Classification:

Reference:

AN15-006AA

Date:

NTB15-049AA

January 22, 2024

TELEMATICS SERVICE INFORMATION
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.

APPLIED VEHICLES:

2018 Altima (L33)
2019-2022 Altima (L34)
2018-2020 Armada (Y62)
2019-2021, 2023-2024 GT-R (R35)
2018-2024 LEAF (ZE1)
2018-2020 Maxima (A36)
2018-2024 Murano (Z52)
2018-2020 Pathfinder (R52)
2018-2020 Rogue (T32)
2018-2019 Rogue Hybrid (T32H)
2018-2022 Rogue Sport (J11)
2018-2019 Titan/Titan XD (A61)

HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs
compatible with 3G network only are no longer supported.
SERVICE INFORMATION
The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located
near the overhead map lamp, also come equipped with a wireless communication device
called a Telematics Communication Unit (TCU). With an active NissanConnect® Services
subscription, the TCU communicates with the NissanConnect® Services Data Center to
provide various security and convenience services.
This bulletin contains important service procedures that must be performed properly in
order to set-up and maintain the telematics system for the APPLIED VEHICLES.


A table has been provided on the next page that lists the steps required to
successfully configure a TCU after it has been replaced.



A CHECK-OFF SHEET has been provided on page 20 to print and check off steps
as they are performed. Staple the completed CHECK-OFF SHEET to the repair
order.

Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/23

IMPORTANT:
For 2018 Armada and 2018 Rogue Sport:
A. Navigate C-III plus to the screen shown
in Figure 1.


Diagnosis (One System) >
TELEMATICS > ECU Identification
XXXXXXX

B. Confirm the TCU ID number.



XXXXXXXXXXXXXX
XXXXXXXXXXXXXX

If the TCU ID number begins with
“2047”, this bulletin does apply.

XXXXXXXXXXXXXX
XXXXXXXXXXXXXX

TCU ID
number

If the TCU ID number does not begin
with “2047”, this bulletin does not
apply.
Figure 1

REQUIRED ACTIONS
IMPORTANT:
After installing the replacement TCU (steps 1-16 on pages 4-8):


All steps below must be completed or telematics services will not operate properly.



Follow all of the steps in this bulletin and use the CHECK-OFF SHEET provided on
page 20.



If the TCU is replaced and the steps were not followed, the warranty claim will be
denied.

ORDER OF
COMPLETION

1ST

2ND

3RD

4TH

5TH

WRITE
VIN

CONFIGURE
TCU

REGISTER
INTELLIGENT
KEYS

TURN
ON TCU

REGISTER
TCU
WITH SXM











HINT: For 2018 Armada and 2018 Rogue Sport: Confirm the TCU ID number begins with
"2047" (see top portion of this page). If the TCU ID number does not begin with “2047”, this
bulletin does not apply.

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NTB15-049AA

TABLE OF CONTENTS:

REQUIRED ACTIONS ……………………………………………………………… page 2

TCU REPLACEMENT ………………………………………………………………
Save VIN Data ………………………………….………………………………..
Remove the Original TCU ……………………………………………………..
Install the New TCU ……………………….……………………………………
Write VIN to TCU ……………………….………….……………………………
Configure TCU …………………………….…………………………….………
Write New SIM ID Number on the Repair Order ………..…………………
Intelligent Key Registration …………………………………………………
Turn ON TCU ………….………….…………………………….………….……
TCU Registration ………….………….…………………………….………….
Check TCU Cellular Reception ………….………….…………………….…

CHECK-OFF SHEET …………………………………………………………….…

page 4
page 4
page 7
page 8
page 8
page 9
page 12
page 12
page 13
page 16
page 17

page 20

Manually Enter VIN Data (if needed)………………………………………… page 21

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NTB15-049AA

TCU REPLACEMENT
HINT:


Each TCU is registered to a specific Vehicle Identification Number (VIN). TCUs
cannot be “swapped” between vehicles. Once a TCU is registered to a vehicle, the
TCU cannot be used in another vehicle.



During this procedure, Intelligent Key Registration must be performed for all
APPLIED VEHICLES.* You MUST have ALL customer keys collected.



The new/replacement TCU must come from Nissan North America parts supply.



The VIN MUST be written to the replacement TCU after installation.



The replacement TCU must be registered with SXM.

*For 2018 Armada and 2018 Rogue Sport: Confirm the TCU ID number begins with "2047"
(see top of page 2). If the TCU ID number does not begin with “2047”, this bulletin does not
apply.

Save VIN Data

1. Set the parking brake.
2. Connect the VI to the vehicle.
3. Turn the ignition ON.
4. Launch C-III plus on the CONSULT PC.

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NTB15-049AA

5. Select Diagnosis (One
System).

Figure 2

6. Select TELEMATICS.

Figure 3

7. Select Work support.

Figure 4
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NTB15-049AA

8. Select SAVE VIN DATA.

9. Select Start.

Figure 5

10. Select Start again.

HINT: If the VIN data cannot be
saved, you will have to manually
enter the VIN later in this
procedure.

