Bulletin No.: 15794
Date: December 2015

Recall Bulletin
PRODUCT SAFETY RECALL
SUBJECT:

SDM Stud Misalignment

MODELS:

2016 Chevrolet Silverado
2016 GMC Sierra

Due to the special equipment needed to repair these vehicles, dealers are to ship the vehicles
to a designated third party repair facility. The District Manager of Aftersales (DMA) or a GM
representative should have contacted the involved dealers. If you have vehicles involved in this
recall and have not been contacted, please contact your DMA.
It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item
of motor vehicle equipment (including a tire) covered by this notification under a sale or lease
until the defect or noncompliance is remedied.
Vehicles involved in this recall were placed on stop delivery October 20, 2015 under the stop
delivery order for 15796. Vehicles in dealer inventory are now being moved to this safety recall.
Vehicles that were contained at the vehicle distribution center or the plant, will remain under
bulletin 15796.
All involved vehicles that are in dealer inventory must be held and not delivered to customers,
dealer traded, or used for demonstration purposes. Involved vehicles are to be shipped to an
inspection area. Once the vehicles are inspected and repaired, if necessary, the vehicles will
be returned to dealers.
Dealers are to refer to the General Motors Service Policies and Procedures Manual, Section 6.1.2
- Regional Product Field Actions, for guidelines on handling vehicles that are not involved in this
safety recall but may be displaying the same condition.
CONDITION
General Motors has decided that a defect which relates to motor vehicle safety exists in certain
2016 model year Chevrolet Silverado and GMC Sierra vehicles. On some of these vehicles, a
mounting stud used to secure the airbag sensing and diagnostic module (SDM) to the vehicle
may have been incorrectly positioned during the assembly process. This may stress the SDM
housing at the mounting location, potentially causing a fracture in the housing. The fracture
could allow water to enter the SDM or subject the SDM to excessive vibration, which may cause
the SDM to malfunction. If the SDM does not perform as intended, it may increase the risk of
occupant injury in a crash.
CORRECTION
Dealers will ship affected vehicles to a third-party repair facility, which will relocate the mounting
stud and replace the SDM.

Copyright 2015 General Motors. All Rights Reserved.

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December 2015

Bulletin No.: 15794

VEHICLES INVOLVED
All involved vehicles are identified by Vehicle Identification Number on the Investigate Vehicle
History screen in GM Global Warranty Management system. Dealership service personnel
should always check this site to confirm vehicle involvement prior to beginning any required
inspections and/or repairs. It is important to routinely use this tool to verify eligibility because
not all similar vehicles may be involved regardless of description or option content.
For dealers with involved vehicles, a listing with involved vehicles containing the complete
vehicle identification number, customer name, and address information has been prepared and
will be provided to US and Canadian dealers through the GM GlobalConnect Recall Reports.
Dealers will not have a report available if they have no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle
Registration Records. The use of such motor vehicle registration data for any purpose other
than follow-up necessary to complete this recall is a violation of law in several
states/provinces/countries. Accordingly, you are urged to limit the use of this report to the followup necessary to complete this recall.
PART INFORMATION
No parts are required for this procedure.
SERVICE PROCEDURE
Note: Dealers will be contacted by GM logistics to establish the vehicle shipping arrangements.
Dealers will ship affected vehicles to a third-party repair facility, which will relocate the mounting
stud and replace the SDM.
FLOOR PLAN REIMBURSEMENT
Dealers in possession of vehicles included in the Stop Delivery are eligible for reimbursement of
floor plan expense upon completion of this recall. This reimbursement is limited to the number
of days from the Stop Delivery message to receipt of the recall parts and/or repair procedures.
Floor plan reimbursement beyond these dates is not allowed. The amount of reimbursement
should be charged as a net amount expense using the recall labor operation provided.
COURTESY TRANSPORTATION – For US and Canada
The General Motors Courtesy Transportation program is intended to minimize customer
inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited
Warranties. The availability of courtesy transportation to customers whose vehicles are within
the warranty coverage period and involved in a product program is very important in maintaining
customer satisfaction. Dealers are to ensure that these customers understand that shuttle
service or some other form of courtesy transportation is available and will be provided at no
charge. Dealers should refer to the General Motors Service Policies and Procedures Manual
for Courtesy Transportation guidelines.

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December 2015

Bulletin No.: 15794

WARRANTY TRANSACTION INFORMATION
Submit a transaction using the table below. All transactions should be submitted as a ZFAT
transaction type, unless noted otherwise.
Note: To avoid having to "H" route the floor plan transaction for approval, it must be submitted
prior to the repair transaction.
Labor
Code
9101939
9101940
*

Labor
Time
0.2
N/A

Description
Admin allowance for shipping vehicle – No dealer repair
Floor Plan Reimbursement

Net
Item
N/A
*

The amount identified in “Net Item” should represent the product of the vehicle’s average
daily interest rate (see table below) multiplied by the actual number of days the vehicle was
in dealer inventory and not available for sale. This reimbursement is limited to the number
of days from the date of the stop delivery message (October 20, 2015) to the date the vehicle
is returned to the dealership.
Vehicle

US
Reimbursement
Amount

Canadian
Reimbursement Amount

2016 Chevrolet Silverado LD

$ 5.10

N/A

2016 GMC Sierra LD

$ 5.34

$6.39

2016 Chevrolet Silverado HD

$6.89

N/A

2016 GMC Sierra HD

$7.61

$6.82

DEALER RECALL RESPONSIBILITY – All
All unsold new vehicles in dealers' possession and subject to this recall must be held and
inspected/repaired per the service procedure of this recall bulletin before customers take
possession of these vehicles.
Dealers are to inspect all vehicles subject to this recall at no charge to customers, regardless of
mileage, age of vehicle, or ownership, from this time forward.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your
dealership for service in the future, you must take the steps necessary to be sure the recall
correction has been made before selling or releasing the vehicle.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that
may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools,
equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to
your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information.

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