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NHTSA ID Number: 10250485

Manufacturer Communication Number: ManualE

TSB/Document Date: 2024-02-20


Summary

TeslaeBay logo does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for Model Y vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.


Battery. For example, if you leave Model Y plugged in for several days without using it, it may gradually draw a small
amount of energy directly from the Battery to support vehicle systems.
Once the Battery discharges enough, it starts charging to reach the limit again. Depending on when you check, the
Battery may not have discharged enough yet to trigger a charge cycle. As a result, it may be slightly under the
charge limit even after being plugged in for a long period. This is normal, and Model Y will start charging again once
it has discharged enough. Alternatively, to start a new charge cycle manually, unplug and then plug in Model Y.
CAUTION: The connector end of the charge cable can damage the paint if you drop it onto Model Y.
Charge Port Light

• WHITE (OR LIGHT BLUE): The charge port door is open. Model Y is ready to charge and the connector is not
inserted, or the charge port latch is unlocked and the connector is ready to be removed.
• BLUE: The charger is connected, but Model Y is not charging (such as when scheduled charging is active).
• BLINKING BLUE: Model Y is communicating with the charger, but has not started charging yet (such as when
your vehicle is preparing to charge).
• BLINKING GREEN: Charging is in progress. As Model Y approaches a full charge, the frequency of the blinking
slows.
• SOLID GREEN: Charging is complete.
• SOLID AMBER: The connector is not fully plugged in. Realign the connector to the charge port and insert fully.
• BLINKING AMBER: Model Y is charging at a reduced current (AC charging only).
• RED: A fault is detected and charging has stopped. Check the touchscreen for an alert.

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Charging Status
Charging status displays at the top of the car status screen when the charge port door is open.
1. Time remaining: The estimated time remaining to charge to your set limit (see Charge Settings on page 213).
NOTE: When charging to 100%, the vehicle may continue to charge with low power when charging is displayed as
complete. This is expected operation. Because the added energy beyond this point is low, it is usually not
beneficial to continue charging.
2. Charging: The current power of the charger.
3. Charging rate: The maximum current available from the attached charge cable.
4. Range gained: Estimated increase in driving distance achieved in the charging session.
5. Driving distance: Displays the total estimated driving distance or energy percentage (depending on your display
setting) available.
NOTE: To change how energy units are displayed, touch Controls > Display > Energy Display.
6. Charge status: Charge status messages (such as Supercharging, Scheduled Charging) display here (see
Scheduled Charging and Scheduled Departure on page 216).
During Charging
During charging, the charge port light (the TeslaeBay logo "T" logo) pulses green, and the touchscreen displays real-time
charging status. The frequency at which the green charge port light pulses slows down as the charge level
approaches full. When charging is complete, the light stops pulsing and is solid green.
NOTE: If Model Y is locked, the charge port light does not light up.
If the charge port light turns red while charging, a fault is detected. Check the touchscreen for an alert describing
the fault. A fault can occur due to something as common as a power outage. If a power outage occurs, charging
resumes automatically when power is restored.
NOTE: The thermal system may produce steam under certain conditions. For example, odorless steam can come
from the front of your vehicle while charging at a Supercharger in cold temperature. This is normal and not a cause
for concern.
NOTE: It is normal to hear sounds during charging. Particularly at high currents, the refrigerant compressor and fan
operate as needed to keep the Battery cool.
NOTE: Air conditioning performance is generally not affected by charging. However, in some circumstances (for
example, charging at high currents during a particularly warm day), the air coming from the vents may not be as
cool as expected and a message displays on the touchscreen. This is normal and ensures that the Battery stays
within an optimum temperature range while charging to support longevity and optimum performance.
WARNING: Never spray liquid at a high velocity (for example, a pressure washer) towards the charge port
while charging. Doing so can result in serious injury or damage to the vehicle, charging equipment, or property.
Stopping Charging
Stop charging at any time by disconnecting the charge cable or touching Stop Charging on the touchscreen.
NOTE: To prevent unauthorized unplugging of the charge cable, the charge cable latch remains locked and Model Y
must be unlocked or able to recognize your authenticated phone before you can disconnect the charge cable.
To disconnect the charge cable:
1. Press and hold the button on the connector handle to release the latch.
NOTE: You can also release the latch using the lightning icon on the car status overview on the touchscreen or
mobile app, or by pressing and holding the rear trunk button on the key fob.
2. Pull the connector from the charge port. The charge port door automatically closes.
To disconnect the charge cable when using an adapter at a public charge station:

