Technical Service Bulletin
55 Power rear lid does not open or close, B121102, B120A02
55 24 87 2072288/2 January 18, 2024. Supersedes Technical Service Bulletin Group 55 number 23-85 dated
December 5, 2023 for reasons listed below.
Model(s)

Year

A4 allroad, Q7,
and SQ7

2022 – 2024

A6 allroad, and
RS 6 Avant

2023 - 2024

VIN Range

Vehicle-Specific Equipment

All

Not Applicable

Condition
REVISION HISTORY
Revision

Date

Purpose

2

-

Revised header (Add Model Year 2024 Q7)

1

12/05/2023

Initial publication

Customer states:
• The power rear lid does not open or close.
• The power rear lid cannot be opened or closed electrically.
Workshop findings:
One of the following DTCs are stored in the Rear Lid Electronics control module, -J605- (address word 006D):
• DTC B121102: Hall sensors in rear lid motor 1 Signal malfunction
• DTC B120A02: Hall sensors in rear lid motor 2 Signal malfunction

Technical Background
The incorrect identifier in the Target data container (ZDC).

Production Solution
New Target Data Container (ZDC) update in the rear lid electronics control module, -J605- (address word 006D)
addressed the condition.

Service
© 2024 Audi of America, Inc.
Internal

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
SVM Update Instructions

Always use DoIP when flashing a control module via ODIS in supported vehicles.To Activate DoIP,
select Administration>>General>>GFF Process>>DoIP communication>>Only allow DoIP
communicationThis setting will automatically reset when the diagnostic session is ended.You can tell if
DoIP is active by observing a red LED on the VAS 6154(A)
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the Rear Lid Electronics control module, J605 (006D) using the SVM action code as listed in the table
below, if necessary:
Model

Old Target Data
Container
Number

Old Target
New Target Data
Data Container Container
Version
Number(or higher)

New Target Data SVM
Container
Code
Version(or higher) Input

A4 allroad

8W0909541H

0032

8W0909541K

0037

A6
allroadRS 6
Avant

4K0909541F

0020

4K0909541H

0022

Q7

4M0909541R

0039

4M0909541S

0041

6DA008

3. After completing the SVM update, perform the basic setting of the power rear lid.
4. Check the operation of the power rear lid.

Warranty
Claim Type:

• 110 Up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.

Service Number:

5568

Damage Code:

0039

Labor Operations:

Software Update (Includes checking for
DTCs)

0151 0000

Time stated on
the diagnostic
protocol
(Max 80 TU)

Diagnostic Time:

GFF

No allowance

0 TU

© 2024 Audi of America, Inc.
Internal

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

Claim Comment:

Road test prior to the service procedure

No allowance

0 TU

Road test after the service procedure

No allowance

0 TU

As per TSB 2072288/2

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Required Parts and Tools
Tool Number

Tool Description

VAS 6160/VAS 6150

VAS tester with the current version of ODIS (Windows 10)

Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
• TSB 2011732: 00 Software Version Management (SVM), operating instructions.
All part and service references provided in this TSB (2072288) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.

© 2024 Audi of America, Inc.
Internal

Page 3 of 3

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.