Technical Service Bulletin (TSB)
Horn Inoperative
REFERENCE:

TSB: 08-003-24
GROUP: 08 - Electrical

Date:

January 3, 2024

VEHICLES
AFFECTED:

2024 (JL) Jeep Wrangler
2024 (JT) Jeep Gladiator
This bulletin applies to vehicles built on or after January 28, 2023
(MDH 0128XX) and on or before February 20, 2023 (MDH 0220XX).

REVISION: -

MARKET APPLICABILITY:

CUSTOMER
SYMPTOM:

Customers or technicians may experience one ore more of the following:
● Horn is inoperative.
● Horn sound is very low.
● Horn is physically dissembling.

CAUSE:

Manufacturing Issue.

NA

MEA

SA

IAP

EE

CH

This Technical Service Bulletin (TSB) has also been released as a Rapid Service Update (RSU) 24-002,
date of issue January 03, 2024. All applicable RSU VINs have been loaded. To verify this RSU service
action is applicable to the vehicle, use VIP or perform a VIN search in DealerCONNECT/Service Library.
All repairs are reimbursable within the provisions of warranty. This RSU will expire 18 months after the
date of issue.
REPAIR SUMMARY:
This bulletin involves inspecting both horn date codes and replacing the horn(s) if needed.
CLAIMS DATA:
Labor Operation No:
08-40-01-93
08-40-01-94

Failure Code

Labor Description
Horns - Inspect
(0 - Introduction)
Horn - Inspect and
Replace - One or Both
(0 - Introduction)
ZZ

Skill Category
6 - Electrical and Body
Systems
6 - Electrical and Body
Systems

Labor Description
PHEV Equipped
(0 - Introduction)

Skill Category
6 - Electrical and Body
Systems

Labor Time
0.2 Hrs.
0.3 Hrs.

Service Action

OPTIONAL EQUIPMENT:
Labor Operation No:
08-40-01-62

Labor Time
0.2 Hrs.

J08 FSAR-RSU-3625

-2-

SPARE PARTS:
Qty
1 (AR)
1 (AR)

Part No.
68284211AA
68284212AA

Description
Horn, Low Note
Horn, High Note

Notes
Includes Bracket
Includes Bracket

DIAGNOSIS:
If the customer’s VIN is listed on the VIP or on your RSU VIN list, perform the Repair Procedure. If any vehicle
not on the VIN list exhibits the symptom listed above in the customer symptom section, perform the Repair
Procedure.
REPAIR PROCEDURE:
1. Remove the front grille to gain access to the horns Fig. 1. Refer to the detailed service procedures
available in DealerCONNECT/ Service Library under: Service Info > 23 - Body / Exterior / Grille / Removal.

Fig. 1
Horn Locations
2. Inspect the build date codes on each horn Fig.2.

Fig. 2
Build Date Location
3. Is the build date shown on either horn 01/25/2023?
● YES>>> Proceed to Step 6.
● NO>>> Proceed to Step 4.
4. Install the front grille. Refer to the detailed service procedures available in DealerCONNECT/ Service
Library under: Service Info > 23 - Body / Exterior / Grille / Installation.
5. This bulletin has been completed, use inspect LOP (08-40-01-93) to close the active RSU.

-3-

J08 FSAR-RSU-3625

6. Replace one or both horns as needed. Refer to the detailed service procedures available in
DealerCONNECT/ Service Library under: Service Info > 08 - Electrical / 8H - Horn / Horn / Removal and
Installation.
NOTE: Only replace the horn(s) that are built on 01/25/2023.
POLICY:
Reimbursable within the provisions of the warranty.
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.