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NHTSA ID Number: 10249316

Manufacturer Communication Number: LSB006323

TSB/Document Date: 2024-01-29


Summary

TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body dents/dings. ?Proper operation of electrical accessories (including interior light, clock, and radio reset). ?Interior cleanliness. ?Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for LexuseBay logo. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to input their dealer information and set the service reminder on the Navigation Screen before delivery. By doing this, customers will be reminded to return to your dealership for service. (See Page 2 of the RZ 300e/RZ 450e PDS Check Sheet ?Set Dealer and Service Reminder.?) This bulletin contains the PDS procedures that apply specifically to 2024 model year RZ 300e and RZ 450e vehicles. To properly perform a complete PDS, you must complete all procedures contained in this TSB as well as the RZ 300e/RZ 450e PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle Storage Guidelines and Battery Electric Vehicle (BEV) Traction Battery Long-Term Maintenance Guidelines.


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TSB/Document ID: LSB006323

Replacement Service Bulletin Number:

MFR Communication Date: 2023-12-08

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

MFR Component Subsystem:


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L-SB-0063-23

December 8, 2023

2024 RZ 300e and RZ 450e Pre-Delivery Service (PDS)
Service
Category

General

Section

Pre-Delivery Service

Market USA

Applicability
YEAR(S)

MODEL(S)

2024

RZ300E, RZ450E

ADDITIONAL INFORMATION

Introduction

Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer
feedback indicates the following areas deserve special attention when performing PDS:



Careful inspection for paint chips/scratches and body dents/dings.
Proper operation of electrical accessories (including interior light, clock, and radio reset).
Interior cleanliness.
Proper function of mechanical systems.

Customer retention and proper maintenance of vehicles are and have always been a major focus
for LexuseBay logo. To help remind customers that regular service is essential to the proper maintenance
of the vehicle, dealers are required to input their dealer information and set the service reminder
on the Navigation Screen before delivery. By doing this, customers will be reminded to return to
your dealership for service. (See Page 2 of the RZ 300e/RZ 450e PDS Check Sheet “Set Dealer
and Service Reminder.”)
This bulletin contains the PDS procedures that apply specifically to 2024 model year RZ 300e
and RZ 450e vehicles. To properly perform a complete PDS, you must complete all procedures
contained in this TSB as well as the RZ 300e/RZ 450e PDS Check Sheet.
In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle
Storage Guidelines and Battery Electric Vehicle (BEV) Traction Battery Long-Term
Maintenance Guidelines.

© 2023 LexuseBay logo, a division of ToyotaeBay logo Motor Sales, USA

Page 1 of 13

L-SB-0063-23

December 8, 2023

Page 2 of 13

2024 RZ 300e and RZ 450e Pre-Delivery Service (PDS)
Table of Contents

Warranty Information............................................................................................................... 3

Required Tools & Equipment .................................................................................................. 3

D/C Cut Fuse (30A) Installation ............................................................................................... 4

Front License Plate and Mounting Bracket Installation*........................................................... 5

Front and Rear Emergency Towing Eyelet Removal and Hole Cover Installation.................... 7

Installation of Rubber Body Plugs ........................................................................................... 9

Power Back Door Initialization............................................................................................... 10

Tire Pressure Warning System (TPWS) Initialization............................................................. 10

Enable HybrideBay logo Battery Thermal Keep Control Mode .............................................................. 11

Confirm HybrideBay logo Battery Thermal Keep Control Mode State .............................................. 11

Set HybrideBay logo Battery Thermal Keep Control Mode .............................................................. 12

Seating Position Control ECU Initialization ............................................................................ 12

Head Unit System Reset ....................................................................................................... 13

Customize ACC Function ...................................................................................................... 13

Dealer Contact Information for Call Dealer Head Unit Function ............................................. 13

Navigation — Set Date & Time by GPS ................................................................................ 13
*If Applicable

© 2023 LexuseBay logo, a division of ToyotaeBay logo Motor Sales, USA

L-SB-0063-23

December 8, 2023

Page 3 of 13

2024 RZ 300e and RZ 450e Pre-Delivery Service (PDS)
Warranty Information
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

N/A

Not Applicable to Warranty

Required Tools & Equipment
REQUIRED EQUIPMENT

SUPPLIER

Techstream ADVi*
Techstream 2.0
Techstream Lite

PART NUMBER

QTY

TSADVUNIT
ADE

Techstream Lite (Green Cable)

TS2UNIT
TSLITEPDLR01
TSLP2DLR01

*Essential SST.

