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NHTSA ID Number: 10250554

Manufacturer Communication Number: A4824602073033_1

TSB/Document Date: 2024-03-06


Summary

This bulletin provides information for when the steering column adjustment does not work.


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TSB/Document ID: A4824602073033_1

Replacement Service Bulletin Number:

MFR Communication Date: 2024-02-19

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: UNKNOWN OR OTHER

MFR Component System:

MFR Component Subsystem:


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Technical Service Bulletin
48 Steering column adjustment does not work
48 24 60 2073033/1 February 19, 2024.
Model(s)

Year

A5, and S5

2008 – 2015

Q5

2009 – 2016

A4

2009 – 2013

A4 Avant

2009 - 2012

VIN Range

Vehicle-Specific Equipment

All

Not Applicable

A5 Cabriolet, and
2010 – 2015
S5 Cabriolet
S4

2010 – 2013

SQ5

2013 – 2016

RS 5, and RS 5
Cabriolet

2013 – 2015

A4 allroad

2013

Q5 HybrideBay logo

2014 - 2016

Condition
Customer states:
The steering column adjustment does not work, the steering column cannot be adjusted despite releasing the
lever for adjusting the steering column position. The vehicle steering is not affected.

Technical Background
The wedge disk can become stuck due to external influences, thereby blocking steering column adjustment.

Production Solution
Ongoing optimization process at the supplier.

Service
Proceed as follows:

© 2024 AudieBay logo of America, Inc.
Internal

Page 1 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Remove the dashboard cover/knee airbag and the steering wheel column trim on the driver side according to the
Workshop Manual.
Release the lever of the steering column adjustment and loosen the wedge disk (Figure 1) with a screwdriver.
If this is not possible, replace the steering column.

Please note that applying force to the steering wheel (pulling yourself up with your body weight) causes
the steering column to become tense and thus the adjustment may not work.

© 2024 AudieBay logo of America, Inc.
Internal

Page 2 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

© 2024 AudieBay logo of America, Inc.
Internal

Page 3 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Figure 1: Steering column/wedge disk.

Warranty
Claim Type:

• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.

Service Number:

4818

Damage Code:

0010

Labor Operations:

Remove and install storage compartment
under dash panel

6818 1900

See SRT with
associated
operations

Remove and install steering column trim

7011 1900

See SRT with
associated
operations

Remove and install knee airbag

69 67 19 xx

See SRT with
associated
operations

Service steering column

4818 4199

10 TU

Remove and install steering column (if
necessary)

4818 1900

See SRT with
associated
operations

GFF

0150 0000

Time stated on
the diagnostic
protocol

Diagnostic Time:

(Max 30 TU)
Road test prior to the service procedure

No allowance

0 TU

Road test after the service procedure

No allowance

0 TU

Claim Comment:
As per TSB 2073033/1
All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures
Manual. Claims are subject to review or audit by AudieBay logo Warranty.

Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number

Part Description

© 2024 AudieBay logo of America, Inc.
Internal

Quantity

Page 4 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
See ETKA

Fasteners, Bolts, Nuts, and Screws as needed per the Repair
Manual

See ETKA/ELSA

See ETKA

Steering column (if necessary)

01

Additional Information
All parts and service references provided in this TSB (2073033) are subject to change and/or removal.
©2024 AudieBay logo of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.

© 2024 AudieBay logo of America, Inc.
Internal

Page 5 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

1


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