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1. Unlock Model Y.
2. While holding the public charging handle in one hand and the adapter in the other hand, press and hold the
button on the public charging handle and pull both outwards, removing the handle and adapter at the same time.
NOTE: If the charging station handle separates from the adapter, leaving the adapter in Model Y, use the
touchscreen to unlock the charge port.
3. Press and hold the button on the charging handle again to release the adapter from the public charging handle.
NOTE: The charge port door automatically closes within approximately 10 seconds of removing the connector from
the charge port.
CAUTION: TeslaeBay logo strongly recommends leaving Model Y plugged in when not in use. This maintains the Battery
at the optimum level of charge.
CAUTION: Model Y does not shift out of Park if the charge port is unable to determine whether a charging
cable is plugged in. Ensure the charging cable is unplugged and follow the instructions on the touchscreen to
proceed (see Park on page 89).
Charge Settings
Access charge settings by touching Controls > Charging when Model Y is in Park. You can also touch the battery
icon on the touchscreen to access charge settings.

1. Driving distance: Displays the total estimated driving distance available.
2. Set limit: Adjust the charge slider to the level of charging you want. The setting you choose applies to immediate
and scheduled charging sessions.
NOTE: Refer to the information on the vehicle touchscreen (navigate to Controls > Charging) or the mobile App
(touch the Charging icon) for recommended daily and trip charging limits.
NOTE: A portion of the battery image may appear blue. This indicates that a small portion of the energy stored in
the battery is not available because the battery is cold. This is normal and no reason for concern. When the
battery warms up, the blue portion no longer displays.
You can further adjust charge settings:
• Charge current at this location: The current automatically sets to the maximum current available from the
attached charge cable, unless it was previously reduced to a lower level. If needed, touch - or + to change the
current (for example, you may want to reduce the current if you are concerned about overloading a domestic
wiring circuit shared by other equipment). It is not possible to set the charging current to a level that exceeds the
maximum available from the attached charge cable. When you change the current, Model Y remembers the
location. If you charge at the same location, you do not need to change it again.
When charging using the Mobile Connector with domestic outlets, your vehicle may automatically select a default
charge current. Override this default current to a higher setting by customizing Charge Current at this location or
through the mobile app.
• Open Charge Port, Unlock Charge Port and Stop Charging: When not charging, touch Open Charge Port or
Unlock Charge Port to open the charge port door or to unlock the charge cable from the charge port. You can
also touch the lightning icon near the charge port on the car status overview. Use Stop Charging when you are
finished charging.

