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NHTSA ID Number: 10249611

Manufacturer Communication Number: 18-NA-176

TSB/Document Date: 2024-02-02


Summary

This technical bulletin provides a procedure to add reflective butyl tape to the rear driver's side module to correct the radar reflection being detected and triggering the false alerts.


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TSB/Document ID: 18-NA-176

Replacement Service Bulletin Number:

MFR Communication Date: 2024-01-16

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: BACK OVER PREVENTION: SENSING SYSTEM: RADAR

MFR Component System:

MFR Component Subsystem:


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Bulletin No.:

Service Bulletin

Date:

18-NA-176
January, 2024

TECHNICAL
Subject:

Drivers Side Object Sensing Alert Module Not Working Correctly and/or Incorrect Side
Mirror Notification

Brand:

Model:

ChevroleteBay logo

Equinox

GMCeBay logo

Terrain

Holden

Equinox

Model Year:
from
2018

to

VIN:
from

Engine:

Transmission:

to

2024
2020

Involved Region or Country

North America, Middle East, Israel, Palestine, Argentina (Mercosur), Brazil (Mercosur),
Chile (West), Colombia (West), Ecuador (West), Paraguay (West), Peru (West), Uruguay
(West), GM Korea Company, Thailand (ASEAN), Australia/New Zealand, Egypt, Other
Africa

Additional Options (RPOs)

UKC

Condition

Some customers may comment when driving, the side mirror indicates there is a vehicle
present when there is not.

Cause

Correction

Copyright 2024 General MotorseBay logo LLC. All Rights Reserved.

Note: Radar reflections may be found to be worse on the driver side than the
passenger side.
This condition may be caused by unwanted radar reflection being detected and triggering
the false alerts.
If the side blind zone has been found not working properly, apply a piece of aluminum
butyl tape to the bottom of the driver’s side object sensing alert module.

Page 2

January, 2024

Important: Service agents must comply with all
InternationaleBay logo, Federal, State, Provincial, and/or
Local laws applicable to the activities it performs
under this bulletin, including but not limited to
handling, deploying, preparing, classifying,
packaging, marking, labeling, and shipping
dangerous goods. In the event of a conflict between
the procedures set forth in this bulletin and the
laws that apply to your dealership, you must follow
those applicable laws.

Service Procedure
Terrain Bumper Fascia

5073908

1. Remove the rear bumper fascia. Refer to Rear
Bumper Fascia Replacement in SI.
2. Using Kent Automotive Acrysol or equivalent,
clean the area of the fascia (2) where the butyl
tape will be applied under the module (1).

Bulletin No.: 18-NA-176

Bulletin No.: 18-NA-176

January, 2024

Page 3

Note: Some modifications to the butyl tape maybe
needed for proper fit.

5076643

3. Using care, cut a section of butyl tape referencing
the graphic above and the dimensions noted
below:
• 1) 12mm (0.47 in)
• 2) 160mm (6.3 in)
• 3) 7mm (0.28 in)
• 4) 60mm (2.3 in)

5084568

Page 4

January, 2024

Bulletin No.: 18-NA-176

5077075

4. Pre-install the butyl tape (1) and check for
alignment.
5. Using care, trim the butyl tape to fit.
6. Peel the backing off the aluminum butyl tape and
apply to the bottom of the module making sure the
area is completely covered as shown in the graphic
above.
7. Install the rear bumper fascia.
8. Lower the vehicle.
• If the side blind zone and/or side mirror
indicators are performing properly, no further
action is required.
• If the side blind zone and/or side mirror
indicators are not performing properly, refer to
SI for further diagnostics.

Bulletin No.: 18-NA-176

January, 2024

Page 5

Equinox Bumper Fascia

5072424

1. Remove the rear bumper fascia. Refer to Rear
Bumper Fascia Replacement in SI.
2. Using Kent Automotive Acrysol or equivalent,
clean the area of the fascia (2) where the butyl
tape will be applied under the module (1).

Page 6

January, 2024

Bulletin No.: 18-NA-176

Note: Some modifications to the butyl tape maybe
needed for proper fit.

5072394

4. Using care, cut a section of butyl tape referencing
the graphic above and the dimensions noted
below:
• 1) 12mm (0.47 in)
• 2) 160mm (6.3 in)
• 3) 7mm (0.28 in)
• 4) 60mm (2.3 in)

5084568

Bulletin No.: 18-NA-176

January, 2024

Page 7

5. Pre-install the butyl tape and check for alignment.

5072482

6. Using care, trim the butyl tape to fit.

5072429

7. Peel the backing off the aluminum butyl tape (1)
and apply to the bottom of the module making sure
the area is completely covered as shown in the
graphic above.

8. Install the rear bumper fascia.
9. Lower the vehicle.
• If the side blind zone and/or side mirror
indicators are performing properly, no further
action is required.

Page 8

January, 2024

Bulletin No.: 18-NA-176

• If the side blind zone and/or side mirror
indicators are not performing properly, refer to
SI for further diagnostics.

Parts Information
Causal
Part

Description

Part
Number

Qty

N/A

DEADENER, RF
PNL FRT
(200X305)

22709067**

1

**There is enough material to do additional vehicles. Store
the remaining material for future use.

Warranty Information
For vehicles repaired under the Bumper-to-Bumper
coverage (Canada Base Warranty coverage), use the
following labor operation. Reference the Applicable
Warranties section of Investigate Vehicle History (IVH)
for coverage information.
Labor
Operation

Description

Labor Time

6481928*

Apply Butyl Tape to Drivers
Side Object Sensing Module

1.5 hr

*This is a unique Labor Operation for Bulletin use only.

Version

5

Modified

Released May 31, 2018
Revised July 24, 2018 - Added 2019 to Model Year.
Revised February 28, 2022 - Added 2020–2022 to Model Year And Holden Equinox to
Model section.
Revised August 15, 2022 - Added 2023 to Model Year for Equinox and Terrain.
Revised January 16, 2024 - Added 2024 to Model Year.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.

WE SUPPORT VOLUNTARY
TECHNICIAN
CERTIFICATION

1


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