NHTSA ID Number: 10250483
Manufacturer Communication Number: ManualC
TSB/Document Date: 2024-02-20
Summary
Tesla
does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2015-2020 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
same way as the previous wheels.
NOTE: Changing your vehicle's wheel configuration can impact range estimates, tire pressure warning levels, and
vehicle visualization.
WARNING: Only use Tesla
-approved wheels when installing or swapping wheels. Using non Tesla
-approved
wheels can cause serious damage. Tesla
is not liable for damage caused by using wheels not approved by
Tesla
.
Tire Pressure Monitoring
Each tire should be checked monthly when cold and inflated to the recommended pressures that are printed on the
Tire and Loading Information label located on the driver’s door pillar (see Maintaining Tire Pressures on page 247). If
your vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressure label,
determine the proper tire inflation pressure for those tires.
As an added safety feature, your vehicle has been equipped with a TPMS that displays a tire pressure telltale (Tire
Pressure Warning) on the instrument panel when one or more of your tires is significantly under- or over-inflated.
Accordingly, when the Tire Pressure indicator light displays on the instrument panel to alert you about tire pressure,
stop and check your tires as soon as possible, and inflate them to the proper pressure (see Maintaining Tire
Pressures on page 247). Driving on a significantly under-inflated tire causes the tire to overheat and can lead to tire
failure. Under-inflation also reduces range efficiency and tire tread life, and may affect the vehicle's handling and
stopping ability.
If Model X detects a fault with the TPMS, this indicator flashes for one minute whenever you power on
Model X.
NOTE: Installing accessories that are not approved by Tesla can interfere with the TPMS.
WARNING: The TPMS is not a substitute for proper tire maintenance, including manually checking tire
pressures and regularly inspecting the condition of tires. It is the driver's responsibility to maintain correct tire
pressure, even if under- or over-inflation has not reached the level for the TPMS to trigger the Tire Pressure
Warning on the instrument panel.
Automatic Reset of TPMS Sensors
After replacing one or more wheels (but not after replacing a tire or rotating wheels), the TPMS sensors are reset to
ensure tire pressure warnings are accurate. TPMS sensors reset automatically after driving over 15 mph (25 km/h) for
longer than 10 minutes.
NOTE: After replacing a wheel, false tire pressure warnings may display before you've driven 15 mph (25 km/h) for
longer than 10 minutes.
Replacing a Tire Sensor
If the Tire Pressure warning indicator displays frequently, contact Tesla to determine if a tire sensor needs to be
replaced. If a non-Tesla Service Center repairs or replaces a tire, the tire sensor may not work until Tesla performs the
setup procedure.
TPMS Malfunction
Model X has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating
properly.
The TPMS malfunction indicator is combined with the tire pressure indicator light. When the system
detects a malfunction, the indicator flashes for approximately one minute, then remains continuously
lit. This sequence continues upon subsequent vehicle start-ups as long as the malfunction exists. When
the TPMS malfunction indicator is on, the system might not be able to detect or signal under- or overinflated tires as intended.
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TPMS malfunctions can occur for a variety of reasons, including installing replacement or alternate tires or wheels
that prevent the TPMS from functioning properly. Always check the TPMS malfunction indicator light after replacing
one or more tires or wheels on your vehicle to ensure that the replacement tires or wheels allow the TPMS to
continue to function properly.
NOTE: If a tire has been replaced or repaired using a different tire sealant than the one available from Tesla, and a
low tire pressure is detected, it is possible that the tire sensor has been damaged. Contact Tesla to have the fault
repaired as soon as possible.
