NHTSA ID Number: 10249935
Manufacturer Communication Number: P3A28 2021-23 Ro
TSB/Document Date: 2024-02-08
Summary
Underhood Switching Module (USM) Configuration Voluntary Service Campaign *****Dealer Announcement***** Nissan
is conducting a service campaign on certain specific MY2021-2023 Nissan Rogue vehicles identified in Service Comm and National Service History – Open Campaigns. On affected vehicles, the Underhood Switching Module (USM, also known as IPDM) configuration for the Electrical Energy Management (EEM) may lead to a vehicle no-start condition. Dealers will update the configuration of the USM. *****What Dealers Should Do***** 1. Verify if vehicles are affected by this service campaign using Service Comm or DBS National Service History – Open Campaigns I.D. P3A28 • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).  Refer to NPSB 15-460 for additional information • Please continue to check newly arriving inventory for campaign applicability. 2. If a retailed vehicle affected by this Campaign ID visits the dealer for service, the dealer should inform the customer about the service campaign and communicate that the updated configuration is available. 3. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle to the customer.
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
- Advanced VCI Box, Industry-leading J2534 Pass-Thru...
- High-Speed OEM-Level Diagnostics & Programming: Unlock true...
- Coverage for 17 Car Brands & Ultra Reliability: Works...
- User-Friendly RLink Platform & Expert Support: TOPDON’s...
- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J...
This product presentation was made with AAWP plugin.
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: P3A28 2021-23 Ro
Replacement Service Bulletin Number:
MFR Communication Date: 2024-01-18
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
CAMPAIGN
BULLETIN
SERVICE CAMPAIGN
Underhood Switching Module (USM) Configuration
Voluntary Service Campaign
Reference: P3A28
Date: January 18, 2024
Attention: Dealer Principal, Sales, Service & Parts Managers
Affected
Models/Years:
Affected
Population:
2021-2023 Rogue (T33)
Dealer
Inventory:
475,198
225
SERVICE COMM
Activation date:
Stop Sale
In Effect
January 18, 2024
NO
*****Dealer Announcement*****
Nissan is conducting a service campaign on certain specific MY2021-2023 Nissan Rogue vehicles identified
in Service Comm and National Service History – Open Campaigns. On affected vehicles, the Underhood
Switching Module (USM, also known as IPDM) configuration for the Electrical Energy Management (EEM)
may lead to a vehicle no-start condition.
Dealers will update the configuration of the USM.
*****What Dealers Should Do*****
1. Verify if vehicles are affected by this service campaign using Service Comm or DBS National
Service History – Open Campaigns I.D. P3A28
•
•
New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory,
and filter by Open Campaign).
Refer to NPSB 15-460 for additional information
Please continue to check newly arriving inventory for campaign applicability.
2.
If a retailed vehicle affected by this Campaign ID visits the dealer for service, the dealer should
inform the customer about the service campaign and communicate that the updated
configuration is available.
3.
Once remedied, dealers should submit the applicable warranty claim for the action performed so
it can be closed in Service Comm and release the vehicle to the customer.
***** Release Schedule *****
Parts
The remedy involves updating the configuration of the USM. No parts are required.
Special
Tools
•
CONSULT III+
Repair
•
NTB24-003
CAMPAIGN ID: P3A28 | Original Document
Owner
Notification
Nissan will notify the owners of potentially affected vehicles in January 2024.
***** Dealer’s Responsibility *****
It is the dealer’s responsibility to check Service Comm or DBS National Service History - Open Campaigns
using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of
this voluntary service campaign, which for any reason, enters the service department. This includes
vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer
inventory. If a VIN subject to this voluntary service campaign was part of a dealer trade, the letter
associated with that VIN should be forwarded to the appropriate dealer for service completion.
NISSAN NORTH AMERICA, INC.
Total Customer Satisfaction
Frequently Asked Questions (FAQ):
Q.
Is this a Stop Sale?
A.
No.
Q.
Is this a safety recall?
A.
No.
Q.
What is the reason for this Voluntary Service Campaign?
A.
On affected vehicles, the Underhood Switching Module (USM, also known as IPDM) configuration
for the Electrical Energy Management (EEM) may lead to a vehicle no-start condition.
