NHTSA ID Number: 10251053
Manufacturer Communication Number: SB2410002
TSB/Document Date: 2024-03-04
Summary
On some Model S and Model X vehicles, the LH and RH frame rail bolts might not have been tightened to specification, which could result in a creak or rattle noise coming from the front of the vehicle while turning the steering wheel at low speeds. This condition does not affect the structural integrity of the vehicle.
Tesla
, Inc.
Service Bulletin
Tighten Front Frame Rail Bolts
SB-24-10-002
January 23, 2024
Classification
Section/Group
Mobile Service
Configuration
Repair Bulletin
10 - Body
Cannot Perform
All
Model Year
Model
Country/Region
Build Location
2021 - 2023
Model S, Model X
All
Fremont
The model(s) and model year(s) listed are a general approximation of the affected VIN list. Refer to the VIN/Bulletin Tracker or Customer/Vehicle profile to determine
applicability of this bulletin for a particular vehicle.
Repair Bulletin: This repair bulletin provides instructions on addressing a possible customer concern regarding the operation of
Tesla vehicles. These instructions should only be performed by trained professionals.
Condition
On some Model S and Model X vehicles, the LH and RH frame rail bolts might not have been tightened to
specification, which could result in a creak or rattle noise coming from the front of the vehicle while turning the steering
wheel at low speeds. This condition does not affect the structural integrity of the vehicle.
Correction
Inspect the vehicle for symptoms related to the condition. If the symptom is present, tighten the bolts that attach the
inner and outer threaded inserts of the front frame rails to specification.
Correction Description
Correction
SB-24-10-002 Not Applicable
S012410002
Tighten Front Frame Rail Bolts
S022410002
Part Number
Special Tools 1054720-00-A
Time
Model S
0.00
1.08
Model X
0.00
1.20
Description
PORTABLE BENCH
1080568-00-A
1135762-00-A
KIT, SVC PLUG, COOLING HOSE
These part numbers were current at the time of publication. Use the revisions listed or later, unless
otherwise specified in the Parts Catalog.
Shop Supplies Paint Pen Marker
Page 1 of 2
SB-24-10-002
_
Procedure
1. Remove the cooling fan module (refer to Service Manual procedure 18201312; Model S, Model X).
NOTE: Remove the cooling fan module from the vehicle with the active grille shutter still attached as a
complete assembly. Do not separate the active grille shutter from the cooling fan module after removing the
assembly.
2. Tighten the T25 bolts (x2) that attach the inner and outer threaded inserts on the RH front frame rail (Figure 1)
(torque 7 Nm).
0
Figure 1 – Bolt locations, RH front frame rail
3. Mark the bolts with a paint marker after they are tightened.
4. Repeat step 2 on the LH front frame rail (Figure 2).
0
Figure 2 – Bolt locations, LH front frame rail
5. Mark the bolts with a paint marker after they are tightened.
6. Install the cooling fan module (refer to Service Manual procedure 18201312; Model S, Model X).
Page 2 of 2
SB-24-10-002
For feedback on the accuracy of this document, email ServiceBulletinFeedback@tesla.com
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TSB/Document ID: SB2410002
Replacement Service Bulletin Number:
MFR Communication Date: 2024-01-22
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE
MFR Component System:
MFR Component Subsystem:
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