NHTSA ID Number: 10249469
Manufacturer Communication Number: TSB_ELE330
TSB/Document Date: 2024-02-02
Summary
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: ICCU-VCU SOFTWARE UPGRADE (SA560) - This bulletin provides information to improve the electric water pump (EWP) operation logic when the EV battery is being charged with a Level 1 or Level 2 (120-240 volt) AC charger on certain 2024MY EV9 (MV) vehicles produced from September 24, 2023 through January 19, 2024. A deviation may develop between the internal temperature and sensing temperature of the ICCU (Integrated Charging Control Unit) during high-current AC charging and predominantly in cold weather environments. If this condition occurs, the ICCU may become damaged, resulting in a stopped charging session and inability to charge using Level 1 or 2 AC chargers; however, the EV battery can still be charged using Level 3 DC fast charging.
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TSB/Document ID: TSB_ELE330
Replacement Service Bulletin Number:
MFR Communication Date: 2024-01-25
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
GROUP
MODEL
ELE
2024MY
EV9 (MV)
NUMBER
DATE
330
January 2024
TECHNICAL SERVICE BULLETIN
SUBJECT:
SERVICE ACTION: ICCU-VCU S/W UPGRADE FOR
FOR EWP OPERATION (SA560)
This bulletin provides information to improve the electric water pump (EWP) operation logic when the EV
battery is being charged with a Level 1 or Level 2 (120-240 volt) AC charger on certain 2024MY EV9 (MV)
vehicles produced from September 24, 2023 through January 19, 2024. A deviation may develop between
the internal temperature and sensing temperature of the ICCU (Integrated Charging Control Unit) during highcurrent AC charging and predominantly in cold weather environments. If this condition occurs, the ICCU may
become damaged, resulting in a stopped charging session and inability to charge using Level 1 or 2 AC
chargers; however, the EV battery can still be charged using Level 3 DC fast charging. Follow the procedure
outlined in this publication to upgrade the ICCU software logic for the EWP on the applicable vehicle. Before
conducting the procedure, verify that the vehicle is included in the list of affected VINs.
NOTICE
A Service Action is a repair program without customer notification that is performed during the
warranty period. Any dealer requesting to perform this repair outside the warranty period will
require DPSM approval.
Repair status for a VIN is provided on KDealer+ (Service → Warranty Coverage → Warranty
Coverage Inquiry → Campaign Information). Not completed Recall / Service Action reports are
available on KDealer+ (Consumer Affairs → Not Completed Recall → Recall VIN → Select Report),
which includes a list of affected vehicles.
This issue number is SA560.
A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.
Page 2 of 8
ICCU-VCU S/W UPGRADE FOR EWP OPERATION (SA560)
SUBJECT:
ECU Upgrade Procedure:
To correct this condition, the ECU should be reprogrammed using the KDS
download, as described in this bulletin.
Upgrade Event Name
724.MV1 VCU Upgrade for AC Charging Logic Improvement
NOTICE
•
Confirm a fully charged battery (12.3 volts or higher is necessary) is used or utilize a fully
charged jump starter box connected to the battery.
•
Ensure the KDS GDS is sufficiently charged at 60% or higher prior to reflash.
•
All ECU upgrades must be performed with the ignition set to the ‘ON’ position unless otherwise
stated.
•
Damaged VCI II units should not be used and promptly replaced.
•
Be careful not to disconnect the VCI-II connected to the vehicle during the ECU upgrade
procedure.
•
DO NOT start the engine during ECU upgrade.
•
DO NOT turn the ignition key ‘OFF’ or interrupt the power supply during ECU upgrade.
•
When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds before
starting the engine.
•
ONLY use approved ECU upgrade software designated for the correct application.
IMPORTANT
It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part
Number respective to Auto/Manual Mode ROM IDs. DO NOT reference the parts label affixed to
the ECU.
Note: When connecting the external battery pack
, in-vehicle operation built-in CAM might be issued by
impossible charging amount sensing of the battery sensor.
Connect the negative (-) terminal to the battery as shown below.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA560 EV9 (MV) January 2024
Page 3 of 8
ICCU-VCU S/W UPGRADE FOR EWP OPERATION (SA560)
SUBJECT:
NOTICE
Before attempting an ECU upgrade on any Kia model, make sure to first determine whether the
applicable model is equipped with an immobilizer
security system. Failure to follow proper
procedures may cause the PCM to become inoperative after the upgrade and any claims associated
with this repair may be subject to chargeback.
ROM ID INFORMATION TABLE:
Upgrade Event #724
Model
Type
IMMO
ECU P/No.
ROM ID
Previous
New
MV10-67H-N03-S00
AWD
39751 1XVN1
MV10-67H-N03-S01
MV10-67H-N03-S03
MV10-67H-N03-S02
Yes
EV9
MV10-57H-N03-S00
RWD
39751 1XVN2
MV10-57H-N03-S01
MV10-57H-N03-S03
MV10-57H-N03-S02
To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle's ECM ROM ID
and reference the Information Table as necessary.
[NOTE]
-
ECU upgrade function on KDS is basically operating in wireless communication as Wi-Fi direct. Also,
it’s possible to be performing via USB cable between Tablet PC and VCI-II.