Seasonal Tire Types
Understand Your Tire Type
The type of tires that your vehicle is originally equipped with depends on vehicle model and market region. It is
important to understand the capabilities of your vehicle's tires and whether they are suited for summer, all-season,
or winter driving. Check the information on the sidewall of a tire for information about a tire's performance
characteristics (see Understanding Tire Markings on page 278)
Summer and All-Season Tires
Summer tires and all season tires are designed for maximum dry and wet road performance but are not designed to
perform well in winter conditions. All-season tires are designed to provide adequate traction in most conditions
year-round, but may not provide the same level of traction as winter tires in snowy or icy conditions. All-season tires
can be identified by “ALL SEASON" and/or "M+S” (mud and snow) on the tire sidewall.
If driving in cold temperatures or on roads where snow or ice may be present, Tesla recommends using winter tires.
If not equipped with winter tires, contact Tesla for winter tire recommendations.
WARNING: In cold temperatures or on snow or ice, summer and all-season tires do not provide adequate
traction. Selecting and installing the appropriate tires for winter conditions is important to ensure the safety
and optimum performance of your Model X.
Winter Tires
Use winter tires to increase traction in snowy or icy conditions. When installing winter tires, always install a complete
set of four tires at the same time. Winter tires must be the same diameter, brand, construction and tread pattern on
all four wheels. Contact Tesla for winter tire recommendations.
Winter tires can be identified by a mountain/snowflake symbol on the tire's sidewall.
When driving with winter tires, you may experience more road noise, shorter tread life, and less traction on dry
roads.
Driving in Low Temperatures
Tire performance is reduced in low ambient temperatures, resulting in reduced grip and an increased susceptibility
to damage from impacts. Performance tires (summer applications) have reduced traction in ambient temperatures
below 40° F (5° C), and are not recommended in snow/ice conditions. Performance tires can temporarily harden
when cold, causing you to hear rotational noise for the first few miles (kilometers) until the tires warm up.
Using Tire Chains
Tesla has tested and approved the following tire chains (also called snow chains) to increase traction in snowy
conditions. Tire chains should only be installed on the rear tires. The approved tire chains can be purchased from
Tesla.
Tire Size
Recommended Chain
20"/22"
KONIG K-SUMMIT K67
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When installing tire chains, follow the instructions and warnings provided by the tire chain manufacturer. Mount
them evenly and as tight as possible.
When using tire chains:
• Inspect the tire chains for loose fittings and damaged links before each use.
• Set air suspension to Standard (see Air Suspension on page 115Air Suspension on page 117Air Suspension on page
119).
• Avoid heavily loading Model X (heavy loads can reduce the clearance between the tires and the body).
• Do not drive the vehicle without the chains properly installed.
• Drive slowly. Do not exceed 30 mph (48 km/h).
• Remove the tire chains as soon as conditions allow.
NOTE: Tire chains are prohibited in some jurisdictions. Check local laws before installing tire chains.
CAUTION: Air suspension should remain in the Medium ride height setting to avoid damage.
CAUTION: Using non-recommended tire chains, or using tire chains on other sized tires can damage the
suspension, body, wheels, and/or brake lines. Damage caused by using non-recommended tire chains, or
incorrectly installing tire chains, is not covered by the warranty.
CAUTION: Do not use snow chains on the front tires.
CAUTION: Never deflate your tires to put on tire chains. When re-inflated, the chains might fit too tightly and
cause tire damage.
CAUTION: Ensure that the tire chains cannot touch suspension components or brake lines. If you hear the
chains making unusual noises that would indicate contact with Model X, stop and investigate immediately.
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Cleaning
Cleaning the Exterior
To prevent damage to the paint, immediately remove corrosive substances (bird droppings, tree resin, dead insects,
tar spots, road salt, industrial fallout, etc.). Do not wait until Model X is due for a complete wash. If necessary, use
denatured alcohol to remove tar spots and stubborn grease stains, then immediately wash the area with water and a
mild, non-detergent soap to remove the alcohol.
Keep the exterior cameras free of dirt, condensation, or obstructions. These substances can cause unclear pictures
or Autopilot and safety features to stop working (see Cleaning a Camera on page 255).
