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NHTSA ID Number: 10249828

Manufacturer Communication Number: 2311.2

TSB/Document Date: 2024-02-07


Summary

Instructions on advanced technical information for a DME fault - fuel low pressure


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TSB/Document ID: 2311.2

Replacement Service Bulletin Number:

MFR Communication Date: 2024-01-02

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: FUEL SYSTEM, GASOLINE

MFR Component System:

MFR Component Subsystem:


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Bulletin #: 2311.2

Advanced Technical Information

Part ID: 2066

2

992 2WD – DME Fault P310B00 – ‘Fuel Low Pressure – Implausible’
Vehicles Affected
Models

Model Year

Model Type

VIN Range

Vehicle-Specific Equipment

911

2021 - 2023

992110 (Carrera)
992120 (C2S)
992140 (C2GTS)
992150 (Carrera T)
992310 (Carrera Cab)
992320 (C2S Cab)
992340 (C2GTS Cab)
992810 (GT3)
992820 (GT3 Touring)

n/a

n/a

Revision History
Revision

Release Date

Changes

0

May 5, 2023

Original document

1

December 14, 2023

Update of Model Types, Technical Background, Service Information

2

January 2, 2024

Update of part number

Condition
Customer complains of a check-engine light resulting from fault “P310B00- Fuel low pressure – implausible” in the
DME control unit.

Technical Background
The diagnostic responsible for this fault monitors supply deviation within a finite time between the demanded or
target low-pressure requested of the low-pressure fuel pump and that of the actual supplied quantity to meet the
request, as correlated to pressure. In some instances, manufacturing tolerances for the low-pressure pump result
in the actual supplied fuel quantity exceeding the DME’s requested quantity, in other words, the pump’s operation
is ‘too effective.’ By consulting the Vehicle Analysis Log (VAL) containing the fault it is possible to see if the supplied
fuel quantity exceeded the requested quantity in the low-pressure system to cause the fault.

AfterSales

Jan 2, 2024
Page 1 of 3

Bulletin #: 2311.2

Advanced Technical Information

Part ID: 2066

2

Figure 1
In the example provided below of Figure 2, with imperial units provided, it is apparent the excess low-pressure fuel
supply caused the fault. Specifically, the value “B220_Fuel pressure actual value” of 10653.7 lbf/ft2 exceeds
“B221_Fuel low pressure setpoint” of 10442.7 lbf/ft2. This deviation occurred despite the DME regulating the demand downwards (-) by 1948.6 lbf/ft² or 14.99% to compensate for the excess supply, but the regulation could not
compensate enough to prevent the fault.

Figure 2 - FC: P310B00 Environmental Data Values
If the fault data is consistent with the condition exemplified in Figure 1, please replace the fuel pump, NOT the fuel
pressure sensor.
A software update to correct the diagnostic boundary parameters is available for GT3.

AfterSales

Jan 2, 2024
Page 2 of 3

2

Bulletin #: 2311.2

Advanced Technical Information

Part ID: 2066

Service Information
For Non-GT3 Models
1.
Follow the instructions from Guided Fault Finding to rule out any other possible fault causes.
2.
Referring to Figure 2. Identify measurement values for XX_Adaption value for low fuel pressure and A260_
Fuel pump control unit activation.
3.
Follow WM 206619 – Removing and installing fuel pump to replace the fuel pump.
4.
Verify the repair by monitoring the low-pressure fuel delivery under the engine operating parameters of the
fault’s environmental data.
For GT3 Models
1.

Perform DME programming with PIWIS Tester version 42.400.020 or newer Target DME PorscheeBay logo Part
numbers from table below:
PorscheeBay logo Part Number

DME SW Version

GT3 ULEV MT

9GT.906.022.EA

0001

GT3 ULEV PDK

9GT.906.022.DQ

0001

Warranty
As always, please document the repair completely in PQIS.
For this repair, please code the “cause” as follows:
Cause location:
2066 Fuel pump
Cause symptom:
5062 Pressure too high
Use the following troubleshooting labor operation:
20660175
Fuel pump check
20661950
Fuel pump remove and reinstall

Search Items
992, 911, GT3, Fuel, Pressure, P310B00 – ‘Fuel low pressure – implausible’

Important Notice: Technical Bulletins issued by PorscheeBay logo Cars North America, Inc. are intended only for use by professional automotive technicians who have attended PorscheeBay logo service training courses. They are
written to inform those technicians of conditions that may occur on some PorscheeBay logo vehicles, or to provide information that could assist in the proper servicing of a vehicle. PorscheeBay logo special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those PorscheeBay logo recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained PorscheeBay logo technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the PorscheeBay logo PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.

A15700
©2024 PorscheeBay logo Cars North America, Inc.

AfterSales

Jan 2, 2024
Page 3 of 3

1


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