-
Before start ECU upgrade, must make certain that the battery of Tablet PC is sufficiently charged.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA560 EV9 (MV) January 2024
Page 4 of 8
ICCU-VCU S/W UPGRADE FOR EWP OPERATION (SA560)
SUBJECT:
NOTICE
Prior to performing the ECU upgrade, be sure to check that the KDS is fully charged.
1.
Connect the VCI-II to the OBD-II connector,
located
under
the
driver’s
side
of
the
instrument panel.
NOTICE
The ECU upgrade function on KDS
operates wirelessly. It is not necessary
to perform the upgrade via USB cable.
2.
With the ignition ON, turn ON the KDS tablet.
Select ‘KDS’ from the home screen.
3.
Confirm communication with VCI (A) and then
configure the vehicle (B) using the ‘AUTO VIN’
(C) feature.
B
A
C
4.
Select ‘ECU Upgrade’.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA560 EV9 (MV) January 2024
Page 5 of 8
ICCU-VCU S/W UPGRADE FOR EWP OPERATION (SA560)
SUBJECT:
5.
The KDS will check the server for recently
uploaded
Events
and
then
automatically
download Upgrade Event #724.
NOTICE
The vehicle must be identified in
Vehicle Selection to download an
Event for that vehicle.
6.
KDS
screenshot
shown
above
is
for
demonstration purposes only. Events shown in
screenshot are not applicable to this bulletin.
Select Auto Mode.
CAUTION
Do NOT attempt to perform a Manual
Mode upgrade UNLESS Auto Mode
fails. Always follow the instructions
given on the KDS in either Auto or
Manual mode.
7.
Select the ‘VCU’ system under the System
selection menu.
Select ‘TSB’ (D) to confirm that the latest update
is available (if applicable).
Select
upgrade
Event
D
#724
and
select
‘Upgrade’ to continue.
8.
The ECU upgrade will begin and the progress
of the upgrade will appear on the bar graph.
E
Upgrade part (1/2) (E) will download the
upgrade event to the VCI-II. Upgrade part (2/2)
(F) will upgrade the ECU.
CAUTION
F
Do not touch the system buttons (like
‘Back’,
‘Home’,
‘etc.’)
while
performing ECU Upgrade.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA560 EV9 (MV) January 2024
Page 6 of 8
ICCU-VCU S/W UPGRADE FOR EWP OPERATION (SA560)
SUBJECT:
9.
If a “Communication Fail” screen appears, verify
that the VCI-II and KDS are communicating
properly. Select ‘OK’ and restart the from step
4.
NOTICE
If an error notice continues to appear
or
if
the
upgrade
cannot
be
performed, DO NOT disconnect the
KDS/VCI-II. Contact GIT America Help
Desk at (888) 542-4371 or Techline.
10.
When instructed on the KDS, turn the ignition
OFF for ten (10) seconds then back on. Select
‘OK’ to continue.
11.
Once the upgrade is complete, select ‘OK’ to
finalize the procedure.
12.
When prompted, select ‘YES’ to check for
Diagnostic Trouble Codes (DTC) and erase any
DTCs stored such as EPS, ESC, and TPMS that
may have been set during the upgrade.
13.
Start the engine to confirm normal operation of
the vehicle.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA560 EV9 (MV) January 2024
Page 7 of 8
SUBJECT:
ICCU-VCU S/W UPGRADE FOR EWP OPERATION (SA560)
Manual Upgrade Procedure:
NOTICE
The manual upgrade should ONLY be performed if the automatic upgrade fails.
If the automatic upgrade fails, turn the ignition ‘OFF’ for about 10 seconds then place it back in
the ‘ON’ position to reset the control unit BEFORE performing manual upgrade.
See table below for ‘Manual Mode’ passwords.
Manual Mode ECU Upgrade Passwords
Menu
Password
MV1 VCU (AWD): 39751-1XVN1
9532
MV1 VCU (RWD): 39751-1XVN2
4583
1.
Within the ECU Upgrade screen displayed, select Manual Mode.
2.
Select the ‘VCU’ system under the System selection menu. Select Upgrade Event #724 and select
Upgrade to continue.
3.
Select the appropriate control unit part number with reference to the ROM ID Information Table on
page 3, and select OK.
4.
Enter the appropriate password from the Manual Mode password table above and select OK.
5.
The upgrade will begin and the progress of the upgrade will appear on the bar graph.
6.
When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Select OK.
7.
Once the upgrade is complete, select OK to finalize the procedure.
8.
When prompted, select YES to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored
such as EPS, ESC, and TPMS that may have been set during the upgrade.
9.
Start the engine to confirm proper operation of the vehicle.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA560 EV9 (MV) January 2024
Page 8 of 8
ICCU-VCU S/W UPGRADE FOR EWP OPERATION (SA560)
SUBJECT:
AFFECTED VEHICLE RANGE:
Model
Production Date Range
EV9 (MV)
September 24, 2023 to January 19, 2024
REQUIRED TOOL:
Tool Name
Figure
Comments
KDS
Kia Diagnostic System
WARRANTY INFORMATION:
N Code: N99 C Code: C99
Claim
Type
Causal P/N
Qty.
Repair
Labor Op
Op
Replacement
Description
Code
Time
P/N
(SA560)
V
36400 1XHA0
0
ICCU-VCU S/W Upgrade
for EWP Operation
240020R0
0.3
M/H
N/A
Qty.
0
NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference
SA560 when accessing the KDealer+ system.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA560 EV9 (MV) January 2024
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