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NHTSA ID Number: 10252015

Manufacturer Communication Number: B520224

TSB/Document Date: 2024-04-01


Summary

The seat initialization and memory has been lost; Or Repeat failure of seat initialization after completing the test module via ISTA. One or both of the following check control messages (CCM) may be present: CCM 108 “Driver restraint system” CCM 109 “Passenger restraint system”


3/25/24, 8:50 AM

52 02 24_LOSS OF SEAT INITIALIZATION

SIB 52 02 24
LOSS OF SEAT INITIALIZATION

2024-03-22

THIS REPAIR IS MOBILE FRIENDLY

MODEL
E-Series

Model Description

G60
G70
i20
U10
U11

i5 Sedan
i7 Sedan
iX Sports Activity Vehicle
X2 Sports Activity Coupe
X1 Sports Activity Vehicle

Production
Date
Vehicles
produced up to
November 2023

Affected Option Codes
459 Power Front Seats with memory
45A Driver’s seat adjustment electrical
with memory
711 M Sports seats for driver and front
passenger

SITUATION
The seat initialization and memory has been lost;
Or
Repeat failure of seat initialization after completing the test module via ISTA.
One or both of the following check control messages (CCM) may be present:
CCM 108 “Driver restraint system”
CCM 109 “Passenger restraint system”

CAUSE
Unfavorable software in the Basic Central Platform BCP control module;
Or
Error in the seat standardization test module in ISTA.

CORRECTION
If the current integration level (I-level) is lower than …23-11-500, program the vehicle using ISTA.

PROCEDURE
Determine the vehicle’s current I-level by either using AIR or the ISPA Next/AWP (Aftersales Workplace)
applications.
1. Is the current vehicle I-level lower than:
Model
Target integration level
G60, G70
G070-23-11-500
i20
I020-23-11-500
U10, U11
U006-23-11-500
YES: Proceed to Step 2
NO: Continue diagnosis with ISTA
2. Program the vehicle using ISTA 4.44.2 (released Nov. 2023) or higher.
Model
Target integration level
G60, G70
G070-23-11-500 or higher
i20
I020-23-11-500 or higher
U10, U11
U006-23-11-500 or higher
After the programming has been fully completed, check the functionality of the system.

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52 02 24_LOSS OF SEAT INITIALIZATION

Note: ISTA will automatically reprogram and code all programmable control modules that do not have the
latest software.
Always connect a BMWeBay logo-approved battery charger/power supply (SI B04 23 10).
For information on programming and coding with ISTA, refer to TIS / Technical Documentation / Diagnostics
and Programming / Programming Documentation.

CLAIM INFORMATION
Vehicle Programming and Encoding
During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical
Campaign repairs open, the programming and encoding procedure may only be invoiced one time.
Select one of these open Technical Campaigns to perform and submit for updating the vehicle to the
required I-level, or higher when applicable (Includes labor operation codes 00 00 006/556, 61 21 528 and 61
00 730).
Please be sure to also perform any additional before and/or after work (including attaching labels) as
required by the open campaigns on the vehicle. Close any other open programming and encoding
Campaign repairs as outlined in the corresponding Service Information Bulletin.

Only when the above does not apply, the BMW software solution is then covered under the terms of the
BMWeBay logo New Vehicle Limited Warranty for Passenger Cars and Light Trucks, or the BMW Certified Pre-Owned
Program as described below.
Repair Code:

6138450200

Control unit, Basic Central Platform (BCP) Software error /
internal device fault

Obtain the flat rate unit (FRU) allowances for the following that applies.

Labor
Operation
00 00 006

Description

Labor Allowance

Carrying out vehicle test (Main work)

As applicable

Carrying out vehicle test (Plusposition work)

As applicable

Supporting voltage of the vehicle electrical system /
recharging vehicle battery

As applicable

Carrying out vehicle diagnosis, ABL (Work time)

WT

Diagnosis Worktime Flat Rate

2 FRU

Program/encode control unit(s), includes deleting the fault
memory

As applicable

Or:
00 00 556
And:
61 21 528
And, as needed:
61 00 006*
Or:
00 58 500*
And:
61 00 730

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00 00
006, or exclude them (including 61 21 528) when the Vehicle Test is included in another repair.
Work time labor operation codes 61 00 006 and 00 58 500 are not considered Main labor operations.

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52 02 24_LOSS OF SEAT INITIALIZATION

Vehicle Programming and Encoding – Additional Work (RO and Claim Comments Required)
This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest
software I-level.
If one or more control modules fail during the reprogramming procedure, claim the required consequential repair
work procedures to address this issue (including performing the IRAP Control Unit Recovery first as required, refer
to the SIB in AIR) under the Repair Code in this bulletin together with the corresponding labor operation codes and
their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.
Please explain the additional work procedures that were performed (The why and the what) on the repair order and
in the claim comments.
For covered repairs that address control module failures that occurred prior to performing this reprogramming
procedure, claim this work with the appliable Repair Code listed in AIR together with the corresponding labor
operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.
(*) Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable
procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work
time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise required by
State law.

Other Repairs
If other eligible and covered work is performed because of performing the ISTA diagnostics, related test
plans, and/or other approved diagnosis procedures, claim this work with the applicable Repair Code listed in
AIR together with the corresponding labor operation codes and their flat rate unit (FRU) allowance(s),
including the diagnosis* that applies.
BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMWeBay logo Group AIR application
resource, start by entering the Chassis Number (the last seven (7) characters of the VIN, select the
applicable Model if two or more vehicle choices show), or enter the full VIN (17 characters), click on the
“Search” button. Next, click on the “Flat Rate Units” button and enter the flat rate labor operation code in the
field to the right, click “Search” to display the Flat Rate Unit Group detail choices.

FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback

To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department

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52 02 24_LOSS OF SEAT INITIALIZATION

Copyright ©2024 BMW of North America, Inc.
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TSB/Document ID: B520224

Replacement Service Bulletin Number:

MFR Communication Date: 2024-03-22

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: AIR BAGS

MFR Component System:

MFR Component Subsystem:


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