Note the Applicable Criteria ID for use
in determining the correct work to be done and
corresponding parts associated.
CRITICAL REPAIR STEP

STOP!
If multiple software update Campaign/Actions are
open, they must be performed in order of the Start
date . The oldest should be performed
first.
•

All Safety Recalls must be completed prior to
completing this campaign.

•

Proceed to Section B.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
91EV Page 8 of 16

Section B – Repair Procedure
NOTE
Prior to launching the VAS Diagnostic Tester and starting an update, ensure the following conditions are met;
The ODIS software is completely up to date.
•

Refer to the “Current ODIS Service Version” circular found in Elsa2Go Service References.

The battery charger is connected to the vehicle battery and remains connected for the duration of the
software update.
•

Battery voltage must remain above 12.5 volts for the duration of the software update. Failure to do
so may cause the update to fail, which could result in damage to the control module. Control modules
damaged by insufficient voltage will not be covered.

The screen saver and power saving settings are off.
•

Failure to do so may result in the tester entering power save mode during the software update, which
could result in damage to the control module.

The VAS Diagnostic Tester is plugged in using the supplied power adapters.
•

Under no circumstances should the tester be used on battery power alone during the software
update. Failure to do so may result in the tester powering off during the update, which could result
in damage to the control module.

The VAS Diagnostics Interface MUST ONLY be connected to the tester with a USB cable.
•

Performing a software update using a Bluetooth or WiFi connection increases the risk of losing
connection during the update, which could result in damage to the control module.
It also greatly increases the time required to perform the update. Requests for additional time or
parts will be denied if the GFF log shows the update was performed using Bluetooth or WiFi.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
91EV Page 9 of 16

CRITICAL REPAIR STEP

STOP!
•

Check for pre-existing faults.

•

If any modules are offline and cannot be identified, the communication issue must be addressed prior to
starting this procedure.

•

Any module with a “Faulty Control Module” fault must be addressed prior to starting the flash. The flash may
fail for the affected control module.

•

Diagnosis and repair of pre-existing conditions are not covered under this action.

•

No additional/other work may be performed on the vehicle for the entire duration of the software update.

•

The firewall settings which are listed in the latest release notes of the current ODIS version always apply.

•

It is essential to follow the correct sequence when performing the individual steps; otherwise, the flash
routine will be interrupted.

CRITICAL REPAIR STEP

STOP!
Before starting programming, it is essential to perform the following actions
for the -VAS5908- battery charger.
The battery charger’s default setting will switch the charger off automatically after a
period of time. To prevent this, the following must be carried out.
Switch it OFF and then ON again each time the charger is connected.
The battery charger’s display must have switched off before it’s restarted.
The charging time can be changed in the charger’s settings menu (access code =
6161). Refer to the owner’s manual for further information. DO NOT change any
settings that will damage the charger or the vehicle.
CRITICAL REPAIR STEP

STOP!
•

The software update is performed in multiple steps, using a different SVM code for each step.

•

Each SVM is performed using different operating modes (Diagnosis or Flash).

•

Each SVM is performed using different communication paths (DoIP or CAN).

•

Pay very close attention to the instructions outlined in each repair step.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
91EV Page 10 of 16

CRITICAL REPAIR STEP

STOP!
•

The communication path (DoIP or CAN) can be changed during each SVM code entry test plan step.

•

The path change may take a minute or two to go into effect. Repeat the step to change the path if it does
not change.

CRITICAL REPAIR STEP

STOP!
Perform the following before beginning the software update procedure:
•

Switch off all consumers, air conditioning, heater blower motor, lights, heated seats, etc.

•

Ensure the latest version of ODIS is downloaded.

•

Ensure diagnostic head is connected to ODIS tester via USB cable.

•

Move selector lever to P.

CRITICAL REPAIR STEP

STOP!
•

If privacy mode was activated by the customer before the software update, it will need to be reactivated
manually after the software update.
o In the MMI, go to Settings > Privacy to check if privacy mode is active. Privacy mode can also be
reactivated from this same menu.

•

Please inform the customer that privacy mode is deactivated automatically after the software update and
may need to be reactivated.

•

In isolated cases, the existing key user may be deleted at the end of the software update. In such cases,
please inform the customer that the key user needs to be added again; the user name and password are
required for this purpose.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
91EV Page 11 of 16

CRITICAL REPAIR STEP

STOP!
DO NOT start the flash and leave the vehicle unattended overnight, or for long periods of time. Doing so can cause
irreparable damage to control units or lead to inaccurate log times. Requests for additional GFF time and/or
damaged control modules caused by the flash running overnight will be denied.
NOTE
Flashing times will vary. The time it takes to complete the software updates is dependent on several factors, including
the workshops internet download speed.
NOTE
In an effort to keep track of the time units from the multiple SVM codes, the SVM code can be entered in the RO
field in ODIS. This will then be populated in the RO field in GFF Paperless.
•

Instead of selecting “No RO” during the vehicle scan, select “Own order number” .