Follow these steps when washing the exterior of Model X:
1. Rinse Thoroughly
Before washing, flush grime and grit from the vehicle using a hose. Flush away accumulations of mud in areas
where debris easily collects (such as wheel wells and panel seams). If salt has been used on the highways (such as
during winter months), thoroughly rinse all traces of road salt from the underside of the vehicle, wheel wells, and
brakes.
2. Hand Wash
Hand wash Model X using a clean soft cloth and cold or lukewarm water containing a mild, high-quality car
shampoo.
CAUTION: Some cleaners and car shampoos contain chemicals that can cause damage or discoloration,
especially to plastic trim pieces, lamps, or camera lenses. For example, some car cleaning formulas contain
hydroxide or other highly alkaline or caustic ingredients that can damage exterior components. Damage or
discoloration resulting from cleaning products is not covered by the warranty.
3. Rinse with Clean Water
After washing, rinse with clean water to prevent soap from drying on the surfaces.
4. Dry Thoroughly and Clean Exterior Glass
After washing and rinsing, dry thoroughly with a chamois. If necessary, dry the brakes by going on a short drive
and applying the brakes multiple times.
Window Cleaning and Treatments
Clean windows and mirrors using an automotive glass cleaner. Do not scrape or use any abrasive cleaning fluid on
glass or mirrored surfaces. Follow the directions in Cleaning the Exterior on page 255 for best practices in cleaning
the exterior glass.
To add a hydrophobic coating to your vehicle's windows, apply the coating only to the side and rear windows, not
the front windshield—doing so may affect the visibility of the autopilot cameras. Follow the hydrophobic coating
manufacturer’s instructions for application details.
NOTE: Tesla is not responsible for any damage associated with applying window treatments on your vehicle.
Cleaning a Camera
To ensure a clear picture, the camera lens must be clean and free of obstructions.
Remove any build-up of dirt or debris by spraying water onto the camera lens with a spray bottle. Do not attempt to
remove dirt or debris by wiping an exposed lens with your hands or a cloth. This debris can damage the surface of
the lens when rubbed against it during wiping.
CAUTION: Do not use chemical-based or abrasive cleaners. Doing so can damage the surface of the lens.
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CAUTION: Do not clean an ultrasonic sensor (if equipped) or camera lens with a sharp or abrasive object that
can scratch or damage its surface.
Cautions for Exterior Cleaning
CAUTION: Do not wash in direct sunlight.
CAUTION: Do not use windshield treatment fluids. Doing so can interfere with wiper friction and cause a
chattering sound.
CAUTION: Do not use hot water, detergents, or highly alkaline or caustic cleaning products, especially those
containing hydroxide.
CAUTION: If using a pressure washer, maintain a distance of at least 12" (30 cm) between the nozzle and the
surface of Model X. Avoid aiming the water jet directly at parking sensors (if equipped). Keep the nozzle
moving and do not concentrate the water jet on any one area.
CAUTION: Do not aim water hoses directly at windows, door, or hood seals or at electronic modules or
exposed cabling.
CAUTION: To avoid corrosive damage that may not be covered by the warranty, rinse away any road salt from
the underside of the vehicle, wheel wells, and brakes. After cleaning the vehicle, dry the brakes by going on a
short drive and applying the brakes multiple times.
CAUTION: Avoid using tight-napped or rough cloths, such as washing mitts. A high-quality microfiber cleaning
cloth is recommended.
CAUTION: If washing in an automatic car wash, use touchless car washes only. These car washes have no parts
(brushes, etc.) that touch the surfaces of Model X. Some touchless car washes use caustic solutions that, over
time, can cause discoloration of decorative exterior trim. Avoid exposure to soaps and chemicals above pH 13.
If unsure, check the product label or ask the staff at the car wash. Damage caused by improper washing is not
covered by the warranty.
CAUTION: If washing in an automatic car wash, make sure the vehicle is locked. In addition, avoid using
controls on the touchscreen that can result in accidentally opening doors or trunks while the vehicle is being
washed. Any damage caused is not covered by the warranty.
