NHTSA ID Number: 10249320
Manufacturer Communication Number: TSB009923
TSB/Document Date: 2024-01-29
Summary
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior cleanliness. ? Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are, and have always been, a major focus for Toyota
. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet item 8 of ?Final Inspection and Cleaning.?) This bulletin contains the PDS procedures that apply specifically to 2024 model year Tacoma vehicles. A universal PDS Check Sheet that contains PDS steps that apply to all 2024 model year Toyota
vehicles has been developed. To properly perform a complete PDS, you must complete all procedures contained in this TSB as well as the universal PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle Storage Guidelines.
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TSB/Document ID: TSB009923
Replacement Service Bulletin Number:
MFR Communication Date: 2024-12-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
T-SB-0099-23
December 13, 2023
2024 Tacoma Pre-Delivery Service (PDS)
Service
Category
General
Section
Pre-Delivery Service
Market USA
Applicability
YEAR(S)
MODEL(S)
2024
Tacoma
ADDITIONAL INFORMATION
Introduction
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer
feedback indicates the following areas deserve special attention when performing PDS:
•
•
•
•
Careful inspection for paint chips/scratches and body dents/dings.
Proper operation of electrical accessories (including interior light, clock, and radio reset).
Interior cleanliness.
Proper function of mechanical systems.
Customer retention and proper maintenance of vehicles are, and have always been, a major
focus for Toyota
. To help remind customers that regular service is essential to the proper
maintenance of the vehicle, dealers are required to install a service reminder sticker before
delivery. By doing this, customers will be reminded to return to your dealership for service. Your
current service reminder sticker may be used. (See PDS Check Sheet item 8 of “Final Inspection
and Cleaning.”)
This bulletin contains the PDS procedures that apply specifically to 2024 model year Tacoma
vehicles. A universal PDS Check Sheet that contains PDS steps that apply to all 2024 model
year Toyota
vehicles has been developed. To properly perform a complete PDS, you must
complete all procedures contained in this TSB as well as the universal PDS Check Sheet.
In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle
Storage Guidelines.
© 2023 Toyota
Motor Sales, USA
Page 1 of 8
T-SB-0099-23
December 13, 2023
Page 2 of 8
2024 Tacoma Pre-Delivery Service (PDS)
Table of Contents
•
Warranty Policy ....................................................................................................................... 3
•
Warranty Information ............................................................................................................... 3
•
Required Tools & Equipment ................................................................................................... 3
•
D/C Cut Fuse Installation ......................................................................................................... 4
•
Front License Plate and Mounting Bracket Installation* ........................................................... 5
•
Check Torque of Wheel Fasteners .......................................................................................... 7
•
Power Running Boards Initialization (Limited Only)* ................................................................ 7
•
Initialization of Power Tail Gate* .............................................................................................. 7
•
Tire Pressure Warning System (TPWS) Initialization ............................................................... 7
•
Head Unit System Reset ......................................................................................................... 8
•
Dealer Contact Information for Call Dealer Head Unit Function* .............................................. 8
•
Navigation — Set Date & Time by GPS ................................................................................... 8
*If applicable.
© 2023 Toyota
Motor Sales, USA
T-SB-0099-23
December 13, 2023
Page 3 of 8
2024 Tacoma Pre-Delivery Service (PDS)
Warranty Policy
If the need for additional repairs or adjustment is noted during PDS, the required service should
be performed under warranty. Reimbursement will be managed under the warranty policy.
The Warranty Policy and Procedures Manual requires that you maintain the completed
Check Sheet in the customer’s file. If you cannot produce a completed form for each retailed
vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be subject
to debit.
An additional Repair Order completed in conjunction with normal PDS MUST have time
punch/flags for service. If multiple repairs are performed, separate time flags MUST be punched
for each repair.
Warranty Information
OP CODE
DESCRIPTION
MODEL
TIME
OFP
T1
T2
001013
Pre-Delivery Service (PDS)
Tacoma
0.9
–
–
–
Required Tools & Equipment
REQUIRED EQUIPMENT
SUPPLIER
Techstream ADVi*
QTY
TSADVUNIT
Techstream 2.0
Techstream Lite
PART NUMBER
TS2UNIT
ADE
Techstream Lite (Green Cable)
TSLITEPDLR01
TSLP2DLR01
*Essential SST.
NOTE
• Only ONE of the Techstream units listed above is required.
• GTS+ software version 2023.04.003.02 or later is required.
• Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787.
© 2023 Toyota
Motor Sales, USA
1
T-SB-0099-23
December 13, 2023
Page 4 of 8
2024 Tacoma Pre-Delivery Service (PDS)
D/C Cut Fuse Installation
To minimize battery discharge during transportation and storage, the D/C cut fuse (30A) has been
removed at the assembly plant and temporarily stored in the blank space of the relay block in the
engine compartment. During PDS, reinstall the D/C cut fuse (30A) to its original location and
confirm ALL related Diagnostic Trouble Codes (DTCs) are cleared.