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• Schedule: Depending on the setting you select by touching Switch to Scheduled Departure/Scheduled Charging,
this displays either a departure time for when the vehicle should be preconditioned and/or charged by or a time
to start charging (see Scheduled Charging and Scheduled Departure on page 216).
• Charge on Solar at this location: Through the TeslaeBay logo mobile app, setup your vehicle with your TeslaeBay logo Powerwall to
charge from excess solar production. When your vehicle is plugged in at home and Charge on Solar is enabled,
your vehicle charges up to the minimum charge limit from any source and then continues charging on only excess
solar power up to the maximum charge limit. If Scheduled Charging or Scheduled Departure is configured, your
vehicle uses any excess solar and waits until the designated time to charge from any source to the minimum
charge limit. System requirements: Vehicle software 2023.26 or higher, Powerwall software 23.12.10 or higher and
Tesla mobile app 4.22.5 or higher.
• Supercharging: Displays supercharger usage fees, the location, the time that charging started, and a cost
estimate for the session (see Supercharger Usage Fees and Idle Fees on page 214).
NOTE: To reduce congestion at high-usage supercharger sites, you may be limited to a maximum charge of 80%
when not using Trip Planner (if available in your market region). See Trip Planner on page 198).
Supercharger Usage Fees and Idle Fees
When charging at a Tesla superchargereBay logo, information about the charging session displays at the bottom of the
charging screen. This includes the location, the time that charging started, and a cost estimate for the session. When
you stop supercharging, the estimated cost of the session displays until a new supercharging session begins.
NOTE: Estimated cost may not reflect the final cost of the supercharging session. Final pricing for supercharging
sessions can be found in your Tesla account.
When charging at a Tesla superchargereBay logo, you are subject to idle fees. Idle fees are designed to encourage drivers to
move their vehicle from the Supercharger when charging is complete. Idle fees are in effect only when half or more
of the Superchargers at a site are occupied. The Tesla mobile app notifies you when charging is almost complete,
and again when charging is complete. Additional notifications are sent if idle fees are incurred. Idle fees are waived if
you move your vehicle within five minutes of when charging completed.
Log into your Tesla account to view fees and details about Supercharger sessions, set up a payment method, and
make payments. Once a payment method is saved, fees are automatically paid from your account.
Charging Best Practices
• Avoid allowing the Battery to get too low (the Battery icon turns yellow when the capacity remaining in the
Battery drops to 20% or below).
• Refer to the information on the vehicle touchscreen (navigate to Controls > Charging) or the mobile App (touch
the Charging icon) for recommended daily and trip charging limits.
Manually Releasing Charge Cable
If the usual methods for releasing a charge cable from the charge port (using the charge handle release button,
touchscreen, or mobile app) do not work, try pressing and holding down the rear trunk button on the key fob
accessory (if equipped) for 1-2 seconds. If it still doesn't release, carefully follow these steps:
1. Ensure that Model Y is not actively charging by displaying the charging screen on the touchscreen. If necessary,
touch Stop Charging.
2. Open the rear trunk.
3. Pull the charge port's release cable downwards to unlatch the charge cable.
WARNING: Do not pull the release cable while simultaneously attempting to remove the charge cable from
the charge port. Always pull the release cable before attempting to remove the charge cable. Failure to
follow these instructions can result in electric shock and serious injury.

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NOTE: The release cable may be recessed within the opening of the trim.
4. Pull the charge cable from the charge port.
CAUTION: Use the release cable only in situations where you can not release the charge cable using the usual
methods. Continuous use can damage the release cable or charging equipment.
WARNING: Do not perform this procedure when your vehicle is charging, or if any orange high voltage
conductors are exposed. Failure to follow these instructions can result in electric shock and serious injury or
damage to the vehicle. If you are uncertain as to how to safely perform this procedure, contact your nearest
Service Center.

