News Channel Update |

Vehicle Compliance & Analysis

TO: Mercedes-Benz Dealer Principals, General Managers, FROM: Gregory Gunther, Senior Manager, Vehicle
Sales Managers, Service Managers, Parts Managers
Compliance and Analysis, Engineering Services
RE: Service Campaign Launch Notification
Inspect Weld Seam on Trunk Lid for Crack
DATE: February 16, 2024
MY23 C-Class (206 platform)

IMPORTANT SERVICE CAMPAIGN LAUNCH

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES (1-800-367-6372).

Sincerely,
Gregory Gunther
Senior Manager, Vehicle Compliance & Analysis

Mercedes-Benz USA, LLC
One Mercedes-Benz Drive

A Mercedes-Benz Group AG Company

Sandy Springs, GA 30328

770.705.0600

News Channel Update |

Vehicle Compliance & Analysis

February 16, 2024
Service Campaign Launch Notification
Campaign No. :
Campaign Desc. :
Inspect Weld Seam on Trunk Lid for
2024010016
23P8892107
Crack
This is to notify you of the Service Campaign Launch to inspect the weld seam on the trunk lid for a crack on 41 Model Year (“MY”)
2023 C-Class (206 platform) vehicles. The vehicles will be visible and flagged in VMI as “OPEN” on February 16, 2024.

Background
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has
determined that on certain MY 2023 C-Class (206 platform) vehicles, the weld seam
on the trunk lid may not meet current production specifications. It is possible that a
crack may be evident on the weld seam.

Issue

What We’re Doing

MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will
inspect the weld seam on the trunk lid and replace the trunk lid, if necessary.

Parts

The remedy is available and can be performed as necessary. Estimated
replacement rate is expected to be ~20%.

Vehicles Affected
2023
C-Class

Vehicle Model Year(s)
Vehicle Model

Vehicle Populations
Total Campaign Population

41

Next Steps/Notes
Customer Notification Timeline

Customer letters will not be mailed.

AOMS/SOMS

AOMs – This campaign may generate questions from your dealers.

While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer
satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

Mercedes-Benz USA, LLC
One Mercedes-Benz Drive

A Mercedes-Benz Group AG Company

Sandy Springs, GA 30328

770.705.0600

2

Campaign No. 2024010016, February 2024

TO:

ALL MERCEDES-BENZ CENTERS

SUBJECT:

Model C-Class (206 platform)
Model Year 2023
Inspect Weld Seam on Trunk Lid for Crack

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that
on certain MY 2023 C-Class (206 platform) vehicles, the weld seam on the trunk lid may not meet
current production specifications. It is possible that a crack may be evident on the weld seam. An
authorized Mercedes-Benz dealer will inspect the weld seam on the trunk lid and replace the trunk
lid, if necessary.

Prior to performing this Campaign:


VMI must be checked before performing campaigns to verify that the campaign is required on
a specific vehicle. Always check for any other open campaigns and perform accordingly.



Please review the entire Campaign bulletin and follow the repair procedure exactly as
described.

Approximately 41 vehicles are affected.
Order No. P-SC-2024010016

2
Inspect Weld Seam on Trunk Lid for Crack, Replace Trunk Lid if necessary.
Check/Test Procedure

1. Inspect the weld seam on trunk lid (Figure 1, 1) at the depicted location (Figure 1, A) for a possible crack.
Weld seam must be checked in the direction of travel of weld.

Figure 1
a. Crack is visible on trunk lid (Figure 1, 1) at specified location (Figure 1, A) – Carry out Work Procedure.
b. No crack visible on trunk lid (Figure 1, 1) at specified location (Figure 1, A) – End Measure.

Work Procedure
1. Replace trunk lid (Figure 1, 1).
For basic information, see AR88.50-P-0001WT and AR98.00-P-0210WT.
Additional information for vehicles with code 501 (360° camera), see AR54.65-P-0029WT and AR88.50-P5090WT.

__________________________________________________________________________________________________
P-SC-2024010016

3
Primary Parts Information
Qty.

Part Name

As required (1)*
As required (1)**

Trunk lid
Wax

Part Number
A 206 750 04 00
A 000 986 32 01 09

* The replacement parts must be determined according to the equipment variant for the vehicle identification number via
the parts process in the Xentry Portal.
** Packaging unit is to be used for approx. 10 vehicles.
Small parts such as emblems, screws, rivet nuts, sealing rings, cable ties, fluids, etc. are not listed in the parts list. The
required small parts are taken into account in the budgeting.
__________________________________________________________________________________________________
Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Damage

Operation

Code

Number
12-1981
12-1982

88 921 07

12-1987
12-1983
12-1984
12-1985
12-1986

Description
Check weld seam on trunk lid for possible crack
Replace trunk lid (after check)
Includes: Remove/install trunk lid, modify detachable parts of trunk lid,
and adjust trunk lid.
Paint trunk lid (after replacement)
Includes: Preparatory work for two-coat finish, paint matching.
Extra work for: Trunk lid with 360° camera
Includes: Calibrate 360° camera with XENTRY, including calibration drive.
Extra work for: Trunk lid with reversing camera
Extra work for: Trunk lid with closing assist
Extra work for: Trunk lid with rear spoiler

Labor Time
(hrs.)
0.1
2.1
2.4
0.4
0.1
0.1
0.3

Note: Always check Xentry Operation Time (XOT) for the current OP-Code times. Labor times are subject to change
and updates may not be reflected in this document.

P-SC-2024010016