CAUTION: Ensure the wipers are off before washing Model X to avoid the risk of damaging the wipers.
CAUTION: Do not use chemical based wheel cleaners or pre-wash products. These can damage the finish on
the wheels.
WARNING: Never spray liquid at a high velocity (for example, if using a pressure washer) towards the charge
port while Model X is charging. Failure to follow these instructions can result in serious injury or damage to the
vehicle, charging equipment, or property.
Cleaning the Interior
Frequently inspect and clean the interior to maintain its appearance and to prevent premature wear. If possible,
immediately wipe up spills and remove marks. For general cleaning, wipe interior surfaces using a soft cloth (such as
microfiber) dampened with a mixture of warm water and mild non-detergent cleaner (test all cleaners on a
concealed area before use). To avoid streaks, dry immediately with a soft lint-free cloth.
Interior Glass
Do not scrape, or use any abrasive cleaning fluid on glass or mirrored surfaces. This can damage the reflective
surface of the mirror and the heating elements in the rear window.
Airbags
Do not allow any substance to enter an airbag cover. This could affect correct operation.
Dashboard and Plastic Surfaces
Do not polish the upper surfaces of the dashboard. Polished surfaces are reflective and could interfere with your
driving view.
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Seats
Wipe spills and chemical residues from interior surfaces as soon as possible using a soft cloth moistened with warm
water and non-detergent soap. Wipe gently in a circular motion. Then wipe dry using a soft, lint-free cloth.
Although seating surfaces are designed to repel stains, Tesla recommends regular cleaning to maintain performance
and an as-new appearance. Promptly treat dye transfer from clothing, such as indigo-dyed denim. Avoid contact
with harsh chemicals, including certain cosmetics. Never use cleaners containing alcohol or bleach. Spot-test
cleaners on an inconspicuous area before applying to visible surfaces.
If equipped with leather seats, note that leather is prone to dye-transfer which can cause discoloration, particularly
on light colored leather. White and tan leather is coated with an anti-soiling treatment. Using detergents or
commercially available leather cleaners and conditioners is not recommended because they can discolor or dry out
the leather.
Vacuum cloth seats as needed to remove any loose dirt.
CAUTION: Aftermarket, non-Tesla seat covers may inhibit the sensitivity of a seat's occupancy sensors and
may cause staining or damage.
Carpets
Avoid over-wetting carpets. For heavily soiled areas, use a diluted upholstery cleaner.
Seat Belts
Extend the belts to wipe. Do not use any type of detergent or chemical cleaning agent. Allow the belts to dry
naturally while extended, preferably away from direct sunlight.
Door Seals
Wipe door seals with a damp cloth to remove any debris. Excessive debris on the door seals can cause paint damage
when contacting surrounding surfaces. Avoid using alcohol wipes or any chemical products that can potentially
deteriorate the coating on the door seals.
Touchscreen and Instrument Panel
Clean the touchscreen and instrument panel using a soft lint-free cloth specifically designed to clean monitors and
displays. Do not use cleaners (such as a glass cleaner) or alcohol-based gel products (such as hand sanitizer) and do
not use a wet wipe or a dry statically-charged cloth (such as a recently washed microfiber). To wipe the touchscreen
without activating buttons and changing settings, you can enable Screen Clean Mode. Touch Controls > Display >
Screen Clean Mode. The display darkens to make it easy to see dust and smudges. To exit Screen Clean Mode, press
and hold HOLD TO EXIT.
Chrome and Metal Surfaces
Polish, abrasive cleaners, alcohol-based gel products (such as hand sanitizer), and hard cloths can damage the finish
on chrome and metal surfaces.
Cautions for Interior Cleaning
CAUTION: Using solvents (including alcohol), alcohol-based gel products (such as hand sanitizer), bleach,
citrus, naphtha, or silicone-based products or additives on interior components can cause damage.
