NHTSA ID Number: 10250486
Manufacturer Communication Number: ManualF
TSB/Document Date: 2024-02-20
Summary
Tesla
does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for Model 3 vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
Owners Manual
Searching Audio Content
Touch Media Player's magnifying glass icon to search for a particular song, album, artist, podcast, or
station. You can also use voice commands to search hands-free (see Voice Commands on page 20). If
available, touch HD® to play high definition versions of the selected frequency.
Caraoke
NOTE: Depending on vehicle configuration and market region, Caraoke may not be available on your vehicle.
In addition to various streaming services, your vehicle may be equipped with Caraoke. Navigate to Media Player and
select the drop down menu to change the media source to Caraoke. Or add Caraoke as an app in the app launcher.
You can browse through various songs and select the song you want to sing. Touch the microphone icon to enable
or disable the song's main vocals. Disabling the microphone leaves only the song's instrumentals and background
vocals. Touch the lyrics icon (located next to the microphone icon) to enable or disable the song's lyrics.
WARNING: Never read Caraoke lyrics while driving. You must always pay attention to the road and traffic
conditions. When driving, the Caraoke lyrics are intended only for use by a passenger.
Recents and Favorites
For most source content, recents and favorites display at the top for easy access.
To add a currently playing station, podcast, or audio file to your Favorites list, touch the Favorites icon
on Media Player.
To remove an item as a favorite, touch the highlighted Favorites icon. You can also remove multiple
favorites by expanding Media Player to show all favorites for the applicable type of source content.
Then press and hold any favorite. An X appears on all favorites and you can then touch the X to remove
them from your Favorites list.
Your recently played selections are updated continuously so you don't need to remove them.
NOTE: Selections you play on FM (if equipped) radio are not included in the Recents list.
Playing Media from Devices
USB Connected Flash Drives
Insert a flash drive into a front USB port (see USB Ports on page 10). Touch Media Player > USB, then touch the
name of the desired folder.
NOTE: To play media from a USB connection, Model 3 recognizes flash drives only. To play media from other types of
devices (such as an iPod), you must connect the device using Bluetooth (see Bluetooth Connected Devices on page
217).
NOTE: Media Player supports USB flash drives with exFAT formatting (NTFS is not currently supported).
NOTE: Use a USB port located at the front of the center console. The USB connections at the rear of the console are
for charging only.
NOTE: For some vehicles manufactured after approximately November 1, 2021, the center console USB ports may
only support charging devices. Use the USB port inside the glove box for all other functions.
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Bluetooth Connected Devices
Pair your Bluetooth-capable device to Model 3 (see Bluetooth on page 89) to play stored audio files. Choose Media
Player's Phone source, touch the name of your Bluetooth-connected device, then touch CONNECT.
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Theater, Arcade, and Toybox
Overview
NOTE: Entertainment options may vary depending on market region, date of manufacture, and vehicle configuration.
The touchscreen displays the Entertainment screen when you choose any of the following apps:
Theater: Play various video streaming services (such as Netflix, YouTube, Hulu, etc.) while parked.
Available only if Model 3 is connected to WiFi, or is equipped with premium connectivity and a cellular
signal is available.
Arcade: Want to game? You may need to use the steering wheel buttons or a Bluetooth or USB
controller to play. See Gaming Controllers on page 220.
NOTE: For some vehicles manufactured after approximately November 1, 2021, the center console USB
ports can only be used to charge devices. On these vehicles, you must use the USB port inside the
glove box.
Toybox: Play in the Toybox while parked.
WARNING: Use these features only when Model 3 is parked. Always pay attention to road and traffic
conditions when driving. Using these features while driving is illegal and very dangerous.
NOTE: You can also use voice commands to access these features (see Voice Commands on page 20).
Toybox
Your vehicle's toybox includes features that can be fun to use. Here's an example of the types of features you can
find in Toybox:
Select This...
To Do This...
Boombox
If Model 3 is equipped with a Pedestrian Warning System, delight pedestrians with a variety of
sounds from your vehicle's external speaker while in Park. See Boombox on page 219 for more
details.