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Scheduled Charging and Scheduled Departure
Toggle between Scheduled Departure and Scheduled Charging by touching Controls > Charging > Switch to
Scheduled Charging/Scheduled Departure when Model Y is in Park.
NOTE: Scheduled Charging/Scheduled Departure settings are also available on the Climate Controls screen and in
the Tesla mobile app.
Think of Scheduled Charging as "When do I want charging to start?" and think of Scheduled Departure Off-Peak
Charging which is "When do I want charging to be complete?"
Scheduled Charging can be used together with Scheduled Departure Preconditioning but not with Scheduled
Departure Off-Peak Charging.
Scheduled Charging/Scheduled Departure settings are automatically saved for each location.
NOTE: If you plug in Model Y with both Off-Peak Charging and Scheduled Charging deselected, your vehicle
charges immediately.
Using Scheduled Charging
Use Scheduled Charging to specify a daily time in which you want Model Y to start charging.
With Scheduled Charging selected, enable the feature then set a daily time to start charging.
NOTE: Scheduled Charging starts charging immediately if Model Y is plugged in up to six hours after the scheduled
start time. However, if Model Y is plugged in after six hours of the scheduled charging time, charging may not start
until the scheduled time on the next day.
Using Scheduled Departure
Use Scheduled Departure to set a daily time when you want Model Y to be ready to drive. Model Y automatically
calculates when it needs to start preconditioning and/or charging. This ensures that charging is complete and/or the
cabin climate and Battery are preconditioned by your departure time.
When Scheduled Departure is displayed, touch Schedule to set a daily time when you want Model Y to be ready to
drive. Specify a time, then touch Settings to enable one or both of the following departure features. When plugging
in with Off-Peak Charging enabled, the vehicle briefly draws power (you may hear clicking) to calculate the
necessary charging start time.
After you’ve specified your desired settings, touch Set. The touchscreen displays your scheduled departure time.
• Preconditioning warms the Battery for improved performance and ensures a comfortable cabin climate at your
set departure time.
NOTE: When Model Y is not plugged in, preconditioning operates but only when the Battery's charge level is
above 20%.
• Off-Peak Charging delays charging and automatically starts charging in order to finish before your scheduled
departure time while also ensuring to charge the Battery during off-peak hours to reduce energy costs. Touch
Change Off-Peak Hours to customize the time when off-peak utility rates end.
NOTE: Choosing Off-Peak Charging can reduce energy costs even in market regions where off-peak utility rates
are not applicable. For example, if charging starts as soon as you plug in, charging may complete much sooner.
This causes the Battery to cool down to ambient temperatures and requires energy to warm it back up by your
departure time. Therefore, even if off-peak utility rates are not applicable to you, it is recommended that you set
Off-Peak Hours to the same time as your departure time in order to reduce energy consumption.
NOTE: If there is not enough time to reach the charge limit, charging starts immediately in order to charge as
much as possible.
NOTE: Once charging has started and there is not enough time to complete charging during off-peak hours,
charging continues until the charge limit is reached.
You can limit Preconditioning and Off-Peak Charging to weekdays only.
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Getting Maximum Range
Factors Affecting Energy Consumption
While driving:
• Elevated driving speed.
• Environmental conditions such as cold or hot weather and wind.
• Using climate controls to heat or cool the cabin.
• Uphill travel: Driving uphill requires more energy and depletes range at a faster rate. However, driving downhill
allows your vehicle to regain a portion of its expended energy through regenerative braking (see Regenerative
Braking on page 98).
• Short trips or stop-and-go traffic: It takes energy to bring the cabin and Battery to a specified temperature when
starting the vehicle. You may see a higher average consumption when the vehicle is used for very short trips or in
heavy traffic.
• Heavy cargo load.
Windows rolled down.
Wheels and tires not maintained.
• Customized settings or third-party accessories (roof or trunk racks, third-party wheels).
While parked and not plugged in to a charger:
• Preconditioning the cabin or using climate controls.
• Summon.
• Vehicle infotainment and climate controls system.
• Sentry mode.
• Tesla or third-party mobile app requests.
Tips to Maximize Range
You can maximize your driving range using the same driving habits you use to conserve fuel in a gasoline-powered
vehicle. To achieve maximum range:
• Slow down your driving and avoid frequent and rapid acceleration. Consider using Chill Mode (touch Controls >
Pedals & Steering > Acceleration) and Speed Assist (see Speed Assist on page 172) to assist in controlling your
acceleration and speed.
• If safe to do so, modulate the accelerator pedal instead of using the brake pedal when gradually slowing down.
Whenever Model Y is moving and you are not pressing the accelerator pedal, regenerative braking slows down
the vehicle and feeds surplus energy back to the Battery (see Regenerative Braking on page 98).
• Limit the use of resources such as heating and air conditioning. Using seat and steering wheel heaters (if
equipped) to keep warm is more efficient than heating the cabin using climate controls.
• With your vehicle plugged in, use the mobile app to precondition your vehicle to ensure the cabin is at a
comfortable temperature and windows are defrosted (if needed) before your drive by touching Climate > On and
customizing your preferences (see Mobile App on page 69).
• Touch Schedule, available on both the charging and climate control screens, to set a time when you want your
vehicle to be ready to drive (see Scheduled Charging and Scheduled Departure on page 216).
• Set Stopping Mode to Hold to gain the benefit of regenerative braking at low driving speeds (see Stopping Mode
on page 99).
• Ensure the wheels are aligned to specification, the tires are kept at the recommended inflation pressures (see Tire
Care and Maintenance on page 233), and are rotated when needed (see Maintenance Service Intervals on page
221).
• Install aero covers (if equipped) to reduce wind resistance (see Removing and Installing Aero Covers on page
236).
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• Lighten your load by removing any unnecessary cargo.
• Fully raise all windows.
• Features such as Sentry Mode and Cabin Overheat Protection can impact range. Disable features when not
needed.
• To prevent an excessive amount of energy consumption while the vehicle is idle, keep the vehicle plugged in
when not in use.
It is normal for estimated range to decrease slightly over the first few months before leveling off. Over time, you may
see a gradual, but natural, decrease in range at full charge – this depends on factors such as the mileage and age of
the Battery. Your Model Y will inform you in the unlikely event a hardware issue is causing excessive Battery or range
degradation.
The power meter on the touchscreen provides feedback on energy usage.
Range Assurance
The driving range displayed in Model Y is an estimate of the remaining battery energy based on EPA-rated
consumption. It may not account for your personal driving patterns or external conditions. The displayed range on
the touchscreen may decrease faster than the actual distance driven. To view estimated range based on your recent
energy consumption, open the Energy app to display the graph.
NOTE: Rated driving range is based on EPA-rated consumption in the United States, which deviates from tests
advertised and performed in other jurisdictions.
Model Y helps protect you against running out of energy. Your vehicle continuously monitors its energy level and
proximity to known charging locations.
Touch Chargers in the Navigation search bar to toggle between types of chargers, including
Superchargers and destination charging sites.

