Classification:

Reference:

BT23-015

Date:

NTB24-006

January 19, 2024

MOONROOF CENTER BRACKET ADJUSTMENT
APPLIED VEHICLES:
APPLIED DATES:
APPLIED GRADES:

2023 ARIYA (FE0)
Built on or before May 10, 2023
EVOLVE+, EMPOWER+, PLATINUM+

IF YOU CONFIRM
A rattle noise from the center moonroof area when driving on rough roads.

ACTION
Use the SERVICE PROCEDURE in this bulletin to inspect and, if necessary, adjust the
Moonroof’s Center Reinforcement Support.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE

1.

Remove the vehicle Headlining and rest it gently on the vehicle headrests.


2.

Refer to the ESM: BODY INTERIOR > INTERIOR > REMOVAL AND
INSTALLATION > HEADLINING

Using a 0.5 mm (0.020 in.) thick plastic feeler gauge, measure the clearances at the
six (6) points shown in Figure 1. Refer to the following bullet points and Figure 2,
Figure 3 and Figure 4 on page 3 for more detail.

Location of Center
Reinforcement
Support under Rear
Glass Moonroof

Top of Rear
Glass Moonroof

Clearance points that
will be measured
Figure 1

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NTB24-006



Measure the gaps from the top of the Center Reinforcement Support (Yellow
dashes in Figure 2), to the underside of the roof and the Rear Glass Moonroof,
where felt tape is present. See Figure 3 and Figure 4 for pictures of the felt tape.
HINT: Figure 3 shows only three (3) points on one side. The other side is similar.

Top of Rear
Glass Moonroof

Measure at
these locations

Vehicle inner
roof panel

Front of
vehicle
Center Reinforcement
Support

Center Reinforcement
Support Bracket

Moonroof slide assembly
Figure 2


Measure above where each piece of felt tape is attached and move the plastic
feeler gauge side to side along the felt tape.
HINT: At least 0.5 mm (0.020 in.) of clearance should be present at all points
along the top length of each piece of felt tape.
0.5 mm (0.020 in.) thick
plastic feeler gauge

Center
Reinforcement
Support

Measure at
these locations
Figure 3

Figure 4

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NTB24-006

3.

Does the 0.5 mm (0.020 in.) thick plastic feeler gauge pass through and slide side to
side at all six (6) points of the driver (LH) side and passenger (RH) side?
Yes: Refer to the ESM for further diagnostic information not covered by this bulletin,
and then skip to step 9 on page 5.
No: Note those points that the plastic feeler gauge did not pass through on the
repair order, and then proceed to step 4.

4.

Loosen the two (2) Center Reinforcement Support bracket side bolts (circled in
Figure 5) below the point(s) that the plastic feeler gauge would not pass through.
Center Reinforcement
Support bracket

Lower Center Reinforcement
Support bracket side bolts (2)

Figure 5

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NTB24-006

5.

Slide the Center Reinforcement Support bracket (Figure 6) downward until there is at
least a 0.5 mm (0.020 in.) gap at the three (3) measurement points on that side of the
vehicle.

6.

Tighten the lower two (2) Center Reinforcement Support bracket side bolts loosened
in step 4.


7.

Loosen the remaining two (2) Center Reinforcement Support bracket top bolts (circled
in Figure 6) to release Center Reinforcement Support tension, and then retighten.


8.

Torque bolts to 21.0 N•m (2.1 kg-m, 15 ft-lb).

Torque bolts to 10.0 N•m (1.0 kg-m, 89 in-lb).

Repeat steps 4-7 on the opposite side of the vehicle as necessary.

Lower Center Reinforcement
Support bracket top bolts (2)

Center
Reinforcement
Support

Center Reinforcement
Support bracket

Figure 6

9.

Reassemble the vehicle Headlining.


Refer to the ESM: BODY INTERIOR > INTERIOR > REMOVAL AND
INSTALLATION > HEADLINING

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NTB24-006

CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION

PFP

OP CODE

SYM

DIA

FRT

Remove Headliner & Inspect Bracket

(1)

BX8NAA

ZL

32

2.7

PFP

OP CODE

SYM

DIA

FRT

Adjust Center Support Bracket
(1)
BX8PAA
ZL
32
(1) Reference the electronic parts catalog and use the Rear Sunroof Glass Assy
(91604-****) as the Primary Failed Part (PFP).

0.3

And if needed on the same line
DESCRIPTION

AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
January 19, 2024

NTB24-006

DESCRIPTION
Original bulletin published

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NTB24-006