TJ31543 Service Bulletin/Repair Instructions

Volvo Car USA LLC
Technical Journal
Technical Journal Title
Ref. No.
P5(SPA)/P6(CMA) Software Download Guide
TJ 31543.9.4
Issuer (Dept.)
Issue Date
Status Date
Technical Service
11/30/23
11/30/23
Car Market
Partner
Function Group
United States and Canada 3 US 7510 Volvo Car USA 3018

Function Description
Page
Software
Page 1 of 3
Attachment

File Name
File Size
SPA_CMA_SWDL_180514.pdf
0.2862 MB
Rows beginning with * are modified

Note! If using a printed copy of this Technical Journal, first check for the latest online

version.

DESCRIPTION:

PDS = Pre Delivery Service

VIDA = Vehicle Information and Diagnostics for Aftersales

* Service 2.0 information has been updated

Total Upgrade: should be performed if there is a valid customer complaint or if directed to by a

Technical Journal or a Quality Bulletin. It is no longer necessary to perform Total Upgrade at every

service visit.

The customer complaint should be clearly stated in the repair text. Warranty claims without this

description may be rejected.

Service 2.0 Upgrade: should be performed at a scheduled maintenance service when Total

Upgrade is not being used for a repair at the same retailer visit.

PDS Upgrade: should be performed at Retail Car Customer Delivery.
CSC Customer Symptom Codes

Code
Description
3L
Technician information/Repair information/Not for warranty use
2V
Technician information/Software/Vehicle communication/Not for warranty use
Technical Journal 31543.9.4

Vehicle Type

Type Eng
Eng

Model

Sales Body Gear Steer

Desc

Year
Plant
Chassis range
Struc Week

Range
2XX
2016-9999
-
201505-999952
5XX
2019-9999
-
201746-999952
SERVICE:

See attached guide.

IMPORTANT NOTE: Map and Voice control upgrades are no longer required as part of Total

Upgrade or Service 2.0 however it is recommended that they be upgraded for maximum customer

satisfaction. Map upgrades can NOT be claimed under warranty.

Voice control database upgrades can only be claimed if there is a valid customer complaint as per TJ

33211.
VEHICLE REPORT:

Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use

concern area “Vehicle Report” and sub concern area “Support needed”, use function group 3018.

If software download fails, assure that the log-file from VIDA is included in the report, and also that

you describe which step that failed.
To view TJ attachment continue to next page. This TJ has one attachment.
Page 2 of 3
2023-11-30
SPA/CMA SW Guide

Connect battery charger & voltmeter.

Use VIDA
to confirm

battery State of Charge is over 70%

and positive current is entering the battery.
Is car

tagged for

any QB(s)?
Yes
Perform software

according to QB(s)
Refresh VIDA Upgrade list
Yes
Perform

PDS Upgrade
Is

Total/PDS Upgrade

still visible in list?
No

Is it a

new car

delivery?
Yes
Perform

Configuration

Test
No

No

Is there

a specific

customer

complaint?
Yes
Fault trace

with

TJs / VIDA
Check vehicle functionality

Perform any missing calibrations

Install/Update Map/Voice files if applicable,

see SPJ 29181

Install/Update Apps in the Download Center
No

Scheduled

maintenance

visit without

customer
Yes
Perform

Service 2.0
complaint?
- Courtesy Upgrade C10006, 31483274, then 31483275, see TJ 30991
Before Courtesy Upgrade
TJ 31543
-
QB 39816: 31483300 (XC90), 31682450 (S90/V90/V90CC)
-
QB R89702: 31483292 (Panoramic Sun Roof Switch SW)
-
QB 39820: 31678916 (T8 ERS)
-
QB 39835: 31483292 (XC90), 31654144 (S90/V90/V90CC) (VCM)
-
DTC IHU-U130B87 (LIN BUS #19) may be present after an

Upgrade and can be ignored.
-
Some functions, such as the climate system, may not resume

normal operation until the car has been locked for 15 minutes.
After Courtesy Upgrade

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