CAUTION: Statically-charged materials can cause damage to the touchscreen or instrument panel.
WARNING: If you notice any damage on an airbag or seat belt, contact Tesla immediately.
WARNING: Do not allow any water, cleaners, or fabric to enter a seat belt mechanism.
WARNING: Exposure to chemical cleaners can be hazardous and can irritate eyes and skin. Read and observe
the instructions provided by the manufacturer of the chemical cleaner.
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Polishing, Touch Up, and Body Repair
To preserve the cosmetic appearance of the body, you can occasionally treat the paint surfaces with an approved
polish containing:
• Very mild abrasive to remove surface contamination without removing or damaging the paint.
• Filling compounds that fill scratches and reduce their visibility.
• Wax to provide a protective coating between the paint and environmental elements.
Regularly inspect the exterior paint for damage. Treat minor chips and scratches using a paint touch-up pen
(available for purchase from Tesla, depending on market region). Use the touch-up pen after washing but before
polishing or waxing.
Repair rock chips, fractures or scratches. Refer to https://www.tesla.com/support/body-shop-support for more
information on repair locations and available services.
CAUTION: Do not use cutting pastes, color restoration compounds, or polishes containing harsh abrasives.
These can scour the surface and permanently damage the paint.
CAUTION: Do not use chrome polish or other abrasive cleaners.
Using a Car Cover
To preserve the cosmetic appearance of the body when Model X is not being used, use a genuine Tesla car cover. Car
covers can be purchased from Tesla. See Parts and Accessories on page 265.
CAUTION: Use only a Tesla-approved car cover when Model X is plugged in. Using a non-Tesla car cover can
prevent the Battery from being adequately cooled during charging.
Floor Mats
To extend the life of your carpet and make them easier to clean, use genuine Tesla floor mats (see Parts and
Accessories on page 265). Maintain floor mats by regularly cleaning them and checking that they are properly
attached. Replace floor mats if they become excessively worn.
WARNING: To avoid potential interference with a foot pedal, ensure that the driver’s floor mat is securely
fastened, and never place an additional floor mat on top of it. Floor mats should always rest on top of the
vehicle carpeting surface and not on another floor mat or other covering.
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Windshield Wiper Blades, Jets and Fluid
Topping Up Windshield Washer Fluid
The only reservoir into which you can add fluid is the windshield washer fluid reservoir, which is located behind the
front trunk. When the level is low, a message displays on the instrument panel.
To top up the washer fluid:
1. Open the hood.
2. Clean around the filler cap before opening it to prevent dirt from entering the reservoir.
3. Open the filler cap.
4. While avoiding spilling, fill the reservoir until the fluid level is visible just below the filler neck.
5. Wipe up any spills immediately and wash the affected area with water.
6. Reinstall the filler cap.
CAUTION: Use only windshield washer fluid meant for automotive vehicles. Using other substances, such as
untreated water, can result in bacterial growth within the climate control system resulting in odor or potential
damage that is not covered by warranty.
NOTE: Some national or local regulations restrict the use of Volatile Organic Compounds (VOCs). VOCs are
commonly used as antifreeze in washer fluid. Use a washer fluid with limited VOC content only if it provides
adequate freeze resistance for all climates in which you drive Model X.
CAUTION: Do not add formulated washer fluids that contain water repellent or bug wash. These fluids can
cause streaking, smearing, and squeaking or other noises.
WARNING: In temperatures below 40° F (4° C), use a washer fluid with antifreeze. In cold weather, using a
washer fluid without antifreeze can impair visibility through the windshield.
WARNING: Windshield washer fluid can irritate eyes and skin. Read and observe the instructions provided by
the washer fluid manufacturer.
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Checking and Cleaning Wiper Blades
Periodically clean the edge of the wiper blades and check the rubber for cracks, splits, and roughness. If damaged,
replace the blade immediately to prevent damage to the glass and improve visibility.
