NHTSA ID Number: 10249023
Manufacturer Communication Number: B521723
TSB/Document Date: 2024-02-01
Summary
Customer states one of the front seats is inoperative. The seat heater and power supply are inoperative. During the vehicle test, the seat module does not respond. The power supply fuse for the seat module isfound to have blown.
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
- ALL SIZES YOU NEED - The fuses automotive kit covers 182pcs...
- HIGH QUALITY - The auto fuse is made of Premium zinc alloy...
- EASY TO IDENTIFY - The blade fuses of each current...
- WIDE APPLICATION - variety of sizes that are commonly used...
- FUSE PULLER - The fuses puller is included in the mini fuses...
This product presentation was made with AAWP plugin.
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: B521723
Replacement Service Bulletin Number:
MFR Communication Date: 2024-01-02
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
1/16/24, 7:27 AM
52 17 23_SEAT MODULE INOPERATIVE, FUSE BLOWN
2024-01-02
This Service Information Bulletin (Revision #1) replaces SI B52 17 23 dated December 2023.
What’s New (Specific text highlighted):
Model correction
☒
THIS REPAIR IS MOBILE FRIENDLY
MODEL
E-Series
F92
F93
G01 LCI
G20
G22
G26
G83
Model Description
8 Series “M” Coupe
8 Series “M” Gran Coupe
X3 Sports Activity Vehicle
3 Series Sedan
4 Series Coupe
4 Series Gran Coupe
M4 Cabrio
Affected Option Code
Vehicle with M Sport Seats
SITUATION
Customer states one of the front seats is inoperative. The seat heater and power supply are inoperative.
During the vehicle test, the seat module does not respond. The power supply fuse for the seat module is
found to have blown.
CAUSE
Seat harness short-circuits against the orange
spring assembly at the bottom of the seat
backrest.
CORRECTION
Locate the harness damage. Repair the harness, if possible; or replace if necessary. Put felt tape around the
orange seat spring ends to prevent future damage.
Copyright ©2024 BMW
of North America, Inc.
about:blank
1/4
1/16/24, 7:27 AM
52 17 23_SEAT MODULE INOPERATIVE, FUSE BLOWN
PROCEDURE
Remove the seat backrest cover. Check the
wiring harness as it routes along the bottom of
the seatback to observe if it is shorting on the
orange spring assembly at the bottom of the
seat backrest.
Repair the harness if possible, or replace it if
necessary.
Put felt tape around the orange seat spring
ends (circled) to prevent future damage.
The two ends of the orange springs are held
together by a spring clip. The spring ends can
rotate around one another within the spring clip
so extend the felt tape over both ends of the
spring and their retainer clip to prevent
movement.
Replace the fuse.
PARTS INFORMATION
Parts are only required in those situations where it is determined that there is an issue with the
corresponding system’s components. In these cases, repair the vehicle as necessary to address the specific
issue found.
To determine the part number that applies to the specific vehicle being repaired, enter the VIN/chassis
number into either ETK or AIR, this will consider the specific equipment and/or options that are fitted to the
vehicle.
Copyright ©2024 BMW
of North America, Inc.
about:blank
2/4
1/16/24, 7:27 AM
Part Number
52 20 2 697 913
52 17 23_SEAT MODULE INOPERATIVE, FUSE BLOWN
Description
Felt Tape
Quantity
Sublet as needed
CLAIM INFORMATION
This Service Information bulletin provides technical, diagnostic, and repair-related information.
Damage caused by outside influences are not covered under the BMW
limited warranties.
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback
To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
Copyright ©2024 BMW
of North America, Inc.
about:blank
3/4
1/16/24, 7:27 AM
52 17 23_SEAT MODULE INOPERATIVE, FUSE BLOWN
Copyright ©2024 BMW
of North America, Inc.
about:blank
4/4
- WHY CHOOSE THE 2025 CR MAX -Upgrade the latest diagnostic capabilities for all vehicles after 1996: upgrade to 49+maintenance services; 46 extra specific functions; real all systems/all control modules diagnose; over 40K+ bidirectional actuation tests for diagnosing all control moduels of cars; Powerful full OBD2 Functions; built-in ECU Coding for BMW
/ Audi
/ VW
/ RollsRoyce; Fr ee V.A.G Guide Function; Battery retistration for new battery adaptation and more. It covers all vehicle diagnostic services and some special professional vehicle maintenance servces, assists you to do home DIY vehicle maintenance or car repair as a pro technician. - NEWEST IN INNOVATION FULL OBD2 SERVICES- iCarsoft auto car diagnostic scanner compatible with CAN-FD, CR MAX can do it all-reads and clears trouble codes, ALL SYSTEM DIAGNOSIS such as engine, transmission, ABS and airbag etc. CR MAX code reader for all cars can perform I/M Readiness, Live Data, Freeze Frame, Vehicle Information, Monitor Test, On-Board Monitor, E vap System Test,O2 Sensor Test,DTC Library Lookup,etc. (Warm Tips: If you car is after 2023,please contact us for compatibility; 3. It comes with 16PIN OBD2 diagnostic adapter, please check your car diagnostic socket if it is 16pin socket, if your car is 14pin diagnostic socket please contact us for the solution.)