When you are at risk of driving beyond the range of known charging locations, the touchscreen displays a message
giving you the opportunity to display a list of charging locations that are within range. When you select a charging
location from the list, Model Y provides navigation instructions and the turn-by-turn direction list displays the
predicted amount of energy that will remain when you arrive at the charging destination.
Trip Planner (if available in your market region) routes you through Supercharger locations to minimize the amount
of time you spend charging and driving. To enable, touch Controls > Navigation > Trip Planner (see Trip Planner on
page 198).
Energy App
The Energy app provides a visual representation of your vehicle's real-time and projected energy usage.

1. Locate the Energy app in the bottom bar by touching the app launcher (the three dots).
2. Touch to open the Energy app and choose from the different tabs. The energy chart's colored line
represents your actual driving energy consumption whereas the gray line represents predicted
usage.
NOTE: You can customize the chart values by touching Controls > Display > Energy Display.

• Drive: Monitor the amount of energy being used while driving. You can track the real-time energy consumption
broken down by categories, compare against different baseline projections, and view range tips tailored to your
drive to understand how to improve energy efficiency.
1. Choose Trip while navigating to a destination to compare the actual usage against the estimated projection.

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2. Choose Rated to compare the actual energy or range usage against the estimated driving distance (or energy)
available.
3. Choose between Current Drive to view data from your current drive or Since Last Charged to include data
since the vehicle was last charged.
4. View Range Tips to understand impacts on battery consumption and suggestions to maximize range and
efficiency.
• Park: Monitors the amount of energy lost while Model Y is parked.
1. Choose between Since Last Drive or Since Last Charge.
2. View how much idle energy has been consumed while your vehicle is parked and suggestions to decrease
energy loss.
• Consumption: Display how much energy Model Y has consumed over the past 5, 15 or 30 miles (10, 25 or 50 km).
1. Touch Instant Range to adjust the projected range estimation. Instant Range uses only the latest few data
points to estimate the projected range.
2. Touch Average Range to use the past 5, 15 or 30 miles (10, 25 or 50 km) of energy consumption to provide a
more accurate projected range.