Remove the D/C cut fuse (30A) from the blank space of the relay block in the engine
compartment and install the D/C cut fuse (30A) in the relay block as shown.
Figure 1.
1
3
2
1
Relay Block
3
2
Remove the D/C Cut Fuse (30A)
Install the D/C Cut Fuse (30A) (Original Location)
NOTE
• With the D/C cut fuse (30A) removed, if ANY DTCs are detected when the ignition is turned ON
during transportation, use Global Techstream Software (GTS+) to clear ALL DTCs AFTER ensuring
that there are NO malfunctions.
• While the vehicle is stored at the dealership, disconnect the negative (–) battery terminal to prevent
battery discharge. Refer to T-SB-0024-23, Battery Maintenance During PDS for battery
maintenance information.
© 2023 Toyota
Motor Sales, USA
T-SB-0099-23
December 13, 2023
Page 5 of 8
2024 Tacoma Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation
The front license plate bracket and two self-tapping screws are loaded in the vehicle at the
assembly plant. Follow this procedure to install the front license plate bracket and front license
plate in states where it is required by law.
NOTICE
• Do NOT drill holes through the bumper cover.
• Do NOT over-tighten the self-tapping screws.
1. Disengage the clips to remove the two hole
covers from the front bumper.
Figure 2.
3
1
2. Install the two grommets to the
front bumper.
3
2
1
Hole Covers
2
Grommets
3
Front Bumper
© 2023 Toyota
Motor Sales, USA
T-SB-0099-23
December 13, 2023
Page 6 of 8
2024 Tacoma Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation (continued)
3. Insert the front license plate onto the tabs
on the bracket.
Figure 3.
1
3
1
4. Align the holes on the license plate with the
holes on the license plate bracket.
4
2
5. Install the license plate with the two selftapping screws to the front bumper in the
order as shown in Figure 3.
5
1
Holes
2
License Plate Bracket
3
Front License Plate
4
Tabs
5
Self-Tapping Screws
© 2023 Toyota
Motor Sales, USA
T-SB-0099-23
December 13, 2023
Page 7 of 8
2024 Tacoma Pre-Delivery Service (PDS)
Check Torque of Wheel Fasteners
1. Refer to the applicable Repair Manual for the specified torque for the wheel fasteners.
2. Using a calibrated torque wrench, verify the wheel fasteners on each wheel are tightened to
the specified torque listed in the Repair Manual.
Power Running Boards Initialization (Limited Only)
When removing the D/C cut fuse, it is necessary to initialize the power running board system.
Refer to the applicable Repair Manual for the Power Running Board initialization procedure.
NOTE
Jam protection will NOT be active during this procedure.
Initialization of Power Tail Gate
As a result of the removal of the D/C cut fuse with the tail gate opened, the automatic function of
the power tail gate will be inoperative due to loss of the stored tail gate position memory.
Refer to the applicable Repair Manual for the Power Tail Gate System initialization procedure.
HINT
If the D/C cut fuse is removed with the tail gate closed, initialization will not be required.
Tire Pressure Warning System (TPWS) Initialization
Refer to the applicable Repair Manual for the TPWS initialization procedure. Note the spare tire
does NOT have a TPWS sensor.
NOTE
To adjust the tire pressure correctly when the outside temperature is significantly colder than shop
temperature, perform a Health Check using GTS+ and select the compensation tire pressure checkbox.
Compensation pressures will display on the Health Check results screen. Adjust the tire pressure when
the tires are cold.
© 2023 Toyota
Motor Sales, USA
T-SB-0099-23
December 13, 2023
Page 8 of 8
2024 Tacoma Pre-Delivery Service (PDS)
Head Unit System Reset
Prior to vehicle delivery, please confirm that the welcome screen with language options appears
on the head unit display when ignition is switched to the ON position. There may be instances
where the welcome screen with language options may not properly appear on the head
unit display.
If the welcome screen showing language options is not displayed, complete the following steps:
1. Select the Settings option (gear icon).
2. Scroll down and select the Info & Security option.
3. The System Reset dialogue box will appear. Select Reset to confirm the resetting of system.
4. Confirm that the welcome screen with language options is now displayed.
Dealer Contact Information for Call Dealer Head Unit Function
Refer to the Multimedia System Owner’s Manual to add dealer contact information.
See section 2-8 Vehicle settings / Setting dealer information.
Navigation — Set Date & Time by GPS
Prior to vehicle delivery, it is necessary to turn the Set Date & Time by GPS setting to the
ON position.
1. Turn the engine switch (power switch) to the ON position (ON mode).
2. Navigate the following menus in the head unit: Settings – General – Date & Time –
Set date & time by GPS.
3. Ensure the Set Date & Time by GPS function is set to the ON position.
© 2023 Toyota
Motor Sales, USA
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