NHTSA ID Number: 10249922
Manufacturer Communication Number: No. 2302.3
TSB/Document Date: 2024-02-08
Summary
Instructions on advanced technical information for the front turn signal on the Cayenne
Bulletin #: 2302.3
Advanced Technical Information
Part ID: 9471
9
9YA/9YB - Front Turn Signal/ Auxiliary Headlight Incorrect Operation
Vehicles Affected
Models
Model Year
Model Type
VIN Range
Vehicle-Specific Equipment
Cayenne
2022 - 2023
All
n/a
I-Numbers: 8IT (Basic LED Headlights) & J0B (92 Ah AGM battery)
Revision History
Revision
Release Date
Changes
0
February 16, 2023
Original document
1
April 27, 2023
Upgrade headlights for critical cases
2
September 20, 2023
Update of Vehicles Affected, Condition, Technical Background & Service Information
3
January 30, 2024
Update of Warranty
Condition
The customer complains of warning(s) in the instrument cluster for “Front (left or right) indicator fault” and possibly
“Vehicle lighting fault”. Visible symptoms for this concern involve a combination of the turn signal indicator in the
instrument cluster rapid blinks and the turn signal stops blinking orange. Fault code “C11A401 Turn signal bulb,
electrical malfunction” will be present in at least one headlight.
Possibly “B182700 – Feedback, blinking status, impl. Signal” will also be present.
B182700 is a consequential fault in the rear BCM.
AfterSales
Jan 30, 2024
Page 1 of 4
Bulletin #: 2302.3
Advanced Technical Information
Part ID: 9471
9
Technical Background
Due to the software diagnostics of the front exterior lighting system, when vehicle voltage is low enough (instrument
cluster displaying voltage at 11.9V or lower), operating the turn signals will cause the faults and conditions described to occur. These conditions can be presented in a key-on/engine-off state, or while start-stop is engaged.
Service Information
Test and verify the 12V AGM battery is healthy and able to maintain a charge.
The temporary solution for this issue is to replace the basic LED headlights with the upgraded PDLS headlights
option (not PDLS+).
1.
2.
3.
4.
Using GFF, verify the concern is isolated to the specified conditions described above for this issue, thus ensuring no
other concerns exist.
Create a Pre-VAL.
Perform the headlight replacements with the listed parts:
a.
Left and Right PDLS headlights
b.
958941572A - Power module for main light electronics LED headlight
c.
95890739900 - electronic control module LED module
Using the PIWIS tester, change the M-Code to 8IS in the MOVD and perform auto-coding in each headlight control
unit.
AfterSales
Jan 30, 2024
Page 2 of 4
Bulletin #: 2302.3
Advanced Technical Information
5.
6.
Part ID: 9471
9
Create a Post-VAL.
Confirm operation of the headlights and turn signals.
This ATI will be updated when a software solution has been released.
Parts notice:
As of the release of this document, PAG has restricted these parts because there is limited stock available. Porsche![]()
Centers should order VOR-PDX and be sure to check the ‘Car Down’ flag, where appropriate. PCNA will prioritize and
release these parts orders in the sequence they are received, as stock becomes available. VOR-PDX orders utilizing
the Car Down flag do not need a Parts PRMS ticket for release. Please reference this ATI.
AfterSales
Jan 30, 2024
Page 3 of 4
Bulletin #: 2302.3
Advanced Technical Information
Part ID: 9471
9
Warranty
For documentation and warranty invoicing, enter the working position and PCSS encryption specified below in the
warranty claim:
APOS
Labor operation
03350050
On board diagnostic
03350053
On board diagnostic. Create VAL
94155600
2 Headlights replace
94711901
Auxiliary headlights remove and reinstall
94711902
Auxiliary headlights remove and reinstall
I No.
PCSS encryption:
Location
94710
Auxiliary headlights
Damage type
1612
No Function
Search Items
E3, turn signals, headlights, C11A401, Cayenne
Important Notice: Technical Bulletins issued by Porsche
Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche
service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche
vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche
special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche
recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche
technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche
PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.
6000016761
©2024 Porsche
Cars North America, Inc.
AfterSales
Jan 30, 2024
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TSB/Document ID: No. 2302.3
Replacement Service Bulletin Number:
MFR Communication Date: 2024-01-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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