Contaminants on the windshield, or on the wiper blades, can reduce the effectiveness of the wipers. Contaminants
include ice, wax spray from car washes, washer fluid with bug and/or water repellent, bird droppings, tree sap, and
other organic substances.
Follow these guidelines for cleaning:
• Clean the windshield and wiper blades using washer fluid, isopropyl (rubbing) alcohol, or non-abrasive glass
cleaner approved for use on automotive glass and rubber. Inappropriate products can cause damage or smears,
and create glare on the windshield.
• Lift the wiper arm a short distance away from the windshield, just far enough to access the wiper blade. Do not
lift a wiper arm beyond its intended position.
If the wipers remain ineffective after cleaning, replace the wiper blades.
Replacing Wiper Blades
For optimum performance, replace the wiper blades at least once a year. Replacement blades must meet the
following criteria:
• The blade on the driver's side must be 26 inches (650 mm) long and 21 inches (530 mm) long for the blade on
the passenger's side.
• Ensure the connector on the replacement blade is the same as the original blade. Different connectors may
prevent the replacement blade from connecting to the wiper arm on the vehicle.
You can purchase replacement wiper blades on the Tesla Shop.
NOTE: Only install replacement blades that are identical to the original blades. Using inappropriate blades can
damage the wiper system and windshield.
NOTE: The wiper washing system is an integrated part of the wiper blades on Model X.
To replace the wiper blades:
1. Shift into Park and turn off the wipers.
2. Touch Controls > Service > Wiper Service Mode to move the wipers to the service position.
3. Lift the wiper arm a short distance away from the windshield, just far enough to access the wiper blade.
CAUTION: Wiper blades do not lock into a lifted position. Do not lift a wiper arm beyond its intended
position.
4. Squeeze the two tabs to release the wiper blade from the wiper arm.
CAUTION: The wiper blade is still connected to the washer hose and cannot be removed yet.
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5. Place a towel between the wiper arm and windshield to avoid scratching or cracking the windshield.
6. Disconnect the washer hose from the wiper blade, taking care to avoid spilling any washer fluid.
7. Hold the wiper arm and press the locking tab while sliding the blade down the arm.
8. Fully insert the washer hose onto the nipple of the new wiper blade.
9. Align the new wiper blade on the wiper arm and slide it toward the end of the wiper arm until it locks into place.
10. Turn Wiper Service Mode off to return the wipers to their normal position.
Cleaning Washer Jets
If a windshield washer becomes blocked, use a thin strand of wire to clear any blockages from the nozzles.
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WARNING: Do not operate the washers while cleaning Model X. Windshield washer fluid can irritate eyes and
skin. Read and observe the washer fluid manufacturer’s instructions.
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Jacking and Lifting
Jacking Procedure
Follow the steps below to lift Model X. Ensure that any non-Tesla repair facility is aware of these lifting points.
1. Position Model X centrally between the lift posts.
2. If your Model X is equipped with air suspension, it automatically self-levels, even when power is off (see Jack
Mode on page 264). Use the touchscreen to set the suspension as follows:
◦ Touch Controls > Suspension.
◦ Press the brake pedal, then touch Very High to maximize the height of the suspension.
◦ Touch Controls > Service > Jack Mode to disable self-leveling.
3. Close the falcon wing doors.
4. Position the lift arm pads under the designated body lift points at the locations shown.
WARNING: DO NOT position the lift arm pads under the Battery or side rails.
5. Adjust the height and position of the lift arm pads to ensure that they are correctly located.
6. With assistance, raise the lift to the desired height, ensuring the lift arm pads remain in their correct positions.
7. Engage any lift safety locks. Follow the lift manufacturer's instructions.
NOTE: Jack mode cancels when Model X is driven over 4 mph (7 km/h).
NOTE: Jack mode may be unexpectedly enabled in situations where an object is supporting the vehicle's weight (for
example the bumper of the vehicle is resting on a curb).