Q.
What is the possible effect of the condition?
A.
On affected vehicles, the Underhood Switching Module (USM, also known as IPDM) configuration
for the Electrical Energy Management (EEM) may lead to a vehicle no-start condition.
Q.
What will be the corrective action?
A.
The Nissan dealer will update the configuration of the Underhood Switching Module (USM).
Page 2 of 3
CAMPAIGN ID: P3A28 | Original Document
Q.
When will vehicle owners be notified?
A.
Nissan will notify the owners of potentially affected vehicles in January 2024.
Q.
Will I have to take my vehicle back to the selling dealer or contact a dealer?
A.
No, any authorized Nissan dealer is able to perform this service campaign.
Q.
What model year vehicles are involved?
A.
Certain model year 2021-2023 Nissan Rogue vehicles manufactured in the Kyushu plant from June
15, 2020 to March 17, 2023 and in the Smyrna plant from September 23, 2020 to March 9, 2023.
Revision History:
Date
January 18, 2024
Page 3 of 3
Announcement
Original
Purpose
New campaign announcement
CAMPAIGN ID: P3A28 | Original Document
- 💝【Questions? We’re Here Anytime】MK808S is a high-end flagship model that connects via wired OBD2 for faster, more stable, and reliable diagnosis compared to B,.T tools. If you have any questions about setup, activation, features, additional accessories, or update subscriptions, please reach us and we will respond promptly to assist you. It includes 1-Year F.ree Updates (124.5 bucks/year after), and most functions still work after expiration except a few online features. Please note some functions like full TPMS are not supported, reach us for model recommendations.
- 🔥🔥🔥【2026 NEWLY RELEASED BI-DIRECTIONAL CONTROL】As the 2026 upgraded version of MaxiChek MX808 MaxiDiag MD909 Pro MD906 Pro, our Newest MK808S auto diagnostic scanner for all cars inherits the powerful Bi-directional Control which makes it the most cost-effective scanner (without breaking the bank, same as MK900BT MS906 PRO MS906MAX). Active test is widely used on car subsystems to help you check if the car actuators are all in good condition. Such as windows, rear mirrors, sunroof, wipers...
- 【28+ MOST POPULAR RESET SERVICE FOR 150 MAKES】Autel versatile OBDII scanenr MK808S, full level-up of MX808, work as MX900, MK900, MK900-BT, supports 150+ car brands worldwide. Like the OBD2 code reader MaxiCOM MK808BT Pro, MK808S is equipped with 28+ hot services including 0il Reset, SAS Calibration, ABS Bleeding, Battery Registration, etc. MK808S ranks top in professional automotive tablets and keeps updating to support more newer modes from 2025 to 2026.
- 【ALL SYSTEM DIAGNOSTICS, FACTORY-LEVEL SCANNER】The MK808S dealer-level scanner, like Snap-on tools, effectively works all cars for all system diagnostics. It reads/clears codes, displays 5-in-1 Live Data, performs active tests, and special functions for all available modules. With a few clicks, you can easily understand the vehicle's condition. The convenient Wi-Fi printing feature allows you to generate a detailed report, highlighting the exact nature of the problem.
- 【AUT0 SCAN & AUT0V1N, 10X FASTER】How much have you spent on car maintenance? Even a minor issue can take up a significant amount of time. The MK808S is designed to improve your work efficiency. With its Aut0V1N technology, you can check your car's make, model, and year information with just one click. The Aut0Scan feature automatically scans all of the vehicle's modules and detects any fault codes. Check Aut0V1N compatibility by reaching us at 📞1-833-436-5880. Available Mon-Fri, 9 AM-6 PM EST.
- 💯【Conta.ct us for Support Directly】If you met any issues about: Received a registered device/ Language Changing/ Function not Support/ Blueto-oth connector malfunction/ Subscription Renewal, please conta.ct us via 📞autelsupply @outlook. com🛣️, we will provide perfect solution for you. ⚠️Note: Autel MK900BT comes with 1-Year Free Software Update, most features will remain active after update subscription expires. For questions regarding updates or need more useful accessories, please conta.ct us via 📞autelsupply @outlook.com🛣️. 2. If you encounter Blueto-oth adapter VCI150 malfunction, please tell us 📞autelsupply @outlook. com🛣️, we will handle it promptly.