Maintenance

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Software Updates
Loading New Software
Tesla updates your vehicle's software wirelessly, constantly providing new features. Tesla recommends you install
software updates at the earliest opportunity on your vehicle. To ensure the fastest and most reliable delivery of
software updates, leave Wi-Fi turned on and connected whenever possible. In most cases, your vehicle must be
connected to Wi-Fi to start an update (see Wi-Fi on page 72).
Software updates are not performed when the following features are active:
• Keep Climate On, Dog Mode, or Camp Mode
• Sentry Mode
NOTE: On an as-needed basis, Tesla also sends software updates using a cellular connection.
WARNING: Do not attempt to use the vehicle while the software is being updated. Vehicle functions, including
some safety systems, may be limited or disabled when a software update is in progress and you could damage
the vehicle.
When a software update is available, a yellow clock icon appears at the top of the Controls screen. There are three
ways you can install software updates:
• Touch the yellow clock icon to display the scheduling screen, which prompts you to select a time to install the
update (Set For This Time) or install it now (Install Now). Once scheduled, the yellow clock icon changes to a
white clock icon until the update begins. At any time before the update begins, you can touch this clock icon to
reschedule the update.
• Touch Controls > Software to determine if an update is available for your vehicle. If available, touch Software
Update Available to navigate to the scheduling screen, as mentioned above.
• Start updates using the Tesla mobile app.
NOTE: Some software updates can take up to three hours to complete. Model Y must be in Park while the software is
being updated. To ensure the fastest and most reliable delivery of software updates, leave the Wi-Fi turned on and
connected whenever possible (see Wi-Fi on page 72).
There are two phases to a software update:
• Download phase: During this phase, the new update is sent wirelessly to the vehicle. If a software update is
available but cannot be downloaded because the vehicle is not connected to Wi-Fi, the top of the touchscreen
displays a yellow download icon. The next time the vehicle connects to Wi-Fi, the download occurs automatically.
When the download is in progress, the download icon turns green. Although you can drive while the software
update is downloaded, doing so can interrupt the download if your vehicle loses the Wi-Fi connection. When the
software update is fully downloaded and ready to install, a yellow clock icon displays at the top of the
touchscreen.
• Install phase: During the install phase, you cannot drive. If plugged in, your vehicle will stop charging until the
installation is complete. To start the install phase, touch the yellow clock icon at the top of the touchscreen. Touch
Install Now to begin the installation immediately or touch Set For This Time to choose a start time for the
installation. If you schedule the software update to install at a future time, the yellow clock icon changes to a
white clock icon until the installation begins. At any time before the update installs, you can touch this clock icon
to reschedule.
NOTE: Software updates will not install if Keep, Dog, or Camp mode are enabled (see Keep Climate On, Dog, and
Camp on page 184).
Software Update Preferences
Tesla determines how, when, and where to send updates to vehicles based on various factors unique to each release.
You can choose how quickly and often you receive software updates. To change your preference, touch Controls >
Software > Software Update Preferences and choose either of these options:

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• Standard: Receive software updates using the normal rollout timeframe for your region and vehicle configuration.
When a software release is made available it has generally been running on other customer vehicles for a period
of time.
• Advanced: Receive the latest software updates for your region and vehicle configuration at the earliest
opportunity they are available. Keep in mind that although you receive updates at the earliest opportunity, you
may not be in the first group of Tesla owners to receive the update. Choosing Advanced does not enroll your
vehicle in Tesla's early access program.
NOTE: Tesla does not update software upon request for those wanting to receive the latest features and
improvements. Selecting Advanced and consistently connecting to Wi-Fi (see Wi-Fi on page 72) is the best way to
receive the latest software updates.
NOTE: The software update screen persists until you install the update. You must install a software update as soon it
becomes available. Any harm resulting from failure to install a software update is not covered by the vehicle’s
warranty. Failure or refusal to install updates can cause some vehicle features to become inaccessible, digital media
devices to become incompatible.
NOTE: Tesla may update or reinstall your vehicle's software as part of the normal diagnostic, repair, and maintenance
process within Service.
NOTE: Reverting to a previous software version is not possible.
If the touchscreen displays a message indicating that a software update was not successfully completed, contact
Tesla.
Charging
If Model Y is charging when the software update begins, charging stops. Charging resumes automatically when the
software update is complete. If you are driving Model Y at the scheduled update time, the update is canceled and
must be rescheduled.
Viewing Release Notes
When a software update is complete, read the release notes displayed on the touchscreen to learn about changes or
new features. To display release notes about the current version of your vehicle's software at any time, touch
Controls > Software > Release Notes.
Tesla strongly recommends reading all release notes. They may contain important safety information or operating
instructions for your Model Y.

