NHTSA ID Number: 10250487
Manufacturer Communication Number: ManualG
TSB/Document Date: 2024-02-20
Summary
Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2012-2020 Model S vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
touchscreen is powered off. You MUST disable this system by engaging Jack mode before lifting or jacking. If
you do not disable the air suspension, Model S can attempt to self-level, causing serious damage, bodily injury,
or death.
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Owners Manual
WARNING: Never raise Model S when the charge cable is connected, even if charging is not in progress.
WARNING: Do not work on an incorrectly supported vehicle. Doing so can cause serious damage, bodily injury,
or death.
CAUTION: DO NOT lift from under the Battery or side rails. Place the lift arm pads under the designated body
lift points only. The locations shown are the only approved lifting points for Model S. Lifting at any other points
can cause damage. Damage caused by incorrectly lifting Model S is not covered by the warranty.
Jack Mode
If Model S is equipped with air suspension, it automatically self-levels, even when the vehicle is "asleep" and the
touchscreen is powered off. To prevent damage when jacking or lifting the vehicle, you must activate Jack mode to
disable self-leveling. Jack mode prevents the self-leveling that occurs automatically.
Press the brake pedal, then touch Controls > Service > Jack Mode.
When Model S is in Jack Mode mode, a red air suspension indicator lights up on the instrument panel.
When you are done using the jack, press that brake pedal and deactivate Jack Mode by touching Controls > Service
> Jack Mode again.
NOTE: Jack Mode automatically cancels when you drive over 4 mph (7 km/h).
NOTE: Model S also sets Jack mode automatically if it detects that the vehicle cannot lower to its target height, or if
it detects that an object is supporting the vehicle's weight (for example the bumper of the vehicle is resting on a
curb).
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Owners Manual
Parts and Accessories
Parts, Accessories, and Modifications
Use only genuine Tesla parts and accessories. Tesla performs rigorous testing on parts to ensure their suitability,
safety, and reliability. Purchase these parts from Tesla, where they are professionally installed and where you can
receive expert advice about modifications to Model S. Accessories are available for purchase from Tesla stores or
online at www.tesla.com.
NOTE: Some accessories may not be available in your market region.
Tesla is unable to assess parts manufactured by other distributors and therefore accepts no responsibility if you use
non-Tesla parts on Model S.
WARNING: Installing non-approved parts and accessories, or performing non-approved modifications, can
affect the performance of Model S and the safety of its occupants. Any damage caused by using or installing
non-approved parts, or by performing non-approved modifications, is not covered by the warranty.
WARNING: Tesla
does not accept liability for death, personal injury or damage that occurs if you use or install
non-approved accessories or make non-approved modifications.
Body Repairs
If your Model S is in a collision, contact Tesla or a Tesla
-approved Body Shop to ensure that it is repaired with
genuine Tesla
parts. Tesla has selected and approved body shops that meet strict requirements for training,
equipment, quality, and customer satisfaction.
Some repair shops and insurance companies might suggest using non-original equipment or salvaged parts to save
money. However, these parts do not meet Tesla
's high standards for quality, fit and corrosion resistance. In addition,
non-original equipment and salvaged parts (and any damage or failures they might cause) are not covered by the
warranty.
Using RFID Transponders
Model S has a metallic coating on the windshield that can interfere with signals sent from RFID transponders used by
many toll systems. Most Model S vehicles, depending on date of manufacture, include an area in the windshield in
which the metallic coating is cut out to accommodate transponders. This area, located on the right side of the rear
view mirror, is the best location to mount a transponder. If your vehicle does not include this cut out area, mount the
transponder to the rear window.
NOTE: You can also attach a weather-proof transponder to the front license plate or behind the nose cone (for
details on how to remove the nose cone, see Instructions for Transporters on page 284).
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Owners Manual
Do It Yourself Maintenance
Learn how to perform simple Do It Yourself procedures, such as replacing wiper blades and cabin filters, or installing
the paint protection film kit. Go to https://service.tesla.com/docs/Public/diy/index-model-s-2012.html for
instructions, animations, and videos of these procedures.
NOTE: Due to market region or vehicle configuration specifics, some parts and procedures may not be available for
your vehicle. When navigating to http://www.tesla.com, select your region and language to see an updated list of
parts and accessories available for your region.
CAUTION: Perform each procedure in a dry and well-lit area. For your safety, only perform a procedure if you
feel comfortable doing so, and always follow provided instructions.
Specifications
Identification Labels
Vehicle Identification Number
You can find the VIN at the following locations:
• Touch Controls > Software.
• Stamped on a plate located at the top of the dashboard. Can be seen by looking through the windshield.
• On vehicles manufactured before August 2015, the VIN is stamped on the chassis and can be seen by removing
the maintenance panel.
• On vehicles manufactured as of August 2015, the VIN is stamped on the chassis and can be seen by removing the
sill panel on the front passenger door by gently prying it upward using a flat-bladed tool.