NOTE: Check local laws before using Boombox in public areas.
Emissions
Fun can come in surprising ways. Select your preferred fart style and target seat. Use your turn
signal or press the left scroll wheel when you’re ready to “release” your prank. For those lucky
vehicles equipped with a Pedestrian Warning System, you can choose to broadcast externally
when your vehicle is parked. But wait-- the fun doesn't stop there! Use the mobile app to
conduct remote emissions testing by touching and holding any of the four quick control buttons
and selecting the fart button.
Light Show
Park outside, turn the volume up, roll down your windows, then enjoy the show. Schedule the
light show for a future time and customize the song to surprise your loved ones.
NOTE: Light show should not be used when parked on or near public roads. Doing so can be
distracting to other road users. Before activating, it is the driver’s responsibility to ensure the use
of light show complies with local laws and regulations.
NOTE: Light show supports multiple custom shows from one USB drive to enjoy and share with
others (follow the instructions onscreen).
Mars
The map shows your Model 3 as a rover on the Martian landscape, and the About Your Tesla
box
displays SpaceX's interplanetary spaceship.
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Rainbow
Charge Port
When Model 3 is locked and charging, press the button on the mobile connector ten times in
quick succession. Neat, huh?
Rainbow Road
Need more cowbell? Visit Rainbow Road by moving the drive stalk fully down four times in quick
succession while Autosteer is enabled.
Romance
You can’t roast chestnuts by an open fire in your car, but you can still cozy up with your loved
ones by this virtual fireplace. Cue the music and get your romance on!
Sketchpad
Channel your inner Picasso. Show us what you got! Touch Publish to submit your artistic
compositions to Tesla
for critiquing.
TRAX
It's never too late to follow your dream of becoming a world-famous DJ. With TRAX, you can turn
your vehicle into your own personal music studio. While in Park, choose from an array of
instruments and unique sounds to create the next hit song. Microphone and headset are not
included.
The Answer to
the Ultimate
Question of
Life, The
Universe, and
Everything
Rename your vehicle to 42 (touch Controls > Software and touch the vehicle's name). Notice the
new name.
Car Colorizer
Change the color of your Model 3 on the touchscreen. Touch the color swatch next to the vehicle
name and customize the exterior color, tone, and more.
Boombox
NOTE: Check local laws before using Boombox in public places.
Using Boombox, you can play sound externally through the Pedestrian Warning System (PWS) speaker when Model
3 is in Park. For example:
• Play current media.
• Use Megaphone to project a modulated version of your voice.
• Press the horn to play the first five seconds of any sound from a compatible USB device.
NOTE: If Camp mode is enabled in Climate Controls, you can exit the vehicle and use the Tesla
app to control the
volume.
Prepare a USB drive for Boombox
Follow these steps to add up to five custom Boombox sounds:
1. On a computer, format a USB drive to exFAT, MS-DOS FAT (for Mac), ext3, or ext4 (NTFS is currently not
supported).
2. Create a folder on the USB drive called Boombox.
NOTE: The USB drive can only contain one folder. For example, it cannot be shared with Dashcam.
3. Add .wav and .mp3 audio files to the folder. Although you can add as many files as the USB drive's capacity
allows, you can only select from the first five, as listed alphabetically. File names, of any length, can contain upper
or lower case alpha characters (a-z/A-Z), numbers from 0-9, periods (.), a dashes (-), and underscores (_).
4. Plug the USB drive into a front USB port.
NOTE: For some vehicles manufactured after approximately November 1, 2021, the center console USB ports can
only be used to charge devices. On these vehicles, you must use the USB port inside the glove box.
5. Choose a sound from the USB drive by selecting from the Boombox dropdown menu.
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Uninstall Games
Uninstalling games is useful if you want to free up your vehicle's onboard storage. To uninstall a game, navigate to
Arcade, select the game you wish to uninstall, then touching Uninstall. Once you uninstall a game, you must
download it before you can play the game again.
