NHTSA ID Number: 10249047
Manufacturer Communication Number: MAS003921
TSB/Document Date: 2024-01-22
Summary
Rapid Update 695 which involves the verification of a potential noise from the steering wheel mount in the car due to interefernce from the plastic covering of the steering switch.
TECHNICAL SERVICE OPERATIONS
MAS003921 RU 23-78
RAPID UPDATE
FROM: Maserati
TSO
TO: Maserati
Network
Rapid Update 695
Grecale – Steering wheel switch noise
DATE: DECEMBER 18 2023
Certain Maserati
Grecale (M182) MY23 MY24 listed in MODISCS+ are involved in a Rapid
Update which involves the verification of potential noise from the steering wheel mounted in
the car due to interference from the plastic covering of the steering switch.
In some vehicles, Steering column assemblies may have been installed without the required
gap between the steering wheel vs the "switch cover" (also referred to as the clamshell). This
interference doesn't impact
the force required to operate the steering wheel, nor does it affect
or hinder its functionality in any manner. However, it results in a rustling noise that may be
perceived as annoying. The procedure entails a verification check and potential replacement
of the entire steering column.
We remind you that all the Rapid Updates must be performed within the first workshop visit,
regardless of the Mandatory setting set in Modis, as required by Maserati
policies.
Also, for vehicles in Stock Dealer / PDI, it is necessary to carry out all action operations before
delivery to the end customer, as required by the White Book and explicitly reported in the Predelivery checklist.
Please read and review this bulletin first before ordering parts and/or starting the procedure.
Contact your Regional AfterSales Manager (RAM
) or the Technical Support Helpdesk if you
have any questions.
Thank You for your continued support and cooperation.
Maserati
Americas
Aftersales Dept.
© 2023 Maserati
Americas
Aftersales
www.maseratiusa.com
MAS003921
All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA
Page 1 of 3
All images shown in this bulletin are for illustrative purposes only
1. Always check ModisCS+ to see if the vehicle is involved in this action and if it has not been
previously performed.
2. First, rotate the steering wheel lock to lock at least 5 times completing the entire turn, both all
the way to the right and to the left to check that there are no excessive sliding noises.
3. Inspect the gap clearance between the steering wheel cover and the column cover as
illustrated in the photos below visually and using a measurement tool (e.g. Digital caliper).
Steering wheel
cover
Steering column
upper cover
NOT OK
OK
4. INSPECTION RESULTS:
•
OK ► gap is greater than 3.5 mm> the component is OK. No further action is needed.
Release the vehicle.
•
NOT OK ► gap is less than 3.5 mm< or even absent (see above photo). Replace the
Complete Steering Column following the instructions in the workshop manual:
▪
Section 05.00 – 1 (05.00.001 COMPLETE STEERING COLUMN - Removal-Refitting or Replacement)
© 2023 Maserati
Americas
Aftersales
www.maseratiusa.com
MAS003921
All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA
Page 2 of 3
TECHNICAL SERVICE OPERATIONS
Technical Procedure
TECHNICAL SERVICE OPERATIONS
Spare Parts
Only if the check is negative is it necessary to replace the non-compliant component.
In case of KO, please order the following PNs:
Description
Part number
QTY
COMPLETE STEERING COLUMN
670221036
1
STEERING COLUMN SHAFT SCREW
675001360
1
Warranty Claim
Complete the warranty request as follows:
Description
Code
Rapid Update number
695
Warranty code
23
Error code
063
Component Code
5.00.001
Operation Code
▪
Check *
5.00.001.A (0.20 h)
▪
Complete column replacement
5.00.001.0 (1.60 h)
* LOP can be added along with the “replacement” LOP one time per claim
© 2023 Maserati
Americas
Aftersales
www.maseratiusa.com
MAS003921
All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA
Page 3 of 3
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TSB/Document ID: MAS003921
Replacement Service Bulletin Number:
MFR Communication Date: 2023-12-18
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STEERING
MFR Component System:
MFR Component Subsystem:
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