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW MODEL OF MK808S MK900 MX900 MK808BT MX808S】2026 newest Autel MK900BT retains all features of MK808S MX900 MX808S MK808Z MK808Z-BT MK808K-BT, while EXTRA added powerful functions (value 2000+ bucks). The Pro-level Autel MK900BT makes a big leaps: 28+➡40+, 50+➡3000+ Active Tests, 2026 NEW✅CAN FD & DOIP protocols ✅Pre&Post diagnostic report ✅WIFI Print ✅Auto VIN&Auto Scan 2.0 ✅Scan VIN/ License ✅Battery Test (Need purcha.se BT506). If found defect or us.ed, please conta-ct 📞autelsupply @outlook. com📞 get perf-ect solut.ion.
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS906 PRO】Differ from MS906BT MS906 MP808 MK808 MX808 MK808BT only 50 tests, Autel scanner MK900BT escaner automotriz professional offers 3000+ active tests, it can send command to ECUs & monitor actuators operation, quickly locating faulty components. Bidirectional scanning takes your diagnostics to the next level with menu lists 3000+ active tests, such as windows, rear mirrors, sunroof, wipers, fuel injector, coolant fans, radiator fan, AC clutch, coolant pump and more. Note: Functions are not available for all vehicles, please send vehicle VIN to us check compatibility.
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full level-up of OBD2 code reader MaxiCOM MK808S MK808 MK808Z MX808 MK808Z-BT with 28 service, Autel scan tool MK900BT/ MK900-BT offers 40+ maintenance service on 150+ brands 10,000 vehicles from 1996-2025-2026. Hottest Services like: Oil Reset, ABS Bleed, SAS Calibration, Injector Coding, SRS, Throttle Reset, Gearbox Reset, Battery Registration etc. Added 12+ advanced resets: rain slash light sensor reset, HVA.C/ SUS calibration etc. Welcome to send Vehicle Make>Model>Year>VIN>Functions you required to 📞autelsupply @ outlook . com📞 check compatibility.
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE/ AUTO VIN】2026 new release Autel MaxiCOM MK900-BT scan tool embodies all system diagnostic with its 8in display for all vehicles. Like Sna.p-on tools, it can perform ✔Read/Clear Codes✔Displays 5-in-1 Live Data✔Record & Playback Data✔Retrieve Info on all available systems like ABS ECM BCM SRS TCM etc. In addition to Auto VIN technology, Autel MK900BT adds Scan License/ Auto Scan 2.0 to identify vehicle’s VIN/ license, make, year, model, no need manual input; One-click WiFi Printing of Pre&Post comparison diagnostic reports, highlight root causes of problems.
- 【TURN OFF CEL】 This AL319 car scanner diagnostic tool supports Reading and Clearing DTCs, DTC Look Up, displaying Live Data, Freeze Frame & I/M Readiness, view vehicle information, etc., to figure out the root cause of the Check Engine Light (CEL) and turn it off, helping you catch any potential issues early and avoid excessive costs from unnecessary repairs.
- 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with 7 languages (English, French, Spanish, etc.) and various post-1996 OBD II protocol vehicles (Toyota
, Nissan, Honda, Ford, etc.), this OBD II scanner provides accurate and fast diagnosis for worldwide car owners. - 【FOR END USER & DIYERS】 This error code reader AL319 is “plug and play” and comes with an easy interface. Even if you’re not familiar with vehicle repair, you can quickly take control of this obd2 scanner, and get the information you want.
- 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check engine code reader features a patented One-Click I/M Readiness, TFT color display, built-in speaker, LED Indicator etc. The cable is long enough without being too long and getting in the way. No batteries are needed.
- 【HIGH-QUALITY SERVICES】 12 months war.ranty from the date of purchase and lifetime free update are offered by this Automobile OBDII scan tool. Welcome to contact us via Q&A, email, or hotline, and our after-sale-service team for technical support.
This product presentation was made with AAWP plugin.
Last update on 2026-05-11 / Affiliate links / Images from Amazon Product Advertising API