Figure 6

11. Select End.

Figure 7
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NTB15-049AA

12. Navigate C-III plus to the screen shown
in Figure 8.


XXXXXXX

Diagnosis (One System) >
TELEMATICS > ECU Identification

XXXXXXXXXXXXXX
XXXXXXXXXXXXXX
XXXXXXXXXXXXXX
XXXXXXXXXXXXXX

13. Write the original SIM ID Number on the
repair order.

SIM ID
number
Figure 8

Remove the Original TCU
14. Remove the TCU from the vehicle. Refer to the ESM for removal information.


Refer to the ESM: DRIVER INFORMATION & MULTIMEDIA > AUDIO VISUAL &
NAVIGATION SYSTEM > REMOVAL AND INSTALLATION > TCU

Step 15 must be performed AFTER the original TCU is removed from the vehicle and
BEFORE the replacement TCU is installed.

15. Write down the following information:


VIN.



International Mobile
Equipment Identity Number
(IMEI) of the original TCU.
This number is located on
the TCU.



LABEL ON TCU

xxxxx

IMEI Number of the
replacement TCU.
This number is located on
the TCU.

Figure 9

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NTB15-049AA

Install the New TCU
16. Install the new/replacement TCU into the vehicle. Refer to the ESM for installation
information.


Refer to the ESM: DRIVER INFORMATION & MULTIMEDIA > AUDIO VISUAL &
NAVIGATION SYSTEM > REMOVAL AND INSTALLATION > TCU

Write VIN to TCU
17. Connect C-III plus and navigate to TELEMATICS > Work support.


Refer to steps 1-7 on pages 4-5.

18. Select WRITE VIN (SAVED
DATA).
HINT: If VIN DATA could not be
saved in step 10, proceed to
Manually Enter VIN Data (if
needed) on page 21.

19. Select Start.

Figure 10

20. Select Start again.

Figure 11

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NTB15-049AA

21. Select End.

Figure 12

Configure TCU

22. Select Re/programming,
Configuration.
HINT: C-III plus screens for steps
23-25 are not shown.

23. Read the precautions on C-III plus
screen, and then select Next.

24. Select the model and model year.

25. Select Select, and then select
Confirm.

Figure 13

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NTB15-049AA

26. Select TELEMATICS.

Figure 14

27. Select After ECU Replacement
under VEHICLE CONFIGURATION.

Figure 15

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NTB15-049AA

28. Select Manual selection.

29. Use the information below to select the
applicable Type ID.
28277-6FL0D for:
 2018 Altima
 2018-2020 Maxima
 2018-2024 Murano
 2018-2020 Pathfinder
 2018-2019 Titan/Titan XD
Figure 16

28277-6FL1D for:
 2018-2020 Armada*
28277-7FH5A for:
 2019-2022 Altima
 2018-2020 Rogue
 2018-2019 Rogue Hybrid
 2018-2022 Rogue Sport*
28277-5SA2A for:
 2018-2024 LEAF
28277-6FL0C for:
 2019-2021, 2023-2024 GT-R
HINT: If C-III plus automatically selects
the Type ID, there will be no options
shown under Type ID and Figure 17 will
not display. Skip to step 31.

Figure 17

30. Select Next.

31. Select OK.

Figure 18
*For 2018 Armada and 2018 Rogue Sport: Confirm the TCU ID number begins with "2047"
(see top of page 2). If the TCU ID number does not begin with “2047”, this bulletin does not
apply.
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NTB15-049AA

Write New SIM ID Number on the Repair Order
32. Write the new SIM ID number on the repair order.
a. Navigate C-III plus to the screen shown in Figure 19.
o Diagnosis (One System) > TELEMATICS > ECU Identification
b. Locate the SIM ID number and write it on the repair order as “New SIM ID”.

xxxxxxxxx
xxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxxxxxxxxx
xxxxxxxxxx

SIM ID
number

Figure 19

Intelligent Key Registration
33. Perform Intelligent Key registration for all customer keys.


Refer to the C-III plus operations manual for key registration instructions.

HINT: The Remote Engine Start and Stolen Vehicle Locator features (if so equipped) of
NissanConnect® Services will not function, and DTC B130C will be stored if Intelligent
Key registration is not completed.

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NTB15-049AA

Turn ON TCU

34. Make sure the vehicle is not in shipping mode (shipping mode = extended storage
switch pulled OUT).

If needed, use the following steps to confirm the vehicle is not in shipping mode:
a. Make sure the ignition is OFF.
b. Open the driver’s door and leave it open.
c. Locate the interior fuse panel and remove the cover.
d. Push the white extended storage switch IN.
e. Turn the ignition ON.
f. Turn the ignition OFF.
g. Wait at least 2 seconds, and then turn the ignition ON.
h. Make sure the extended storage warning message is not displayed in the
combination meter/display.

35. Connect the VI to the vehicle.

36. Set the parking brake and confirm the ignition is ON.

37. Launch C-III plus on the CONSULT PC.

38. Select Diagnosis (One
System).

Figure 20

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39. Select TELEMATICS.

Figure 21

40. Select Work support.