Gaming Controllers
You can pair Bluetooth Classic gaming controllers to Model 3 by following the same steps as pairing your phone (see
Phone, Calendar, and Web Conferencing on page 92). After pairing, the controller automatically connects to the
vehicle. Once connected, you can use the controller to play select games. Model 3 supports up to two Bluetooth
devices at a time (such as two controllers, or one phone and one controller).
For vehicles manufactured prior to approximately November 1, 2021, you can connect USB-compatible game
controllers to the front USB ports in the vehicle's center console. For vehicles manufactured after approximately
November 1, 2021, you must use the glovebox USB port.
Charging and Energy Consumption
Electric Vehicle Components
High Voltage Components
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1. Air Conditioning Compressor
2. Heat Pump Assembly
3. Front Motor (Dual Motor vehicles only)
4. Cabin Heater
5. High Voltage Battery![]()
6. Service Access Panel for High Voltage Components (Penthouse)
7. Rear Motor
8. High Voltage Lines
9. Charge Port
WARNING: The high voltage system has no user serviceable parts. Do not disassemble, remove or replace high
voltage components, cables or connectors. High voltage cables are typically colored orange for easy
identification.
WARNING: Read and follow all instructions provided on the labels that are attached to Model 3. These labels
are there for your safety.
WARNING: In the unlikely event that a fire occurs, immediately contact your local fire emergency responders.
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Charging Equipment
Charging equipment designed specifically to charge your Model 3 is available from Tesla
.
For information on the charging equipment available for your region, go to http://shop.tesla.com.
• A Wall Connector, which installs in your parking space, is the fastest way to charge your vehicle for daily use.
• A Mobile Connector allows you to plug into most commonly used power outlets. When using the Mobile
Connector, attach the smart adapter (if required) to the Mobile Connector before plugging it in to the power
outlet, and then plug in your vehicle.
• Tesla also offers adapters that allow you to plug into the most commonly used public charging stations in your
region. At a public charge station, first attach the adapter to the station's charging connector and then plug in
your vehicle.
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High Voltage Battery
Information
Model 3 has one of the most sophisticated battery systems in the world. The most important way to preserve the
high voltage Battery
is to LEAVE YOUR VEHICLE PLUGGED IN when you are not using it. This is particularly
important if you are not planning to drive Model 3 for several weeks.
NOTE: When left idle and unplugged, your vehicle periodically uses energy from the Battery for system tests and
recharging the low voltage battery when necessary.
There is no advantage to waiting until the Battery’s level is low before charging. In fact, the Battery performs best
when charged regularly.
NOTE: If you allow the Battery to discharge to 0%, other components may become damaged or require replacement
(for example, the low voltage battery). In these cases, you are responsible for repair and/or transporting expenses.
Discharge-related expenses are not covered by the warranty or under the Roadside Assistance policy.
The peak charging rate of the Battery may decrease slightly after a large number of DC Fast Charging sessions, such
as those at Superchargers. To ensure maximum driving range and Battery safety, the Battery charge rate is
decreased when the Battery is too cold, the Battery’s charge is nearly full, and when the Battery conditions change
with usage and age. These changes in the condition of the Battery are driven by battery physics and may increase
the total Supercharging duration by a few minutes over time. You can minimize the amount of charge time by using
Trip Planner (if available in your market region) to warm the Battery while driving to a Supercharger. See Trip Planner
on page 213 for more information.
Battery Care
Never allow the Battery to fully discharge.
Even when Model 3 is not being driven, its Battery discharges very slowly to power the onboard electronics. The
Battery can discharge at a rate of approximately 1% per day, though the discharge rate may vary depending on
environmental factors (such as cold weather), vehicle configuration, and your selected settings on the touchscreen.
Situations can arise in which you must leave Model 3 unplugged for an extended period of time (for example, at an
airport when traveling). In these situations, keep the 1% in mind to ensure that you leave the Battery with a sufficient
charge level. For example, over a two week period (14 days), the Battery may discharge by approximately 14%.
