Technical Service Bulletin
23L9 UPDATE – ECM Software Update (FED_EMS)
April 04, 2013
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

Audi A8 TDI

2014

See Campaigns/Actions screen in ElsaWeb

Not Applicable

Condition
On Audi A8 TDI manufactured within a specific period of time the idle speed may cause vibrations.
This Update is in effect until removed.
Vehicle must meet all of the following criteria:
• Procedure is valid only for vehicles that show the 23L9 code in the ElsaWeb Campaign/Action Information
screen on the day of repair.
• Vehicle must be in Federal Emissions Warranty.
• Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.
• Procedure must be performed on applicable vehicles in dealer inventory prior to sale.

Technical Background
On Audi A8 TDI manufactured within a specific period of time the idle speed may cause vibrations.

© 2013 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Service
SVM Update Instructions
1. Follow all instructions in TSB 2011732 00 Software Version Management (SVM), operating instructions.
2. Update the 01 module J623 (Engine Control Unit) using the SVM action code as listed in the table below.
Model

Old Software
Part Number

Old Software
Version

New Software
Part Number

New Software
Version

SVM Action Code

(or higher)
A8

4H0907401F

© 2013 Audi of America, Inc.

0003

4H0907401F

004

23L9A001

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Warranty
Update Time
Requirements/
Reimbursement

To ensure prompt and proper payment, be sure to immediately enter the applicable
reimbursement code listed below upon completion of the repair work. Claims will be
paid only for vehicles that show the 23L9 code in the ElsaWeb Campaign/Action
Information screen on the day of repair.

23L9 Saga Claim Entry Procedure
Check ElsaWeb to determine whether Update 23L9 is open.
Service No.: 23L9
Damage Code: 0099
Parts Manufacturer - Removed part: 002
Claim Type
Unsold vehicle = 7 90
Sold vehicle = 7 10
Saga Accounting Instructions
Criteria ID

Repair operation

Labor Operation Number

TU

01

ECM software updated, no update required

0183 00 99

20 TU

01

Connect battery charger and VAS device,
perform software update with SVM

2360 25 99

40 TU

There is no reimbursement for vehicle wash or loaner vehicle.
If the vehicle is outside of the specified warranty period, the customer has the option to pay for the repair.
If the customer agrees to pay for the repair:
Fax the information to (248) 754-5093 and provide VIN, applicable Service Number, Customer Info, Dealer
Number and Date.
If the customer does not agree to pay for the repair:
Fax the information to (248) 754-5093 and provide VIN, applicable Service Number, Customer Info, Dealer
Number and Date.

© 2013 Audi of America, Inc.

Page 3 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Additional Actions Some of the affected vehicles may be involved in additional Actions.
Please check your ElsaWeb Campaign/Action Information screen so that
any additional required work can be done simultaneously.
Update
Verification

For verification, always check the ElsaWeb Campaign/Action Information
screen. The ElsaWeb system is the only binding inquiry and verification
system; other systems are not valid and may result in non-payment of a
claim.

Help for Claim
Input

For questions regarding claim input, contact the Warranty Helpline.

Required
Customer
Notification

Inform your customer in writing by recording on the Repair Order any and
all work that was conducted on the vehicle, including any and all updates
completed under this Update.

Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
• TSB 2011732 00 Software Version Management (SVM), operating instructions.
All part and service references provided in this TSB are subject to change and/or removal. Always check with your
Parts Dept. and service manuals for the latest information.

© 2013 Audi of America, Inc.

Page 4 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.