WARNING: The air suspension system automatically self-levels, even when power is off. You MUST disable this
system by engaging Jack mode before lifting or jacking. If you do not disable the air suspension, Model X can
attempt to self-level, causing serious damage, bodily injury, or death.
WARNING: Never raise Model X when the charge cable is connected, even if charging is not in progress.
WARNING: Do not work on an incorrectly supported vehicle. Doing so can cause serious damage, bodily injury,
or death.
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CAUTION: DO NOT lift from under the Battery or side rails. Place the lift arm pads under the designated body
lift points only. The locations shown are the only approved lifting points for Model X. Lifting at any other points
can cause damage. Damage caused by incorrectly lifting Model X is not covered by the warranty.
Jack Mode
If Model X is equipped with air suspension, it automatically self-levels, even when power is off. To prevent damage
when jacking or lifting the vehicle, you must activate Jack mode to disable self-leveling. Jack mode prevents the
self-leveling that occurs even when Model X is powered off.
Press the brake pedal, then touch Controls > Service > Jack Mode.
To deactivate, touch Jack Mode again.
NOTE: Jack Mode automatically cancels when you drive over 4 mph (7 km/h).
NOTE: Model X also sets Jack mode automatically if it detects that the vehicle cannot lower to its target height, or if
it detects that an object is supporting the vehicle's weight (for example the bumper of the vehicle is resting on a
curb).
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Parts and Accessories
Parts, Accessories, and Modifications
Use only genuine Tesla parts and accessories. Tesla performs rigorous testing on parts to ensure their suitability,
safety, and reliability. Purchase these parts from Tesla, where they are professionally installed and where you can
receive expert advice about modifications to Model X. Accessories are available for purchase from Tesla stores or
online at www.tesla.com.
NOTE: Some accessories may not be available in your market region.
Tesla is unable to assess parts manufactured by other distributors and therefore accepts no responsibility if you use
non-Tesla parts on Model X.
WARNING: Installing non-approved parts and accessories, or performing non-approved modifications, can
affect the performance of Model X and the safety of its occupants. Any damage caused by using or installing
non-approved parts, or by performing non-approved modifications, is not covered by the warranty.
WARNING: Tesla does not accept liability for death, personal injury or damage that occurs if you use or install
non-approved accessories or make non-approved modifications.
Body Repairs
If your Model X is in a collision, contact Tesla or a Tesla-approved Body Shop to ensure that it is repaired with
genuine Tesla parts. Tesla has selected and approved body shops that meet strict requirements for training,
equipment, quality, and customer satisfaction.
Some repair shops and insurance companies might suggest using non-original equipment or salvaged parts to save
money. However, these parts do not meet Tesla's high standards for quality, fit and corrosion resistance. In addition,
non-original equipment and salvaged parts (and any damage or failures they might cause) are not covered by the
warranty.
Using RFID Transponders
When attaching an RFID transponder (used by many automated toll systems) inside Model X, place the transponder
in the topmost area of the windshield as shown. This ensures best results and minimizes any obstruction to your
driving view.
NOTE: You can also attach a weather-proof transponder to the front license plate.
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Do It Yourself Maintenance
Learn how to perform simple Do It Yourself procedures, such as replacing wiper blades and cabin filters, or installing
the paint protection film kit. See https://service.tesla.com/docs/Public/diy/index-model-x-2015.html for instructions,
animations, and videos of these procedures.
NOTE: Due to market region or vehicle configuration specifics, some parts and procedures may not be available for
your vehicle. When navigating to http://www.tesla.com, select your region and language to see an updated list of
parts and accessories available for your region.
CAUTION: Perform each procedure in a dry and well-lit area. For your safety, only perform a procedure if you
feel comfortable doing so, and always follow provided instructions.
Specifications
Identification Labels
Vehicle Identification Number
You can find the VIN at the following locations:
• Touch Controls > Software.
• Stamped on a plate located at the top of the dashboard. Can be seen by looking through the windshield.