Discharging the Battery to 0% may result in damage to vehicle components. To protect against a complete
discharge, Model 3 enters a low-power consumption mode when the displayed charge level drops to approximately
0%. In this mode, the Battery stops supporting the onboard electronics and auxiliary low voltage battery. Once this
low-power consumption mode is active, immediately plug in Model 3 to prevent a jump start and low voltage battery
replacement.
NOTE: If Model 3 is unresponsive and does not unlock, open, or charge, the low voltage battery may be discharged.
In this situation, try jump starting the low voltage battery (see Jump Starting on page 302). If the vehicle is still
unresponsive, use the mobile app to schedule a service appointment.
Temperature Limits
For better long-term performance, avoid exposing Model 3 to ambient temperatures above 140° F (60° C) or below
-22° F (-30° C) for more than 24 hours at a time.
Energy Saving Feature
Model 3 has an energy-saving feature that reduces the amount of energy being consumed by the displays when
Model 3 is not in use. On newer vehicles, this feature is automated to provide an optimal level of energy saving.
However, on older vehicles, you can control the amount of energy being consumed by the displays by touching
Controls > Display > Energy Saving. For more information on maximizing range and saving energy, see Getting
Maximum Range on page 232.
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Submerged Vehicle
As with any vehicle, if your Tesla has been exposed to flooding, extreme weather events or has otherwise been
submerged in water (especially in salt water), treat it as if it’s been in an accident and contact your insurance
company for support. Do not attempt to operate the vehicle before Tesla Service has inspected it, but you should
tow or move it away from any structures.
NOTE: Damage caused by water is not covered under warranty.
Battery Warnings and Cautions
WARNING: The high voltage system must be serviced only by a trained technician. Under no circumstances
should you open or tamper with the Battery. Do not disassemble, remove or replace high voltage components,
cables or connectors. High voltage cables are typically colored orange for easy identification.
CAUTION: If the Battery’s charge level falls to 0%, you must plug it in. If you leave it unplugged for an
extended period, it may not be possible to charge or use Model 3 without jump starting or replacing the low
voltage battery. Leaving Model 3 unplugged for an extended period can also result in permanent Battery
damage. If you are unable to charge Model 3 after attempting to jump start the low voltage battery, schedule a
service appointment.
CAUTION: The Battery requires no owner maintenance. Do not remove the coolant filler cap and do not add
fluid. If the touchscreen warns you that the fluid level is low, use the mobile app to schedule a service
appointment..
CAUTION: Do not use the Battery as a stationary power source. Doing so voids the warranty.
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Charging Instructions
Opening the Charge Port
The charge port is located on the left side of Model 3, behind a door that is part of the rear tail light assembly. Park
Model 3 to ensure that the charge cable easily reaches the charge port.
With Model 3 in Park, press and release the button on the Tesla charge cable to open the charge port door.
You can also open the charge port door using any of these methods:
• On the touchscreen, touch Controls and touch the Charge Port icon (lightning bolt).
• On the touchscreen, navigate to Controls > Charging > Open Charge Port.
• Press the bottom of the charge port door when Model 3 is unlocked.
• On the key fob accessory (sold separately), hold down the rear trunk button for 1-2 seconds.
• Use voice commands to open the charge port door (see Voice Commands on page 20). You can also use voice
commands to close the charge port door, and begin or stop charging.
NOTE: The following image is provided for demonstration purposes only. Depending on market region and date of
manufacture, your charge port may be slightly different.
NOTE: The Tesla "T" lights up when you open the charge port door. If you do not insert a charge cable into the
charge port within a few minutes after opening the charge port door, the charge port door closes. If this happens,
use the touchscreen to open the charge port door again.
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NOTE: In extremely cold weather or icy conditions, it is possible that your charge port latch may freeze in place. In
these weather conditions, you can thaw ice on the charge port latch so the charge cable can be removed and
inserted. To do so, turn on the rear defrost, or enable preconditioning using the mobile app. To prevent this from
occurring, use the Schedule settings, available on both the charging and climate control screens, to set a departure
time and enable preconditioning (see Scheduled Charging and Scheduled Departure on page 231).To thaw ice on the
charge port latch so the charge cable can be removed and inserted, enable preconditioning using the mobile app. To
prevent this from occurring, use the Schedule settings, available on both the charging and climate control screens,
to set a departure time and enable preconditioning (see Scheduled Charging and Scheduled Departure on page 231).
