Technical Service Bulletin
91 MIB3: Garage opener/SXM/Online Radio or other malfunctions B129B11, B129C22, B123B13, B123C13,
U044700 or B200000
91 24 60 2067021/5 January 25, 2024. Supersedes Technical Service Bulletin Group 91 number 22-24 dated
August 26, 2022 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A4, A4 allroad,
S4, A5, A5
Cabriolet, A5
Sportback, S5,
S5 Cabriolet, and
S5 Sportback

2020

All

MIB3

Condition
REVISION HISTORY
Revision

Date

Purpose

5

-

Updated title (added new DTC)
Updated Condition (added new DTC)
Updated Warranty (added note about running test plans)

4

08/26/2022

Update Condition (added additional customer statements)

3

08/11/2022

Update Warranty (updated damage code and labor ops)
Update Service (added note)

Check whether any open field campaigns are shown for the vehicle before performing the repair
described here. It is essential that any open field campaigns are performed before the software update
described here is run. If all open field campaigns have not be performed, it may not be possible to
perform the repair described in this TSB. If this is the case, it will not be possible to run the first SVM
code.This TSB describes a repair consisting of a software update with multiple steps, and multiple
update procedures.
Customer states:
This software update addresses various MMI customer complaints on MY20 A4 and A5 vehicles, including:
• Garage door opener button in the drop-down menu is grayed out while driving.
• Garage door opener geolocation feature inoperable.
• Sirius XM tile grayed out.
• Online Radio tile grayed out.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
• SOS Malfunction displayed in the instrument cluster.
• Connect/Bluetooth/Wi-Fi inoperable.
• Control Module for Telematics (ConBox) -J949- (address word 0075), no communication.
• DTC B129B11 or B129C11 entered in Control Module for Telematics (ConBox) -J949- (address word 0075)
• DTC B129B13 or B129C13 entered in Control Module for Telematics (ConBox) -J949- (address word 0075)
• SOS Malfunction with DTC B200000 Control Module Faulty stored in the Control Module for Telematics
(ConBox) -J949- (address word 0075) – please also see TSB 2059528 in order to clear the fault prior to
running the update in this TSB.
• DTC U044700 entered in the Aux Battery (address word 0080).
• Voice recognition quality and keyword activation with “Hey Audi” cannot be used.
• Scratching / whistling noises when using the hands-free system.
• Various other technical malfunctions.

A valid technical customer complaint is required for this TSB to be applicable. Please note the customer
complaint in the claim comments, otherwise the clam may be denied by warranty.

Technical Background
Software-related malfunctions may cause various issues.

Production Solution
New MIB3 software implemented in production with MY22.

Service
This TSB describes how to perform software updates for multiple control units in the vehicle. It is
essential that all of the software updates described are performed in full.
Required equipment:
• ODIS Tester.
• SVM code.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
• MIB3 Software update on USB Flash drive (see Required Parts and Tools or download the software from
MirrorServer using the SD Creator Program).
Time to complete update:
• Approximately 90 minutes
Service work:

Please make sure that the Data Bus On Board Diagnostic Interface –J533- (address word 0019),
Information Electronics –J794- (address word 005F) and the Emergency Call Module and
Communication Unit (ConBox) –J949- (address word 0075) are accessible via diagnostics before
starting the update procedure.
Should any of those modules not be accessible via ODIS diagnostics, please follow the appropriate test plans /
TSBs to resolve the issue before starting the update described below.
Remark: While this update should prevent future communication issues with the ConBox, it needs to be
accessible in order for this update to be run.
1. Activate flight mode in the emergency call module.
• Activate flight mode directly via “Self-diagnosis” in address word 0075. Path: Adaptation>>Basic
functions connect>>Flight mode>>Activate/deactivate.

The first SVM code may not start if all field campaigns haven’t been completed on the vehicle.
1. Update the MIB3 infotainment system using either Method 1 or Method 2 according to TSB 2060523: 91 MIB3
Software Update Instructions and use SVM Code CL35A001MLBNAR.