NOTE
 Only ONE of the Techstream units listed above is required.
 GTS+ software version 2023.04.003.02 or later is required.
 Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787.

© 2023 LexuseBay logo, a division of ToyotaeBay logo Motor Sales, USA

1

L-SB-0063-23

December 8, 2023

Page 4 of 13

2024 RZ 300e and RZ 450e Pre-Delivery Service (PDS)
D/C Cut Fuse (30A) Installation

To minimize battery discharge during transportation and storage, the D/C cut fuse (30A) has
been removed at the assembly plant and temporarily stored in the blank space of the relay block
in the engine compartment. During PDS, reinstall the D/C cut fuse (30A) to its original location
and confirm ALL related Diagnostic Trouble Codes (DTCs) are cleared.
Remove the D/C cut fuse (30A) from the blank space of the relay block in the engine
compartment and install the D/C cut fuse (30A) in the relay block as shown.
Figure 1.

1

3

2

1

Relay Block

3

2

Remove the D/C Cut Fuse (30A)

Install the D/C Cut Fuse (30A) (Original Location)

NOTE
 With the D/C cut fuse (30A) removed, if ANY DTCs are detected when the ignition is turned ON during
transportation, use Global Techstream Software (GTS) to clear ALL DTCs AFTER ensuring that there
are NO malfunctions.
 While the vehicle is stored at the dealership, disconnect the negative (–) battery terminal to prevent
battery discharge. Refer to L-SB-0016-23 Battery Maintenance During PDS for battery
maintenance information.

© 2023 LexuseBay logo, a division of ToyotaeBay logo Motor Sales, USA

L-SB-0063-23

December 8, 2023

Page 5 of 13

2024 RZ 300e and RZ 450e Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation

The front license plate bracket and two self-tapping screws are stored in the vehicle. Follow this
procedure to install the front license plate bracket and front license plate in states where it is
required by law.
1. Align holes “A” of the mounting bracket
with the dimples on the front bumper cover.
Mark the location of holes “B” on the
bumper cover.

Figure 2.
B

NOTE

A

A

 Holes “A” are used for installation of the
mounting bracket to the bumper cover.
 Holes “B” are used for the installation of
the front license plate to the
mounting bracket.
3

2. Drill two relief holes with a diameter of
11 mm (0.43 in.) at the hole “B” marks on
the front bumper cover to prevent the
license plate retaining bolt end from
contacting the cover.

1

NOTICE

2

 Do NOT pre-drill holes into
the dimples.
 Do NOT overtighten the
self-tapping screws.

1

Mounting Bracket

2

Dimples

3

Mark and Drill Holes

3. Install the mounting bracket to the front
bumper cover by attaching the two selftapping screws.

© 2023 LexuseBay logo, a division of ToyotaeBay logo Motor Sales, USA

L-SB-0063-23

December 8, 2023

2024 RZ 300e and RZ 450e Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation (continued)

4. Install the front license plate onto the mounting bracket at holes “B” using
two noncorroding bolts with the following dimensions:
Nominal Length: 15.0 mm (0.59 in.)
Diameter: 6.0 mm (0.24 in.)
Figure 3.

Figure 4.

3

2

1

1

Nominal Length

2

Diameter

2
1

1

Front License Plate

2

Bolts

3

Self-tapping Screws

© 2023 LexuseBay logo, a division of ToyotaeBay logo Motor Sales, USA

Page 6 of 13

L-SB-0063-23

December 8, 2023

Page 7 of 13

2024 RZ 300e and RZ 450e Pre-Delivery Service (PDS)
Front and Rear Emergency Towing Eyelet Removal and Hole Cover Installation

1. Remove the front and rear emergency

12


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