NHTSA ID Number: 10248638
Manufacturer Communication Number: C2753
TSB/Document Date: 2024-01-09
Summary
This Campaign is being issued to address potential engine oil overfill on certain X12 CM2350 X119B and CM2450 X137B engines due to a mismatch in the dipstick marks that can lead to engine damage. This field action authorizes certified repair locations to replace dipstick on eligible engines.
S | Warranty Field Campaign
Campaign Number: c2753_| Revision: Released Date: 14-Dec-
Expiration Date (U.S. and
Canada): 15-Jan-2025
X12 Oil Dipstick Replacement Campaign Expiration Date
(International
): 15-Jan-
2025
Attention
e U.S. / Canadian Distr./Branches and Div. Offices (Automotive)
If additional information is required, please contact your Cummins Warranty Operations
Group Leader.
Description
This Campaign is being issued to address potential engine oil overfill on certain X12 CM2350
X119B and CM2450 X137B engines due to a mismatch in the dipstick marks that can lead to
engine damage. This field action authorizes certified repair locations to replace dipstick on eligible
engines.
Action
In order to qualify for repair under this field action, an engine:
1. will be covered Regardless of coverage status, and
2. must show as OPEN on QuickServe® Online for this field action.
Note : The ESN list is attached for reference.
After verifying that the engine meets the above requirements, perform the following actions:
Note : All eligible units will require a replacement dipstick.
1. Remove the original dipstick blade from the engine and install the replacement dipstick blade
per the attached ESN listing.
Note : No need to replace oil dipstick tube unless damage is found. Supporting
narratives MUST be included in the claim details to secure reimbursement.
2. Verify appropriate oil level u:
Material Disposition
sing the new dipstick.
Materials removed as a result of
Reimbursements
this field action must be scrapped.
Parts
The following parts are covered
under this field action:
Part Number
Quantity Description
553650500
1 DIP
explained in the claim narrati
Labor Using Applicable Acces
ive, may also be claimed on this action.
s Code and Time
Note : SRTs to gain access that are required to complete the repair, that are sufficientl
SRT Code
Description
Time (hrs)
Technician Administrative
00-90F Time - Field Action Service
Events
DIPSTICK REMOVE AND
99-902 REPLACE - X12 (QTY 1)
Travel
Travel is not covered under this field action. Towing is not covered under this field action.
Other Claimables
Consumables are not covered u
Claim Instructions
nder this field action.
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web
(rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please reference the
"Warranty" tab in QuickServe® Online. If there are additional questions, please contact your local
Cummins Distributor.
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TSB/Document ID: C2753
Replacement Service Bulletin Number:
MFR Communication Date: 2023-12-14
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
MFR Component System:
MFR Component Subsystem:
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