CAUTION: Do not try to force the charge port door open.
Plugging In
If desired, use the touchscreen to change the charge limit and the charging current (see Charge Settings on page
228).
To charge at a public charging station, plug the appropriate adapter into the vehicle's charging port, and then
connect the station's charging connector to the adapter. The most commonly used adapter(s) for each market
region are provided. Depending on the charging equipment you are using, you may need to start and stop charging
using a control on the charging equipment.
If you are using the Mobile Connector, plug into the power outlet before plugging in Model 3.
Align the connector to the charge port and insert fully. When the connector is properly inserted, charging begins
automatically after Model 3:
• Engages a latch that holds the connector in place;
• Shifts into Park (if it was in any other drive mode);
• Heats or cools the Battery, if needed. If the Battery requires heating or cooling, you may notice a delay before
charging begins.
NOTE: Whenever Model 3 is plugged in but not actively charging, it draws energy from the charging equipment
instead of using energy stored in the Battery. For example, if you are sitting in Model 3 and using the touchscreen
while parked and plugged in, Model 3 draws energy from the charging equipment instead of the Battery.
In some cases when Model 3 is plugged in but using very little energy, however, it may draw it directly from the
Battery. For example, if you leave Model 3 plugged in for several days without using it, it may gradually draw a small
amount of energy directly from the Battery to support vehicle systems.
Once the Battery discharges enough, it starts charging to reach the limit again. Depending on when you check, the
Battery may not have discharged enough yet to trigger a charge cycle. As a result, it may be slightly under the
charge limit even after being plugged in for a long period. This is normal, and Model 3 will start charging again once
it has discharged enough. Alternatively, to start a new charge cycle manually, unplug and then plug in Model 3.
CAUTION: The connector end of the charge cable can damage the paint if you drop it onto Model 3.
Charge Port Light
• WHITE (OR LIGHT BLUE): The charge port door is open. Model 3 is ready to charge and the connector is not
inserted, or the charge port latch is unlocked and the connector is ready to be removed.
NOTE: If equipped with an early generation charge port, the charge port remains unlocked whenever the vehicle
is not charging and in a cold ambient temperature below 41° F (5° C). In this situation, the charge port light is
white.
• BLUE: The charger is connected, but Model 3 is not charging (such as when scheduled charging is active).
• BLINKING BLUE: Model 3 is communicating with the charger, but has not started charging yet (such as when
your vehicle is preparing to charge).
• BLINKING GREEN: Charging is in progress. As Model 3 approaches a full charge, the frequency of the blinking
slows.
• SOLID GREEN: Charging is complete.
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• SOLID AMBER: The connector is not fully plugged in. Realign the connector to the charge port and insert fully.
• BLINKING AMBER: Model 3 is charging at a reduced current (AC charging only).
• RED: A fault is detected and charging has stopped. Check the touchscreen for an alert.
Charging Status
Charging status displays at the top of the car status screen when the charge port door is open.
1. Time remaining: The estimated time remaining to charge to your set limit (see Charge Settings on page 228).
NOTE: When charging to 100%, the vehicle may continue to charge with low power when charging is displayed as
complete. This is expected operation. Because the added energy beyond this point is low, it is usually not
beneficial to continue charging.
2. Charging: The current power of the charger.
3. Charging rate: The maximum current available from the attached charge cable.
4. Range gained: Estimated increase in driving distance achieved in the charging session.
5. Driving distance: Displays the total estimated driving distance or energy percentage (depending on your display
setting) available.
NOTE: To change how energy units are displayed, touch Controls > Display > Energy Display.
6. Charge status: Charge status messages (such as Supercharging, Scheduled Charging) display here (see
Scheduled Charging and Scheduled Departure on page 231).
