NHTSA ID Number: 10249133
Manufacturer Communication Number: Bulletin 56A1
TSB/Document Date: 2024-02-06
Summary
Due to incorrect programming of the rear lid control module, the easy Close function of the rear lid may not be available.
functions” , then “Adapting software”
, then select “Perform test” .
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen
dealer. 2024 Volkswagen
of America, Inc. and Volkswagen
Canada. All Rights Reserved.
56A1 Page 5 of 11
Release Date
01/17/2024
Technical Service Bulletin
56A1 UPDATE
Rear Lid Control Module Software Update – (NVLW)
•
Select the correct option to “Update software via
action code” OR “Software update via
measured code”.
NOTE
The different options to perform the SVM operation
may vary based on model.
NOTE
Using Bluetooth or WiFi for this action is
PROHIBITED!
Damage caused to electronic components (e.g. ECM,
TCM, etc.) during the SVM flash process is not
covered.
•
Enter the corrective action code (SVM code) as
listed below.
SVM code
4CF6
•
Select “Accept” and follow the on
screen prompts.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen
dealer. 2024 Volkswagen
of America, Inc. and Volkswagen
Canada. All Rights Reserved.
56A1 Page 6 of 11
Release Date
01/17/2024
Technical Service Bulletin
56A1 UPDATE
Rear Lid Control Module Software Update – (NVLW)
•
During the flash, this screen appears when each
operation is performed:
•
Select Complete/Continue after each
operation is completed.
•
When the SVM update is complete a
confirmation message is displayed .
•
Select “Complete/Continue” .
TIP
If the software in the vehicle is already current, a
message may appear indicating this. If this occurs,
complete the ODIS test plan and send the diagnostic
protocol online.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen
dealer. 2024 Volkswagen
of America, Inc. and Volkswagen
Canada. All Rights Reserved.
56A1 Page 7 of 11
Release Date
01/17/2024
Technical Service Bulletin
56A1 UPDATE
Rear Lid Control Module Software Update – (NVLW)
NOTE
•
•
It is IMPERATIVE that ALL of the ignition
cycle on/off delay requests are fulfilled in their
entirety during this flash process .
•
Failing to wait for the ignition on/off timing
cycle to complete (progress bar and
countdown timer ) before cycling
the ignition on/off MAY damage a control
module.
•
Damage to control modules as a result of
failing to wait the specified time displayed by
the progress bar and countdown timer
are NOT covered under this
action.
After the software update is completed and
before sending the GFF Log Online:
o
Select the “Control Module” tab.
o
Scroll down and right click on the
module that was updated (DA 006D).
o
Select “Identify
.
Control
Module”
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen
dealer. 2024 Volkswagen
of America, Inc. and Volkswagen
Canada. All Rights Reserved.
56A1 Page 8 of 11
Release Date
01/17/2024
Technical Service Bulletin
56A1 UPDATE
Rear Lid Control Module Software Update – (NVLW)
Exit GFF and send diagnostic protocol online
when prompted.
•
NOTE
Static communication faults may store in various
control modules during the flash. These faults can
only be cleared by following one of these steps:
•
Drive the vehicle a short distance (around the
parking lot, for example).
•
After selecting “Yes”, turn the ignition off for
30 seconds, turn it back on and repeat the
GFF exit program.
•
Clear faults using OBD (an additional key
cycle may also be required).
•
Release the parking brake.
•
Disconnect the VAS tester.
•
Switch off and disconnect the battery charger.
•
Reinstall the battery cover.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen
dealer. 2024 Volkswagen
of America, Inc. and Volkswagen
Canada. All Rights Reserved.
56A1 Page 9 of 11
Release Date
Technical Service Bulletin
01/17/2024
56A1 UPDATE
Rear Lid Control Module Software Update – (NVLW)
Warranty
Claim Entry Instructions
After Update has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the ELSA screen print showing action open on the day of repair to the repair order.
If customer refused campaign work or vehicle is out of the specified warranty parameter for this Update:
U.S. dealers: Submit request via WISE under the Campaigns/Update/Recall Closure option.
Canada dealers: Upload the repair order [signed by customer] to Volkswagen
WIN/Operations/Campaign
Closure.
Service Number
56A1
Damage Code
0099
Parts Vendor Code
Claim Type
WWO
Sold vehicle: 7 10
Unsold vehicle: 7 90
Causal Indicator
Vehicle Wash/Loaner
Mark labor as causal
Do not claim wash/loaner under this action
U.S.A.: Loaner/rental coverage cannot be claimed under this action. However,
loaner/rental may be covered under the Alternate Transportation Program. Please refer
to the Volkswagen
Warranty Policy and Procedures Manual for loaner claims information
and reimbursement details.
Canada: Loaner/rental coverage cannot be claimed under this action. Please refer to the
Volkswagen
Service Loaner Program to determine loaner eligibility.
Criteria I.D.
01
LABOR
Labor Op
Time Units
Description
0150 00 10
SEE ELSA
GFF/Guided functions
0150 00 60
Time stated on
diagnostic protocol
Update rear lid control module software
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen
dealer. 2024 Volkswagen
of America, Inc. and Volkswagen
Canada. All Rights Reserved.
56A1 Page 10 of 11
Release Date
01/17/2024
Technical Service Bulletin
56A1 UPDATE
Rear Lid Control Module Software Update – (NVLW)
Additional Actions Some of the affected vehicles may be involved in additional Actions. Please check your
ELSA Campaign/Action Information screen so that any additional required work can be
done simultaneously.
Verifying Vehicle
Eligibility
To verify vehicle eligibility for this Update, always check the ELSA Campaign/Action
Information screen. The ELSA system is the only binding inquiry and verification system;
other systems are not valid and may result in non-payment of a claim.
Help for Claim
Entry
For questions regarding claim entry, contact Volkswagen
Warranty.
Required
Customer
Notification
Inform your customer in writing by recording on the Repair Order any and all work that
was conducted on the vehicle, including any and all updates completed under this Update.
Required Special Tools
Battery Tester/Charger
capable of minimum 70
Amp continuous supply
Diagnostic Tester
-VAS6150X/VAS6160X(or equivalent)
Additional Information
All parts and service references provided in this Update are subject to change and/or removal. Always check
ELSA for the most current version of this document.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen
dealer. 2024 Volkswagen
of America, Inc. and Volkswagen
Canada. All Rights Reserved.
56A1 Page 11 of 11
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TSB/Document ID: Bulletin 56A1
Replacement Service Bulletin Number:
MFR Communication Date: 2024-01-17
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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