Technical Service Bulletin
70 Noises from headliner/sunroof area
70 24 89 2044417/11 March 13, 2024. Supersedes Technical Service Bulletin Group 70 number 24-86 dated
January 30, 2024 for reasons listed below.
Model(s)

Year

Q7

2017 - 2025

A4, and A4
allroad

2017 - 2024

S4

2018 - 2024

A5, A5 Cabriolet,
A5 Sportback,
S5, S5 Cabriolet,
and S5
Sportback

2018 - 2023

VIN Range

Vehicle-Specific Equipment

All

Not Applicable

2018 - 2019

RS 5

2021 - 2023

A6, A7, and Q8
RS 5 Sportback
SQ7

2019 - 2024
2019
2021 - 2023
2020 - 2025

A6 allroad, S6,
S7, SQ8, and RS 2020 - 2024
Q8
A7 e quattro

2020 - 2021

RS 6 Avant, and
RS 7

2021 - 2024

Condition
REVISION HISTORY
Revision

Date

Purpose

11

-

Revised Warranty (Updated claim types)

10

01/30/2024

Revised Header (Add models and model years)

© 2024 Audi of America, Inc.
Internal

Page 1 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Revised Warranty (Updated Labor Ops)
9

04/25/2023

Revised Warranty (Updated Labor Ops)

Customer states:
• A rattle is heard from the headliner area.

Technical Background
The noises can be caused by movement in the clips that attach the headliner to the sunroof frame or
movement between components of the sunroof frame.

Production Solution
Felt material has been added to points of contact in production.

Service
1. Test drive the vehicle (preferably with the customer) and duplicate the noise. Applying pressure
to areas of the headliner around the perimeter of the sunroof will eliminate the noise, confirming
the root cause.

© 2024 Audi of America, Inc.
Internal

Page 2 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
2. Remove the
headliner. The clips
shown in the illustration
will need webbing
adhesive tape
(D 004350A2) (Figure
1).

Figure 1. Location of the headliner to sunroof frame clips.
3. Remove the clips and
apply the webbing
adhesive tape
underneath them, as
shown (Figure 2).

Figure 2. Location of the webbing adhesive tape application.

© 2024 Audi of America, Inc.
Internal

Page 3 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
4. Reinstall the clips
(Figure 3).

Figure 3. Clips reinstalled.
5. Apply webbing adhesive
tape to the sunroof
frame lip at each
clipping point (Figure 4).

Figure 4. Application area on sunroof frame area of clip engagement.

© 2024 Audi of America, Inc.
Internal

Page 4 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
6. There are two additional
points of contact at the
front sunroof frame
plates that could be a
source for noise (Figure
5).

Figure 5. Areas of the sunroof frame to be isolated with webbing

adhesive tape.
7. Apply webbing adhesive
tape between the
sections of the sunroof
frame plates on both
the right and left sides
as shown in the
illustration (Figure 6).

Figure 6. Webbing adhesive tape applied between the side and front

sunroof frame plates.

8. Perform a final test drive to confirm that the noise has been eliminated.

Warranty
© 2024 Audi of America, Inc.
Internal

Page 5 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Claim Type:

• 110 Up to 48 Months/50,000 Miles.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.

Service Number:

7084

Damage Code:

0020

Labor Operations:

Headliner remove + reinstall

7084 09XX

See SRT with
associated
operations

-ORHeadliner remove + reinstall

7084 19XX

See SRT with
associated
operations

Apply fleece tape to headliner clips and 7084 2499

30 TU

sunroof frame plates
Diagnostic Time:

GFF

No allowance

0 TU

Road test prior to the service

0121 0002

10 TU

0121 0004

10 TU

procedure
Road test after the service procedure
Claim Comment:

As per TSB 2044417/10

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and

Procedures Manual. Claims are subject to review or audit by Audi Warranty.

Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number

Part Description

© 2024 Audi of America, Inc.
Internal

Quantity

Page 6 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
D 004350A2

0.1

Webbing Adhesive Tape
See ETKA

Fasteners, Bolts, Nuts, and Screws as needed per the Repair

See

Manual

ETKA/ELSA

Additional Information
All parts and service references provided in this TSB (2044417) are subject to change and/or removal.
©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.

© 2024 Audi of America, Inc.
Internal

Page 7 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.