NOTE: The VIN was not stamped on the chassis on vehicles manufactured between approximately June 2, 2016
and Feb 28, 2017.
CAUTION: Removing the sill panel to view the VIN is not recommended because damage is likely to occur.
The panel is held in place with fragile clips that break easily. Damage caused by removing the sill panel is
not covered by the warranty.
• On vehicles manufactured prior to August 2015, a VIN label can be found in the front trunk, beneath the
underhood apron.
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Owners Manual
Emission Control Label
The emission control label is located on the opening face of the liftgate.
NOTE: For vehicles with a model year of 2022 or newer, the emission control label is now located on the inside of the
front hood and may not match the label shown.
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Owners Manual
Vehicle Loading
Vehicle Labeling
It is important to understand your vehicle's original tire sizes and pressures, and theGVWR (Gross Vehicle Weight
Rating) and GAWR (Gross Axle Weight Rating). This information can be found on two labels attached to Model S.
1. Tire and Loading Information Label
2. Vehicle Certification Label
WARNING: Overloading Model S has an adverse effect on braking and handling, which can compromise your
safety or cause damage.
CAUTION: Never store large amounts of liquid in Model S. A significant spill can cause electrical components
to malfunction.
Tire and Loading Information Label
The Tire and Loading Information label provides:
• The maximum number of occupant seating positions.
• The maximum vehicle capacity weight.
• The size of the original tires.
• The cold inflation pressures for the original front and rear tires. These pressures are recommended to optimize
ride and handling characteristics.
Label Format:
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Owners Manual
Never change this label, even if you use different tires in the future.
NOTE: If Model S is loaded to its full capacity, double check all tires to ensure they are inflated to their
recommended pressure levels.
Vehicle Certification Label
The Vehicle Certification label provides:
• GVWR - Gross Vehicle Weight Rating. The maximum allowable total mass of Model S. This is calculated as the
weight of Model S equipped with the heaviest factory selectable options, all passengers, fluids, and cargo.
• GAWR FRT and GAWR RR - Gross Axle Weight Rating for the front and rear axles. The GAWR is the maximum
distributed weight that each axle can support.
United States:
Canada:
Mexico:
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Owners Manual
CAUTION: To prevent damage, never load Model S so that it is heavier than GVWR or exceeds the individual
GAWR weights.
Towing a Trailer
WARNING: Do not use Model S for towing purposes. Model S does not support a trailer hitch. Installing one
could cause damage and increase the risk of a collision.
CAUTION: Using Model S for towing may void the warranty.
Roof Racks
A Model S equipped with a glass roof, or a panoramic sunroof, can carry up to 165 lbs (75 kg) using a Tesla
-approved
roof rack (see Parts and Accessories on page 264).A Model S equipped with a solid body color roof is incompatible
with roof racks.
CAUTION: Do not use roof racks, or place any load, on the roof of a Model S that is equipped with a solid color
roof. Doing so can cause significant damage.
Calculating Load Limits
1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX lbs or XXX kg” on
the “Tire and Loading Information” label.
2. Determine the combined weight of all occupants that will ride in the vehicle.
3. Subtract the combined weight of the occupants from XXX lbs or XXX kg (see Step 1).
4. The resulting figure equals the available cargo load capacity. For example, if the “XXX” amount equals 1400 lbs
(635 kg) and there will be five 150 lb (68 kg) passengers in the vehicle, the amount of available cargo capacity is
650 lbs (1400 ‑ 750 (5 x 150) = 650 lbs) or 295 kg (635 ‑ 340 (5 x 68) = 295 kg).
5. Determine the combined cargo weight being loaded on the vehicle. That weight must not exceed the available
cargo load capacity calculated in Step 4.
WARNING: Trunks are the preferred places to carry objects. In a collision, or during hard braking and sharp
turns, loose items in the cabin could injure occupants.
Example Load Limit Calculations
How much cargo Model S can carry depends on the number and weight of passengers. The following calculated load
limit examples assume passengers weigh 150 lbs (68 kg). If passengers weigh more or less, available cargo weight
decreases or increases respectively.
Driver and one passenger
Description
Total
Vehicle capacity weight
954 lbs (433 kg)
Subtract occupant weight (2 x 150 lbs/68 kg)
300 lbs (136 kg)
Available cargo weight
654 lbs (297 kg)
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Driver and four passengers
Description
Total
Vehicle capacity weight
954 lbs (433 kg)
Subtract occupant weight (5 x 150 lbs/68 kg)
750 lbs (340 kg)
Available cargo weight
204 lbs (93 kg)
When carrying cargo, distribute the weight as evenly as possible between the front and rear trunks. For maximum
load limits specific to the trunks, see Front Trunk Load Limit on page 44 and Rear Trunk Load Limits on page 40.
