Additional
work for vehicle
engine
(K53
12 only)
2 FRU Reserved
Copyright
MOTORRAD
USA, awith
division
of spoiler
BMW
of
North
America, LLC. All Rights
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3/14/24, 9:30 AM
33 04 24_Service Action: Check Suspension Strut
FRUs includes all repair procedures to complete the task with allowance for necessary ancillary tasks (e.g.,
visual inspection, lubrication, cleaning parts etc.) and administrative tasks.
Labor operation code 00 60 426 is a Main labor operation. If you are using a Main labor code for another
repair, use the Plus code labor operation instead.
QUESTIONS REGARDING THIS BULLETIN
Technical inquiries
Warranty inquiries
Parts inquiries
Contact the BMW Technical Support Group via TSARA
Submit an IDS ticket to the Warranty Department
Submit an IDS ticket to the Motorrad Parts Department
Supporting Materials
picture_as_pdf 33 04 24 Service Action Check Suspension Strut.pdf
Copyright ©2024 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved
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33 04 24_Service Action: Check Suspension Strut
Copyright ©2024 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved
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TSB/Document ID: MC330424
Replacement Service Bulletin Number:
MFR Communication Date: 2024-03-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: SUSPENSION
MFR Component System:
MFR Component Subsystem:
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