NHTSA ID Number: 10249340
Manufacturer Communication Number: D10260
TSB/Document Date: 2024-01-29
Summary
Volvo
Cars investigations have identified that the wrong part number has been assembled for the FLC2 and you will not be able to perform PDS software.
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TSB/Document ID: D10260
Replacement Service Bulletin Number:
MFR Communication Date: 2023-12-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
MFR Component System:
MFR Component Subsystem:
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Volvo Car USA LLC
Quality Bulletin
Bulletin Title
Group
NO
Delivery Action D10260: FLC2
Model Year 2024 S60, XC90, XC40
38
D10260
Issuer (Dept.)
Car Market
Issue Date
Status Date
Product, Safety and
Compliance
United States and Canada 12/13/23 12/13/23
Revisions
Page
Page 1 of 2
A.
B.
C.
D.
E.
F.
G.
H.
I.
DELIVERY ACTION D10260 DESCRIPTION
VEHICLES INVOLVED
PORT VEHICLES if applicable
PARTS INFORMATION/PARTS RETURN if applicable
OWNER NOTIFICATION
VEHICLES IN RETAILER INVENTORY
RETAILER RESPONSIBILITY
TECHNICIAN COMPETENCY REQUIREMENT
CAMPAIGN REIMBURSEMENT PROCEDURES & RETAILER ALLOWANCE
A.
DELIVERY ACTION D10260 DESCRIPTION
Volvo Cars USA LLC and Volvo Cars Canada LTD on behalf of the Volvo Car Corporation has
decided to launch Delivery Action D10260: Forward Looking Camera 2 (FLC2) on certain
model year 2024 S60, XC40, and XC90 vehicles.
Volvo Cars investigations have identified that the wrong part number has been assembled for
the FLC2 and you will not be able to perform PDS software.
The corrective action is to replace the FLC2 according to VIDA instruction.
A total of 12 U.S and 1 Canadian vehicles are eligible for this delivery action.
B.
VEHICLES INVOLVED
NOTE:
RETAILER MUST CONFIRM VEHICLE ELIGIBILITY PRIOR TO BEGINNING
THE REPAIR FOR THIS DELIVERY ACTION. VEHICLES IN RETAILER
INVENTORY MUST BE UPGRADED PRIOR TO PDS.
Vehicle eligibility must be confirmed:
• Vehicle Inquiry – Warranty Vehicle Inquiry where the message “Delivery Action D10260
FLC2” will appear for eligible vehicles, F4=History from the main Inquiry menu must be
selected to confirm Delivery Action D10260 has not been completed. Eligibility can also be
confirmed in TIE.
All vehicles must be checked for any incomplete recalls or service campaigns or service
upgrades. All open Recall, Service Campaign or Service Action repairs must be completed.
If you have any questions concerning this recall, send them to [email protected].
Quality Bulletin D10260
C.
PORT VEHICLES
NOT all vehicles arriving from the ports will have been completed. It is the retailer’s
responsibility to check vehicle eligibility prior to delivery.
D.
PARTS / PARTS RETURN
Please refer to the Parts Bulletin once available.
E.
OWNER NOTIFICATION
No owner notification. This action does not apply to retailed vehicles.
F.
VEHICLES IN RETAILER INVENTORY
All vehicles marked for Delivery Action D10260 must be remedied prior to delivery.
G.
RETAILER RESPONSIBILITY
All vehicles qualifying for this Delivery Action must be repaired prior to a customer taking
possession of the vehicle at new car delivery.
H.
TECHNICIAN COMPETENCY REQUIREMENT
The technician competency requirement for this campaign repair is Certified (G1).
I.
REIMBURSEMENT PROCEDURES & RETAILER ALLOWANCE
Recall D10260 claims should be submitted using the LONG FORM application only.
Claim Type:
Cause Code:
CSC Code:
Main OP:
Failed Part Number:
D10260
02
XW
99910-1
32410083 (Camera)
Operation Number
Repair Description
99910-1
37330-2
36002-3
36060-3
Delivery stop acc. To QB-D
Forward-aimed camera (FLC) remove-install/replace
Software control module downloading
Calibration with VIDA
Qty
Labor Time
1
1
1
1
0.1
0.4
0.2
0.1
*Replace the FLC2 in these steps:
1. Replace the FLC2
2. Perform a FLC2 Reload and Calibration
3. Total Upgrade to be performed via PDS
*Labor times provided are current at the time of release and are subject to change:
Claims will be paid at the time in effect on the repair date.
Page 2 of 2
2023-12-13
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