•

Then enter in the SVM code(s) (or step) that is being used during that session .

•

Once the log is sent to GFF Paperless, the Diagnosis IDs from the specific SVM codes performed can then
be easily identified:

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
91EV Page 12 of 16

Step 1 - Perform SVM via DIAGNOSIS + DoIP
•

Use operating mode, DIAGNOSIS.

•

Select “SVM – Code Input”.

•

Enter SVM code ME32DOIP and follow the on screen prompts.

•

Select communication path DoIP when prompted.

•

Exit Diagnosis completely and send log to GFF Paperless.

•

Proceed to Step 2 once the SVM is complete.

Step 2 – Perform Bus Sleep

•

Perform a five minute bus sleep.

•

See Appendix A for specific bus sleep instructions.

•

Proceed to Step 3 once the five minute bus sleep is complete.

Step 3 - Perform SVM via FLASH + CAN
•

Use operating mode, FLASH.

•

Select “SVM – Code Input”.

•

Enter SVM code ME32CANBL and follow the on screen prompts.

•

Select communication path CAN when prompted.

•

Proceed to Step 4 once the SVM is complete.

Step 4 - Perform SVM via FLASH + CAN
•

Continue using operating mode, FLASH.

•

Select “SVM – Code Input”.

•

Enter SVM code ME32CAN and follow the on screen prompts.

•

Select communication path CAN when prompted.

•

Exit Flash completely and send log to GFF Paperless.

•

Proceed to Step 5 once the SVM is complete.
NOTE
If the flashing procedure is interrupted, exit the diagnosis completely
again and perform a five minute bus sleep. Then run SVM code
(ME32CAN) again.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
91EV Page 13 of 16

Step 5 – Perform SVM via FLASH + CAN
•

Use operating mode, FLASH.

•

Select “SVM – Code Input”.

•

Enter SVM code ME32MIB and follow the on screen prompts.

•

Insert the appropriate USB-C stick with the correct part number when
prompted:
o

Criteria 01 = 8W0.906.961.BK

o

Criteria 02 = 8W0.906.961.BL

•

Select communication path CAN when prompted.

•

Exit Flash completely and send log to GFF Paperless.

•

Proceed to Step 6 once the SVM is complete.

Step 6 – Perform Bus Sleep

•

Perform a five minute bus sleep.

•

See Appendix A for specific bus sleep instructions.

•

Proceed to Step 7 once the five minute bus sleep is complete.

Step 7 – Road Test + Clear Fault Memory + Perform Calibration Drive
•

Perform a road test/calibration drive at a speed above 25 mph (40
km/h).

•

Erase the entire event memory.

•

Perform a calibration drive at a speed above 25 mph (40 km/h).

•

Proceed to Step 8 once the road test is complete.
CAUTION
When performing this road test, the vehicle will momentarily lose
acceleration when the three-phase drive -VX54- calibrates. Ensure the
road test is performed in a safe manner.
NOTE
If the event memory entry P1CB500 is logged in the data bus control unit
at the end of the update and cannot be erased, it can be ignored.
NOTE
If the event memory entry C113E00 is logged in the system at the end of
the update and cannot be erased, an extended bus sleep cycle of approx.
2 hours is required (overnight, if necessary). After this, the entry will be
logged as “intermittent” and can be erased.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
91EV Page 14 of 16

Step 8 - Print Out Owner’s Manual Supplement
•

U.S.A.: Print out the English owner’s manual
supplement found on one of the ELSA
attachment tabs.

•

CANADA: Print out the English and French
owner’s manual supplements found on one of
the ELSA attachment tabs.

•

When printing, select “Booklet” for page sizing.

•

Place the printed owner’s manual supplement
in the vehicle glove compartment.

Proceed to Section C

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
91EV Page 15 of 16

Section C – Campaign Completion Stamp
•

Once the campaign has been completed,
the technician should stamp the repair
order.

•

Stamps are available for ordering through
the Compliance Label Ordering Portal.

Item#: AUD4927ENG

-OR-

Item # AUD4927FRE

Appendix A – Bus Sleep Instructions
Carry out the following steps in the specified sequence to put the vehicle in a bus sleep.
•

Switch off the ignition.

•

Turn off the hazards.

•

Remove diagnosis interface from the vehicle diagnosis connection.

•

Remove battery charger from the 12V battery.

•

Close front and rear lid as well as all doors.

•

Lock vehicle.

•

Move vehicle key (remote control) at least 20 meters away from the vehicle.

•

Wait at least 5 minutes until the vehicle is in bus silence.

•

Then unlock vehicle again.

•

Connect and switch on battery charger.

•

Insert diagnosis interface on vehicle diagnosis connection.

•

Switch on the ignition.

•

Place a vehicle key (remote control) in the center console on the reader coil.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
91EV Page 16 of 16