• Stamped on the chassis under the sill panel on the rear passenger door. To remove the sill panel, gently pry it
upward using a flat-bladed tool.
NOTE: The VIN was not stamped on the chassis on vehicles manufactured between approximately June 2, 2016
and Feb 28, 2017.
CAUTION: Removing the sill panel to view the VIN is not recommended because damage is likely to occur.
The panel is held in place with fragile clips that break easily. Damage caused by removing the sill panel is
not covered by the warranty.
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Emission Control Label
The emission control label is located on the opening face of the liftgate.
NOTE: For vehicles with a model year of 2022 or newer, the emission control label is now located on the inside of the
front hood and may not match the label shown.
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Vehicle Loading
Vehicle Labeling
It is important to understand your vehicle's original tire sizes and pressures, and the GVWR (Gross Vehicle Weight
Rating) and GAWR (Gross Axle Weight Rating). This information can be found on two labels attached to Model X.
1. Towing label (if equipped)
2. Tire and Loading Information Label
3. Vehicle Certification label
NOTE: Towing capability is available only if Model X is equipped with the Towing Package.
WARNING: Overloading Model X has an adverse effect on braking and handling, which can compromise your
safety or cause damage.
CAUTION: Never store large amounts of liquid in Model X. A significant spill can cause electrical components
to malfunction.
Towing Label
NOTE: Depending on date the vehicle was manufactured, Model X may or may not have a towing label.
Towing capability is available only if Model X is equipped with the Towing Package. If equipped with the towing
package, the Towing Label instructs you to refer to the owner's manual for tire pressures that should be used when
towing a trailer. Do not use the tire pressures printed on the Tire Information Label. Instead, see the topic "Towing a
Trailer" in the Driving section of the onscreen Owner's Manual.
Tire and Loading Information Label
The Tire and Loading Information label provides:
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• The maximum number of occupant seating positions.
• The maximum vehicle capacity weight.
• The size of the original tires.
• The cold inflation pressures for the original front and rear tires. These pressures are recommended to optimize
ride and handling characteristics.
United States/Canada:
Mexico:
Never change this label, even if you use different tires in the future.
NOTE: If Model X is loaded to its full capacity, double check all tires to ensure they are inflated to their
recommended pressure levels.
WARNING: Tire pressures printed on the Tire and Loading Information label DO NOT APPLY to towing. When
towing, tire pressures must be increased. For information about the tire pressures required when towing, see
Towing and Accessories on page 139.
Vehicle Certification Label
The Vehicle Certification label provides:
• GVWR - Gross Vehicle Weight Rating. The maximum allowable total mass of Model X. This is calculated as the
weight of Model X equipped with the heaviest factory selectable options, all passengers, fluids, and cargo.
• GAWR FRT and GAWR RR - Gross Axle Weight Rating for the front and rear axles. The GAWR is the maximum
distributed weight that each axle can support.
United States:
269
Owners Manual
Canada:
Mexico:
CAUTION: To prevent damage, never load Model X so that it is heavier than GVWR or exceeds the individual
GAWR weights.
Calculating Load Limits
1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX lbs or XXX kg” on
the “Tire and Loading Information” label.
2. Determine the combined weight of all occupants that will ride in the vehicle.
3. Subtract the combined weight of the occupants from XXX lbs or XXX kg (see Step 1).
4. The resulting figure equals the available cargo load capacity. For example, if the “XXX” amount equals 1400 lbs
(635 kg) and there will be five 150 lb (68 kg) passengers in the vehicle, the amount of available cargo capacity is
650 lbs (1400 ‑ 750 (5 x 150) = 650 lbs) or 295 kg (635 ‑ 340 (5 x 68) = 295 kg).
5. Determine the combined cargo weight being loaded on the vehicle. That weight must not exceed the available
cargo load capacity calculated in Step 4.
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Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
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TSB/Document ID: ManualC
Replacement Service Bulletin Number:
MFR Communication Date: 2023-12-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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