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Owners Manual
Dimensions
Exterior Dimensions
A
Overall Length
196 in
4,970 mm
B
Overall Width (including mirrors)
Overall Width (excluding mirrors)
86.2 in
77.3 in
2,189 mm
1,964 mm
C
Overall Height
56.9 in*
1,445 mm*
D
Wheel Base
116.5 in
2,960 mm
E
Overhang - Front
37 in
929 mm
F
Overhang - Rear
42.5 in
1,080 mm
G
Ground Clearance - Coil Suspension (Rear Wheel Drive vehicle)
5.5 in*
139.7 mm*
G
Ground Clearance - Coil Suspension (All-Wheel Drive vehicle)
5.3 in*
134.6 mm*
G
Ground Clearance - Air Suspension
4.6 - 6.3 in
116.8 - 160 mm
H
Track - Front
Track - Rear
65.4 in
66.9 in
1,662 mm
1,700 mm
*Values are approximate. Dimensions can vary depending on a vehicle's options and various other factors.
A
271
Overall Length
196 in
4,970 mm
Owners Manual
B
Overall Width (including mirrors)
Overall Width (excluding mirrors)
86.2 in
77.3 in
2,189 mm
1,964 mm
C
Overall Height
56.9 in*
1,445 mm*
D
Wheel Base
116.5 in
2,960 mm
E
Overhang - Front
36.9 in
929 mm
F
Overhang - Rear
42.55 in
1,081 mm
G
Ground Clearance - Coil Suspension (Rear Wheel Drive vehicle)
5.5 in*
139.7 mm*
G
Ground Clearance - Coil Suspension (All-Wheel Drive vehicle)
5.3 in*
134.6 mm*
G
Ground Clearance - Air Suspension
4.6 - 6.3 in
116.8 - 160 mm
H
Track - Front
Track - Rear
65.4 in
66.9 in
1,662 mm
1,700 mm
*Values are approximate. Dimensions can vary depending on a vehicle's options and various other factors.
CAUTION: Depending on configuration (such as suspension height or wheel selection), your vehicle's liftgate
can open up to approximately 7.5 feet (2.3 meters) high. See Adjusting Liftgate Opening Height on page 39 to
adjust the liftgate height and prevent it from coming into contact with low ceilings or other objects.
Interior Dimensions
Head Room
Front
Rear
38.8 in
35.3 in
986 mm
897 mm
Leg Room
Front
Rear
42.7 in
35.4 in
1,085 mm
899 mm
Shoulder Room
Front
Rear
57.7 in
55 in
1,466 mm
1,397 mm
Hip Room
Front
Rear
55 in
54.7 in
1,397 mm
1,389 mm
Cargo Volume
Total cargo volume (Rear Wheel Drive vehicles, rear seats not folded)
31.6 cu ft
894.85 L
Total cargo volume (All-Wheel Drive vehicles, rear seats not folded)
28.8 cu ft
815.5 L
Total cargo volume (rear seats not folded)
28.4 cu ft
804.2 L
Rear cargo volume
26.3 cu ft
744.7 L
Rear cargo volume (with seats folded down)
58.1 cu ft
1,645.2 L
Front cargo volume (Rear Wheel Drive vehicles )
5.3 cu ft
150.1 L
Front cargo volume (All-Wheel Drive vehicles)
2.5 cu ft
70.8 L
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Owners Manual
Front cargo volume
273
2.1 cu ft
59.5 L
Owners Manual
Dimensions
Exterior Dimensions
A
Overall Length
196 in
4,970 mm
B
Overall Width (including mirrors)
Overall Width (excluding mirrors)
86.2 in
77.3 in
2,189 mm
1,964 mm
C
Overall Height
56.9 in*
1,445 mm*
D
Wheel Base
116.5 in
2,960 mm
E
Overhang - Front
36.9 in
929 mm
F
Overhang - Rear
42.55 in
1,081 mm
G
Ground Clearance - Coil Suspension (Rear Wheel Drive vehicle)
5.5 in*
139.7 mm*
G
Ground Clearance - Coil Suspension (All-Wheel Drive vehicle)
5.3 in*
134.6 mm*
G
Ground Clearance - Air Suspension
4.6 - 6.3 in
116.8 - 160 mm
H
Track - Front
Track - Rear
65.4 in
66.9 in
1,662 mm
1,700 mm
*Values are approximate. Dimensions can vary depending on a vehicle's options and various other factors.
CAUTION: Depending on configuration (such as suspension height or wheel selection), your vehicle's liftgate
can open up to approximately 7.5 feet (2.3 meters) high. See Adjusting Liftgate Opening Height on page 39 to
adjust the liftgate height and prevent it from coming into contact with low ceilings or other objects.
Interior Dimensions
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TSB/Document ID: ManualG
Replacement Service Bulletin Number:
MFR Communication Date: 2023-12-15
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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