NHTSA ID Number: 10249214
Manufacturer Communication Number: A3924572059129_5
TSB/Document Date: 2024-02-06
Summary
This bulletin provides information regarding noises and/or vibrations in tight turns.
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TSB/Document ID: A3924572059129_5
Replacement Service Bulletin Number:
MFR Communication Date: 2024-01-25
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
Technical Service Bulletin
39 Noises and/or vibrations in tight turns
39 24 57 2059129/5 January 25, 2024. Supersedes Technical Service Bulletin Group 39 number 23-55 dated
September 7, 2023 for reasons listed below.
Model(s)
Year
Q7
2017 – 2024
SQ5, and S4
2018 – 2024
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
S5, S5 Cabriolet,
and S5
2018 – 2023
Sportback
2018 – 2019
RS 5
2021 – 2023
RS 5 Sportback
2019
2021 – 2023
A8, and Q8
2019 – 2024
S6, S7, and S8
2020 – 2024
A8 e quattro
2020 – 2021
RS 6 Avant, RS
7, SQ7, SQ8,
and RS Q8
2021 - 2024
Condition
REVISION HISTORY
Revision
Date
Purpose
5
-
Revised header (Added Model Year)
4
09/07/2023
Revised header (Added Models/Model Year 2023)
3
11/18/2022
Revised header (Added Model Years 2021 and 2022)
Customer states:
• Noises and/or vibrations in tight turns (parking lots or U-turns).
Workshop findings:
• Noises and/or vibrations in tight turns can be reproduced. Compared with an identical comparison vehicle
(model, tire size, and body style) the concern on the affected vehicle under identical conditions is significantly
more noticeable.
© 2024 Audi
of America, Inc.
Internal
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Technical Background
Because of the different speeds between the front and rear differentials, the locking effect of the center differential
can differ significantly in tight bends (full or nearly full steering lock). This effect has a resulting tension of the
drivetrain that can lead to noises or vibrations during tight turns.
The tension does not have a negative effect on the service life of the components.
Production Solution
Not applicable.
Service
This concern is only a comfort problem. This behavior is construction-related and there are no damaged parts.
If the concern can be duplicated and it is confirmed to be worse than a like vehicle, changing the oil for the center
differential can be attempted.
Before changing the oil these other factors can also cause this condition and must be ruled out:
• Wheels/Tires: Tread depth (tires almost worn out or tread depths are significantly different from one tire to
another, hardness, the width of tire or wheel, summer or winter wheels, different tire manufacturers other than
original equipment).
• Additional tension in the drivetrain due to wheel alignment.
• Possible noise transmission of the drivetrain mounts, subframe mounts, or noisy wheel bearings.
• Different acoustics depending on body type (Sedan, Avant, and SUV).
If the above are ruled out change the oil of the center differential according to the repair manual.
Tip: It can take up to 600 miles for the condition to improve due to additives in the oil.
If the concern returns after 600 miles of driving open an Audi
Technical Assistance Center case and contact the
Audi
Technical Assistance Center.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
© 2024 Audi
of America, Inc.
Internal
3936
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Damage Code:
0020
Labor Operations:
Change oil for the center differential
3990 5599
70 TU
Diagnostic Time:
GFF
0150 0000
0 TU
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
Claim Comment:
As per TSB 2059129/4
All warranty claims submitted for payment must be in accordance with the Audi
Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi
Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the Repair
Manual
See ETKA/ELSA
G 055145A2
01
Additional Information
All parts and service references provided in this TSB (2059129) are subject to change and/or removal.
©2024 Audi
of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2024 Audi
of America, Inc.
Internal
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
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