T-SB-0102-23

December 20, 2023

2024 Mirai Pre-Delivery Service (PDS)
Service
Category

General

Section

Pre-Delivery Service

Market USA

Applicability
YEAR(S)

MODEL(S)

2024

Mirai

ADDITIONAL INFORMATION

Introduction

Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer
feedback indicates the following areas deserve special attention when performing PDS:





Careful inspection for paint chips/scratches and body dents/dings.
Proper operation of electrical accessories (including interior light, clock, and radio reset).
Interior cleanliness.
Proper function of mechanical systems.

Customer retention and proper maintenance of vehicles are, and have always been, a major
focus for Toyota. To help remind customers that regular service is essential to the proper
maintenance of the vehicle, dealers are required to install a service reminder sticker before
delivery. By doing this, customers will be reminded to return to your dealership for service. Your
current service reminder sticker may be used. (See PDS Check Sheet item 8 of “Final Inspection
and Cleaning.”)
This bulletin contains the PDS procedures that apply specifically to 2024 model year Mirai
vehicles. A universal PDS Check Sheet that contains PDS steps that apply to all 2024 model year
Toyota vehicles has been developed. To properly perform a complete PDS, you must complete
all procedures contained in this TSB as well as the universal PDS Check Sheet.
In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle
Storage Guidelines.

© 2023 Toyota Motor Sales, USA

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T-SB-0102-23

December 20, 2023

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2024 Mirai Pre-Delivery Service (PDS)
Table of Contents



Warranty Policy ....................................................................................................................... 3



Warranty Information ............................................................................................................... 3



Required Tools & Equipment ................................................................................................... 3



D/C Cut Fuse Installation ......................................................................................................... 4



Front License Plate and Mounting Bracket Installation* ........................................................... 5



Front and Rear Emergency Towing Eyelet Removal and Hole Cover Installation .................... 7



Front Wheel Opening Extension Pad Installation ..................................................................... 9



Installation of Rubber Body Plugs .......................................................................................... 10



Tire Pressure Warning System (TPWS) Initialization ............................................................. 11



Memorize Steering Angle Neutral Point* ................................................................................ 11



Head Unit System Reset ....................................................................................................... 11



Dealer Contact Information for Call Dealer Head Unit Function* ............................................ 12



Navigation — Set Date & Time by GPS ................................................................................. 12
*If applicable.

© 2023 Toyota Motor Sales, USA

T-SB-0102-23

December 20, 2023

Page 3 of 12

2024 Mirai Pre-Delivery Service (PDS)
Warranty Policy

If the need for additional repairs or adjustment is noted during PDS, the required service should
be performed under warranty. Reimbursement will be managed under the warranty policy.
The Warranty Policy and Procedures Manual requires that you maintain the completed
Check Sheet in the customer’s file. If you cannot produce a completed form for each retailed
vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be subject
to debit.
An additional Repair Order completed in conjunction with normal PDS MUST have time
punch/flags for service. If multiple repairs are performed, separate time flags MUST be punched
for each repair.

Warranty Information
OP CODE

DESCRIPTION

MODEL

TIME

OFP

T1

T2

001013

Pre-Delivery Service (PDS)

Mirai

1.2

–

–

–

Required Tools & Equipment
REQUIRED EQUIPMENT

SUPPLIER

Techstream ADVi*

QTY

TSADVUNIT

Techstream 2.0
Techstream Lite

PART NUMBER

TS2UNIT
ADE

Techstream Lite (Green Cable)

TSLITEPDLR01
TSLP2DLR01

*Essential SST.

NOTE
 Only ONE of the Techstream units listed above is required.
 GTS+ version 2023.04.003.02 or later is required.
 Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787.

© 2023 Toyota Motor Sales, USA

1

T-SB-0102-23

December 20, 2023

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2024 Mirai Pre-Delivery Service (PDS)
D/C Cut Fuse Installation

To minimize battery discharge, the D/C cut fuses No. 1 and No. 2 (30A) have been removed and are
stored in the engine compartment relay block. Install the D/C cut fuses No. 1 and No. 2 (30A) and
confirm ALL related Diagnostic Trouble Codes (DTCs) are cleared.
Figure 1.

1

2

3

1

Relay Block

2

Remove D/C Cut Fuses No. 1 and No. 2 (30A)

3

Install D/C Cut Fuses No. 1 and No. 2 (30A)

NOTE
 With the D/C cut fuses No. 1 and No. 2 (30A) removed, if ANY DTCs are detected when the ignition is
turned ON during transportation, use Global Techstream Software (GTS+) to clear ALL DTCs AFTER
ensuring that there are NO malfunctions.
 While the vehicle is stored at the dealership, disconnect the negative (–) battery terminal to prevent battery
discharge. Refer to T-SB-0024-23 Battery Maintenance During PDS for battery
maintenance information.
© 2023 Toyota Motor Sales, USA

T-SB-0102-23

December 20, 2023

Page 5 of 12

2024 Mirai Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation

The front license plate bracket and two self-tapping screws are stored in the vehicle. Follow this
procedure to install the front license plate bracket and front license plate in states where it is
required by law.
1. Align holes “A” of the mounting bracket
with the dimples on the radiator lower grille.

Figure 2.
1

NOTE
 Holes “A” are used for installation of the
mounting bracket to the radiator grille.
 Holes “B” are used for the installation of the
front license plate to the mounting bracket.

B

B
A

A

1
2

2. Screw the two self-tapping screws directly
into the dimples to install the front license
plate mounting bracket.
NOTICE
 Do NOT drill holes in the dimples.
 Do NOT overtighten the
self-tapping screws.
3

3. Install the mounting bracket to the radiator
grille using two self-tapping screws.

1

Mounting Bracket

2

Dimples

3

Self-tapping Screws

© 2023 Toyota Motor Sales, USA

T-SB-0102-23

December 20, 2023

Page 6 of 12

2024 Mirai Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation (continued)

4. Install the front license plate onto the mounting bracket at holes “B” using two noncorroding
bolts with the following dimensions:
Nominal Length: 15.0 mm (0.59 in.)