During Charging
During charging, the charge port light (the Tesla "T" logo) pulses green, and the touchscreen displays real-time
charging status. The frequency at which the green charge port light pulses slows down as the charge level
approaches full. When charging is complete, the light stops pulsing and is solid green.
NOTE: If Model 3 is locked, the charge port light does not light up.
If the charge port light turns red while charging, a fault is detected. Check the touchscreen for an alert describing
the fault. A fault can occur due to something as common as a power outage. If a power outage occurs, charging
resumes automatically when power is restored.
NOTE: The thermal system may produce steam under certain conditions for vehicles with heat pumps (to determine
if your vehicle has a heat pump, touch Controls > Software > Additional Vehicle Information). For example, odorless
steam can come from the front of your vehicle while charging at a Supercharger in cold temperature. This is normal
and not a cause for concern.
NOTE: It is normal to hear sounds during charging. Particularly at high currents, the refrigerant compressor and fan
operate as needed to keep the Battery cool.
NOTE: Air conditioning performance is generally not affected by charging. However, in some circumstances (for
example, charging at high currents during a particularly warm day), the air coming from the vents may not be as
cool as expected and a message displays on the touchscreen. This is normal and ensures that the Battery stays
within an optimum temperature range while charging to support longevity and optimum performance.
WARNING: Never spray liquid at a high velocity (for example, a pressure washer) towards the charge port
while charging. Doing so can result in serious injury or damage to the vehicle, charging equipment, or property.
Stopping Charging
Stop charging at any time by disconnecting the charge cable or touching Stop Charging on the touchscreen.
NOTE: To prevent unauthorized unplugging of the charge cable, the charge cable latch remains locked and Model 3
must be unlocked or able to recognize your authenticated phone before you can disconnect the charge cable.
NOTE: If equipped with an early generation charge port, the charge port remains unlocked whenever the vehicle is
not charging and in a cold ambient temperature below 41° F (5° C), even when Model 3 is locked.
To disconnect the charge cable:
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1. Press and hold the button on the connector handle to release the latch.
NOTE: You can also release the latch using the lightning icon on the car status overview on the touchscreen or
mobile app, or by pressing and holding the rear trunk button on the key fob.
2. Pull the connector from the charge port. The charge port door automatically closes.
NOTE: You can also close the charge port door using any of these methods:
• On the touchscreen, touch the Charge Port icon (lightning bolt) on the car status overview.
• On the touchscreen, navigate to Controls > Charging > Close Charge Port.
• Use voice commands to close the charge port door (see Voice Commands on page 20).
CAUTION: Never close the charge port door manually. Doing so can cause damage.
To disconnect the charge cable when using an adapter at a public charge station:
1. Unlock Model 3.
2. While holding the public charging handle in one hand and the adapter in the other hand, press and hold the
button on the public charging handle and pull both outwards, removing the handle and adapter at the same time.
NOTE: If the charging station handle separates from the adapter, leaving the adapter in Model 3, use the
touchscreen to unlock the charge port.
3. Press and hold the button on the charging handle again to release the adapter from the public charging handle.
NOTE: The charge port door automatically closes within approximately 10 seconds of removing the connector from
the charge port.
NOTE: You can also close the charge port door using any of these methods:
• On the touchscreen, touch the Charge Port icon (lightning bolt) on the car status overview.
• On the touchscreen, navigate to Controls > Charging > Close Charge Port.
• Use voice commands to close the charge port door (see Voice Commands on page 20).
CAUTION: Never close the charge port door manually. Doing so can cause damage.
CAUTION: Tesla strongly recommends leaving Model 3 plugged in when not in use. This maintains the Battery
at the optimum level of charge.
Charge Settings
Access charge settings by touching Controls > Charging when Model 3 is in Park. You can also touch the battery
icon on the touchscreen to access charge settings.
1. Driving distance: Displays the total estimated driving distance available.
2. Set limit: Adjust the charge slider to the level of charging you want. The setting you choose applies to immediate
and scheduled charging sessions.
NOTE: Refer to the information on the vehicle touchscreen (navigate to Controls > Charging) or the mobile App
(touch the Charging icon) for recommended daily and trip charging limits.
