NHTSA ID Number: 10248705
Manufacturer Communication Number: 19-NA-218
TSB/Document Date: 2024-01-13
Summary
This service bulletin provides a service procedure to correct a condition of a Ticking Noise from the Engine.
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TSB/Document ID: 19-NA-218
Replacement Service Bulletin Number:
MFR Communication Date: 2023-12-22
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
MFR Component System:
MFR Component Subsystem:
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Bulletin No.:
Service Bulletin
Date:
19-NA-218
December, 2023
TECHNICAL
Subject:
Ticking Noise from the Engine
This Service Bulletin replaces PIP5606E. Please discard all versions of PIP5606.
Brand:
Cadillac![]()
Model:
CTS
Escalade
Camaro
Corvette
Silverado
1500 (New
Model 12th
Digit VIN =
7) - 4WD
Model Year:
from
2019
2019
2023
2019
2021
—
Silverado LD
2019
2019
Silverado
1500
2023
Tahoe
Engine:
5.3L, 6.2L (LT4,
L83, L86, L87)
2023
2022
Suburban
to
2019
2022
Silverado
1500 New
(RPO J22,
VIN Digit 5 =
A / D)
from
2019
Silverado
1500 (New
Model)
Silverado
1500 LTD
(RPO J21,
VIN Digit 5 =
W / Y)
VIN:
to
2023
2019
Copyright 2023 General Motors
LLC. All Rights Reserved.
—
4.3L, 5.3L, 6.2L
(LT1, LT2, LT4,
LV3, L82, L83,
L84, L86, L87)
—
Page 2
Brand:
December, 2023
Model:
Sierra
Limited
Sierra 1500
(New Model)
Sierra 1500
Limited
(RPO J21,
VIN Digit 5 =
8 / 9)
Sierra 1500
New (RPO
J22, VIN
Digit 5 = H
/ U)
Model Year:
from
to
from
to
Engine:
4.3L, 5.3L, 6.2L
(LT1, LT2, LT4,
LV3, L82, L83,
L84, L86, L87)
—
2019
2021
2022
2023
Yukon
Models
2019
Condition
VIN:
2019
Sierra 1500
Involved Region or Country
Bulletin No.: 19-NA-218
2022
—
—
2023
North America, Argentina, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay,
Europe, Middle East, Iraq, Israel, Palestine, Japan, Cadillac
Korea (South Korea), GM
Korea Company, Australia/New Zealand
Some customers may comment that they hear a ticking noise coming from the engine
when cold.
⇒ This ticking noise will mainly occur during the first initial start in the morning.
Cause
This condition may be caused by a lifter not having a sufficient amount of oil during cold
start operation (not pumped up).
Correction
To correct this condition, follow the Service Procedure below.
Australia and New Zealand Dealers - Please refer to SEI-00000627 for further
information.
Important: Service agents must comply with all
International
, Federal, State, Provincial, and/or
Local laws applicable to the activities it performs
under this bulletin, including but not limited to
handling, deploying, preparing, classifying,
packaging, marking, labeling, and shipping
dangerous goods. In the event of a conflict between
the procedures set forth in this bulletin and the
laws that apply to your dealership, you must follow
those applicable laws.
Service Procedure
Allow the engine to sit overnight.
Note: You may need to allow 5-7 minutes to confirm.
1. Start the vehicle and listen for a tick noise.
• If a tick noise is present, proceed to the
next step.
• If a tick noise is NOT present after running
engine for at least 5 to 7 minutes, release the
vehicle back to the customer.
2. Drive the vehicle through the DFM modes.
3. Check for any misfire DTCs and record:
• If DTCs are found, refer to SI for diagnosis.
• If no DTCs are found and noise still persists,
operate the engine through cylinder
Deactivation test to isolate the cylinder with the
concern.
4. If the noise has been isolated, inspect for a bent
pushrod and/or collapsed lifter.
⇒ If the pushrods are found to be in working
condition, replace the lifters and lifter guides on
the affected banks. Refer to Valve Lifter
Replacement in SI.
Important: Any time a valve lifter is replaced, the valve
lifter guide must also be replaced.
Bulletin No.: 19-NA-218
December, 2023
Page 3
Parts Information
Note:Only select the parts that coincide with the
repair performed. Replace the part with the P/N
outlined in the Electronic Parts Catalog (EPC) in
accordance with the vehicle VIN.
Note: Refer to Service Bulletin # 20-NA-038 for
additional information on AFM and DFM usage.
