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01 05 20_N47/N57 DIESEL ENGINE EGR COOLER EXT LTD WTY (ELW) 10 YRS WITHOUT MILEAGE LIMIT

SIB 01 05 20
N47/N57 DIESEL ENGINE EGR COOLER EXT LTD WTY (ELW) 10 YRS
WITHOUT MILEAGE LIMIT

2024-01-23

This Service Information Bulletin (Revision 2) replaces SI B01 05 20 dated June 2020.
What’s New:

SIB title updated.
21V-907 Recall Repair-Related Parts Warranty coverage and the ELW exclusion information has been
added.
The Model, Situation, Procedure and Clam Information sections have been updated.
Attachment references have been updated.

MODEL
E-Series
F02
F10
F10
F15 (A)
F15 (B)
F25
F30
F30
F31

Model
Year
2015
2014 to
2016
2014 to
2016
2014 to
2015
2016 to
2018
2015 to
2017
2014 to
2018
2014 to
2018
2014 to
2018

Model
Description
740Ld xDrive

Production Dates

Engine

February 13, 2014 to May 08, 2015
July 08, 2013 to September 30,
2016
July 04, 2013 to September 21,
2016
January 02, 2014 to November 23,
2015

N57T

Recall
SIB
B11 10 21

N57T

B11 08 21

N57T

B11 08 21

N57T

B11 10 21

X5 xDrive35d

January 05, 2016 to June 30, 2018

N57T

B11 08 21

X3 xDrive28d

December 02, 2013 to December
21, 2016

N47T

B11 11 21

328d Sedan

June 24, 2013 to October 11, 2018

N47T

B11 09
21

July 01, 2013 to October 11, 2018

N47T

B11 09 21

June 21, 2013 to December 10,
2018

N47T

B11 09
21

535d Sedan
535d xDrive
Sedan
X5 xDrive35d

328d xDrive
Sedan
328d xDrive
Sports
Wagon

Note: The Model information above is for informational purposes only. It is not the only deciding factor.
Eligible Vehicles
If the EGR Cooler 21V-907 Recall Repair Campaign shows open on a vehicle that’s in your
workshop, and it requires this repair, perform the Recall repair that applies. Submit, and
claim for this Recall repair as outlined in the corresponding Service Information Bulletin.
This EGR cooler-specific ELW coverage DOES NOT apply in this situation.
If there is a subsequent failure of part that was replaced/installed to perform the 21V-907
EGR Recall repair, refer to the Procedure section below for important ELW exclusion and
part warranty claim submission information.
To assist you in identifying those vehicles that have this component and issue-specific (leakage), the following
Vehicle Comment will show in the VIN-specific DCSnet Warranty Vehicle Inquiry:
Please see SI B01 05 20 (DC 11 71 90 04 00). For this vehicle, the Exhaust Gas
Recirculation (EGR) Cooler limited warranty for defects in materials or workmanship has
been extended to 10 years without mileage limit as determined from the original in-service

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date. This coverage is subject to the same vehicle eligibility requirements, limitations, and
exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and
Light Trucks.
Note: Before performing a repair and submitting a claim, first confirm that the above notice shows, confirming
that it applies to the vehicle.
If you have eligibility and/or coverage questions, please contact the Warranty department through IDS by
selecting Coverage, Policy, Coding Questions and Mileage Corrections prior to performing any repair.

SITUATION
Component-Specific Limited Warranty Extension
For the eligible vehicles, BMW of North
America, LLC (BMW NA) is extending the
limited warranty for the vehicle’s Exhaust
Gas Recirculation (EGR) Cooler (shown) to:
10 years without mileage limit as
determined by the vehicle’s original inservice date.

This component and issue-specific limited warranty extension applies to defects in materials and/or workmanship.

This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusion criteria that
applies to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Note: This bulletin is notice of a limited warranty extension. This is NOT a notice of a Service Action or
Recall; however, a separate Recall Service Information Bulletin repair may apply.
There is no immediate repair required unless the BMW vehicle is currently experiencing this problem.
Customer Notification Letter
Even though this is NOT a Recall, BMW NA sent VIN-specific customer notification letters.