Should the update fail with the error ERP0058I, please exit the diagnostic session and update the
vehicle via the red engineering menu (method 2).
1. Perform a bus sleep cycle by removing the diagnostic dongle, turning off the ignition of the vehicle, and locking
the doors. Wait until the illumination of all buttons in the vehicle has turned off before continuing.
2. Switch ODIS to DoIP communication.
Select the following from the drop-down menu in the ODIS tester:
Administration/General/GFF Process/Communication path – option to select communication path to only
allow DoIP communication.
Then select “Flash” mode.
3. Update the control module for telematics -J949- (0075) and the diagnostic interface for databus -J533- (0019)
using SVM code CL35A002MLBNAR.
This step includes an inactive period (flashing time) of approximately 40 minutes. This is taken into
consideration in the warranty accounting instructions.
4. Calibrate the diagnostic interface for databus -J533- (0019) using SVM code CL35A003MLBNAR.
5. Deactivate flight mode in the emergency call module.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Deactivate flight mode via “Self-diagnosis” in address word 0075. Path: Adaptation>>Basic functions
connect>>Flight mode>>Activate/deactivate.
6. Perform a bus sleep cycle by removing the diagnostic dongle, turning off the ignition of the vehicle, and locking
the doors. Wait until the illumination of all buttons in the vehicle has turned off before continuing.
7. If the DTC “U044700: Diagnostic interface for data bus module 1 implausible signal malfunction type 2:
active/static, symptom 4125” is stored AFTER updating, proceed as follows:
a. Start the engine / establish readiness to drive.
b. Set the gear selector to D.
c. Wait 5 seconds.
d. Set the gear selector back to P.
e. Cycle the ignition.
f. Clear the DTC.
8. Before releasing the vehicle, check the status of the emergency call LED in the roof module. If it is not green,
follow applicable TSBs and repair steps. If necessary, this should be entered as a separate claim as it is
outside of the scope of this TSB.
Method 1: Automated update using ODIS.
Method 2: Manual update due to SVM code or Server issues.
Vehicle

SD Creator Part Number

SVM Code

A4/A5

8W0906961R

CL35A001MLBNAR

Model

Old Software
Part Number

Old Software
Version

New Software
Part Number
(or higher)

A4, A5

*

*

4KE035282A

0239

4KE035282B

0190

4KE035283A
4KE035283B

Model

*

Old Target Data Old Target
Container
Data
Number
Container
Version

New
Software
Version

SVM Code Input

(or higher)

8W0907468F

0613

8W0035282A

0239

4KE035283F

0372

CL35A002MLBNAR

New Target Data New Target SVM Code Input
Container
Data
Number
Container
Version
(or higher)
(or higher)

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
A4, A5

*

*

8W0909515VM

*

CL35A003MLBNAR

Warranty
Claim Type:

• 110 Up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.

Service Number:

Complaints about e-call or online services: 9145
Complaints about MMI functions: 9196

Damage Code:

T039

Labor Operations:

Software Update (Includes checking for
DTCs)

0151 0000

Time stated on
the diagnostic
protocol
(Max 200 TU)

Software Update via REM (only if
required, see note in step 2)

9196 2599

70 TU

GFF

No allowance

0 TU

Road test prior to the service procedure

No allowance

0 TU

Road test after the service procedure

No allowance

0 TU

Diagnostic Time:

Claim Comment:

As per TSB 2067021/5

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Please do not perform any test-plans for DTCs that are listed as solved with this update. If test-plans are
on the GFF logs for any of the faults listed above, the time used for them may be debited.

Required Parts and Tools
Part number for MMI update medium:
Model

USB Flash Drive

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Quantity

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
A4, A5

8W0 906 961 R

01 (Shop tool)

You must not use an SD card with an adapter USB stick.
The USB stick and the time to download the software via the SD creator cannot be billed.

Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
• TSB 2011732: 00 Software Version Management (SVM), operating instructions.
• TSB 2060523: 91 MIB3 Software Update Instructions.
• TSB 2047812: 00 SD Creator: how to set up and use the SD Creator for obtaining vehicle software updates via
the MirrorServer.
All part and service references provided in this TSB (2067021) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.

© 2024 Audi of America, Inc.
Internal

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.