Causal Part
Description
Part Number
Qty
2 per bank (6 CYL DFM)
X
LIFTER, VLV (Active)
12698946
4 per bank (8 CYL AFM)
8 per bank (8 CYL DFM)
X
4 per bank (6 CYL)
LIFTER, VLV (NON-ACTIVE LIFTERS)
12698945
N/A
GUIDE, VLV LFTR
Refer to EPC
As Required
N/A
GASKET, CYL HD (L82, L83, L84)
12622325
1
N/A
GASKET, CYL HD (LC8, L96)
12610046
1
N/A
GASKET, CYL HD (LT1, L87, L86, LT2)
12688943
1
N/A
GASKET, CYL HD (LV3)
12632968
1
N/A
BOLT, CYL HD (M12x1.75 x 102)
Refer to EPC
As Required
N/A
BOLT, CYL HD (M12x1.75 x 134)
Refer to EPC
As Required
N/A
BOLT, EXH MANIF
Refer to EPC
As Required
N/A
GASKET, VLV RKR ARM CVR
12630883
As Required (6 CYL)
N/A
GASKET, VLV RKR ARM CVR
Refer to EPC
As Required (8 CYL)
N/A
GASKET, EXH MANIF
Refer to EPC
As Required
N/A
SEAL, EXH MSNIF PIPE (R)
15035747
1
N/A
SEAL, EXH MSNIF PIPE (L)
15077362
1
N/A
BELT, ACSRY DRV PRIM
12669858 (L84 L87)
1
N/A
PIPE, FUEL FEED INTER
Refer to EPC
1
N/A
PIPE, FUEL FEED INTER (FROM PMP
TO CROSSRAIL LINE)
Refer to EPC
1
N/A
GASKET, INT MANIF
Refer to EPC
N/A
GASKET, W/PMP
12682391
2
N/A
Refer to EPC
As Required
4 per bank (8 CYL non DFM)
6 (6 CYL)
8 (8 CYL)
Page 4
December, 2023
Bulletin No.: 19-NA-218
Warranty Information
Note: Only select the labor operation that coincides
with the repair performed.
For vehicles repaired under the Powertrain coverage,
use the following labor operation. Reference the
Applicable Warranties section of Investigate Vehicle
History (IVH) for coverage information.
Labor
Operation
Description
Labor Time
4062390
Valve Lifter Replacement Right Side
4062391
Valve Lifter Replacement Both Sides
4062410
Valve Lifter Replacement Left Side
4062450
Valve Lifter Replacement
Use
Published
Labor
Operation
Time
Version
16
Modified
Released February 14, 2020
Revised May 28, 2020 – Added RPO LT2 to Corvette and Cylinder Head Gasket P/Ns
12632968 (LV3) and 12688943 (L87) to Parts Information.
Revised December 01, 2020 – Updated the Quantity information for P/N 12626354 and
12672366 in the Parts Information section.
Revised December 16, 2020 – Added the 2021 Model Year to Applicable Vehicles, added
Engine RPOs and updated the Parts Information section.
Revised September 08, 2021 – Added Australia/New Zealand to Involved Region or
Country section and updated the Parts Information section.
Revised December 17, 2021 – Added the 2022 Model Year to Applicable Vehicles and
updated a Gasket and both Valve Lifter part numbers and added Gasket part number
12630883.
Revised March 30, 2022 – Added PIPE, FUEL FEED INTER (FROM PMP TO
CROSSRAIL LINE) to Parts Information section.
Revised July 11, 2022 – Added an Important statement above the Service Procedure and
information for P/N 12630883 (V6) and 12619787 (V8) in the Parts Information section.
Revised January 20, 2023 – Added Exhaust Manifold Bolts to Parts Information section
and updated the Involved Region or Country section.
Revised February 08, 2023 – Updated SEAL, KIT F/INJR (O-ring) to Refer to EPC in the
Parts Information section.
Revised April 05, 2023 – Added a statement for Australia/New Zealand dealers in the
Correction section and updated applicable parts to Refer to EPC in the Parts Information
section.
Revised April 17, 2023 – Removed Engine RPOs LC8 and L96.
Revised June 01, 2023 – Added the 2023 Model Year to applicable vehicles and changed
quantity for P/N 12682391.
Revised September 07, 2023 – Removed LT5 from Engine section, added lifter guide
replacement information to Step 4 and Important statement to the Service Procedure.
Revised October 27, 2023 – Consolidated part numbers and removed duplicated parts
from the Parts Information section.
Revised December 22, 2023 – Updated part numbers in the Parts Information section.
Additional SI Keywords: P0300, P0301, P0302, P0303,
P0304, P0305, P0306, P0307, P0308, P050D
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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