CAUSE
The vehicle demonstrates a power loss and the malfunction indicator lamp (MIL) on.
The following fault codes may be stored in the DDE:
24CE00
27F000
290900
290A00

Hot film air mass meter: Ratio of measured to calculated air mass too high
Charge air hose monitoring in idle: Charge air hose fallen down
Air system, air to EGR air mass flow plausibility: Measured air mass compared to
calculated air mass too high
Air system, air to EGR air mass flow plausibility: measured air mass compared to
calculated air mass too high and high charging pressure control deviation

Additionally, the customer may also state that from the engine compartment there is:
A whistling noise
A diesel exhaust smell; and/or
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A smell of melted plastic
The intake manifold (intake system) is found to have thermal deformation or damage. Melt-through may also be
found in the area of the EGR inlet and randomly around the intake system.
The reasons for the CAUSE, can be:

1. Excessive thermal load from the EGR system on the intake components; which results with
2. Excessive unmetered air leaks on the intake/charge air system

CORRECTION
Follow the instructions in the PROCEDURE section.

PROCEDURE
EGR Cooler-Related Repairs after the 21V-907 Recall Repair was Completed
The EGR cooler and the corresponding other parts that were replaced/installed to perform the
21V-907 Recall repair are covered by the BMW two (2) year, unlimited mileage (Type 2) parts
warranty, should a subsequent related part failure occur due to defects in materials and/or
workmanship.
The “start date” for the part warranty coverage is the “repair/claim date” that was entered for the
21V-907 Recall claim submission. This “warranty start date” apples to all related and eligible
subsequent part warranty replacements, even if the eligible Recall-related part should fail more
than one time during the 2-year parts warranty coverage period.
EGR Cooler ELW-Related Repairs that Qualify
Only after the 21V-907 EGR Recall repair is completed, and the corresponding two (2) year Recall-related parts
warranty coverage has expired, if it is still active, then the EGR cooler ELW coverage applies.
Follow the applicable attachment to diagnose and repair the vehicle:

For N47T engines – B010520 N47T Attachment 1; or
For N57T engines – B010520 N57T Attachment 2

PARTS INFORMATION
To determine the part number that applies to the specific vehicle being repaired, enter the VIN/chassis number
into either ETK or AIR, this will consider the specific equipment and/or options that are fitted to the vehicle.
Part Number:
Refer to ETK/AIR
Or
Refer to ETK/AIR

Description:
Exhaust gas cooler low temperature

Quantity:
1

Exhaust gas cooler high temperature

1

Together with the ETK/AIR listed:
“Only in conjunction with” part numbers, and when applicable, the
“Only compatible with” part numbers
That apply to the vehicle being repaired.
Note: The replacement O-ring is included with replacement EGR valves.
And, when required:
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Additional Work – Part Numbers
Part Number:
Refer to ETK/AIR
Refer to ETK/AIR

Description:
Sensor boost pressure N47 N57
Intake pipe with air flap control

Quantity:
1
1

Bulk Material - Sublet
Part Number:

Description:

82 14 1 467 704

Coolant (1 gallon concentrate)

Quantity:
Sublet as
needed

Additionally, other materials and small parts that are not specified above, such as fluids, lubricants, one-time
use screws, nuts, and seals, which must be replaced or installed (according to the ISTA repair
instructions/ETK/AIR), are to be selected from the Electronic Parts Catalogue, and/or other approved BMW
resources according to the respective vehicle type. Invoiced these items separately under the Repair Code
listed in this bulletin.

