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NHTSA ID Number: 10250566

Manufacturer Communication Number: 20-NA-018

TSB/Document Date: 2024-02-23


Summary

This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).


Bulletin No.:

Service Bulletin

Date:

20-NA-018
February, 2024

INFORMATION
Subject:
Brand:

BrightDrop

BuickeBay logo

MDI 2 Required for Vehicles with Vehicle Intelligence Platform (VIP)
Model:
EV 600

2022

2022

Zevo 400

2024

2024

Zevo 600

2023

2024

Envision

2021

2024

Envision
Envision
Plus (China)

2022

2024

CT4
CT6

2020

to

Engine:

Transmission:

All

All

2024

Escalade
ESV

2021

2024

LYRIQ

2023

2024

Blazer EV

2024

2024

Colorado

2023

2023

Corvette

2020

2024

Corvette
E-Ray

2024

2024

2024

2024

Silverado
1500 New
(RPO J22,
VIN Digit 5 =
A / D)

2022

2022

Silverado
1500

2023

2024

Silverado EV

2024

2024

Silverado
2500HD/
3500HD

2024

2024

Suburban

2021

2024

Tahoe

2021

2024

Traverse
(RPO
LK0 ONLY)

2024

2024

Equinox EV

from

2024

Escalade

Equinox

ChevroleteBay logo

VIN:
to

CT5
CadillaceBay logo

Model Year:
from

Copyright 2024 General MotorseBay logo LLC. All Rights Reserved.

Page 2
Brand:

February, 2024
Model:

from

VIN:
to

Acadia

2024

2024

Canyon

2023

2023

HUMMEReBay logo
EV

2022

2024

2024

2024

Sierra 1500
New (RPO
J22, VIN
Digit 5 = H
/ U)

2022

2022

Sierra 1500

2023

2024

Sierra EV

2024

2024

Sierra
2500HD/
3500HD

2024

2024

2021

2024

HUMMEReBay logo
EV SUV
HUMMEReBay logo
EV Pickup
GMCeBay logo

Model Year:

Yukon
Yukon XL

Bulletin No.: 20-NA-018

from

to

Engine:

Transmission:

All

All

Involved Region or Country

North America, Europe, Middle East, Israel, CadillaceBay logo Korea (South Korea), GM Korea
Company, China, Australia/New Zealand

Condition

A technician cannot complete module programming, configuration or setup using MDI 1
(Multiple Diagnostic Interface) on Next Generation Digital Vehicle Platforms.

Cause

The cause of the issue is that MDI 1 does not have the capability to complete
programming or setup procedures on Next Generation Digital Vehicle Platforms. MDI 2 is
a required tool and will be needed to complete service on vehicles on Next Generation
Digital Vehicle Platform.
Note: For further information, refer to P16 Instrument Panel Cluster Control Module:
Programming and Setup in SI.

Important: Service agents must comply with all
InternationaleBay logo, Federal, State, Provincial, and/or
Local laws applicable to the activities it performs
under this bulletin, including but not limited to
handling, deploying, preparing, classifying,
packaging, marking, labeling, and shipping
dangerous goods. In the event of a conflict between
the procedures set forth in this bulletin and the
laws that apply to your dealership, you must follow
those applicable laws.
Important: This technical service bulletin (TSB) can
only be completed by certified repair facilities who have
met all specific training, tool and equipment
requirements pertaining to the vehicle Brand and Model
serviced. Repairs must be performed by a technician
who has successfully completed the required training.

Bulletin No.: 20-NA-018

February, 2024

Page 3

Version

5

Modified

Released January 22, 2020.
Revised June 08, 2020 – Revised the Subject, added the 2020 ChevroleteBay logo Corvette and
added Europe to the Involved Region or Country Section.
Revised January 03, 2023 – Added the 2021–2023 Model Years, additional Models,
updated Involved Region or Country section and added Important statements to the
Cause.
Revised November 30, 2023 – Added the 2024 Model Year and additional models.
Revised February 14, 2024 – Added Model Years to BuickeBay logo Envision.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.

WE SUPPORT VOLUNTARY
TECHNICIAN
CERTIFICATION

1

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TSB/Document ID: 20-NA-018

Replacement Service Bulletin Number:

MFR Communication Date: 2024-02-14

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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