Bulletin No.:

Service Bulletin

Date:

23-NA-046
January, 2024

TECHNICAL
Subject:

Power Windows and/or Mirrors Inoperative, Power Seat Movement Inoperative and/or
Moving on Its Own, Side Object Detection Inoperative and/or Unwanted Activation,
Power Door Lock Cycle Inoperative, Keyless Entry Inoperative - DTC B3125, B3130
and/or B3135 Set
This bulletin replaces PIT5608E. Please discard PIT5608E.

Brand:

Model:

Chevrolet

Equinox

GMC

Terrain

Holden

Equinox

Model Year:
from
2018

to

VIN:
from

to

Engine:

Transmission:

2024
2020

Involved Region or Country

North America, Middle East, Israel, Palestine, Argentina (Mercosur), Brazil (Mercosur),
GM Korea Company, Thailand (ASEAN), Australia/New Zealand, Egypt

Condition

Some customers may comment that:
• Power door locks inoperative
• Keyless entry inoperative
• Power windows and power mirror inoperative
• Power seats inoperative and/or moving on its own
• Side object detection inoperative and/or unwanted activation
Some technicians may find one or more of the following DTCs set in the Body Control
Module (BCM):
• B3125
• B3130
• B3135

Cause

This condition may be caused by one or more of the following:
• Damage or displaced foam connector seal.
• Water leaking past the body plug(s) located in the “A” hinge pillar above door harness
to body connectors X500 and/or X600 causing corrosion in the connector.

Copyright 2024 General Motors LLC. All Rights Reserved.

Page 2

January, 2024

Bulletin No.: 23-NA-046

Check the condition of the following connectors and the mating body harness for signs of
water intrusion. Refer to Inline Harness Connector End Views in SI.
• X500 Front Side Door, Door Wiring Harness - Driver to Body Wiring Harness
• X600 Front Side Door, Door Wiring Harness - Passenger to Body Wiring Harness
• X700 Rear Side Door, Door Wiring Harness - Left Rear to Body Wiring Harness
• X800 Rear Side Door, Door Wiring Harness - Right Rear to Body Wiring Harness

Correction

6298254

There are adhesive-backed foam seals at the X500/X600 connector locations on the
lower “A” hinge pillars.
– If the foam seal (1) is distorted, damaged or missing, replace the seal.

Important: Service agents must comply with all
International, Federal, State, Provincial, and/or
Local laws applicable to the activities it performs
under this bulletin, including but not limited to
handling, deploying, preparing, classifying,
packaging, marking, labeling, and shipping
dangerous goods. In the event of a conflict between
the procedures set forth in this bulletin and the
laws that apply to your dealership, you must follow
those applicable laws.

Service Procedure
Check the terminals on both sides of connector for
signs of corrosion.
⇒ For repairing the wiring. Refer to Wire to Wire
Repair in SI.
6298256

Evaluate the body plug(s) located in the “A” hinge pillar
above door harness to body connectors X500 and/or
X600, are seated and sealing properly.

Bulletin No.: 23-NA-046

January, 2024

Page 3

Parts Information
Causal
Part

Description

X

X

Part
Number

Qty

SEAL-FRT S/D
DR WRG HARN
HOLE OPG

23487135

As Required

PLUG, BODY H/
PLR OTR PNL
HOLE
(DIA 31MM)

25883487

As Required

Warranty Information
For vehicles repaired under the Bumper-to-Bumper
coverage (Canada Base Warranty coverage), use the
following labor operation. Reference the Applicable
Warranties section of Investigate Vehicle History (IVH)
for coverage information.
Labor Operation

Description

Labor Time

2086118*

Inspect Door Pass-Through Connectors for Water Intrusion

0.5 hr

Add

Replace SEAL-FRT S/D DR WRG HARN HOLE OPG

0.2 hr

Add

Replacing Body Side Outer Panel Plugs

0.2 hr

5430902

Wire-to-Wire Repair

Use the Published Labor
Operations Time

*This is a unique Labor Operation for Bulletin use only.

Version

2

Modified

Released April 17, 2023
Revised January 18, 2024 - Added 2024 to Model Year.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.

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