CLAIM INFORMATION
For eligible US-specification BMW vehicles that are registered and operated in the United States (including
Puerto Rico), this component-specific 10-year, unlimited mileage extended limited warranty coverage for
defects in materials and/or workmanship applies to qualifying repairs performed by authorized BMW centers,
except when stated otherwise in this Service Information Bulletin.
The existing limited warranty coverage for the whole vehicle and other components has not changed.
This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusion criteria that
applies to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
This coverage supersedes the coverage that is provided under the BMW Certified Pre-Owned Program or any
BMW Group Vehicle Service Contract that applies to the vehicle.
Except for EGR coolers that have 21V-907 Recall repair-related part warranty coverage, should the EGR cooler
fail again, it is then covered by the remaining portion of the extended limited warranty coverage.
Non-Qualifying Repairs
Vehicles with an open 21V-907 Recall, repairs performed on ineligible vehicles, eligible vehicles operated and
repaired outside the United States and Puerto Rico, and/or the diagnosis and repair of issues beyond the scope
of this component-specific coverage, or that are due to outside influences, or any other unrelated issues are not
covered by this limited warranty extension. This exclusion also applies to repairs that were performed using
(including those repairs that result from using) non-genuine BMW parts and/or used BMW passenger car or
light truck parts.
Qualifying Repairs - Claim Submission
Claim this work with the Repair Code and labor operations provided below.
Repair Code:

1171900400 F02 F10 F15 F25 F30 F31 N47 N57 US EGR cooler

Obtain the flat rate unit (FRU) allowances for the following that applies.
There is overlapping labor contained within the flat rate labor operations provided below. Please use the FRU
Plausibility check tool to identify the overlapping labor and reduce the stated FRU allowances accordingly prior
to claim submission.

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Labor Operation

Description

Labor Allowance

00 00 006

Carrying out vehicle test (Main work)

As applicable

Carrying out vehicle test (Plus work)

As applicable

Supporting voltage of the vehicle electrical system /
recharging vehicle battery

As applicable

Carrying out vehicle diagnosis, ABL (Work time)

Work time (WT)

Diagnosis Worktime Flat Rate

2 FRU

Removing and installing/replacing EGR cooler

As applicable

Or:
00 00 556
And:
61 21 528
And, as
necessary:
61 00 006*
Or:
00 58 500*
And:
11 71 600
And:
11 99 000

Inspecting EGR valve, EGR valve removed and replace if
1 FRU
necessary (with 11 71 600, EGR valve removed)

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00
00 006.
And, for the
N57T engine only
Labor Operation

Description
Removing and inspecting/replacing high pressure
auxiliary EGR cooler (EGR cooler’s production date
is before 15.02.20 (YY.MM.DD or February 20, 2015)

11 71 704

Labor Allowance
As applicable

And, as if necessary:
Labor Operation

Description

Labor Allowance

11 61 551

Replace intake manifold

As applicable

And, if necessary:
18 31 580

Removing and inspecting/replacing Diesel particulate filter
As applicable
(DPF)

And:
18 31 900

Additional job while replacing particulate filter (Resetting
adaptations values)

As applicable

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00
00 006, or exclude them (including 61 21 528) when the Vehicle Test is included in another repair.
Work time labor operation codes 61 00 006, 00 58 500, and 11 99 000 are not considered Main labor
operations.

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BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group AIR application
resource, start by entering the Chassis Number (the last seven (7) characters of the VIN, select the applicable
Model if two or more vehicle choices show), or enter the full VIN (17 characters), click on the “Search” button.
Next, click on the “Flat Rate Units” button and enter the flat rate labor operation code in the field to the right,
click “Search” to display the Flat Rate Unit Group detail choices.
(*) Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable
procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis
work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise
required by State law.
Sublet – Bulk Materials (RO and Claim Comments Required)
Sublet Code See the sublet
4
reimbursement
calculations below

Reimbursement for the repair-related bulk materials (Do not
use the BMW part numbers for claim submission)

Sublet reimbursement calculation for claiming the applicable repair-related bulk materials (BMW part numbers)
is at the dealer net price amount for the quantities used plus your center’s handling.
BMW Antifreeze/Coolant: Claim the corresponding sublet dollar amount for the quantity needed to replace what
was drained with a 50/50 coolant/water solution.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.