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NOTE: A portion of the battery image may appear blue. This indicates that a small portion of the energy stored in
the battery is not available because the battery is cold. This is normal and no reason for concern. When the
battery warms up, the blue portion no longer displays.
You can further adjust charge settings:
• Charge current at this location: The current automatically sets to the maximum current available from the
attached charge cable, unless it was previously reduced to a lower level. If needed, touch - or + to change the
current (for example, you may want to reduce the current if you are concerned about overloading a domestic
wiring circuit shared by other equipment). It is not possible to set the charging current to a level that exceeds the
maximum available from the attached charge cable. When you change the current, Model 3 remembers the
location. If you charge at the same location, you do not need to change it again.
When charging using the Mobile Connector with domestic outlets, your vehicle may automatically select a default
charge current. Override this default current to a higher setting by customizing Charge Current at this location or
through the mobile app.
• Open Charge Port, Unlock Charge Port and Stop Charging: When not charging, touch Open Charge Port or
Unlock Charge Port to open the charge port door or to unlock the charge cable from the charge port. You can
also touch the lightning icon near the charge port on the car status overview. Use Stop Charging when you are
finished charging.
NOTE: In cold ambient temperatures below 41° F (5° C), the charge port (if equipped with early generation
charge port hardware) remains unlocked whenever the vehicle is not charging.
• Schedule: Depending on the setting you select by touching Switch to Scheduled Departure/Scheduled Charging,
this displays either a departure time for when the vehicle should be preconditioned and/or charged by or a time
to start charging (see Scheduled Charging and Scheduled Departure on page 231).
• Charge on Solar at this location: Through the Tesla mobile app, setup your vehicle with your Tesla Powerwall to
charge from excess solar production. When your vehicle is plugged in at home and Charge on Solar is enabled,
your vehicle charges up to the minimum charge limit from any source and then continues charging on only excess
solar power up to the maximum charge limit. If Scheduled Charging or Scheduled Departure is configured, your
vehicle uses any excess solar and waits until the designated time to charge from any source to the minimum
charge limit. System requirements: Vehicle software 2023.26 or higher, Powerwall software 23.12.10 or higher and
Tesla mobile app 4.22.5 or higher.
• Supercharging: Displays Supercharger usage fees, the location, the time that charging started, and a cost
estimate for the session (see Supercharger Fees on page 229).
NOTE: To reduce congestion at high-usage Supercharger sites, you may be limited to a maximum charge of 80%
when not using Trip Planner (if available in your market region). See Trip Planner on page 213).
Supercharger Fees
When charging at a Tesla Supercharger
, information about the charging session displays at the bottom of the
charging screen. This includes the location, the time that charging started, and a cost estimate for the session. When
you stop Supercharging, the estimated cost of the session displays until a new Supercharging session begins.
NOTE: Estimated cost may not reflect the final cost of the Supercharging session. Final pricing for Supercharging
sessions can be found in your Tesla account.
You are subject to additional fees after charging is complete or, at a busy Supercharger location, after your vehicle
has reached the congestion limit. Superchargers are designed for fast charging, and these fees encourage drivers to
move their vehicles when charging is complete. The rate structure for each site, including whether idle or congestion
fees apply, can be found on the site’s popup on the touchscreen (see Charging Locations on page 211) or in the Tesla
mobile app.
• Idle fees apply when half or more of the Superchargers at a site are occupied, and begin accruing when the
vehicle reaches its charge limit. The Tesla mobile app notifies you when charging is almost complete, and again
when charging is complete. Additional notifications are sent if idle fees are incurred. Idle fees are waived if you
move your vehicle within five minutes of when charging completed.
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• United States only: Congestion fees apply at select Supercharger locations that are often busy. Congestion fees
accrue when the station is at capacity and the vehicle’s battery charge level is above the congestion limit. Fees
are waived for the first five minutes, and then billed until the vehicle is moved.
Log into your Tesla account to view fees and details about Supercharger sessions, set up a payment method, and
make payments. Once a payment method is saved, fees are automatically paid from your account.