Maintenance Service Intervals
Service Intervals
Your vehicle should generally be serviced on an as-needed basis. However, Tesla recommends the following
maintenance items and intervals, as applicable to your vehicle, to ensure continued reliability and efficiency of your
Model Y.
For more do-it-yourself maintenance procedures and information, see https://www.tesla.com/support/do-ityourself-guides.
For more information on vehicle alerts, see Troubleshooting Alerts on page 292.
Brake fluid health check every 2 years (replace if necessary) or, if the vehicle is used for towing, replace the brake
fluid every 2 years.
A/C desiccant bag replacement every 4 years.
• Cabin air filter replacement every 2 years (or 3 years for HEPA and carbon filters, if equipped).
• HEPA filter replacement every 3 years
• Clean and lubricate brake calipers every year or 12,500 miles (20,000 km) if in an area where roads are salted
during winter
• Rotate tires every 6,250 miles (10,000 km) or if tread depth difference is 2/32 in (1.5 mm) or greater, whichever
comes first

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NOTE: Any damage caused by opening the Battery coolant reservoir is excluded from the warranty.
NOTE: The above intervals are based on typical driving behaviors and scenarios. However, Model Y should generally
be serviced on an as-needed basis; depending on various circumstances such as driving behavior, usage,
environmental conditions, etc., the above maintenance items may need to be replaced more or less frequently than
specified. Additionally, the above list should not be considered comprehensive and does not include consumable
parts such as windshield wipers, brake pads, low voltage lead-acid battery (if applicable), etc.
NOTE: Damages or failures caused by maintenance or repairs performed by non-Tesla certified technicians are not
covered by the warranty.
Schedule Service
Scheduling a service visit through the mobile app is easy. After touching Schedule Service, select the type of service
needed and follow the directions in the mobile app. Provide as much detail as possible, such as:
• Photos, sound recordings, or videos.
• Date(s), time(s), and time zone when the issue occurred.
• Country of use and location.
• Approximate speed the vehicle was traveling (if applicable).
• Environmental conditions (rain, snow, cold, etc.).
• Road name and type of road (if applicable).
• Quality of lane markings (if applicable).
• Applicable vehicle settings.
• Identifiable symptoms.
Visit https://www.tesla.com/support/service-visits for more information on scheduling service.
Daily Checks
• Check the Battery’s charge level, displayed on the touchscreen or mobile app.
• Check the condition and pressure of each tire (see Tire Care and Maintenance on page 233).
• Check that all exterior lights, horn, turn signals, and wipers and washers are working.
• Check for any unexpected indicator lights or vehicle alerts on the touchscreen.
• Check the operation of the brakes, including the parking brake.
• Check the operation of the seat belts (see Seat Belts on page 62).
• Look for abnormal fluid deposits underneath Model Y that might indicate a leak. It is normal for a small pool of
water to form (caused by the air conditioning system’s dehumidifying process).
• Look around the exterior of Model Y and immediately remove any corrosive substances (such as bird droppings,
tree resin, tar spots, dead insects, industrial fallout, etc.) to prevent damage to the paint (see Cleaning on page
242).
Weekly Checks
• During wet weather, clean Autopilot cameras weekly (see Cleaning a Camera on page 243). Otherwise, clean
them monthly during dry weather.
Monthly Checks
• Check windshield washer fluid level and top up if necessary (see Topping Up Windshield Washer Fluid on page
247).
• Check that the air conditioning system is operating correctly (see Operating Climate Controls on page 182).