- 49 RESET+ 46 SERVICES- Performs: Oil Reset, EPB,SAS,Throttle, D-P - F, Battery, ABS, Injector, TPMS, Suspension, AC, Head Lamp, Body Stablity, Engine, Tramsmission, Airbag, Seat, Door-Win-Roof, Fuel Pump, Door, E-G- R.+21 NEWEST SERVICES( Need update scanner)-AdBlue, Clutch, Crankshaft, High Voltage Battery
, Cruise Control, NO xSensor, Rain Sensor, Stop And Start, Turbocharger, Head Up Display, Radar Camera, Vehicle Setup, Cyliner Misfire Check,Speedlimitassist, ControlUnitReset,OxygenSensor, Seatbelt. Extra 46+ extra services based on car brand.(Tips: Quantity of reset/ calibration fucitons are based on car system that your vehicle model has) - REVOLUTIONARY 40000+BIDIRECTIONAL ACTIVE TESTS: Upgraded CR Max scanner equip with numberous of actuational test items for covering all available vehicle control modules, no longer only do simple light test or window test like other scanners, performs hardware modules test and software control modules test for checking car units or new updated control moduels work well or not after maintenance/ repair/ re-installation/ control system updated (Example for Benz- Roller Sun Blind test; Backup Camera test ;Self-test; EPB test; Transport Mode test;Boost Pressure Positioner test; Fuel Pump test; AND MORE!!).(Warm tip: The available test items are based on control modules your car has)
- ECU CODING+ BATTERY REGISTRATION- Powerful ECU Coding service for BMW
/MINI
/RollsRoyce / Audi
/VW
/Seat/Skoda/Bentley
/Bugatti
/Lamborghini
, Improves Engine Power Performance and Optimizes Fuel Efficiency and Match New Hardware Unit to car and Customized a comfortable Driving Modes and Fixes & Updates Original Software Bug. The battery test function for checking car battery health, perform battery reset (BMS ) for replacing a damaged or aging car battery with a new one and register new battery to car ECU
- Scanner POR V2.0 with all obd2 services
- Do the scanning for engine
- Support OBDII/EOBD Ten Modes of Operation
- 【Designed for Most Mercedes-Benz
, Sprinter
and Smart from 1996-2023】As every car model of Benz has its-owned specific car system and ECUs, not all models are equipped with a complete vehicle ECU, which may cause the scanner to be unable to perform all listed reset services on some models, or even completely incompatible. Like For Sprinter
's newer models, it support diagnostic functions only, lacking support for specialized service functions.. So please tell us the car's VIN and required service before purchase for compatibility check. You may also refer to the instructions in the eighth image of the main product photos to perform your inquiry. - 【Up to 38 Reset Services】MB V3.0 2026 Version diagnostic tool performs Up to 38 maintenance services - Oil Rest , SAS, EPB, ETC, D-P-F, TPMS, ABS, Suspension, Air Conditioner, Head Lamp, Body Stability, Engine Control, Seat, Fuel Pump, Air-Filter, Engine Idle, Door, Im-mo-bilizer, Injector Coding, Transmission Control, Miscellaneous, Adblue, BMS, Cluth, Water Pump, NOxSensor, Rain/Light Sensor, Start/Stop, Radar/Camera, Cylinder Shutoff Test, Speed Limit Assist, Control Unit Reset, Oxygen Sensor, Seat Belt, Cruise Control System, Turbocharger, Crankshaft, Language Setting and etc. (Tips: Please update the software after receiving the product to obtain new service functions)
- 【OE-Level All System OBD2 Scanner】iCarsoft MB V3.0 (2026 Version) diagnostic scanner offers comprehensive OBDII services, allowing you to quickly scan all systems, including the Engine, ABS, SAS, SRS, TPMS, TCM, Fuel Pump System, ESP, EPB, EPS, Suspension, SCM, Adaptive Systems, and more. It supports functions such as reading and erasing codes, checking I/M readiness, viewing freeze frame data, performing O2 sensor tests, conducting on-board monitoring, testing the evap system, auto VIN retrieval, and reading both generic and specific codes, as well as DTCs and battery tests.
- 【Bidirectional Scan Tool】iCarsoft MB V3.0 (2026 Version) Bidirectional scanner supports activate or control a vehicle system or component, allows commanding cars’ modules and receiving info from the ECU to perform active tests on individual components, including EVAP/ABS Motor Pump/Windows/Sunroof and more, to pinpoint fault causes & resolve issues,and allows you to re-learn certain components after making repairs or replacement.
- 【Real Time Record & Graph View】iCarsoft MB V3.0 (2026 Version) can automatically record vehicle text history and identify vehicle information. Preserve real-time data information. View & Graph Live Data. Support Data Review and Print. Multi-language: English, German, Dutch, Spanish, French and so on. We promise to offer Lifetime updates (Lifetime free Update via PC), and confidence in products. We also provide 1 year warranty + extra lifetime hardware free repair if you need it in the future. We prioritize user experience & strive to meet your expectations. Please do feel free to reach out to us if you have any question or problem about the usage, our tech team will service you in time.
This product presentation was made with AAWP plugin.
Last update on 2026-05-12 / Affiliate links / Images from Amazon Product Advertising API