Charging Best Practices
• Avoid allowing the Battery to get too low (the Battery icon turns yellow when the capacity remaining in the
Battery drops to 20% or below).
• Refer to the information on the vehicle touchscreen (navigate to Controls > Charging) or the mobile App (touch
the Charging icon) for recommended daily and trip charging limits.
Manually Releasing Charge Cable
If the usual methods for releasing a charge cable from the charge port (using the charge handle release button,
touchscreen, or mobile app) do not work, try pressing and holding down the rear trunk button on the key fob
accessory (if equipped) for 1-2 seconds. If it still doesn't release, carefully follow these steps:
1. Ensure that Model 3 is not actively charging by displaying the charging screen on the touchscreen. If necessary,
touch Stop Charging.
2. Open the rear trunk.
3. Pull the charge port's release cable downwards to unlatch the charge cable.
WARNING: Do not pull the release cable while simultaneously attempting to remove the charge cable from
the charge port. Always pull the release cable before attempting to remove the charge cable. Failure to
follow these instructions can result in electric shock and serious injury.
NOTE: The release cable may be recessed within the opening of the trim.
4. Pull the charge cable from the charge port.
CAUTION: Use the release cable only in situations where you can not release the charge cable using the usual
methods. Continuous use can damage the release cable or charging equipment.
WARNING: Do not perform this procedure when your vehicle is charging, or if any orange high voltage
conductors are exposed. Failure to follow these instructions can result in electric shock and serious injury or
damage to the vehicle. If you are uncertain as to how to safely perform this procedure, contact your nearest
Service Center.
230
Owners Manual
Scheduled Charging and Scheduled Departure
Toggle between Scheduled Departure and Scheduled Charging by touching Controls > Charging > Switch to
Scheduled Charging/Scheduled Departure when Model 3 is in Park.
NOTE: Scheduled Charging/Scheduled Departure settings are also available on the Climate Controls screen and in
the Tesla mobile app.
Think of Scheduled Charging as "When do I want charging to start?" and think of Scheduled Departure Off-Peak
Charging which is "When do I want charging to be complete?"
Scheduled Charging can be used together with Scheduled Departure Preconditioning but not with Scheduled
Departure Off-Peak Charging.
Scheduled Charging/Scheduled Departure settings are automatically saved for each location.
NOTE: If you plug in Model 3 with both Off-Peak Charging and Scheduled Charging deselected, your vehicle
charges immediately.
Using Scheduled Charging
Use Scheduled Charging to specify a daily time in which you want Model 3 to start charging.
With Scheduled Charging selected, enable the feature then set a daily time to start charging.
NOTE: Scheduled Charging starts charging immediately if Model 3 is plugged in up to six hours after the scheduled
start time. However, if Model 3 is plugged in after six hours of the scheduled charging time, charging may not start
until the scheduled time on the next day.
Using Scheduled Departure
Use Scheduled Departure to set a daily time when you want Model 3 to be ready to drive. Model 3 automatically
calculates when it needs to start preconditioning and/or charging. This ensures that charging is complete and/or the
cabin climate and Battery are preconditioned by your departure time.
When Scheduled Departure is displayed, touch Schedule to set a daily time when you want Model 3 to be ready to
drive. Specify a time, then touch Settings to enable one or both of the following departure features. When plugging
in with Off-Peak Charging enabled, the vehicle briefly draws power (you may hear clicking) to calculate the
necessary charging start time.
After you’ve specified your desired settings, touch Set. The touchscreen displays your scheduled departure time.
• Preconditioning warms the Battery for improved performance and ensures a comfortable cabin climate at your
set departure time.
NOTE: When Model 3 is not plugged in, preconditioning operates but only when the Battery's charge level is
above 20%.
• Off-Peak Charging delays charging and automatically starts charging in order to finish before your scheduled
departure time while also ensuring to charge the Battery during off-peak hours to reduce energy costs. Touch
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TSB/Document ID: ManualF
Replacement Service Bulletin Number:
MFR Communication Date: 2023-12-15
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
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