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NOTE: In addition to cooling the interior, the air conditioning compressor also cools the Battery. Therefore, in hot
weather, the air conditioning compressor can turn on even if you turned it off. This is normal because the system’s
priority is to cool the Battery to ensure it stays within an optimum temperature range to support longevity and
optimum performance. Also, even when not in use, you may hear Model Y emit a whining noise or the sound of
water circulating. These sounds are normal and occur when the internal cooling systems turn on to support various
vehicle functions, such as maintaining the low voltage battery and balancing the temperature of the high voltage
Battery.
WARNING: Contact Tesla immediately if you notice any significant or sudden drop in fluid levels or uneven tire
wear.
Fluid Replacement Intervals
Battery coolant and brake fluid levels should only be checked by Tesla or a professional automotive repair shop.
Specific service information is available in the Service Manual.
• Battery coolant: Your Battery coolant does not need to be replaced for the life of your vehicle under most
circumstances.
NOTE: Any damage caused by opening the Battery coolant reservoir is excluded from the warranty.
Brake fluid: Do not top up your brake fluid.
Software
Updating software is important to ensure proper operation and longevity of your vehicle's components. You must
install a software update at the earliest opportunity. See Software Updates on page 220.
Tesla may update or reinstall your vehicle's software as part of the normal diagnostic, repair, and maintenance
process within Service.
High Voltage Safety
Your Model Y has been designed and built with safety as a priority. However, be aware of these precautions to
protect yourself from the risk of injury inherent in all high-voltage systems:
• Read and follow all instructions provided on the labels that are attached to Model Y. These labels are there for
your safety.
• The high voltage system has no user-serviceable parts. Do not disassemble, remove or replace high voltage
components, cables or connectors. High voltage cables are colored orange for easy identification.
• If a collision occurs, do not touch any high voltage wiring, connectors, or components connected to the wiring.
• In the unlikely event that a fire occurs, immediately contact your local fire emergency responders.
WARNING: Always disconnect the charge cable before working underneath Model Y, even if charging is not in
progress.
WARNING: Keep your hands and clothing away from cooling fans. Some fans operate even when Model Y is
powered off.
WARNING: Some fluids (battery acid, Battery coolant, brake fluid, windshield washer additives, etc.) used in
vehicles are poisonous and should not be inhaled, swallowed, or brought into contact with open wounds. For
your safety, always read and follow instructions printed on fluid containers.
Replacing the Low Voltage Lead-Acid Battery
This procedure is intended for vehicles in North America only.
CAUTION: To avoid damage that is not covered by the warranty, replace your low voltage lead-acid battery
with the same type of battery. The low voltage lead-acid battery for North American vehicles is AtlasBX /
Hankook 85B24LS 12V 45Ah. You can purchase a new lead-acid low voltage battery that is compatible with
your vehicle from your local service center.
Perform the following procedure to replace the lead-acid low voltage battery. Wear appropriate personal protection
equipment (such as safety glasses, leather gloves when handling the lead-acid battery, etc.).

223

Owners Manual
Removal:
1. Prepare the vehicle to remove the low voltage lead-acid battery:
a. Ensure the vehicle is in Park.
b. Lower all windows.
c. Open the front trunk.
d. Leave a door propped open so you can get back into the vehicle if needed.
e. Disconnect the charge cable from the charge port.
2. In the front trunk, remove the vehicle’s underhood apron by inserting a small, non-marring flat tool or your fingers
underneath the panel. Pull up to loosen the clips and set the underhood apron aside.

3. If equipped, remove the HEPA filter:
a. Using a 10mm socket, remove the bolt that attaches the washer fluid reservoir neck to the underhood storage
unit.

b. Remove the washer tank neck from the vehicle. If the windshield washer reservoir is full, some washer fluid
may leak out.
NOTE: You do not need to remove the hose from the neck.

224

Owners Manual

c. With a 10mm socket, remove the bolts (x2) that attach the HEPA filter assembly to the vehicle.

d. Remove the HEPA filter assembly from the vehicle by tilting the rear edge of the filter assembly up past the
brake fluid reservoir. Lift the filter assembly out of the vehicle, taking care not to bump into or damage other
components.

4. Power off the vehicle by navigating to Controls > Safety > Power Off on the touchscreen.
5. Disconnect the first responder loop by sliding the red locking tab toward you and pressing the black tab.

225

Owners Manual

6. With a 10mm socket, loosen the nut that secures the negative (-) terminal clamp to the negative (-) post on the
lead-acid battery. Release the terminal clamp from the negative (-) post.

7. With a 10mm socket, release the terminal cover and loosen the nut that secures the positive (+) terminal clamp to
the positive (+) post on the lead-acid battery. Release the terminal clamp from the positive (+) post and cover the
terminal clamp with a dry rag.
CAUTION: Do not allow the positive (+) terminal clamp to contact nearby components like the lead-acid
battery hold down bracket or A/C cooling lines.

8. Unplug the vent tube hose from the negative (-) terminal side of the lead-acid battery.

226

Owners Manual

9. Loosen the nut on the battery hold down on the top of the lead-acid battery with a 10mm socket. To release the
battery hold down, unhook and slide the strap back. If needed, tilt the battery hold down backward so it does not
slip into the vehicle.

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TSB/Document ID: ManualE

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